Panasonic KX-NCV200 Brochure

Acd report server/voice mail system

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KX-NCV200

ACD Report Server/Voice Mail System

The

KX-NCV200

is two systems in one, combining all the features and functionality of the Panasonic KX-TVA200 Voice

Processing system with a comprehensive ACD reporting system. This dynamic combination takes call management to the next

level. The Voice Processing system is a fully featured voice mail with email integration and auto attendant. The ACD Reporting

System provides monitoring and performance reports, call information reporting, history, and agent log-in. The KX-NCV200 is

an all-inclusive call management system that will help you improve customer service and reduce telecommunications costs.

ACD Report

Performance

Graphs

ACD Monitor

Table of Contents

Page 1 The Voice Processing system is a fully featured voice mail with email integration and auto attendant. The ACD Reporting System provides monitoring and performance reports, call information reporting, history, and agent log-in. The KX-NCV200 is an all-inclusive call management system that will help you improve customer service and reduce telecommunications costs.
Page 2: Auto Attendant
Digitally integrating a Panasonic Voice Processing System with one of the Panasonic Digital Hybrid IP-PBX Systems will provide additional advanced features that are only available when connected to a Panasonic KX-TDA System.
Page 3: Performance Graphs
Oftentimes, the difference between gaining or losing a new customer can hinge on a single telephone call. The Panasonic call center solution makes sure that every telephone call works in your favor.
Page 4: Acd Report Server
1 – Requires subscription to Caller ID service offered by certain telephone companies for a fee. 2 – This brochure describes features that are available when a Panasonic KX-TVA voice processing system is digitally integrated with a Panasonic Digital Hybrid IP-PBX system.

Kx-tva200