Troubleshooting
Action
Step 2
a
Redistribute the toner in the imaging unit.
1
Remove the toner cartridge, and then the imaging unit.
2
Firmly shake the imaging unit.
Warning—Potential Damage: Do not expose the imaging unit to
direct light for more than 10 minutes. Extended exposure to
light may cause print quality problems.
3
Reinstall the imaging unit, and then the cartridge.
b
Resend the print job.
Is the printer still printing blank pages?
Step 3
Replace the imaging unit, and then resend the print job.
Is the printer still printing blank pages?
Clipped pages or images
Leading edge
ABCDE
ABCDE
ABCDE
Trailing edge
Action
Step 1
a
Move the width and length guides in the tray to the correct positions
for the paper loaded.
b
Resend the print job.
Is the page or image clipped?
Step 2
From the printer control panel, set the paper size and type in the Paper
menu to match the paper loaded in the tray.
Do the paper size and type match the paper loaded in the tray?
Yes
No
Go to step 3.
The problem is solved.
Contact
customer
The problem is solved.
support.
Yes
No
Go to step 2.
The problem is solved.
Go to step 3.
Do one or more of the
following:
303
•
Specify the paper
size from the tray
settings to match
the paper loaded in
the tray.
•
Change the paper
loaded in the tray
to match the paper
size specified in the
tray settings.