Error And Status Messages - Avaya VPNremote 4600 Series Administrator's Manual

Error and Status Messages

The 4600 Series IP Telephones issue messages in English only. The IP telephones also display
messages from the switch, which can issue messages in the local language outside the United
States.
Note:
The following error messages are for the VPNremote Phone only. For additional
Note:
information on the 4600 Series IP Telephone error messages, see the 4600
Series IP Telephone, Release 2.2.1, Installation Guide.
Most of the messages in following tables display only for about 30 seconds, and then the
telephone resets.
Table 2 describes the list of all error messages that pertain to the VPN tunnel setup failures that
the VPNremote Phone might display.
Table 2: VPN Tunnel Setup Failures
Error Message
TCP Connection timed out.
SSL Handshake failed
Invalid server certificate
Unknown certificate issuer
Server Auth mechanism failing
IKE Phase 1 no response
IKE Phase 2 no response.
Failed to reach known host
Possible Cause
Security gateway not accessible or
unresponsive to TCP connection.
SSL 1443 connection failed.
Security gateway certificate issue.
Attempting to connect to a non-Avaya
VPN head-end device.
An externally configured authentication
source (Radius Server) and Security
Gateway cannot communicate.
Gateway busy.
Gateway busy.
VPNphone was unable to reach known
host such as the TFTP server or Call
Server address.
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