Avaya 4600 Series Installation Manual page 38

4600 Series IP Telephone Installation Guide
Table 4-2. Possible Error Messages During Installation of 4600 Series IP Telephones—
Continued
Error Message
DHCP: CONFLICT
* to program
Discovering...
Extension Error
Extension in Use
Failed to set phone IP
address
File too large
Cannot save file
Gateway Error
Error Messages
4-4
Cause/Resolution
CAUSE: At least one of the IP address offered by the DHCP
server conflicts with another address.
RESOLUTION: Review DHCP server administration to identify
duplicate IP address(es)
CAUSE: The 46xx telephone is attempting to find a DHCP server.
RESOLUTION: If this message appears for more than a few
seconds, verify with the LAN Administrator that a DHCP server is
appropriately administered on the network. If there is not
supposed to be a DHCP server, you must "break into" the
Discovering process and use static addressing as explained on
page 3-3. To break into the Discovering process, press the #
button, and when you see the "100Mbs" or "10Mbs" message,
quickly press the * (asterisk) button.
CAUSE: The PBX does not recognize the extension entered.
RESOLUTION: Confirm the extension is correct and is correctly
administered on the switch. Then try registration again, taking
particular care to enter the extension accurately.
CAUSE: The PBX detects an extension conflict with an existing
set.
RESOLUTION: Ensure the PBX is properly administered to
expect the appropriate telephone for the relevant extension.
CAUSE: The 4600 Series Telephone was originally installed on
one switch with Static Addressing, and has subsequently been
installed on another switch with an active DHCP server assigning
dynamic IP addresses.
RESOLUTION: Reset the telephone.
CAUSE: The telephone does not have sufficient room to store the
downloaded file.
RESOLUTION: Verify the proper filename is administered in the
TFTP script file, and that the proper application file is located in
the appropriate location on the TFTP server.
CAUSE: DEFINITY Release 8.4 does not have an H.323 station
extension for this telephone.
RESOLUTION: On the station administration screen, ensure the
DCP set being aliased for this IP telephone has an H.323 station
extension administered, in accordance with switch administration
instructions.