Switching From A Personalized Greeting To The Standard Greeting; Setting Up The Zero-Redirect Feature - Avaya one-X Quick Edition User Manual

5. Select the Rec softkey, speak your greeting clearly into the microphone, and then select
the Stop softkey or hang up.
6. Perform one of the following actions:
To listen to your recording, select the Play softkey.
●
If you are satisfied with the recording, select the Save softkey followed by the Ok
●
softkey.
If necessary, select the Rec softkey again to re-record your greeting.
●
7. Select the Exit softkey to display the previous menu, or press the Phone/Exit (
to clear the display area.

Switching from a Personalized Greeting to the Standard Greeting

When you record a personalized greeting, your personalized greeting is played instead of the
standard Voicemail greeting. Deleting your personalized greeting causes the Voicemail
Application to start using the standard greeting again.
To delete a personalized greeting
1. Access the User Options menu as described in
page 62.
2. Select Voicemail on the User Options menu, or press 3 on the dialpad.
3. Select Record Greeting on the Voicemail Options menu, or press 3 on the dialpad.
4. Select the Del softkey.
5. When you are prompted to delete the greeting, select the Yes softkey.
6. Select the Exit softkey to display the previous menu, or press the Phone/Exit (
to clear the display area.

Setting Up the Zero-Redirect Feature

The zero-redirect feature enables a caller to redirect an unanswered call to the number you
specify while the caller is listening to your personalized greeting.
Callers will not know that they can use the feature unless you mention the feature in your
personalized greeting (see
successfully, callers must dial 0 during your personalized greeting. After you specify a
redirection number, the zero redirect feature is enabled automatically.
Tip:
In your personalized greeting, be sure to tell the caller to dial 0 immediately,
Tip:
before the greeting ends.
Avaya one-X Quick Edition Release 1.0.0 Telephone User Guide
Recording a Personalized Greeting
Viewing and Modifying User Options
Displaying the User Options Menu
on page 70). To redirect a call
) button
on
) button
71
March 2006