Samsung SRD-480D User Manual page 91

Symptom
No response is made even if I press the [PTZ] button on
the Live screen.
I've found that the DVR does not recognize as many
disks as installed when I have connected multiple
external HDDs to the DVR.
A message of "Need to reset date/time." Is displayed
on the screen.
The "NONE" icon and an error message are displayed.
I have installed an additional HDD on the DVR but it
does not recognize the HDD.
I have connected an external storage device (USB
memory, eSATA HDD) to the DVR but the DVR seems
not to recognize it.
I found it difficult to configure the network settings if
using the default search, copy and router settings.
I forgot the password.
Copy data is just not played by the PC or DVR.
My player does not switch to Live mode while in
playback.
Countermeasures
• Menu
Network Remote Device Check if the current protocols and
other settings in the PTZ device are properly configured according to the
PTZ camera.
• It takes time for the DVR to recognize multiple external HDDs.
Try again in a moment and if the problem (of failure to recognize as many
HDDs as connected) persists, it may occur due to a mechanical error of the
HDD installed. Try again with a different HDD.
• This message is displayed if there occurs a problem with the time setting of
the internal clock or an error in the clock itself.
Contact the retailer or the service center for more information.
• Check the HDD for connection.
If the problem persists in a normal condition, contact the nearest service
center to have the HDD checked by the service personnel.
• See the compatibilty list to check if the additional HDD is supported by the
DVR. For the compatibility list, contact the retailer where you purchased the
DVR.
• See the compatibility list of external storage devices to check if the
connected device is supported by the DVR. For the compatibility list, contact
the retailer where you purchased the DVR.
• For more information, refer to the user manual.
• If you use the router for network connection, refer to the "Connecting to
the Internet using the router" section in this manual.
• Contact the DVR administrator for help.
• During copying, do not eject the media or turn the DVR off.
• Copied files using VFS4(For CD/DVD media only) and exe can be played only
by the dedicated MiniPlayer.
• A file copied in the format of .avi can be played only on a PC that has
installed the integrated codec.
• To return to the Live screen directly, press [] or [ESC] button on the DVR
front panel or the remote control.
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