Kx-Ta Series Pbx Programming For Inband Integration - Panasonic KX-TVA50 Installation Manual

5.7 KX-TA Series PBX Programming for Inband Integration

5.7 KX-TA Series PBX Programming for Inband
Integration
Note
•
The KX-TA824 can also be programmed via PC using the Operating and Maintenance Tool. Refer to
5.4 KX-TA824 PBX Programming for Inband Integration for more information.
•
For KX-TA1232 programming, refer to 5.5 KX-TD Series PBX Programming for Inband Integration.
APT Integration is recommended when using the VPS with a KX-TA series PBX, however, Inband Integration
is necessary when:
•
the PBX has available SLT ports but no available APT ports.
•
the software version of the KX-TA series PBX does not support APT Integration.
Note
•
If the PBX is programmed to use 2-digit extension numbers, DTMF Integration is not possible. Program
the PBX to use 3-digit extension numbers using System Program [009].
1.
Enable System Program [102] for each extension connected to the VPS.
This parameter is used to tell the PBX which extensions are connected to the VPS. Ports with this parameter
enabled can receive Follow-on ID and DTMF Signaling (busy, answered, disconnect, etc.) if the Voice Mail
Integration and DTMF (Inband) Integration features are also enabled.
2.
Enable System Program [103] to turn on DTMF Integration. On extensions with the Voice Mail port
parameter enabled, the PBX can send DTMF signals to indicate call status; this increases VPS efficiency.
Codes apply to all transferred calls; trunk (CO line) calls only indicate a disconnection (provided the PBX
is programmed for CPC Detection, and the Telephone Company sends the CPC signal). Refer to the
Sequence Codes in 5.2.3 PBX Parameters.
3.
Put all extensions connected to the VPS into the same extension group using System Program [600].
Reserve this extension group for these extensions! Do not mix other extensions into this group.
4.
Enable hunting for the VPS extension groups using System Program [100].
5.
Set the hunting type for the VPS extension groups to Circular using System Program [101].
6.
At every VPS extension, temporarily connect an SLT or test set, go off-hook and dial 7301# to turn on Data
Line Security. This prevents the PBX from sending Executive Override or Call Waiting tones to those
extensions. We recommend that all Voice Mail port extensions have this feature enabled to avoid
interruption during recording.
7.
Select the appropriate trunk (CO line) feature settings depending on how your customer plans to use the
VPS: a) to answer all incoming calls, b) as an operator backup, or c) to only answer calls not answered by
user extensions.
8.
Program the appropriate trunk (CO line) feature settings depending on how your customer plans to use
the VPS: a) to answer all incoming calls, b) as an operator backup, or c) to only answer calls not answered
by user extensions.
a.
If the VPS is answering all incoming calls:
Trunk Mode—Use System Programs [414] (Day Mode), [415] (Night Mode), [416] (Lunch Mode) to
set each trunk (CO line) to DIL mode, and assign the first extension of the Voice Mail hunt group as
the destination for calls received on each trunk (CO line). The PBX will allow incoming trunk (CO line)
calls to hunt only if the trunks (CO lines) are DIL to the first port of the hunt group. Lines programmed
as Normal do not hunt.
b.
If the VPS is only answering calls not answered by the operator (Operator Backup):
Flexible Ringing Assignment—For each trunk (CO line), use System Programs [408] (Day Mode),
[409] (Night Mode), and [410] (Lunch Mode) to enable ringing at the operator's extension (jack).
Delayed Ringing Assignment—To give the operator time to answer the call before the VPS picks up,
we recommend setting the delay to a few seconds for each extension connected to the VPS. Set a
different delay time for each extension connected to the VPS. Use System Programs [411] (Day Mode),
[412] (Night Mode), and [413] (Lunch Mode).
160 Installation Manual Document Version 3.0 2010/06