Xerox Color 550 User Manual page 214

Standard/Booklet Maker Finisher
2. Open the finisher left cover.
3. Move lever 1d upwards and remove the jammed paper.
Note
If paper is torn, check inside the machine and remove it.
4. Move the lever 1d to the original position.
5. Close the finisher left cover completely.
Note
The machine will not operate if the cover is open even slightly.
13-18 Xerox Color 550/560/570 Printer
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User Guide