Xerox X2 User Manual

Sharp x2 tech, x2 graphic printer user guide
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X2 TECH, X2 Graphic
Printer User Guide
701P36677
February 2001

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Summary of Contents for Xerox X2

  • Page 1 X2 TECH, X2 Graphic Printer User Guide 701P36677 February 2001...
  • Page 3: Welcome To The Colorgrafx X2

    XES support with the ColorGrafX hardware, software, supplies, and service. Your ColorgrafX X2 is a flexible, high speed six-color (graphics model) or four-color TECH model) inkjet printer, with piezo head technology. The printer produces vivid, near photographic quality prints.
  • Page 4 About this guide (con’t) Conventions Special conventions are used in this user guide to help you get the most from the guide. Typefaces and symbols in the guide identify terms and conditions. The table below provides you with a description of the typefaces and symbols used in this user guide.
  • Page 5: Organization

    About this guide (con’t) Organization The ColorgrafX X2 user guide contains seven chapters and two appendices. Each chapter may contain several sections. This section provides you with a brief overview of each chapter. For detailed information, refer to the appropriate chapter and section.
  • Page 6: Customer Support

    Fill in each item below. When you call for service, they will request this information. Customer account name: Customer account number: Supplies To order supplies for the ColorgrafX X2, call your Xerox Engineering Systems representative. Machine type: Machine serial number: Purchase date: Please call your Xerox Engineering Systems service representative.
  • Page 7: Compliance Information

    Compliance information FCC Compliance in the USA This equipment generates, uses, and can radiate radio frequency energy and, if it is not installed and used in accordance with the instruction guide, may cause interference to radio communications. These limits are designed to provide reasonable protection against such interference when operated in a commercial environment.
  • Page 8: It's Illegal

    Proclamations, orders, regulations or appointments, or notices thereof (with intent to falsely cause same to purport to have been printed by the Queen’s Printer for Canada, or the equivalent printer for a province). Marks, brands, seals, wrappers, or designs used by or on behalf...
  • Page 9: Safety Notes

    Unplug the units from the wall outlet before cleaning the exterior. Always use materials specifically designated for the ColorgrafX X2. Use of other materials may result in poor performance and could create a hazardous situation. Do not use aerosol cleaners. Follow the instructions in this operator guide for the correct cleaning methods.
  • Page 10 Unplug the reprographic system from the wall outlet and call for service under the following conditions: When the power cord is damaged or frayed. If the gas piston springs in the upper cover of the printer lose their strength. If liquid has been spilled into the product.
  • Page 11: Table Of Contents

    In the USA ... vi In Canada ... vi Safety notes... vii Maintenance safety... vii Getting to know your ColorgrafX X2 ... 1 Feature overview... 1 High-speed / high quality printing ... 1 Quick drying Ink ... 2 Media widths... 3 Media types...
  • Page 12 When to replace the waste ink bottle... 31 Replacement procedures... 31 Loading and removing media ... 32 Supported media... 32 Loading media in the printer... 32 When to replace media ... 35 Removing media ... 35 Supply storage... 36 Ink bottle storage... 36 Media storage...
  • Page 13: Getting To Know Your Colorgrafx X2

    “workgroup” printing resource that is easy-to-use and maintain. Feature overview Your ColorgrafX X2 is an easy to use, large format color inkjet printer. The printer’s features include: •...
  • Page 14: Quick Drying Ink

    Because the X2 inks are almost instantly dry when printed, images can be laminated immediately. However, X2 prints are NOT waterproof. That is, they CANNOT be submerged in water or subjected to running water.
  • Page 15: Media Widths

    Backlit Film, 360 and 720 dpi • Pressure Sensitive Vinyl (PSV), 360 • Cloth, Polyester, 360 dpi • Canvas, Polyester, 360 dpi Refer to your ColorgrafX X2 Inkjet Graphics Applications Guide for a description of each media type and available widths.
  • Page 16: Minimum Down-Time

    Using the recommended media will reduce media jams. Minimum down-time The ColorgrafX X2 inkjet printer is a self-maintaining printer and requires no routine maintenance. The printer performs automatic head cleaning during routine use...
  • Page 17: Printer Components

    Printer components The following identifies the locations of the ColorgrafX X2’s components. Getting to Know Your ColorgrafX X2 Front view The picture to the left identifies the location of the ColorgrafX X2’s main components as viewed with the front covers open.
  • Page 18: Rear View

    Printer Components (con’t) Rear view The power connection, circuit breaker, and on/off switch are located at the rear of the printer. 1. Power connector 2. Circuit breaker 3. Power switch 4. SCSI port interface connection Getting to Know Your ColorgrafX X2...
  • Page 19: Media Transport

    Printer components (con’t) Media transport To thoroughly know your printer, you need to know how the print passes through the printer. Refer to the illustration on the next page. The process is as follows: 1. Media roll - The media roll is mounted in the printer.
  • Page 20 Printer components (con’t) Media transport (con’t) Getting to Know Your ColorgrafX X2...
  • Page 21: Operation Panel

    Printer components (con’t) Getting to Know Your ColorgrafX X2 Operation panel The printer’s operation panel is used to control the printer. Note: The operation panel can over-ride a print job being received from a remote computer. Always check that there is not a job in progress before assuming control of the printer using the operation panel.
  • Page 22 R: 360 PRES 36 F: 720 PRES 54 Operations panel (con’t) The ColorgrafX X2 has three top-level menus, and four if the Color Direct option is installed. The button functionality is indicated by the display. 1. The default display, which is initially displayed,...
  • Page 23 <MORE> READY MENU HEAD MAINTENANCE <MORE> Getting to Know Your ColorgrafX X2 Operations panel (con’t) • Button 1, the top button on the right side of the LCD provides the Menu button. Pressing the Menu button shifts the printer to menu mode, from which you can select printing options.
  • Page 24: Operations

    Operations Your ColorgrafX X2 inkjet printer is optimized for easy, automatic print production requiring minimum attention by an operator. This chapter describes the procedures to: 1. Use the operation panel 2. Start a print job 3. Operate the cutter 4. Operate the take-up roller...
  • Page 25: Menu Options

    Operations panel menu (con’t) Menu options The top level menu consists of the following options: Option Sets printer options, such as media type, media attributes, winding direction, language, etc. TEST PRINT Prints the nozzle test pattern for printer diagnostics. HEAD MAINTENANCE Carries out print head maintenance, such as purging and wiping print heads.
  • Page 26: Set Mode

    Set mode The SET mode lets you select a media roll, set the media type, set the media roll’s attributes, set date and time, set SCSI interface ID and time out, set rewind delay, and set the winding direction for the Take Up Roller.
  • Page 27 Option Roll Select This command selects which of the two media rolls, rear or front feeder, on the printer is to be used for the next print job. Each roll, once selected, then displays the roll attributes. Note - Each roll will have separate settings of various values.
  • Page 28 Option Media Selects the attributes for each roll of media in Attribute the printer. Note: the following media do NOT have the WAIT CUT option as these media must be cut manually: Poly Cloth, Poly Canvas, Reinforced 360, and PSV 360. Additionally, CUT MODE is visible for these media, but is automatically disabled and cannot be changed.
  • Page 29 Wait Cut The Wait Cut attribute determines the amount of time, in seconds, the printer waits after the last pass before performing the cut operation. This allows time to let the print image stabilize to avoid possible smearing before cutting the print from roll.
  • Page 30 Menu options (con’t) Option Power Save Sets the idle time before the printer goes into its power save mode. Maintenance Sets the frequency in which the printer runs the Interval maintenance routine. Enables/disables a media cut during new media Init Cut initialization.
  • Page 31 SCSI ID and sets the software in the host computer to the correct ID number. The SCSI ID set in the host computer must agree with the SCSI ID set on the printer. I/F Time Out Determines the amount of time the printer waits for the next command from the host computer before aborting the print job.
  • Page 32 Menu options (con’t) Option Auto Cap Automatically caps the heads. Rewind Delay Determines the amount of time the printer waits for the media rewind. Feed Compensates for errors in the paper path. Correction Handled by the firmware. Inter Page Gap Sets the spacing between images.
  • Page 33 MOVE TO THE CENTER LIFE COUNTER 1 and 2 LIFE COUNTER 1 provides media transport usage information for the life of the printer. LIFE COUNTER 2 provides media transport usage information since the last counter reset. Press CLEAR to reset the counter.
  • Page 34: Starting A Print Job

    (no error messages on the host computer). process, make any needed modifications to the print. After verifying that there is a roll of media on the printer of the type and width you need, send the print to the printer.
  • Page 35: Operating The Cutter

    The printer halts and waits for the next operation. To avoid injury, the print job will not start if the printer’s cover is open, even if data is sent to the printer. Use the manual no cut mode whenever the media cannot be cut in the normal cut mode.
  • Page 36: Replacing Cutter Blade

    The procedures to replace the cutter blade are: Procedures Platen guide 1. At the printer’s operations panel, press the Menu button (top button) to enter menu mode. 2. Use the arrow buttons to scroll to Replacing Blade and press the associated button to proceed.
  • Page 37 10b. 12. The operation panel displays: "Close the covers.” Close them. 13. The final message is "Done. Press This will put the printer in READY status. key.”...
  • Page 38: Using The Take-Up Roller

    Using the take-up roller Procedures Setup the take-up assembly The procedures to set-up the take-up roller: Adjust the position of TAKE UP ROLLER HOLDER for the roll size. Perform this action on both the left and right sides. 2. Loosen the thumbscrew, and slide the TAKE UP ROLLER HOLDER to the desirable position then secure the thumb screw.
  • Page 39: Starting The Take-Up Roller

    Using the take-up roller (con’t) Printing surface Operating the printer from RIP software Instructions for operating the printer using the host computer’s digital front end (DFE) program are covered in associated DFE software manuals or release notes. Operations Setup the take-up assembly (con’t) 3.
  • Page 40: Supplies

    3. Dispose of the ink bottles in accordance with local and federal When to replace ink bottle 1. The printer has a separate bottle, each 0.5 or 0.25 liters, for each 2. The ink bottle is empty 3. The ink is too old, as indicated on the expiration date, which is...
  • Page 41: Replacement Procedures

    Replacing ink bottles (con’t) Replacement procedures The steps to replace ColorgrafX X2 inks are: Procedures Supplies 1. Ensure the ink bottle you replace is the same color as the original. Tip – The ink holder labels on the printer are color coded with the color ink to be used.
  • Page 42: Replacement Procedures

    Dispose of all used cleaning materials as approved by local and federal requirements. 5. Ensure that the waste ink bottle is in place and properly seated. 6. Press Button 3 (PRESS TO RESET). The printer will automatically replenish the ink. Supplies...
  • Page 43: When To Replace The Waste Ink Bottle

    Caution: If the printer continues to run without detecting the change in the waste ink bottle’s weight, the waste ink bottle could overflow and contaminate the printer and floor.
  • Page 44: Loading And Removing Media

    Loading and removing media Supported media The ColorgrafX X2 printer can print on a variety of media including paper, films, vinyl, and other special media. The list of available media changes to meet customer requirements, so check with your sales representative to determine what media is currently available and in what roll sizes.
  • Page 45 4. Repeat steps 2 and 3 for the opposite end of the media roll. 5. Open the printer’s top cover. 6. Set the new media roll on the printer. 7. Media width guides are provided on the printer’s media roll feeder. 54 inches (1372 mm)
  • Page 46 Refer to the Operations chapter as described in Media type. 14. Ensure the printer is online and ready to receive the next print job. 15. Set the media type and attributes at the operations panel.
  • Page 47: When To Replace Media

    The media should be replaced whenever the LCD display displays Empty Media Roll. Caution: The media rolls are heavy. Handle carefully and ask for assistance to avoid personal injury, damage to the printer, or damage to the media. 1. Open the printer top cover.
  • Page 48: Supply Storage

    Tip: Use a low-adhesion tape, such as masking tape, to keep the media from unrolling after it is removed from the printer. A high-adhesion tape can damage the leading edge of the media when it is removed.
  • Page 49: Media Storage

    6. If the media is not to be used immediately after opening the 7. If the media in the printer has not been used for a long time, the 8. If the media storage and printer environments differ greatly, let...
  • Page 50: Maintaining Print Quality

    Maintaining print quality Overview The ColorgrafX X2 inkjet printer is a self-maintaining printer. That is, it requires no routine maintenance. The procedures in this sections cover head maintenance for optimum performance, maximum resolution, and sharp details. Head Maintenance Normal maintenance The printer has, at the print head home position, a vacuum pump positioned over the print head.
  • Page 51: Test Print

    Head Maintenance (con’t) Test Print You can print the nozzle test pattern through the operation panel. This is performed to check for clogged nozzles. Procedures 1. Press the Menu mode button. 2. Press the button associated with the TEST PRINT option to enter <MENU>...
  • Page 52: Jam Clearance

    Wrinkles on the right side the right side Overview If the printer has a media jam, clear it using the following procedure. Diagrammatic labels indicating the summarized steps are attached inside of the equipment. Important - Repeated media jams indicate the printer is not operating normally.
  • Page 53 Clearing a media jam (con’t) Carriage Carriage Wrinkles on Wrinkles on the left side the left side Jam clearance a. If the jam/wrinkles are found on the right side of the carriage, slide it to the left. b. If on the left side, slide it to the right end. To avoid print head damage, ensure that the media does not contact the print heads.
  • Page 54 9. Insert the leading edge of the media to the feeder. Refer to Operations: Loading and removing media. 10. Close the top and front covers. The printer will initialize automatically. 11. If the jam error message does not clear, go to More tips for clearing jam following this section.
  • Page 55: More Tips For Clearing Media Jams

    Open the printer’s top and front covers. b. Rewind the loaded media. c. Remove all media rolls from the printer. d. Grasp the handle of the printer’s feed guide unit. e. Carefully open the feed guide unit as indicated in the illustration to the left. Be sure to open the feed guide completely.
  • Page 56: Clearing A Cutter Jam

    Procedures If the printer has residual pieces of media, clear the pieces of media. g. If the printer has a sticky substance such as glue, clean the media path with alcohol and cleaning paper. h. If, after performing the stated clearing...
  • Page 57 Jam clearance 2. Carefully remove the jammed media from the cutter unit. 3. If the jam occurred before the media was ejected from the media exit, pull out the media for easy cutting. a. Cut the media with scissors or a knife. b.
  • Page 58: Overview

    First check for an error message on the printer's LCD. If an error condition is not displayed, use the observed symptoms to pinpoint the cause and the appropriate corrective action.
  • Page 59: Poor Image Quality

    If image quality is still poor, perform some or all of the following automatic adjustments. Adjustment auto mode Proper adjustment of the ColorgrafX X2 printer is the key to high-quality, consistent, color image output. This section covers the details for aligning and registering the print heads.
  • Page 60 Trouble isolation procedures (con’t) Procedures Option MAG. SINGLE Magnification correction in the sub scanning direction (for 1 pass). MAG. MULTI Magnification correction in the sub scanning direction. (for multi pass ) <ADJUSTMENT, AUTO> Adjustment auto mode (con’t) 1. Press the MENU button and enter to the MENU mode.
  • Page 61 Trouble isolation procedures (con’t) Option BI-DIR DENSITY Optical density correction in the bi-directional print mode. FIRING TIMING Placement error correction between two HEAD, in the main scanning direction. PRINT POSITION Correction of the print position. All adjustment. COLOR SELECT This command selects the ink bottle being adjusted. Appendix A: In Case of Difficulty Adjustment auto mode (con’t) Description...
  • Page 62 Control panel menu item The vertical magnification adjustment is set independently for each of the different media rolls that can be used with the printer. Media type mode selects the magnification parameter that is appropriate to the media selected. However, you can select and change the values for the installed media.
  • Page 63: Common Operating Problems

    Blurred print Appendix A: In Case of Difficulty Computer interface test (con’t) 4. In the SCSI Select utility, verify that the printer has the same SCSI ID set as is being addressed by the host computer. 5. In the SCSI Select utility, set the transfer rate to 10 MB/sec and disable disconnect.
  • Page 64 The RIP processor is sending the printer invalid data. The room temperature is out of recommended range. The printer may be set to the wrong media setting Appendix A: In Case of Difficulty Suggested Solution Determine if the media leading edge is curled. If it is curled, cut off the curled area.
  • Page 65 Click Cancel and OK at the abort print window. Go to Tools>Printer Manager. Select the X2 printer and click the Configure button. Select the Printer Port tab and click Configure. Ensure that the SCSI ID is set to the proper ID number.
  • Page 66 Print job is return aborted Incompleted print job; message stating, “seek to a tile” Inappropriate settings template. (“Last Print” is the settings template used if another template is not specified when an image file is opened.) Job size is larger than 1GB. Appendix A: In Case of Difficulty Check Print Setup settings and ensure that the media...
  • Page 67: Lcd Error Messages

    LCD error messages When the printer detects an error during use, it displays an error message on the printer's operations panel, that is, the LCD. User resolvable The user can resolve these errors. Each message box contains the error type, suggested action, and the error number.
  • Page 68 Error Message JAM2, FRONT ROLL REMOVE MEDIA SEE USER GUIDE [ER:3B21] JAM2, REAR ROLL REMOVE MEDIA SEE USER GUIDE [ER:3B22] JAM3, FRONT ROLL REMOVE MEDIA SEE USER GUIDE [ER:3B31] JAM3, REAR ROLL REMOVE MEDIA SEE USER GUIDE [ER:3B32] JAM4, FRONT ROLL REMOVE MEDIA SEE USER GUIDE [ER:3B41]...
  • Page 69: Menu Tree

    Menu Tree READY MENU HEAD MAINTENANCE <MORE> From MENU <MENU> <MORE> <MENU> TEST PRINT HEAD MAINTENANCE <MORE> <MENU> ADJUSTMENT, AUTO <MORE> <MENU> REPLACING BLADE <MORE> <MENU> LIFE COUNTER <MORE> Appendix B: Menu Tree READY MENU READY R: 360 PRES 36 F: 720 PRES 54 From HEAD MAINTENANCE...
  • Page 70: Set Menu - First Level Only

    SET menu – first level only <MENU> <MORE> From SET <SET> ROLL SELECT <MORE> <SET> MEDIA TYPE, REAR MEDIA TYPE, FRONT <MORE> <SET> MEDIA ATTRIBUTE POWER SAVE <MORE> <SET> MAINT. INTERVAL INIT CUT <MORE> <SET> DATE SET TIME SET <MORE> <SET>...
  • Page 71: Set Menu - Detailed

    SET menu – detailed <SET> ROLL SELECT <MORE> <SET> MEDIA TYPE, REAR MEDIA TYPE, FRONT <MORE> <SET> MEDIA ATTRIBUTE POWER SAVE <MORE> Note: the following media do NOT have the WAIT CUT option as these media must be cut manually: Poly Cloth, Poly Canvas, Reinforced 360, and PSV 360.
  • Page 72 SET menu – detailed (con’t) <SET> MAINT. INTERVAL INIT CUT <MORE> <SET> DATE SET TIME SET <MORE> <SET> SCSI ID I/F TIME OUT <MORE> <SET> UNIT SELECT WINDING DIRECTION <MORE> <MAINT. INTERVAL> * LONG ENTER <INIT CUT> * YES ENTER <DATE SET>...
  • Page 73: Test Print Menu

    SET menu – detailed (con’t) <SET> AUTO CAP REWIND DELAY <MORE> <SET> FEED CORRECTION INTER PAGE GAP <MORE> <SET> MEDIA FLATTENING LANGUAGE <MORE> TEST PRINT menu <TEST PRINT> NOZZLE TEST <MORE> To Head Maintenance menu Appendix B: Menu Tree <AUTO CAP> * OFF ENTER <REWIND DELAY>...
  • Page 74: Head Maintenance Menu

    HEAD MAINTENANCE menu From Test Print menu <HEAD MAINTENANCE> STRONG PURGING NORMAL PURGING ADJUSTMENT, AUTO menu <ADJUSTMENT, AUTO> MAG. SINGLE MAG. MULTI <MORE> <ADJUSTMENT, AUTO> BI-DIR DENSITY FIRING TIMING <MORE> <ADJUSTMENT, AUTO> PRINT DIRECTION <MORE> <ADJUSTMENT, AUTO> COLOR SELECTION <MORE> To Replacing Blade menu <MAG.
  • Page 75: Replacing Blade Menu

    REPLACING BLADE menu From Adjustment, Auto menu <REPLACING BLADE> MOVE TO THE CENTER LIFE COUNTER menu <LIFE COUNTER> LIFE COUNTER 1 LIFE COUNTER 2 <MORE> To SET menu Appendix B: Menu Tree <FRONT ROLL USAGE> * xxx.x feet <MORE> <REAR ROLL USAGE> * xxx.x feet <MORE>...

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