Upgrade Firmware Under Safe Mode; How To Make Direct Ip Call; Trouble Shooting; The Phone Can't Register Successfully - ATCOM at810 User Manual

AT810 Series User Manual
2. Use navigation key "+" or "-" to find "SYSTEM", then press "Menu/Enter" ;
3. Use navigation key "+" or "-" to find "SET DEFAULT", then press "Menu/Enter";
4. Press "Menu/Enter" to make factory reset after the LCD shows the message
"ARE YOU SURE".
B. Factory reset through web, please refer to

6.1.2 Upgrade firmware under safe mode

If the phone could not start up normally, upgrade firmware under safe mode. Steps are:
1. Build a TFTP server and set its IP address as 192.168.1.200;
2. Copy the firmware to the root directory of the TFTP server and modify the file
name as AT810.FW;
3. Make sure the TFTP server and the phone are contacting with the same switch
and reachable to eachother;
4. Long hold "#" key and start up the phone until the LCD display "Upgrading...";
5. The phone will download the firmware from the TFTP server;
6. After the download is done, the phone will upgrade automatically;
7. After the update is finished, the phone will start up with the configuration of
factory reset.

6.1.3 How to make direct IP call

IP dial-up is almost the same as number dial-up, it just uses "*" to replace "." which is
the characteristic part of the IP address when dialing. If you want to call 192.168.1.100,
just press 192*168*1*100, and press # key to dial it out.

6.2 Trouble Shooting

6.2.1 The phone can't register successfully

 Check the IP address, and if the mode of WAN port is DHCP, please make sure the
DHCP server is in service.
 Check the gateway.
 Check the DNS.
 Make sure the information of the account is consistent with which offered by the
service supplier.
 Make sure the SIP server is on.
 Check the port of the SIP server whose default value is 5060.
ATCOM TECHNOLOGY CO., LIMITED
Reset & Reboot.
www.atcom.cn
40