Color Documents Print In Black Only - Epson Stylus Pro 3880 User Manual

❏ Run the Head Cleaning utility to clear any clogged ink nozzles. For Windows, see "Using the
Printer Utilities" on page 21. For Mac OS X, see "Using Printer Utilities" on page 37.
You can also clean the print head nozzles using the control panel. To clean the print head
nozzles, press the Menu/Right r button for 3 seconds.
❏ Check the ink status light. If necessary, replace ink cartridges. See "Replacing Ink Cartridges"
on page 162.
❏ Select Standard as Platen Gap in the Paper Configuration dialog box. See the online help for
more information.
Blurry or smeared printout
Try one or more of these solutions:
❏ For Windows, check the Media Type setting in the Main menu. Make sure it is correct for the
paper you are using. See the online help for more information.
For Mac OS X, check the Media Type setting in the Print Settings selected in the Print dialog.
Make sure it is correct for the paper you are using. See the online help for more information.
❏ If the paper you are using is not supported by the printer driver, make the paper thickness
setting in Menu mode. See "CUSTOM PAPER" on page 129.
❏ Make sure your paper is dry and the printable side is face-up. Also, make sure you are using
the correct type of paper. See "Paper" on page 215.
❏ Ink may have leaked inside the printer; wipe the inside of the printer with a soft, clean cloth.
❏ Run the Head Cleaning utility. For Windows, see "Using the Printer Utilities" on page 21. For
Mac OS X, see "Using Printer Utilities" on page 37.
You can also clean the print head nozzles using the control panel. To clean the print head
nozzles, press the Menu/Right r button for 3 seconds.

Color documents print in black only

Try one or more of these solutions:
❏ Make sure the color data settings in your application are correct.
❏ For Windows, make sure Color is set in the Main menu. See the online help for more
information.
For Mac OS X, make sure Color is set in the Print Settings selected in the Print dialog. See the
online help for more information.
Epson Stylus Pro 3880 User's Guide
Problem Solver 189