ATCOM AT840 Series Serie User Manual
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ATCOM AT840 Series Serie User Manual

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AT8
AT84 4 4 4 0 0 0 0 series
AT8
series
series
AT8
series User
Version: 1.0
2012-11-01
VoIPon www.voipon.co.uk sales@voipon.co.uk Tel: +44 (0)1245 808195 Fax: +44 (0)1245 808299
User
User
Manual
Manual
User Manual
Manual

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  • Page 1 AT84 4 4 4 0 0 0 0 series series series User User Manual Manual series User User Manual Manual Version: 1.0 2012-11-01 VoIPon www.voipon.co.uk sales@voipon.co.uk Tel: +44 (0)1245 808195 Fax: +44 (0)1245 808299...

  • Page 2: Table Of Contents

    1) System status........................... 23 2) Network............................24 1.1. Basic............................24 1.2. Advance..........................25 3) SIP Setting..........................27 4) Account............................29 Account1/Account2/Account3/Account4..............29 5) Phone Setting..........................31 ATCOM TECHNOLOGY CO., LIMITED www.atcom.cn VoIPon www.voipon.co.uk sales@voipon.co.uk Tel: +44 (0)1245 808195 Fax: +44 (0)1245 808299...
  • Page 3 5.7. Programmable key...................... 38 5.7. Ext Key..........................39 6) Update............................40 6.1. Manual Update......................40 6.2. Auto Provision........................41 6.3. Reset & Reboot......................41 7) Phone Book........................42 8) Call Log..........................42 ATCOM TECHNOLOGY CO., LIMITED www.atcom.cn VoIPon www.voipon.co.uk sales@voipon.co.uk Tel: +44 (0)1245 808195 Fax: +44 (0)1245 808299...

  • Page 4: Contact Atcom

    The Introduction ATCOM ATCOM is the leading VoIP hardware manufacturer in global market. We have been keeping innovating with customer’s needs oriented , working with partners to establish a total solution for SMB VoIP with IP phone , IP PBX and Asterisk cards With over 10 years’...

  • Page 5: At840 Series Overview

    Series Overview Overview 1. AT840 AT840 Series Series Overview Overview AT840 is almost the same with AT840P without PoE AT840/AT840P AT840/AT840P with extension module ATCOM TECHNOLOGY CO., LIMITED www.atcom.cn VoIPon www.voipon.co.uk sales@voipon.co.uk Tel: +44 (0)1245 808195 Fax: +44 (0)1245 808299...

  • Page 6: Interfaces

    Phone book with 200 records, 200 answered calls, 200 missed calls, 200 dialed calls � Support HTTP, FTP, TFTP updating the configuration and firmware � Syslog � Auto answer ATCOM TECHNOLOGY CO., LIMITED www.atcom.cn VoIPon www.voipon.co.uk sales@voipon.co.uk Tel: +44 (0)1245 808195 Fax: +44 (0)1245 808299...

  • Page 7: Network

    RFC3842, RFC3515, RFC2976, RFC3428, RFC2327, RFC2782, RFC1889 � TCP/IP: Transfer Control Protocol/Internet Protocol � RTP: Real-time Transport Protocol � RTCP:RTP Control Protocol � VAD/CNG ATCOM TECHNOLOGY CO., LIMITED www.atcom.cn VoIPon www.voipon.co.uk sales@voipon.co.uk Tel: +44 (0)1245 808195 Fax: +44 (0)1245 808299...

  • Page 8: Compliant Standard

    Set up up page page page page for for VoIP VoIP VoIP VoIP user user user user only: only: only: only: ATCOM TECHNOLOGY CO., LIMITED www.atcom.cn VoIPon www.voipon.co.uk sales@voipon.co.uk Tel: +44 (0)1245 808195 Fax: +44 (0)1245 808299...
  • Page 9 “PUSH” into the slot, please refer the picture as below: B、Press the other plate into the slot in accordance with the direction of the arrow ATCOM TECHNOLOGY CO., LIMITED www.atcom.cn VoIPon www.voipon.co.uk sales@voipon.co.uk Tel: +44 (0)1245 808195 Fax: +44 (0)1245 808299...
  • Page 10 “PUSH” into the slot, please refer the picture as below: B、Push the other plate into the slot in accordance with the direction of the arrow ATCOM TECHNOLOGY CO., LIMITED www.atcom.cn VoIPon www.voipon.co.uk sales@voipon.co.uk Tel: +44 (0)1245 808195 Fax: +44 (0)1245 808299...
  • Page 11 Press the plate with word “PUSH” and pull the feet with the direction of arrow. When the plate is pull out of the slot (there will be a sound of “pa”) you can take off the feet ATCOM TECHNOLOGY CO., LIMITED www.atcom.cn VoIPon www.voipon.co.uk sales@voipon.co.uk Tel: +44 (0)1245 808195 Fax: +44 (0)1245 808299...
  • Page 12 Shows extension number and status. There are three colors for LED: red, green and orange. � If the line is registered, the LED shows green ATCOM TECHNOLOGY CO., LIMITED www.atcom.cn VoIPon www.voipon.co.uk sales@voipon.co.uk Tel: +44 (0)1245 808195 Fax: +44 (0)1245 808299...

  • Page 13: Blf Indicator Status

    � When boot up,all the light blink for once. � When there is a coming call,the corresponding line key and status light will blink. ATCOM TECHNOLOGY CO., LIMITED www.atcom.cn VoIPon www.voipon.co.uk sales@voipon.co.uk Tel: +44 (0)1245 808195 Fax: +44 (0)1245 808299...

  • Page 14: Answer The Calls

    If the called answers the call, the phone call is established, and the LCD will show the calling time and the called’s number. ATCOM TECHNOLOGY CO., LIMITED www.atcom.cn VoIPon www.voipon.co.uk sales@voipon.co.uk Tel: +44 (0)1245 808195 Fax: +44 (0)1245 808299...

  • Page 15: Speed Dial

    Transfer Transfer Transfer � Attended call transfer An attended call transfer allows a user to optionally transfer a call to a third party, after ATCOM TECHNOLOGY CO., LIMITED www.atcom.cn VoIPon www.voipon.co.uk sales@voipon.co.uk Tel: +44 (0)1245 808195 Fax: +44 (0)1245 808299...

  • Page 16: Call Transfer

    MUTE key has no effect. When switching from the speaker phone to the handset, the phone is automatically un-muted.meanwhile Sip server must support RFC3515. ATCOM TECHNOLOGY CO., LIMITED www.atcom.cn VoIPon www.voipon.co.uk sales@voipon.co.uk Tel: +44 (0)1245 808195 Fax: +44 (0)1245 808299...

  • Page 17: Call Hold

    5) Press “Edit“soft button to edit this item. 6) Press right navigation key then press "Save" soft button to save this number. Method 2: 1) Press the "MENU" button. ATCOM TECHNOLOGY CO., LIMITED www.atcom.cn VoIPon www.voipon.co.uk sales@voipon.co.uk Tel: +44 (0)1245 808195 Fax: +44 (0)1245 808299...

  • Page 18: Sms Function

    There are 2 models to set the authority of web accessing and command line: User model and Admin model. All the parameters can be visible and changed in Admin mode ATCOM TECHNOLOGY CO., LIMITED www.atcom.cn VoIPon www.voipon.co.uk sales@voipon.co.uk Tel: +44 (0)1245 808195 Fax: +44 (0)1245 808299...

  • Page 19: Dial Plan

    Any one of a set of terminating events triggers the AT840 to both accept the user-dialed sequence, and transmit it to initiate a call, or else reject it as invalid. The ATCOM TECHNOLOGY CO., LIMITED www.atcom.cn VoIPon www.voipon.co.uk sales@voipon.co.uk Tel: +44 (0)1245 808195 Fax: +44 (0)1245 808299...
  • Page 20 ‘>’. So, for example, “<8:1650>xxxxxxx” would match “85551212” and transmit “16505551212”. Intersequence Tones: An “outside line” dial tone can be generated within a sequence by appending a ‘,’ ATCOM TECHNOLOGY CO., LIMITED www.atcom.cn VoIPon www.voipon.co.uk sales@voipon.co.uk Tel: +44 (0)1245 808195 Fax: +44 (0)1245 808299...
  • Page 21 (1 xxx xxxxxxx) The following also allows 7-digit US-style dialing, and automatically inserts a 1 + 212 ATCOM TECHNOLOGY CO., LIMITED www.atcom.cn VoIPon www.voipon.co.uk sales@voipon.co.uk Tel: +44 (0)1245 808195 Fax: +44 (0)1245 808299...

  • Page 22: Web Settings

    4. Web Web settings settings settings settings Enter AT840 IP addresses in the web browser to go to the log on page, then you will ATCOM TECHNOLOGY CO., LIMITED www.atcom.cn VoIPon www.voipon.co.uk sales@voipon.co.uk Tel: +44 (0)1245 808195 Fax: +44 (0)1245 808299...

  • Page 23: System Status

    This page shows the IP phone's system status. Product Information Product Product Product Information Information Information shows the product name, protocol, software and hardware version, Mac address and serial number. ATCOM TECHNOLOGY CO., LIMITED www.atcom.cn VoIPon www.voipon.co.uk sales@voipon.co.uk Tel: +44 (0)1245 808195 Fax: +44 (0)1245 808299...

  • Page 24: Basic

    1.2. 1.2. 1.2. 1.2. Advance Advance Advance Advance � � � � Web Server Server Server Server ATCOM TECHNOLOGY CO., LIMITED www.atcom.cn VoIPon www.voipon.co.uk sales@voipon.co.uk Tel: +44 (0)1245 808195 Fax: +44 (0)1245 808299...
  • Page 25 After apply, the phone will reboot. The VPN ip will show on the System Status page. � � � � VLAN VLAN VLAN VLAN � Use Vlan Tagging: vlan tag or untag ATCOM TECHNOLOGY CO., LIMITED www.atcom.cn VoIPon www.voipon.co.uk sales@voipon.co.uk Tel: +44 (0)1245 808195 Fax: +44 (0)1245 808299...
  • Page 26 Log level: None，Alert，Critical，Error，Warning，Notice，Info，Debug. The debug level is the most detailed. � Syslog Server: Syslog Server address. � Port: Syslog port, which usually is 514. ATCOM TECHNOLOGY CO., LIMITED www.atcom.cn VoIPon www.voipon.co.uk sales@voipon.co.uk Tel: +44 (0)1245 808195 Fax: +44 (0)1245 808299...

  • Page 27: Sip Setting

    RTP Packet Size(ms): Packet size in milliseconds, which can be 10, 20, 30, 40, 60. � � � � Payload Types SDP Payload Payload Payload Types Types Types ATCOM TECHNOLOGY CO., LIMITED www.atcom.cn VoIPon www.voipon.co.uk sales@voipon.co.uk Tel: +44 (0)1245 808195 Fax: +44 (0)1245 808299...
  • Page 28 � iLBC Codec Name---iLBC codec name used in SDP, defaults to iLBC � Lin16-16 Codec Name---Lin16-16 codec name used in SDP, defaults to L16 ATCOM TECHNOLOGY CO., LIMITED www.atcom.cn VoIPon www.voipon.co.uk sales@voipon.co.uk Tel: +44 (0)1245 808195 Fax: +44 (0)1245 808299...

  • Page 29: Account

    Outbound Proxy Server：Normally the Proxy server is the same as SIP server. If they are different then fill in the correct information that provided by ISP. � Outbound Proxy Port: Set your proxy server port. ATCOM TECHNOLOGY CO., LIMITED www.atcom.cn VoIPon www.voipon.co.uk sales@voipon.co.uk Tel: +44 (0)1245 808195 Fax: +44 (0)1245 808299...
  • Page 30 UDP Keep Alive Intvl: Set expire time of the keep alive UDP. � � Default Ring: which ring to select for this account. � SRTP: Secure Real Time Control Protocol. ATCOM TECHNOLOGY CO., LIMITED www.atcom.cn VoIPon www.voipon.co.uk sales@voipon.co.uk Tel: +44 (0)1245 808195 Fax: +44 (0)1245 808299...

  • Page 31: Phone Setting

    Input Gain Gain Input Input Gain Gain � Handset Gain: Specify handset gain, the bigger the gain is the louder the other end heard. ATCOM TECHNOLOGY CO., LIMITED www.atcom.cn VoIPon www.voipon.co.uk sales@voipon.co.uk Tel: +44 (0)1245 808195 Fax: +44 (0)1245 808299...
  • Page 32 Daylight Saving Time: whether to enable Daylight saving time. � Daylight Saving Time Rule: This parameter is a rule with three fields, each field is ATCOM TECHNOLOGY CO., LIMITED www.atcom.cn VoIPon www.voipon.co.uk sales@voipon.co.uk Tel: +44 (0)1245 808195 Fax: +44 (0)1245 808299...

  • Page 33: Line

    5.2. Line Line Line Line Set name for each line showed on LCD, if keep it as blank, it will use phone SIP account ATCOM TECHNOLOGY CO., LIMITED www.atcom.cn VoIPon www.voipon.co.uk sales@voipon.co.uk Tel: +44 (0)1245 808195 Fax: +44 (0)1245 808299...

  • Page 34: Features

    No Answer: The incoming call will forward to this target when there is no answer. � � After Ring Time(Seconds): After this time, the phone will be forward to no answer target. ATCOM TECHNOLOGY CO., LIMITED www.atcom.cn VoIPon www.voipon.co.uk sales@voipon.co.uk Tel: +44 (0)1245 808195 Fax: +44 (0)1245 808299...
  • Page 35 Others Others Define the Send key as # or *, press # or * after dial number, then number will be sent out immediately. ATCOM TECHNOLOGY CO., LIMITED www.atcom.cn VoIPon www.voipon.co.uk sales@voipon.co.uk Tel: +44 (0)1245 808195 Fax: +44 (0)1245 808299...

  • Page 36: Voice

    Ring Ring Administer can upload 2 user define ring for AT840. The ring file sould be wav(8k, 8bit, u-law) and no larger than 200k. ATCOM TECHNOLOGY CO., LIMITED www.atcom.cn VoIPon www.voipon.co.uk sales@voipon.co.uk Tel: +44 (0)1245 808195 Fax: +44 (0)1245 808299...

  • Page 37: Tone

    Ring Back Tone：Played for an outbound call when the far end is ringing. � MWI Dial Tone：This tone is played instead of <Dial Tone> when there are unheard messages in the subscriber’s mail box. ATCOM TECHNOLOGY CO., LIMITED www.atcom.cn VoIPon www.voipon.co.uk sales@voipon.co.uk Tel: +44 (0)1245 808195 Fax: +44 (0)1245 808299...

  • Page 38: Programmable Key

    Redial: redial the number. � Account: which account you want to used. � Number: which number to set for CFWD, speed dial, BLF etc. ATCOM TECHNOLOGY CO., LIMITED www.atcom.cn VoIPon www.voipon.co.uk sales@voipon.co.uk Tel: +44 (0)1245 808195 Fax: +44 (0)1245 808299...

  • Page 39: Ext Key

    � Account: which account you want to used. � Number: which number to set for CFWD, speed dial, BLF etc. ATCOM TECHNOLOGY CO., LIMITED www.atcom.cn VoIPon www.voipon.co.uk sales@voipon.co.uk Tel: +44 (0)1245 808195 Fax: +44 (0)1245 808299...

  • Page 40: Manual Update

    Manual Manual Update Update Update Update � Boot Loader: Download Boot file on ATCOM's webpage, then select the file from your PC to upgrade. � Firmware: Download firmware on ATCOM's webpage, then select firmware from your PC to upgrade. �...

  • Page 41: Auto Provision

    Reset will set AT840 to factory default, please backup the config.xml, phonebook.xml and attendant_keypad.xml before reset. � Reboot Reboot will terminate all active calls, and cost a little time. ATCOM TECHNOLOGY CO., LIMITED www.atcom.cn VoIPon www.voipon.co.uk sales@voipon.co.uk Tel: +44 (0)1245 808195 Fax: +44 (0)1245 808299...

  • Page 42: Phone Book

    Redial: Record of dial list, maximum 200 items. � Received: Record of received list, maximum 200 items. � Missed: Record of Missed list, maximum 200 items. ATCOM TECHNOLOGY CO., LIMITED www.atcom.cn VoIPon www.voipon.co.uk sales@voipon.co.uk Tel: +44 (0)1245 808195 Fax: +44 (0)1245 808299...

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