Genie 2562 Maintenance Manual
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Genie 2562 Maintenance Manual

Belt/chain/screw drive garage door opener
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ScrewDrive
Scan code for a video of this installation or
visit: www.GenieCompany.com
Within these pages you may see a QR
code for certain steps. Scan this code
to go directly to a video for that particular
installation and/or programming step.
Download a Code Reader app from your
app store.
PROGRAMMING,
OPERATION &
MAINTENANCE
MANUAL
Includes factory programmed INTELLICODE® Remote Control.
The included Safe-T-Beam® system MUST be installed to close the door.
Homelink® and Car2U® compatible.
For use ONLY with residential Sectional or One-Piece overhead garage doors.
STOP
To reduce the risk of injury to persons or damage to property - use this opener only with a sectional or one-piece
residential door.
Pour réduire le risque de blessures ou de dommages matériels, utilisez cet ouvre-porte uniquement pour une porte
à section ou monopièce.
INSTALLER: LEAVE THIS MANUAL WITH HOMEOWNER
HOMEOWNER: SAVE THIS MANUAL FOR FUTURE REFERENCE
Serial Number Decal
Belt/Chain Drive
BELT/CHAIN/SCREW DRIVE
GARAGE DOOR OPENER MODELS
2562, 2568, 3022, 3024, 3042, 3062 ,
3064, 4024, 4042, 4062, 4064, SC1200,
CB1000, CB1200
Need help or have questions?
For answers and assistance,
visit www.GenieCompany.com
or call Customer Service at: 1-800-35-GENIE
WARNING
!
AVERTISSEMENT
!
Alternate language manuals available at:
Idioma alternativo manuales disponibles en:
Autre langue manuels disponibles à:
www.GenieCompany.com
DO NOT use other brands or types.
39495503493

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Summary of Contents for Genie 2562

  • Page 1 Scan this code GARAGE DOOR OPENER MODELS to go directly to a video for that particular 2562, 2568, 3022, 3024, 3042, 3062 , installation and/or programming step. Download a Code Reader app from your 3064, 4024, 4042, 4062, 4064, SC1200, app store.

  • Page 2: Table Of Contents

    FCC Part 15.21 Statement: INDEX Changes or modi cations not expressly approved by the party responsible for Safety Information compliance could void the user’s authority to Safety Noti cations ..........4 operate the equipment. Important Safety Instructions ......5 FCC / IC Statement: Features This device complies with FCC Part 15 and Industry Canada licence-exempt RSS...
  • Page 3 ©2017. Genie, the Genie logo, Intellicode, Safe-T-Reverse, SmartSet, Sure-Lock, Door Detect, IntelliG, PowerLift, ChainMax, Excelerator II, and Safe-T-Beam, are registered trademarks of The Genie Company. TriloG and GPower are trademarks of GMI Holdings, Inc d/b/a The Genie Company. All other trademarks are property of their rightful owners. Consistent with our policy of continuing product improvements, we reserve the right to change product speci cations without prior notice or obligations.

  • Page 4: Safety Noti Cations

    SAFETY NOTIFICATIONS & INSTRUCTIONS OVERVIEW OF POTENTIAL HAZARDS READ THIS SAFETY INFORMATION Garage doors are large, heavy objects that move with the help of springs under high tension and electric motors. Since moving objects, springs under tension, and electric motors can cause injuries, your safety and the safety of others depend on you reading the information in this manual. If you have questions or do not understand the information presented, call your nearest trained door system technician or visit our website at www.geniecompany.com.

  • Page 5: Important Safety Instructions

    MORTELLES LIRE ET SUIVRE ATTENTIVEMENT TOUTES LES INSTRUCTIONS D’INSTALLATION ET DE FONCTIONNEMENT AINSI QUE TOUTES LES CONSIGNES DE SÉCURITÉ. Si vous avez des questions ou si vous ne comprenez pas une instruction, veuillez contacter directement The Genie Company. • NE PAS installer l’opérateur sur une porte mal équilibrée. Celle-ci pourrait entraîner de graves blessures. Les réparations et les réglages des câbles, ensembles de ressort ou tout autre article de quincaillerie doivent être e ectués par un pro-...

  • Page 6: Features

    SAFETY & STANDARD FEATURES Safe-T-Beam® (STB) Non-Contact Safe-T-Beam® (STB) FUNCTION Reversing System 1. The Safe-T-Beam® has no e ect on the door during an opening cycle. Puts an invisible beam across the door opening. The 2. If the Safe-T-Beam® detects an obstruction when trying to close the door stops and reverses to the full open position if door, it will not allow the door to close.

  • Page 7: Introduction

    INTRODUCTION Now that the Genie® garage door opener is installed, follow the steps in this manual to program the opener so that the door opens and closes properly and all remote devices Motion operate correctly.

  • Page 8: Closing Garage Door (Down Limit)

    • La tendeur DOIT être engagée dans le chariot AVANT de régler les limites. Voir le poster d’installation (si fourni) ou appelez le service clientèle au 1-800-35-GENIE ou visitez le PRGM site www.GenieCompany.com. • NE PAS xer de limites en mode batterie de secours.

  • Page 9: Opening Garage Door (Up Limit)

    PROGRAMMING UP TRAVEL LIMIT Programming UP Limit: 1-2. Enter Programming Mode 1. Press and hold the UP arrow button. • Long LED will light BLUE. 2. Release UP arrow button. • Round LED will ash BLUE. PRGM 3. Press and hold the UP arrow button until door is fully open.

  • Page 10: Force Control

    PROGRAMMING FORCE AND CONTACT REVERSE Force Control Contact Reverse Test The force controls are automatically set when the NOTE: The limit and Force settings MUST BE COMPLETED wall control is used for the rst time with garage before performing the Contact Reverse Test. door opener.

  • Page 11: Remote Control Programming

    PROGRAMMING ADDITIONAL REMOTE CONTROLS 1. Activate Remote(s) THE REMOTE CONTROLS INCLUDED WITH THIS OPENER HAVE BEEN PROGRAMMED AT THE FACTORY FOR YOUR CONVENIENCE. NOTE: The following instructions are for remote control transmitters purchased separately in addition to those provided with this opener, but can also be used if any remote(s) may require re-programming.

  • Page 12: Important Safety Instructions

    IMPORTANT SAFETY INSTRUCTIONS WARNING To reduce the risk of severe injury or death, read and follow all instructions. NEVER let children operate or play with the door controls. Keep remote away from children. ALWAYS keep the moving door in sight and away from people and objects until door is completely closed. NO ONE SHOULD CROSS THE PATH OF THE MOVING DOOR.

  • Page 13: Regular Maintenance

    MAINTENANCE & ADJUSTMENTS For help, call customer service at 1-800-35-GENIE or visit www.GenieCompany.com WARNING AVERTISSEMENT L’utilisation d’une autre commande murale pourrait produire des résultats inattendus de la Use of any other wall control can cause unexpected operation of the door and loss of lighting feature.

  • Page 14: Light Bulb Replacement

    Replace old light bulb(s) with new. • Use 100 Watt MAX* incandescent bulbs or the CFL or LED equivalent. *NOTE: 2562 and 2568 models use 60 Watt Max bulbs. • Close powerhead light cover(s). Reconnect power to door opener and close lens cover.

  • Page 15: Resetting Travel Limits

    MAINTENANCE & ADJUSTMENTS G. Adjustment Guides WARNING AVERTISSEMENT TO AVOID INJURY OR DAMAGE Pour éviter les blessures ou des dommages • NE JAMAIS régler la force pour compenser des dommages, • NEVER adjust the force settings to adjust for damage, y compris une porte mal équilibrée, un rail de porte coinçant including an unbalanced door, binding door track or ou des ressorts cassés.

  • Page 16: Locating Safe-T-Beam® Pairs

    MAINTENANCE & ADJUSTMENTS Multiple Garage Doors LOCATING SAFE-T-BEAM® PAIRS • NEVER position Safe-T-Beam® modules where signals will cross. Transmitter (RED LED) and Receiver (GREEN LED) • Place the Transmitter (Red LED) Safe-T-Beams on adjacent doors facing in opposite directions. NOTE: Direct sunlight creates interference with Safe-T-Beam ®...

  • Page 17: Troubleshooting

    TROUBLESHOOTING Need help or have questions? DO NOT RETURN to the store. Visit www.genicompany.com or call Customer Service at 1-800-35-GENIE. PROBLEM: WHAT TO DO: • Turn Sure-Lock™ OFF See page 6. Opener does NOT • Check power source. operate when wall –...

  • Page 18: Troubleshooting

    TROUBLESHOOTING POWERHEAD LEDS Powerhead LED Solution Possible Problem Round LED Long LED Normal operation. None required. Check power supply. No response from unit. Contact a trained door system professional. ON/RED/ ON/RED/ Limits NOT set properly. Re-program limits, see pages 8-9. STEADY STEADY Program error.

  • Page 19: Optional Programming & Accessories

    OPTIONAL PROGRAMMING & ACCESSORIES CLEARING MEMORY OF REMOTES 2. Press and Hold + (UP) & - (DOWN) Buttons NOTE: Clearing memory of remotes from the powerhead will clear ALL programmed remotes, wireless keypads and PRGM vehicle transmitters. The opener will no longer recognize any signal from any remote device, including a missing remote device.

  • Page 20: Programming Vehicle Remotes

    LEDs will light solid red. that same button again for two seconds and release. The long LED B. Press and hold the button (2 or 3) to change it to Genie—the will ash blue and then turn o . corresponding LED will ash. While continuing to hold that button, press and release button 1.

  • Page 21: Programming Wireless Keypad

    The keypad is now programmed with a PIN number and set up for multi opener operation. Keypad is now ready to LED Flashing program to multiple Genie® Intellicode® garage door openers. Up/Down Key • If LED did not blink twice and shut o , please see RESETTING (enter) THE KEYPAD (FACTORY DEFAULT) section.
  • Page 22 WIRELESS KEYPAD PROGRAMMING STEP 3) OPERATING THE KEYPAD WITH THE OPENER(S) REPLACING BATTERIES Single Door Operation: If the keypad back-lighting fails to operate, Batteries may 1. Ensure number pad back lighting is o . require replacement. 2. Enter PIN number. •...

  • Page 23: One-Piece Door Supplement

    One-Piece Door Installation Installation Poster Supplement This model opener can be installed on a One- Piece (California) style door up to 8 feet tall. Follow the recommended installation from the installation poster and supplement the installation of the HEADER BRACKET, DOOR BRACKET, and POWERHEAD with these instructions.

  • Page 24: Parts

    Belt & Chain Drive Parts Item Part Number Description QTY. 38727A.S Motor Assembly (Dual Encoder) 36947A.S Screw, Motor, M6 X 1-1/2 38874R3.S Circuit Board Assembly (Single or Dual Encoder Mdls 3022/3042/3024/3024H) 38874R4.S Circuit Board Assembly Single or Dual Encoder Mdls 4022/4042/4024/4024H) 38877R.S Non-Con gured Circuit Board...
  • Page 25 Belt & Chain Drive Parts Item Part Number Description QTY. Item Part Number Description QTY. 36728A.S Head To Rail Bracket (Need 2 for Chain, 37561V.S Belt & Bullet Assembly, 14 ft (388") 1 for Belt) 39380T.S Belt & Bullet Assembly, 14 ft (399") 36987A.S Head To Rail Bracket Belt Guard (for Belt 37559R.S...
  • Page 26 Screw Drive Parts DC ScrewDrive Powerhead Item Part Number Description QTY. 38240A.S Power Cord Assembly 38240B.S Power Cord Assembly (3064H/4064H) 36639A.S Motor Cover Assembly, Un-labeled 39155R.S Optical Dual Encoder 38631A.S Motor Assembly w/Opto-Luctor, 086575.0808.S Screw, Motor, #10-32 X 1/2 38874R1.S Circuit Board Assembly (3062/3064/3064H) 38874R2.S Circuit Board Assembly (4062/4064/4064H)

  • Page 27: Part

    Screw Drive Parts Item Part Number Description QTY. Item Part Number Description QTY. 38123A.S Mounting Flange, Rail 21123F.S Emergency Release Cord, 7-8-10 ft Models 36645R.S Coupler 21123G.S Emergency Release Cord, 12-14f t Models 37844R.S Bearing Block Assembly 37107C.S Carriage Release Handle 37845R.S Carriage Assembly, Screw Drive 38178R.S...

  • Page 28: Dasma Information

    DASMA INFORMATION IMPORTANT Garage Door Openers Are Not Toys INFORMATION Automatic Garage Door Opener Garage Door Safety and Maintenance Guide Do not stand or walk under a moving door! Do not let children or adults play “beat the door. ” It is dangerous and can result in serious injury or death.
  • Page 29 Teach children to keep their hands and ngers clear of section joints, hinges, track, springs and other door parts. Contact with a moving door or its hardware could cause serious injury. The pushbutton wall control should These injuries can also happen be out of the reach of children (at with garage doors that don’t have least 5 feet from the oor) and away...
  • Page 30 Make sure the additional safety devices, such as photo eyes or edge sensors, are properly installed and adjusted (see owner’s manual). Testing and Maintaining The Garage Door Perform routine maintenance steps once a month. Review your owner’s manual for the garage door. If you don’t have a manual, look for the model number on the back of the door, or check the lock handle, hinges or other hardware for the manufacturer’s name...
  • Page 31 Lubrication Regularly lubricate the moving parts of the door. However, do not lubricate plastic parts such as plastic rollers and plastic idler bearing. Consult the door owner’s manual for the manufacturer’s recommendation. Balance Position 3 to 4 Feet Door Balance Periodically test the balance of your door.

  • Page 32: Warranty

    Limited Warranty GMI Holdings, Inc. d/b/a The Genie Company (“Seller”) warrants to the original purchaser of the Models 2562, 2568, 3022, 3024, 3042, 3062, 3064, 4024, 4042, 4062, 4064, SC1200, CB1000, or CB1200 garage door opener (“Product”), subject to all of the terms and conditions hereof, that the Product...

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