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Message
Cannot find SMTP server. Check DNS or
SMTP.
Cannot select over 30 files at the same time.
Cannot specify more than 100 destinations.
E-mail address entered is not correct. Please
reenter.
Exceeded max. data capacity.
Check the scanning resolution, then press start
again.
Exceeded max. E-mail size. Complete scan has
not been made. Press [Send] to send the current
scanned data, or press [Cancel & Delete].
Exceeded max. E-mail size. Sending E-mail has
been cancelled. Check [Max. E-mail Size] in Scan-
ner Features.
Exceeded max. file capacity.
Delete the unnecessary stored files.
Exceeded max. number of destinations which
can be programmed.
Exceeded max. number of pages per file.
Do you want to store the scanned pages as 1 file?
Exceeded max. number of results.
Exceeded max. number of standby files.
Try again after the current file is sent.
Exceeded max. page capacity per file.
The current scanned data will be sent.
Load paper of the following sizes.
_Required: A3S B4S JIS A4R A4S...
Possible Cause and Action
• Check whether this machine and the mail
server are correctly connected to the net-
work.
• The mail server is not running or is not in
service.
• Check whether the "Network" setting for
the initial system setup is correct.
To deliver more than 30 stored files, divide the
files and perform the operation several times.
When there are 100 or more destinations, split
the destinations into 2 or more groups for de-
livery.
Make sure the e-mail address is correct, and
then enter it again.
Specify the scan size and resolution again.
Note that it may not be possible to scan very
large originals. ⇒ p.89 "The Relationship be-
tween the Resolution and the Data Size"
The size of the e-mail exceeded the maximum
size possible.
Reduce the volume of images and send it
again.
• Increase the size of [Max. E-mail Size].
• Set [Divide & Send E-mail] to "On".
The maximum number of files that can be
stored is 3000. Delete unneeded files.
More than 2001 destinations were pro-
grammed. Keep the number at 2000 or less.
The maximum number of pages per file is 500.
Specify whether to use the data or not. Scan
the pages that weren't scanned, and store
them as a new file.
Search again after changing the search condi-
tions.
There are 50 waiting files in the sending queue
for the delivery server. Wait until files have
been sent.
Because the number of pages has reached the
maximum number that can be sent,the data up
to this point is sent. Scan the remaining pages
after transmission.
Load paper of the sizes listed in the message.
Troubleshooting
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