Lorex LH120 Series Instruction Manual
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Lorex LH120 Series Instruction Manual

Lorex LH120 Series Instruction Manual

Digital video surveillance recorder
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DIGITAL VIDEO SURVEILLANCE RECORDER
Instruction Manual
English Version 2.0
THE ECONOMICAL SOLUTION TO PROTECT YOUR
RETAIL
www.lorextechnology.com
Copyright © 2012 Lorex Technology Inc.
INDUSTRY
BUSINESS
BUSINESS
*16 Channel Model Shown
HOME
OR
HOME
LH120 ECO+ SERIES
BUSINESS
OUTDOOR

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Summary of Contents for Lorex LH120 Series

  • Page 1 DIGITAL VIDEO SURVEILLANCE RECORDER Instruction Manual English Version 2.0 *16 Channel Model Shown THE ECONOMICAL SOLUTION TO PROTECT YOUR HOME BUSINESS RETAIL INDUSTRY BUSINESS HOME BUSINESS OUTDOOR LH120 ECO+ SERIES www.lorextechnology.com Copyright © 2012 Lorex Technology Inc.
  • Page 2 Thank you for purchasing the LH120 Series Digital Video Surveillance Recorder. This manual refers to the following models: • LH120 Series  For the latest online manual, downloads and product updates, and to learn about our complete line of accessory products, please visit our website at www.lorextechnology.com...

  • Page 3: Need Help

    For all other matters, visit www.lorextechnology.com By Phone: North America: : 1-888-425-6739 Customer Service (for warranty matters) (1-888-42-LOREX) : 1-877-755-6739 Tech Support (for technical/installation issues) (1-877-75-LOREX) Mexico: 001-800-514-6739 International: +800-425-6739-0 (Example: From the UK, dial 00 instead of +)
  • Page 4 NO DEVUELVA ESTE PRODUCTO A LA TIENDA NE RETOURNEZ PAS CE PRODUIT AU MAGASIN Cerciórese de por favor colocar su producto en www. Veuillez veiller à enregistrer votre produit à www.lorex- lorexcctv.com/registration para recibir actualizaciones y cctv.com/registration pour recevoir des mises à jour et la información del producto...
  • Page 5 Please make sure to register your product at www.lorextechnology.com to receive product updates and technical support THIS PRODUCT MAY REQUIRE PROFESSIONAL INSTALLATION LOREX IS COMMITTED TO FULFILLING YOUR SECURITY NEEDS • We have developed user friendly products and documentation. Please read the Quick Start Guide and User Manual before you install this product.
  • Page 6 ESTE PRODUCTO PUEDE EXIGIR UNA IN- CE PRODUIT POURRAIT EXIGER UNE INSTAL- STALACIÓN PROFESIONAL LATION PROFESSIONNELLE LOREX S’ENGAGE À SATISFAIRE VOS BE- LOREX SE COMPROMETE A SATISFACER SOINS SÉCURITAIRES SUS NECESIDADES EN SEGURIDAD • Veuillez lire le guide de démarrage rapide et le •...

  • Page 7: Important Safeguards

    Important Safeguards In addition to the careful attention devoted to quality standards in the manufacture process of your video product, safety is a major factor in the design of every instrument. However, safety is your responsibility too. This sheet lists important information that will help to assure your enjoyment and proper use of the video product and accessory equipment.
  • Page 8 Service 13. Servicing - Do not attempt to service this video 19. Cleaning - Unplug the video product from the wall equipment yourself as opening or removing covers outlet before cleaning. Do not use liquid cleaners or may expose you to dangerous voltage or other aerosol cleaners.

  • Page 9: General Precautions

    General Precautions 1. All warnings and instructions in this manual should be followed. 2. Remove the plug from the outlet before cleaning. Do not use liquid aerosol detergents. Use a water dampened cloth for cleaning. 3. Do not use this unit in humid or wet places. 4.
  • Page 10 All trademarks belong to their respective owners. No claim is made to the exclusive right to use the trademarks listed, other than the trademarks owned by Lorex Technology Inc. We reserve the right to change models, configurations or specifications without notice or liability. Product may not be exactly as shown.

  • Page 11: Table Of Contents

    Table of Contents Getting Started ..........1 Front Panel .
  • Page 12 Viewing Backed Up Video ..........23 Converting Backed Up Video to AVI Files .
  • Page 13 Changing the system language ............45 Changing video output - NTSC &...
  • Page 14 Step 2 of 2: Configuring and Connecting to Lorex Mobile Eco ......
  • Page 15 Lorex Player Mac interface ........

  • Page 17: Getting Started

    Getting Started The system comes with the following components: DVR (DIGITAL VIDEO RECORDER) 12V DC POWER SUPPLY REMOTE CONTROL (may not be exactly as shown) ETHERNET CABLE USB MOUSE INSTRUCTION MANUAL QUICKSTART GUIDE DOCUMENTATION CD HARD DRIVE SIZE, NUMBER OF CHANNELS, AND CAMERA CONFIGURATION MAY VARY BY MODEL.

  • Page 18: Front Panel

    Front Panel IR Sensor: IR receiver for the remote control.  LED Indicators: • PWR : Power LED • HDD : Hard disk activity LED Menu & Playback Controls:  • : In Playback mode, press for reverse playback. Press repeatedly to speed up video. ...

  • Page 19: Rear Panel

    Rear Panel BNC Video IN: Connect up to 16 cameras. Video Output: Outputs the DVR interface to a BNC connection. Audio In: Connect up to 4 RCA audio-enabled cameras (not included). Audio Out: Connect up to 2 output devices (i.e speakers, not included). HDMI Out: Connect a HDMI monitor to view the system interface.

  • Page 20: Basic Setup

    Basic Setup Step 1: Connect the BNC cameras • Connect the BNC cameras to the BNC ports on the rear panel of the system. 16 channel model shown Push and twist the BNC connector clockwise to secure it to the BNC port. Step 2: Connect the mouse •...

  • Page 21: Step 4: Connect The Display

    Step 4: Connect the display • Connect a HDMI cable (not included) to the HDMI port (16 channel only) OR; • Connect the VGA cable (not included) from the monitor to the VGA port. NOTE: If you have a monitor with DVI & VGA, you must use the VGA port. You cannot use a DVI to VGA adapter.

  • Page 22: Step 7: Set The Time

    Basic Setup Step 7: Set the time • Set the system time for accurate video time stamps. Videos with inaccurate times may not be valid as surveillance evidence. • For details on setting the system time, see “Setting the Date and Time” on page 16. By default, the system user name is ADMIN and the password is 000000.

  • Page 23: Connecting Cameras

    Connecting Cameras Connecting Cameras Before you mount the cameras, test to ensure the cameras have no problems. Plan where you will route the wiring for the camera, and where you will aim the camera. Installation Tips • Mount the camera where the lenses are away from direct and intense sunlight. •...

  • Page 24: Connecting Bnc Cameras

    Connecting Cameras Connecting BNC Cameras To install BNC cameras to your system: Connect the male power connector on the BNC extension cable to the female power connector on the camera. • Connect the BNC connector to the camera. Connect the female power connector on the BNC extension cable to the power adapter. •...

  • Page 25: Mouse Control

    Mouse Control Mouse Control The system is designed for mouse navigation. To use the mouse, connect the mouse to the rear USB panel on the DVR. 16 channel model shown Connect the mouse to the TOP usb port. Use the mouse buttons to perform the following: •...

  • Page 26: Remote Control (16 Channel)

    Remote Control (16 Channel) Remote Control (16 Channel) The remote control is the secondary input device for navigating the system’s interface. To use the remote control: REC: Starts system recording. • SEARCH: Opens the Search menu. • Number Keys (1 -0): Opens the desired channel in full screen mode.

  • Page 27: Starting The System

    Starting the System Starting the System To power the system ON: • Press I on the power switch on the rear panel of the system. At startup, the system performs a basic system check and runs an initial loading sequence. After a few moments, the system loads a live display view.

  • Page 28: Restoring The System's Resolution If You See A Blank Screen

    Starting the System Restoring the system’s resolution if you see a blank screen If you see a blank screen on your monitor after turning on your system, the DVR’s output resolution may be higher than what your monitor supports. Follow the steps below to restore the DVR’s default resolution to 1024 x 768.

  • Page 29: Using The On-Screen Display

    Using the On-Screen Display Using the On-Screen Display Use the system’s graphical on-screen display to navigate menus and configure options and settings. 1. Date & Time 2. Record Status 3. Channel number / Channel Title Date & Time: Displays the date and time on the system Record Status: Displays the current recording status of the system: C=continuous (normal recording);...

  • Page 30: Using The Menu Bar

    Using the On-Screen Display Using the Menu bar The menu bar allows you to access the main system menu, and control basic functions of the DVR. To access the menu bar: Move the mouse cursor to the bottom portion of the screen. The menu bar appears. Split screen Volume Search Menu...

  • Page 31: Using The Virtual Keyboard

    Using the On-Screen Display Using the Virtual Keyboard You can input certain values using the on-screen virtual keyboard. You will need to use the Virtual Keyboard when entering your User ID and Password. To use the Virtual Keyboard: Click on an option or field, such as the User ID and Password fields (if password is enabled). The Virtual Keyboard opens.

  • Page 32: Setting The Date And Time

    Setting the Date and Time It is highly recommended to set the date and time when first setting up your system. Inaccurate time stamps may render your footage unusable for court evidence. To set the date and time: Click the Main Menu button ( )in the menu bar.

  • Page 33: Configuring Daylight Savings Time (Dst)

    Configuring Daylight Savings Time (DST) If your region observes daylight savings time, follow the instructions below. Click the DST Setup button. DST Setup Configure the following: • Daylight Saving Time: Select Enable. • Time Offset: Select the hours the system should move forward or backward when DST occurs. •...

  • Page 34: Using A Ntp Server To Set Your System Time

    Setting the Date and Time Using a NTP server to set your system time A NTP server (Network Time Protocol) syncs your system time with an online time server. To enable NTP: Click the Main Menu button ( )in the menu bar. Click Alarm.

  • Page 35: Recording

    Recording Recording By default, the system is set to immediately record video from connected cameras in Continuous Recording Mode. • Recording—Continuous: Normal, continuous recording You can set the system to stop recording once the hard drive is full, or to continually record by overwriting previously recorded data.

  • Page 36: Playback

    Playback Playback View recorded video on the system through the Search Menu. To begin playback: Click the Search Menu button ( ) in the menu bar. Configure the following: • CH: Select the channel you wish to search under. Select All if you wish to search under all 16 channels.

  • Page 37: On-Screen Playback Controls

    Playback On-Screen Playback Controls To use the on-screen playback controls: Move the mouse slightly to display the on-screen playback controls. You can also use the playback control buttons on the remote control or front panel of the system. Playback controls Reverse playback Fast Forward Slow Motion...
  • Page 38 Playback Configure the following: • Search Date: Enter the desired month, date, and year • Search Time: Enter the time range you wish to search under. • CH: Select the channel you wish to search under. To search under all 16 channels, select All. •...

  • Page 39: Viewing Backed Up Video

    Viewing Backed Up Video To view the downloaded video, you must install the Lorex Player 11 software. For details on viewing backed up video, see “Lorex Player 11” on page 82. Converting Backed Up Video to AVI Files The DVR saves its backup files as proprietary video files. To share these files, you must convert them into .AVI files.
  • Page 40 Playback Select the desired file format (.264 , h.264, All File) that you wish to search for. Click Open. Open Click Start to convert and save the file in the default save directory. • Or click Save As to select a desired save directory, then click Start to convert the file. Save As Start Locate the file in the directory you selected in step 4.

  • Page 41: Managing Passwords

    Managing Passwords Managing Passwords ATTENTION: By default, passwords are disabled on the system. You will not need a password to log in or access menus. You will not need a password to access your system using the browser-based remote software. When you first startup your system, you are technically logged in as the ADMIN.

  • Page 42: Adding Users

    Managing Passwords Configure the following: • User Name: Enter the desired admin name. • Password Enable: Select Enable or Disable to enable or disable the system from prompting you for a user or admin password during log in. • Password: Enter your desired password. •...
  • Page 43 Managing Passwords Select the menus the users have access to: Select the menus that the user will have access to. Select which channels will have access to: Backup, Preview, Playback and PTZ Control. Click Apply to save your settings. Configure the following: •...

  • Page 44: Using The Main Menu

    Using the Main Menu Using the Main Menu To open the Main Menu: • Click the Main Menu button ( )in the menu bar. NOTE: If passwords are enabled on the system, you need to enter the 6-digit numerical password to open the Main Menu.

  • Page 45: Display

    Using the Main Menu Display Adjusting the image color The display menu allows you In the Channel drop-down menu, select the channel that you wish to configure. to configure DVR image settings, and general Click the Setup button. The Color Setup settings on how your DVR window opens.

  • Page 46: Configuring Sequence Time

    Configuring Sequence Time Adjusting Transparency Sequence time refers to the time a To adjust the interface transparency: channel remains on screen before Drag the Transparency slider to the changing to a different channel. For desired settings. example, when sequence view is enabled, channel 1 displays on screen Click Apply to save your settings.

  • Page 47: Adding A Privacy Zone

    Using the Main Menu Adding a privacy zone A privacy zone allows you to block out a desired portion of the channel with a black square. To configure a privacy zone: In the Channel drop-down menu, select the channel you wish to configure. Click the Privacy Zone tab.

  • Page 48: Record

    Using the Main Menu Record up files will be a certain duration. For example, if you selected 15 minutes as The Record menu allows you your file size, the system stores video to configure recording files in 15 minute durations. resolution, and remote streaming resolution.

  • Page 49: Enabling Audio Recording

    Using the Main Menu Enabling audio recording Audio-capable cameras are required (not included) for audio recording. To enable audio recording: Click the MainStream tab. Beside the corresponding channel, select or deselect the checkbox under Audio to enable or disable audio recording. Click Apply to save your settings.

  • Page 50: Search

    Using the Main Menu Search Select the desired channels that you wish to view playback. The Search menu allows you to search for saved video on your system. Video Search To search for video on the system: In the main menu, click Search, or click the Search Menu button ( ) in the menu bar.

  • Page 51: Backing Up Video Files

    • Type: Select the recording type you wish the video files to your flash drive. to search for. NOTE: You will need the Lorex Player Click Search. A list populates with videos. to view the saved files. Refer to your software CD to install the Lorex Player.

  • Page 52: Log Search

    Using the Main Menu beside the desired file name. Next, click the Backup button. Log Search A log search allows you to search for all system event logs. To perform a Log search: Click the Log tab. Configure the following to perform a Log search: •...

  • Page 53: Network

    Using the Main Menu Network Enabling Auto Port Forwarding The Network menu allows Auto Port Forwarding allows the DVR to you to configure the open the required port on your router. system’s DDNS and network Note that this works on most routers. If settings.

  • Page 54: Adjusting Remote Connectivity Streaming Rates

    • Enable: Uses custom e-mail server settings. • Disable: Disables e-mail notification. Configure the following beside the desired • Default: Uses the Lorex e-mail server to channel: send out alarm notifications. This is the • Video: Select Enabled or Disabled. If you recommended selection.

  • Page 55: Configuring Mobile Connectivity Settings

    From the Network menu, click the Mobile detects motion/alarm triggers. tab. Click Apply to save your settings. If you want to use Lorex’s e-mail server: In the Email drop-down menu, select Default. Default...

  • Page 56: Configuring Ddns Settings

    Using the Main Menu Configuring DDNS settings DDNS allows you to remotely connect to your system remotely. You must create a DDNS account, and enter your DDNS settings into the system before you can remotely view your system. For details on creating a DDNS account, see “Remote Connectivity”...

  • Page 57: Alarm

    Using the Main Menu Alarm • Sensitivity: Select motion sensitivity. The greater the number, the greater the The Alarm tab allows you to sensitivity. configure Motion and Alarm • Alarm Out: Select the checkbox to enable settings. the system to trigger a device connected to the alarm block.

  • Page 58: Configuring Alarm Settings

    Using the Main Menu Configuring Alarm Settings mode when motion or an alarm trigger is detected. The Alarm settings menu allows you to configure how the system behaves Click Apply to save your settings. when an external alarm is triggered. To configure the Alarm tab: From the Alarm menu, click the Alarm tab.

  • Page 59: Device

    Using the Main Menu Device Formatting a USB memory stick The Device menu allows you Insert a USB memory stick into the rear panel of the system. to configure hard drive, PTZ, settings. In the main menu, Device>HDD. Configuring Hard Drive settings Under the "Select"...
  • Page 60 Using the Main Menu Configure the following according to your PTZ camera’s specifications: • Channel: Select the channel the PTZ camera is connected to. • Protocol: Select from Pelco-D or Pelco-P • Baude rate: Select the PTZ camera’s baude rate •...

  • Page 61: Configuring The System Date And Time

    Using the Main Menu System Changing Time format You can change the way the system The System tab allows you to displays the date and time format (i.e configure the system time, 6:00 pm or 18:00). and user accounts. Configuring the system date and To change the time format: time In the Time Format drop-down menu,...

  • Page 62: Configuring Auto Logout

    Using the Main Menu Configuring Auto Logout • HDD Capacity • Video Format Auto Logout allows the system to lock itself after a set duration of inactivity. • Client Port • HTTP Port To configure Auto Logout: • Mobile Port From the main menu, click System>General.

  • Page 63: Advanced

    Using the Main Menu Advanced Upgrading the system firmware The Advanced menu allows The latest firmware version can be you to update system found at www.lorextechnology.com. firmware, load system Navigate to the appropriate product defaults. page, and locate your system’s firmware.

  • Page 64: Loading System Defaults

    Using the Main Menu Loading System Defaults Restarting or shutting down the system Loading the system defaults restores the system’s configuration to the factory settings. To restart or shut down the system: From the main menu, click Advance. To load system defaults: Click Reboot or Shut Down.
  • Page 65 Using the Main Menu Configure the following: • Event Type: Select the event that triggers the system to send out a notification or alarm trigger. Choose from Disk No Space (low hard drive space), Disk Error (hard drive error), or Video Loss. •...

  • Page 66: Remote Connectivity

    “Appendix N: Remote Viewing “Remote Viewing” on page 59. (Mac)” on page 119. System Requirements Prior to using Lorex Web Client, make sure your system meets or exceeds the following system requirements: Description Requirement ® Pentium...

  • Page 67: Accessing Your Dvr Within A Local Network (Lan)

    Remote Connectivity Accessing your DVR within a local network (LAN) You can connect to your DVR through Internet Explorer through the local area network (LAN). NOTE: This method only works if your computer is on the same network as the DVR. Prerequisites •...

  • Page 68: Step 1 Of 2 : Obtain The Dvr's Local Ip Address And Http Port

    Remote Connectivity Step 1 of 2 : Obtain the DVR’s local IP address and HTTP Port Press the PTZ button on the front panel of the system to open the System Information window. DVR IP address HTTP Port Write down the IP address and HTTP Port number of the DVR. •...

  • Page 69: Accessing Your Dvr Remotely

    Step 2 of 4: Create a DDNS Account Lorex offers a free DDNS service for use with your system. A DDNS account allows you to set up a web site address that points back to your local network. This allows you to connect to your system remotely.
  • Page 70 Remote Connectivity The My Lorex account login screen opens (if you are already logged in, skip to step 4). Create a new account or log into an existing account. To create a new account, fill in the required fields on the right and click Create Account.
  • Page 71 Remote Connectivity Under Your Address, select an address or click Enter a New Address to create a new address. Fill in your address information and click Create Address. Enter your address information Click Create Address Fill in the warranty registration form with your product and purchase details. Check the sticker underneath your DVR for the Product Model Number and Serial Number.
  • Page 72 Remote Connectivity A page pops up to prompt you to register your product for Lorex DDNS. Click Set Up a New DDNS. Click Set Up a New DDNS Fill out the My DDNS form: Select your product warranty Enter a Device Name of your choice Enter the product’s...

  • Page 73: Step 3 Of 4: Enable Ddns On The Dvr

    Remote Connectivity Click Save to register your product for DDNS. A confirmation email will be sent to the email address used to register for My Lorex. You will need this information for remote access to your system. Record your information below:...

  • Page 74: Step 4 Of 4: Enter The Ddns Address Into The Browser

    Remote Connectivity Step 4 of 4: Enter the DDNS Address into the browser NOTE: Please allow 10~15 minutes for the DDNS servers to update with your new DDNS address before attempting to connect. To access your DVR remotely, enter the DDNS address that you created earlier into Internet Explorer.

  • Page 75: Remote Viewing

    Remote Viewing Remote Viewing Remote Viewing on the Mac • The interface is identical to PC remote viewing, with the exception of the Search menu. For details, see “Appendix N: Remote Viewing (Mac)” on page 119. Remote Viewing on the PC Upon login, the Remote Surveillance main screen opens in your browser.

  • Page 76: Logging Into The System

    Remote Viewing Viewing options: • : Click to open all connected channels. • : Click to open the selected channel in full screen view. • : Previous Page • : Next Page • : Click to close all connected channels. Note that the system continues to record even though you closed all the channels remotely.

  • Page 77: Changing Viewing Modes

    Remote Viewing Changing Viewing Modes You can change the number of channels that the system displays simultaneously (i.e. split screen mode, single channel mode etc.) To change the DVR’s viewing mode:   • Click ( ), then click of the following: Taking Screen Shots The system can take screen shots of a selected channel during live playback.

  • Page 78: Recording Video

    Remote Viewing Recording Video You can record video footage directly onto your local hard drive. Once the video is in your hard drive, you can back up the video footage onto recordable media such as USB memory keys and blank CD/DVD media. To record video: Click on the channel that you wish to capture video from.

  • Page 79: Showing & Hiding Channels

    Remote Viewing Showing & Hiding Channels The Active Channel List is a convenient way to show / hide the cameras that display in the main viewing window. To show or hide video in the main video window: Click beside the channel number to show a channel. Click again to hide the channel.

  • Page 80: Configuring Ptz Settings

    Remote Viewing Configuring PTZ settings The system supports PTZ (Pan, Tilt, Zoom cameras. PTZ cameras are sold separately. • For details on connecting PTZ cameras to your system, see “Appendix H: Connecting a PTZ Camera” on page 111. To control the PTZ settings on the DVR: Select the channel the PTZ camera is connected to.

  • Page 81: Video Playback (Pc)

    Remote Viewing Video Playback (PC) Video playback allows you to watch video that has been archived in the DVR’s hard drive. NOTE: Mac users, please see “Video Playback (Mac)” on page 123. To playback video: Click the Playback tab. Playback tab In the calendar window, click the desired month, year, and date.

  • Page 82: Video Playback Controls

    Remote Viewing Click Play to begin playback. Play Video Playback Controls Playback window Video content (green) Drag the red line left, or right, to skip through the video. Video slider Download Step Pause content Forward Volume Stop Play Stop all video Screen Capture •...

  • Page 83: Configuring Osd Settings

    Remote Viewing Configuring OSD Settings To configure system OSD settings: Click the Remote Setting tab>Display>Live. Configure the following: • Channel: Select the channel you want to apply the settings to • Name: Enter the name you wish to re-name the channel •...

  • Page 84: Configuring Recording Parameters

    Remote Viewing Select the Privacy Zone checkbox to enable privacy masking. Drag your mouse cursor over the area you wish to black out. A red box indicates the area that is masked (blocked out). • To remove the privacy area, click on the red box, then click the Delete button. Drag mouse over desired area Click Save to apply your settings.

  • Page 85: Configuring The Recording Schedule

    Remote Viewing Configuring The Recording Schedule To configure the recording schedule: Click the Remote Setting tab >Record>Schedule. Configure the following: • Channel drop-down menu: Select the channel you wish to configure. • Week: Select the day you would like to apply the settings to. Click the recording grid, and select the type and duration of recording.

  • Page 86: Configuring Basic Network Settings

    Remote Viewing Configure the Mainstream stream settings: NOTE: Main stream refers to the local streaming of video content. • Channel: Select the channel you wish to apply the settings to. • Resolution: Select the desired recording resolution. • FPS (Framerate): Select the desired recording frame rate. Note that higher frame rates require greater bandwidth consumption during remote viewing.

  • Page 87: Configuring The System Substream

    Remote Viewing Configuring the system Substream Sub stream refers to the remote streaming of video content (i.e. when you connect to your system via DDNS). To configure the system’s substream: Click the Remote Setting tab>Network>SubStream. Configure the Sub stream settings: •...

  • Page 88: Configuring E-Mail Notification Settings

    To configure e-mail notification settings: Click the Remote Setting>Network> Email Configure the following: • Email drop-down menu: Select Default to use the default Lorex email server. Select Custom to use your custom SMTP email server. • SSL: Enable or disable Secure Socket Layer (SSL).

  • Page 89: Changing The Mobile Port

    Remote Viewing Changing the Mobile Port NOTE: When entering a new mobile port, be sure to port forward them to your router for changes to take effect. To change the mobile port: Click the Remote Setting tab>Network>Mobile. Configure the following under Mobile setup: NOTE: The user name and password applies only to mobile devices connecting to the system.

  • Page 90: Configuring Motion Settings

    Remote Viewing Configure the following: • DDNS: Select Enable. • In the Server drop-down menu, select LOREXDDNS. • Host Name: Enter the Domain name/URL Request that was emailed to you after DDNS registration. tomsmith NOTE: If the Domain name/URL Request is , the address to access your video http://tomsmith.lorexddns.net will be...

  • Page 91: Configuring Alarm Notifications

    Remote Viewing Click Save to apply your settings. Configuring Alarm Notifications To configure alarm notifications: Click the Remote Setting tab>Alarm >Alarm. Configure the following: • Alarm In: Select the channel that you wish to configure. • Alarm Type:Select the alarm type (N/O (normally open) or N/C (normally closed)). •...

  • Page 92: Configuring Hard Drive Recording Mode

    Remote Viewing Configuring hard drive recording mode To configure the hard drive recording mode: Click the Remote Setting tab>Device>HDD. Overwrite drop-down menu In the Overwrite drop-down menu, select Auto to enable the hard drive to record in loop mode. Loop mode allows the system to record continuously. When the hard drive is full, the system deletes the oldest footage (first in, first out)....

  • Page 93: Configuring The System Time

    Remote Viewing Configure the following: • Channel: Select the channel that the PTZ camera connects to • Protocol: Select the protocol of the PTZ camera* • Baud Rate: Select the baude rate of the PTZ camera* • Data Bit: Select the data bit rate of the PTZ camera* •...

  • Page 94: Configuring System User Accounts

    Remote Viewing Configuring System User Accounts You can add user accounts on the system. To configure the user accounts menu: Click the Remote Setting Tab> System>Users. Configure the following: • Click the desired user you wish to configure (i.e. user1) •...

  • Page 95: Viewing System Information

    Remote Viewing Viewing System Information To view system information: Click the Remote Setting tab>System> Info. Upgrading System Firmware To upgrade the system firmware, download the latest firmware from the system’s product page at www.lorextechnology.com. To upgrade the system firmware: Download and extract the file to your computer’s desktop. Click the Remote Setting tab>Advanced>Firmware upgrade.

  • Page 96: Restoring Default Settings

    Remote Viewing Restoring Default Settings To restore the system’s system defaults: Click the Remote Setting tab>Advanced>Load Default. Select the menus that you wish to restore to factory defaults. Click Save to restore system defaults for the selected items. Configuring Event Settings The Event Settings tab allows you to configure how the system behaves when a system event occurs (i.e.hard drive error, video loss).

  • Page 97: Configuring Auto Maintain

    Remote Viewing Configuring Auto Maintain Auto-maintain allows the system to reboot for during a set time or date. This improves system stability. To configure Auto Maintain: Click the Remote Setting tab>Advance>Maintain. Click the Auto Reboot drop-down menu, and select enable to activate the auto-reboot feature. Next, enter the day and time you want the system to restart.

  • Page 98: Lorex Player 11

    Lorex Player 11 Lorex Player 11 Lorex Player 11 allows you to view your downloaded video files from your DVR on your computer. Minimum System Requirements • Intel Pentium 4 or above • Microsoft Windows XP/ Vista / 7 • 256 MB Ram •...

  • Page 99: Lorex Client 11 Interface Overview

    Lorex Player 11 Lorex Client 11 Interface Overview Click here to open the Advanced Config menu Video Window Add file Remove file Delete file Hide/reveal playlist Snapshot button Playback Controls About the Advanced Config menu The Advanced Config menu allows you to select where the screen captures are stored.

  • Page 100: Mobile Apps

    Prerequisites • An iTunes account (requires valid credit card number). NOTE: Your credit card will not be billed when downloading the Lorex Mobile Eco App. Step 1 of 3: Downloading the App In the iTunes store, search for Lorex Mobile Eco Download and install the app on your iPhone.

  • Page 101: Step 2 Of 3: Configuring Lorex Mobile Eco

    Mobile Apps Step 2 of 3: Configuring Lorex Mobile Eco From your iPhone, touch the Lorex Mobile Eco icon ( Touch to open the Device List menu and then touch Add. Enter the following: • Device Name: Enter the name of your system. This can be any name of your choice.

  • Page 102: Step 3 Of 3: Connecting To Your Dvr

    Mobile Apps Step 3 of 3: Connecting to your DVR In Quad View, touch the plus button (+). button Touch the name of your DVR. Select the channel that you want to display in the channel. • The selected channel appears in the quad screen menu. Touch the name of your DVR.

  • Page 103: Taking Snapshots

    Mobile Apps Taking Snapshots You can take a picture of the selected channel. The images save into your Photos directory. To take images: • Touch the camera button ( Camera button Changing channels in Quad View • Touch the button repeatedly to display channel 1~4, 5~8, 9~12, 13~16. Touch here to change quad view Channel 5~8 channels...

  • Page 104: Interface Overview

    Mobile Apps Interface Overview Add Device: Touch to add a DVR channel. Channel List: Touch to view channel in full screen. Pan & Tilt camera (PTZ only). Zoom in/out (PTZ only). Focus (PTZ only). Iris (PTZ only). Disconnect: Disconnects channel. Snapshot: Takes an image of the channel.

  • Page 105: Blackberry

    NOTE: For support on downloading or installing BlackBerry apps, consult your BlackBerry’s user’s manual, or www.blackberry.com for support. Step 2 of 2: Configuring Lorex Mobile Eco Locate the app in your BlackBerry and open Lorex Mobile. Lorex Mobile Eco In the Setting window, enter the following: •...

  • Page 106: Connecting To The Dvr Through The Device List

    Mobile Apps Connecting to the DVR through the Device List In the Device List, select and open the name of the account you created. Controls Select channel you wish to view Play Settings PTZ controls Snapshot Adjust channel view: Click repeatedly to view channel 9 or greater. Click repeatedly to view the PTZ controls.

  • Page 107: Step 2 Of 2: Configuring And Connecting To Lorex Mobile

    Mobile Apps Step 2 of 2: Configuring and Connecting to Lorex Mobile Open the Lorex Mobile app on your phone. Click the Setting button. Setting Configure the following: • User Name: Enter the user name of the DVR (default: admin).

  • Page 108: Android

    Press the search button ( Enter Lorex Mobile Eco and then press the search button again ( Touch Lorex Mobile Eco. Then touch Install to download and install the app. Wait for the app to install. Step 2 of 2: Configuring and Connecting to Lorex Mobile Eco Open the Lorex Mobile Eco ( ) app from the applications list.

  • Page 109: Viewing Controls

    Mobile Apps Configure the following: • DVR Title: Enter a name for your DVR of your choice. • Server: Enter the DDNS address of the DVR (e.g. tomsmith.lorexddns.net • Port: Enter the DVR’s Mobile Port number (default: 1025). • User Name: Enter the mobile access ID (default: admin). •...

  • Page 110: Symbian Os

    • For support on downloading or installing Symbian OS apps, consult your Symbian device’s user’s manual or the manufacturer’s support site. Step 2 of 2: Configuring and Connecting to Lorex Mobile Eco Open the Lorex Mobile Eco app on your phone.

  • Page 111: Appendix A: System Specifications

    Appendix A: System Specifications Appendix A: System Specifications As our products are subject to continuous improvement, Lorex Technology Inc. and its subsidiaries reserve the right to modify product design, specifications, and prices without E&OE notice and without incurring any obligation.

  • Page 112: Appendix B: Networking Checklist

    Appendix B: Networking Checklist Appendix B: Networking Checklist Use this checklist to confirm you have completed all the steps of the Network Setup. I have the following: • High-Speed Internet • Router • Ethernet cable (included with the system) • Computer with Internet Explorer 6 or later I have turned off the system and performed the following: •...
  • Page 113 Appendix B: Networking Checklist I have created a DDNS account for remote access to my system: Go to www.lorexddns.net and click on Step 1. See “Step 2 of 4: Create a DDNS Account” on page 53. Record your information below: Domain name/URL Request: DDNS User Name: DDNS Device password:...

  • Page 114: Appendix C: How Do I Find My Ip & Mac Address

    Appendix C: How do I find my IP & MAC address? Appendix C: How do I find my IP & MAC address? The IP and MAC address of your system are necessary for DDNS setup. DDNS allows you to view and control your system from a remote location. NOTE: Make sure you have connected the DVR to your local or wide area network via the LAN port on the rear panel of the system.

  • Page 115: Appendix D: What Is Port Forwarding

    Appendix D: What is Port Forwarding? Appendix D: What is Port Forwarding? You need to enable port forwarding on your router to allow for external communications with your system for the following port: • 80 (HTTP port) • 9000 (Client Port) •...

  • Page 116: Appendix E: Internet Setup Wizard (Pc Only)

    Appendix E: Internet Setup Wizard (PC only) Appendix E: Internet Setup Wizard (PC only) The Lorex Auto Port Forwarding Wizard is an exclusive software that easily automates router port forwarding. Before setting up a DDNS account, it is recommended to run the Auto Port Forwarding Wizard to port forward the required ports.

  • Page 117: Obtaining Your Router Model Number And Version

    Appendix E: Internet Setup Wizard (PC only) Click the Next button and then click Finish to complete the software installation. Finish button Double-click the Lorex Auto Port Forwarding shortcut ( )from your desktop to start the program. Obtaining Your Router Model Number and Version On most routers, the model and version number can be found underneath the router, printed on a sticker.

  • Page 118: Configuration

    2. Your router’s user name and password 3. Your Lorex device’s IP address 4. Your Lorex device’s port numbers that require port forwarding Initial Startup: Select language Click the Language drop-down menu and select a language (English, French, Spanish). Click the Start button to continue.

  • Page 119: Step 2: Enter Your Router Settings

    Enter port number Under IP, enter the IP address of your Lorex device. • To find your system IP address press the PTZ button on the front panel of the system. Under Port, enter the HTTP Port (80). Under 2nd Port, enter the Client port (9000). Under 3rd port, enter the Mobile Port (1025).

  • Page 120: Step 3: Update The Router Settings

    Step 4: Test your connection Click the Test Your Connection button. • Your system’s default browser opens and connects to your Lorex device. NOTE: Ensure that Internet Explorer is your system’s default internet browser. NOTE: A window opens that prompts you to enter in your DVR’s user name and password (do not enter your DDNS log in information).

  • Page 121: Scenario A: Router/Modem Combination + Router

    Appendix E: Internet Setup Wizard (PC only) • The "Possible 1st Router" refers to the router directly connected to your system. This is the router that requires the port forward information. • The "Possible 2nd Router" refers to the router immediate to the internet connection. This is the router that requires you to configure a DMZ host connection.

  • Page 122: Example

    Appendix E: Internet Setup Wizard (PC only) Configuring a DMZ host connection Example • Connect to "Router 1" on your network (referred DMZ stands for Demilitarized Zone. Enabling a DMZ to as "Possible 1st Router" in the Auto Port IP on your router enables one of the routers to pass Forwarding Wizard).

  • Page 123: Appendix F: Assigning A Static Ip To Your Dvr

    Appendix F: Assigning A Static IP To Your DVR Appendix F: Assigning A Static IP To Your DVR When connecting to your DVR through a local area network (LAN), you have the option of connecting to your system by entering the local IP of the DVR in a web browser. The local IP of your DVR is like your home’s address.

  • Page 124: Setting Up A Static Ip

    Consult your router’s user’s manual for details. Scenario Example NOTE: The following scenario example is based on the Lorex Edge series (LH300 series) DVR, and the Trendnet TEW-652BRP router. The instructions below are for reference only. Step 1 of 2: Enter the desired static IP address in the DVR 1.
  • Page 125 Appendix F: Assigning A Static IP To Your DVR About IP Ranges It is recommended to set the static IP address below the scope of your router. For example, if the router assigns an address ending between 100-254, choose an address ending between 2-99. ...

  • Page 126: Appendix G: Auto Port Forwarding Router Compatibility List

    Appendix G: Auto Port Forwarding Router Compatibility List Appendix G: Auto Port Forwarding Router Compatibility List The system features a built in port forwarding feature that is compatible with most routers. Below is a list of routers that is compatible with the Auto Port Forwarding feature. To enable the Auto Port Forwarding feature: In the Main Menu, click Network.

  • Page 127: Appendix H: Connecting A Ptz Camera

    Appendix H: Connecting a PTZ Camera Appendix H: Connecting a PTZ Camera You can connect RS-485 PTZ cameras (not included) to the PTZ Control Block on the rear panel. To connect a PTZ camera to the system: Connect the Transmit Cable to the TX (+) port of the PTZ block on the rear panel. •...

  • Page 128: Using The Ptz Menu (Local Dvr)

    Appendix H: Connecting a PTZ Camera Using the PTZ Menu (Local DVR) To control the PTZ camera locally on your DVR: Select the channel that the PTZ camera is connected to. Press and hold the PTZ button on the front panel of the system for 6 seconds. The PTZ menu opens.

  • Page 129: Appendix I: Connecting Additional External Monitors

    Appendix I: Connecting Additional External Monitors Appendix I: Connecting Additional External Monitors Use the VIDEO OUTPUT ports (BNC) on the rear panel of the system to connect an external monitor(s). Monitor-out mirrors the entire screen image of your system. This is useful if you need to monitor the system from a second location (e.g.

  • Page 130: Appendix J: Recording Audio

    Appendix J: Recording Audio Appendix J: Recording Audio To enable audio recording, Right-click in the main viewing window, and then click Main Menu> Record. In the Channel drop-down menu, select the channel that you wish to enable audio recording. In the Audio drop-down menu, select Enable and then click Apply. Connect RCA audio cables from an audio capable camera(s) to the AUDIO IN ports on the rear panel of the system.

  • Page 131: Appendix K: Full Connectivity Diagram

    Appendix K: Full Connectivity Diagram Appendix K: Full Connectivity Diagram The following diagram outlines a general set of connections available with the system*. 16 Channel Model Router (Not Included) AUDIO CAPABLE BNC CAMERAS CAMERAS (Not Included) (Not Included) POWER EXTERNAL MONITORS SELF (Not Included) POWERED...

  • Page 132: Appendix L: Replacing The Hard Drive

    Appendix L: Replacing the Hard Drive Appendix L: Replacing the Hard Drive The system comes with a pre-installed 3.5" SATA hard drive. You can expand the system with a replacement single hard drive up to 2 terabyte (TB). NOTE: Make sure that the system is OFF and the power cable has been disconnected before changing the hard drive.

  • Page 133: Replacing The Hard Drive

    Appendix L: Replacing the Hard Drive Replacing the Hard Drive To replace the hard drive: Place the new drive in the housing. Reconnect the power and data cables. Each cable can only be connected one way. Replace the cover, tucking the lip of the cover at the front panel. Replace the screws on the side and rear panels of the cover.

  • Page 134: Appendix M: Daylight Saving Time On Your Dvr

    Appendix M: Daylight Saving Time on your DVR Appendix M: Daylight Saving Time on your DVR You may have to adjust your system’s time during daylight saving months. The table below illustrates the DVR’s that automatically adjust to Daylight Saving Time (DST), and DVRs that must have their system time manually adjusted.

  • Page 135: Appendix N: Remote Viewing (Mac)

    Appendix N: Remote Viewing (Mac) Appendix N: Remote Viewing (Mac) Prerequisite: • Follow the steps on page 51 to page 58 to set up remote viewing on the DVR. NOTE: The remote viewing interface on the Mac is identical to the PC, with the exception of the Search menu.
  • Page 136 Appendix N: Remote Viewing (Mac) Viewing options: • : Click to open all connected channels. • : Click to open the selected channel in full screen view. • : Previous Page • : Next Page • : Click to close all connected channels. Note that the system continues to record even though you closed all the channels remotely.

  • Page 137: Viewing Recorded Video Files

    Appendix N: Remote Viewing (Mac) Viewing recorded video files To view the files downloaded on your system, you will need to install Lorex Player Mac. To install Lorex Player Mac: Go to www.lorextechnology.com, and search for your DVR’s model number. Click on the model of your DVR.

  • Page 138: Loading Individual Video Files

    Appendix N: Remote Viewing (Mac) Loading Individual Video Files To load files saved onto your hard drive: Click the Load new file button ( Browse and select the desired file. Click Open to add the file to the video playlist. NOTE: The default save directory is in your Home folder>dvr.

  • Page 139: Video Playback (Mac)

    Appendix N: Remote Viewing (Mac) Video Playback (Mac) Video playback allows you to watch video that has been recorded in the DVR’s hard drive remotely. To playback video: Click the Playback tab. In the calendar window, select the Month, Year, and date. Select year Select month Select date...

  • Page 140: Configuring The System

    Appendix N: Remote Viewing (Mac) Click the Search button. A list of videos populate in a list. Search List of populated videos Double-click on the desired file in the list to begin playback. Double-click to begin playback NOTE: You can only playback one channel at a time. Configuring the system The menu structure of the PC remote viewing is identical to the Mac remote viewing.

  • Page 141: Troubleshooting

    Troubleshooting Troubleshooting When a malfunction occurs, it may not be serious and can be corrected easily. The following describes the most common problems and solutions. Please refer to the following before calling Lorex Technical Support: Error Possible Causes Solutions • System is not •...

  • Page 142: Troubleshooting (Cont'd.)

    Troubleshooting Troubleshooting (cont’d.) Error Possible Causes Solutions • Mouse not detected • Mouse cable is not firmly • Firmly connect the mouse cable to the USB Mouse by system connected to the system port on the front panel • Mouse is not connected to the system •...
  • Page 144 EXPAND AND CUSTOMIZE YOUR SYSTEM WITH A FULL RANGE OF CAMERAS & ACCESSORIES Specialty Cameras Wireless Cameras Dome Cameras Digital Video Recorders Monitors Simulated Cameras Security Hard Disc Drives Extension Cables Accessories www.lorextechnology.com 1 - 8 8 8 - 4 2 - L O R E X ( 1 - 8 8 8 - 4 2 5 - 6 7 3 9 ) FEB 16 2012 - R15...

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