Mitel 5312 User Manual page 92

Hunt Group Calls
diverting 65
stealing 66
Hunt Group Supervisor Features 66
Hunt Groups
accepting or rejecting Agent Help 66
Agent Help, requesting 65
agent IDs 63
Automatic Call Distribution (ACD) 63
Barge-in, using 67
calls
diverting 65
monitoring 66
stealing 66
logging out of 64
types 63
Uniform Call Distribution (UCD) 63
wrap-up timer 64
I
Incoming Calls, redirecting 26
Individual Hold, using 36
Internal Calls, placing 28
Inter-Station Messages, waiting, deleting 58
IP Phone
blank display 1
changing volume levels 15
comfort and safety 7
Display buttons 4
features
dialpad buttons 5
feature buttons 5
Ring/Message Indicator 4
speaker 4
ring tone, selecting 15
viewing angle, changing 13
IP Phone to the Default Settings, resetting 24
K
Keymaps
changing 24
switching 24
Mitel ® 5312/5324 IP Phone User Guide – Issue 3, February 2011
L
Language, changing 16
LCD
contrast, changing 15
display buttons 4
Line Interface Module (LIM), using 10
Logs, call 47
M
Manual Call Forwarding 38
Manual Call Forwarding Settings, changing 52, 55
Meet-Me Conferenceing Access Codes, managing 53
Meet-Me Conferencing 44
access codes 44
conference assistant 44
dropping out 45
joining 45
putting on hold 45
setting up 44
transferring 45
Members, hunt group 63
Message Waiting indications, receiving 41
Messages
canceling 58
deleting 58
Do-Not-Disturb 59
error 69
leaving 57
other extensions, canceling 58
other extensions, leaving 57
pages 61
reminder 60
replying to 58
viewing 58
viewing and responding 58
voice, listening to 58
Microphone, muting 35
Music, background 16
Mute, using 35
N
Numbers
redialing 29
redialing external 29
Index
Page 75