Table of Contents
Legal............................................................................................................................................ 5
Preface ........................................................................................................................................ 9
About this guide ..................................................................................................................................... 9
Intended audience ........................................................................................................................ 9
Additional resources ................................................................................................................... 11
Chapter 1 .................................................................................................................................. 13
Voicemail Pro.............................................................................................................................. 13
Chapter 2 .................................................................................................................................. 15
Disk Partitions............................................................................................................................. 15
DVD Drive Support ..................................................................................................................... 15
Installing the software ................................................................................................................. 15
Chapter 3 .................................................................................................................................. 19
Chapter 3: Licensing................................................................................................................................ 19
Licensing Options ....................................................................................................................... 19
Installing a full license................................................................................................................. 19
Adding additional licenses .......................................................................................................... 19
Initial Login.................................................................................................................................. 20
Chapter 4 .................................................................................................................................. 23
System Settings.......................................................................................................................... 24
Security....................................................................................................................................... 26
Users .......................................................................................................................................... 26
Chapter 5 .................................................................................................................................. 31
Replaying recordings .................................................................................................................. 31
Configuring your browser............................................................................................................ 31
Searching for calls ...................................................................................................................... 34
Viewing results............................................................................................................................ 35
Playing a call............................................................................................................................... 36
Monitoring the system................................................................................................................. 37
Appendix A ............................................................................................................................... 38
Appendix A: Troubleshooting .................................................................................................................. 38
Setting the log level .................................................................................................................... 38
ContactStore Installation Manual
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