Troubleshooting-For Professional Installer Only - Genie M-4500 Owner's Manual

18. TROUBLESHOOTING —FOR PROFESSIONAL INSTALLER ONLY
The following information is intended for use by professional installers and service persons. When LED #6 is flashing during
normal operation, more information can be found about the status of the GDO by pressing and releasing the "P" button
once. This will display certain LEDs which will help diagnose the fault.
LED DISPLAY AFTER
PRESSING "P"
#6 Flashes
#7 Flashes
#1 + #8 Flash
#2 + #8 Flash
#3 + #8 Flash
#7 + #8 Flash
#1 + #7 + #8 Flash
#1 + #5 + #6 + #7 + #8 Flash
#2 + #5 + #6 + #7 + #8 Flash
All Flash
30
CODE PROBLEM
I Photo eye became
6
obstructed during
downward door travel.
I Adjustments setting
7
interrupted before
completion.
I Defective RPM sensor.
9
I Force required to move
10
door exceeded set
force level.
I Opener exceeded
11
maximum run time
limit (30 seconds).
I Photo eye not connected
15
properly.
I Photo eyes not aligned.
I Other photo eye fault.
I Force watchdog circuit
16
found error.
I Power limit
27
sensitivity exceeded.
I Self learned force
28
limit exceeded.
I Internal control error.
36
SOLUTION
I Remove obstruction from path of door,
or realign photo eyes. Refer to page 20.
I Door can be operated normally. Recheck
adjustments if adjustment settings were
not completed. Refer to page 19.
I Have opener serviced.
I Check door for obstructions, proper manual
operation, proper balance, or broken springs.
Clear obstructions or have door serviced.
I If door is OK, increase force setting. REPEAT
THE "SAFETY REVERSAL TEST" (page 20) AFTER
ADJUSTMENT IS COMPLETE.
I Make sure rail is connected to opener
head and belt or chain is moving.
I Check photo eye wiring and connections.
Refer to page 15.
I Realign photo eyes.
I Replace photo eye.
I Readjust force and run opener up and down
twice. REPEAT THE "SAFETY REVERSAL TEST"
(page 20) AFTER ADJUSTMENT IS COMPLETE.
I Have opener serviced.
I Check door for obstructions, proper manual
operation, proper balance, or broken springs.
Clear obstructions or have door serviced
if needed.
I Check door for obstructions, proper manual
operation, proper balance, or broken springs.
Clear obstructions or have door serviced
if needed.
I Have opener serviced.