Color Documents Print In Black Only - Epson Stylus Pro 7800 User Manual

For Mac OS 9.x, check the Media Type setting in the Print
dialog. Make sure it is correct for the paper you are using. See
"Making Settings in the Print Dialog" on page 105.
For Mac OS X, check the Media Type setting in the Print
Settings selected in the Print dialog. Make sure it is correct for
the paper you are using. See "Page Setup" on page 164.
❏ If the paper you are using is not supported by the printer
driver, make the paper thickness setting in the Menu mode.
See "CUSTOM PAPER" on page 221.
❏ Make sure your paper is dry and the printable side is face-up.
Also, make sure you are using the correct type of paper. See
"Paper" on page 365 for specifications.
❏ Ink may have leaked inside the printer; wipe the inside of the
printer with a soft, clean cloth.
❏ Run the Head Cleaning utility. For Windows, see "Cleaning
the print head" on page 70. For Mac OS 9.x, see "Cleaning the
print head" on page 142. For Mac OS X, see "Cleaning the
print head" on page 194.
You can also clean the print head nozzles using the control
panel. To clean the print head nozzles, press the Menu r
button for 3 seconds.

Color documents print in black only

Try one or more of these solutions:
❏ Make sure the color data settings in your application are
correct.
❏ For Windows, make sure Color or Color/B&W Photo is set
in the Main menu. See "Making Settings on the Main Menu"
on page 20.
342
Problem Solver