Table of Contents
Advertisement
Cause 2
Remedy
An inappropriate port is being used.
Cause
Remedy
7
7-62
When Data is Not Sent to the Printer
An inappropriate USB cable is being used.
Use a USB cable appropriate for the USB interface of this printer. The USB
interface of this printer is USB 2.0 Hi-Speed (Windows 2000/XP/Server 2003/
Vista only) and USB Full-Speed (USB1.1 equivalent). Use a USB cable with the
following symbol.
The port to be used is not selected properly.
Perform the following procedure.
1. Display the [Printers and Faxes] folder or the [Printers] folder.
• For Windows 98/Me/2000: From the [Start] menu, select [Settings] ➞
[Printers].
• For Windows XP Professional/Server 2003: From the [Start] menu, select
[Printers and Faxes].
• For Windows XP Home Edition: From the [Start] menu, select [Control
Panel], and then click [Printers and Other Hardware] ➞ [Printers and
Faxes].
• For Windows Vista: From the [Start] menu, select [Control Panel], and then
click [Printer].
2. Right-click the icon for this printer, then select [Properties] from the pop-up
menu.
3. Display the [Ports] sheet ([Details] sheet for Windows 98/Me), then make
sure that the port to be used is selected properly.
Advertisement
Table of Contents
Troubleshooting
