Lexmark MX710 User Manual page 306

Troubleshooting
Action
Step 1
a
From the Quality Menu on the printer control panel, decrease the
toner darkness.
Note: 8 is the factory default setting.
b
Resend the print job.
Did the gray background disappear from the prints?
Step 2
Reinstall the imaging unit and the toner cartridge.
a
Remove the toner cartridge.
b
Remove the imaging unit.
Warning—Potential Damage: Do not expose the imaging unit to
direct light for more than 10 minutes. Extended exposure to light
can cause print quality problems.
c
Install the imaging unit, and then the cartridge.
d
Resend the print job.
Did the gray background disappear from the prints?
Step 3
Replace the imaging unit, and then resend the print job.
Did the gray background disappear from the prints?
Incorrect margins on prints
A B C D
A B C D
A B C D
Action
Step 1
a
Move the width and length guides in the tray to the correct positions
for the paper size loaded.
b
Resend the print job.
Are the margins correct?
Yes No
The problem is solved. Go to step 2.
The problem is solved. Go to step 3.
The problem is solved. Contact
support.
Yes No
The problem is solved. Go to step 2.
306
customer