Lexmark MX710 User Manual page 318

Troubleshooting
Action
Step 4
a
Redistribute the toner in the imaging unit.
1
Remove the toner cartridge, and then the imaging unit.
2
Firmly shake the imaging unit.
Warning—Potential Damage: Do not expose the imaging unit to
direct light for more than 10 minutes. Extended exposure to
light may cause print quality problems.
3
Reinstall the imaging unit, and then the cartridge.
b
Resend the print job.
Do vertical voids appear on prints?
Step 5
Replace the imaging unit, and then resend the print job.
Do vertical voids appear on prints?
Toner specks appear on prints
Action
Replace the imaging unit, and then resend the print job.
Do toner specks appear on prints?
Toner fog or background shading appears on prints
ABCDE
ABCDE
ABCDE
Action
Step 1
Reinstall the imaging unit.
a
Remove, and then install the imaging unit.
b
Resend the print job.
Does fog or shading appear on prints?
Yes No
Go to step 5. The problem is solved.
Contact customer The problem is solved.
support.
Yes No
Contact customer The problem is solved.
support.
Yes No
Go to step 2. The problem is solved.
318