Color Documents Print In Black Only - Epson STYLUS PRO 9000 User Manual

If the paper you're using is not supported by the printer
driver, set the paper thickness using the SelecType setting. See
"SelecType Settings" on page 16.
Make sure your paper is dry and the printable side is face-up.
Also, make sure you are using the correct type of paper. See
"Paper" on page 148 for specifications.
Ink may have leaked inside the printer; wipe the inside of the
printer with a soft, clean cloth.
Run the Head Cleaning utility. See "Using the Printer
Utilities" on page 48.
Select thicker paper in the SelecType mode. Check the paper
number setting in the Paper Configuration menu. See
"SelecType Settings" on page 16.
The platen gap may be too narrow for your paper. Set the
platen gap setting to WIDE in the Printer Setting menu of the
SelecType mode. See "SelecType Settings" on page 16.

Color Documents Print in Black Only

Try one or more of these solutions:
Make sure the color data settings in your application software
are correct.
Make sure Color (not Black) is set in the Main menu for
Windows or Print dialog box for Macintosh.
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Troubleshooting