Chapter 3; Chapter 3: Licensing; Licensing Options; Installing A Full License - Avaya IP Office Installation Manual

Chapter 3

Chapter 3: Licensing

This Chapter describes the available licensing options for ContactStore for IP Office.

Licensing Options

The full functionality of the IP Office ContactStore is available through purchasing a License. The
License IP400 ContactStore for IPO RFA should be requested from your system maintainer.
However, IP Office ContactStore will operate with a free 45-day evaluation license. This time period
starts from the time at which you make your first recording with the system. During this period, the
product is fully functional.
During the timed trial period, the administration pages will warn you that you are running
on a timed license and that following the expiration date, ContactStore will DELETE subsequent
recordings. It is therefore important that you install a full license BEFORE the end of the trial period if you
do not wish to lose any recordings.
Even after the trial period, you will still be able to access recordings made during the trial - it is only
newly made recordings that will be deleted rather than processed by ContactStore.
Note: This does not apply to recordings made and kept within your VoiceMail Pro system - only to those
directed to the Voice Recording Library (VRL).
At any time during the trial period, or after it, you may purchase a license for the product to run on one or
more of your IP Office systems. As you install the supplied license on an IP Office, the ContactStore will
automatically detect this as you make the next recording and will process recordings from that system.
Until a recording is made you will continue to see a warning message on the ContactStore administration
screens. If you have multiple IP Office systems in a Small Community Network (SCN), you must
purchase and install a separate license for each.
Once one or more of your IP Office systems has had a full license installed and a recording
has been made, you will continue to receive daily warnings about the trial period - for any other IP Office
systems which are not licensed. Recordings made on these unlicensed systems will continue to be
processed up to 45 days from the date of the first recording (made by the system as a whole) but
thereafter recordings made on these systems will be deleted rather than processed. Daily warnings will
continue to be raised in this case.

Installing a full license

If you have purchased a full license for ContactStore for one or more of your IP Office systems, you
should now install this according to the instructions provided with your IP Office system.
ContactStore will continue to show the warning message until the first recording is received after you
have installed the license on your IP Office system.
Once the server is licensed, you need to configure it as described in the next chapter.

Adding additional licenses

You can add ContactStore licenses to additional IP Offices (if your VMPro supports multiple IP Offices)
at any time. These will be detected automatically by ContactStore as the first recording from each switch
is processed after the installation of the license. This will be applicable if you have Multiple IP Offices in
an Small Community Network (SCN) using Centralized Voicemail Pro. Until you do so, any recordings
received from unlicensed IP Office servers will result in a Warning Alarm being generated each day to
ensure that you are aware that the timed license will expire or has expired.
ContactStore Installation Manual Page 19
IP Office 40DHB0002USEV Issue 1a (10th December 2004)