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MX710 Series
User's Guide
August 2016
www.lexmark.com
Machine type(s):
7463
Model(s):
032, 036, 037, 232, 236, 237

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Summary of Contents for Lexmark MX710 series

  • Page 1 MX710 Series User's Guide August 2016 www.lexmark.com Machine type(s): 7463 Model(s): 032, 036, 037, 232, 236, 237...
  • Page 2: Table Of Contents

    Contents Contents Safety information..................7 Conventions................................7 Learning about the printer................9 Finding information about the printer......................9 Selecting a location for the printer........................ 10 Printer configurations............................11 Understanding the basic functions of the scanner..................13 Using the ADF and scanner glass........................14 Understanding the printer control panel..........15 Using the printer control panel........................15 Understanding the colors of the Sleep button and indicator lights............15 Understanding the home screen........................
  • Page 3 Contents Loading paper and specialty media............59 Setting the paper size and type........................59 Configuring Universal paper settings......................59 Loading the 250‑ or 550‑sheet tray......................59 Loading the 2100‑sheet tray.......................... 66 Loading the multipurpose feeder........................72 Linking and unlinking trays..........................76 Paper and specialty media guide............. 79 Using specialty media............................
  • Page 4 Contents Understanding the e-mail options........................110 Faxing......................113 Setting up the printer to fax........................... 113 Sending a fax..............................127 Creating shortcuts............................129 Customizing fax settings..........................130 Canceling an outgoing fax..........................132 Holding and forwarding faxes........................132 Understanding the fax options........................133 Scanning.....................136 Using Scan to Network...........................136 Scanning to an FTP address.........................
  • Page 5 Contents Maintaining the printer................236 Cleaning printer parts............................ 236 Checking the status of parts and supplies....................239 Ordering parts and supplies........................240 Storing supplies...............................243 Replacing supplies............................243 Moving the printer............................249 Managing the printer................251 Finding advanced networking and administrator information.............251 Checking the virtual display..........................251 Setting up e‑mail alerts..........................
  • Page 6 Contents Contacting customer support........................334 Notices....................... 335 Product information............................335 Edition notice..............................335 Power consumption............................340 Index......................349...
  • Page 7: Safety Information

    Safety information Safety information Conventions Note: A note identifies information that could help you. Warning: A warning identifies something that could damage the product hardware or software. CAUTION: A caution indicates a potentially hazardous situation that could injure you. Different types of caution statements include: CAUTION—POTENTIAL INJURY: Indicates a risk of injury.
  • Page 8 You must use either a printer stand or printer base if you are using multiple input options. If you purchased a multifunction printer (MFP) that scans, copies, and faxes, then you may need additional furniture. For more information, see www.lexmark.com/multifunctionprinters. CAUTION—POTENTIAL INJURY: To reduce the risk of equipment instability, load each tray separately.
  • Page 9: Learning About The Printer

    Caring for and maintaining the printer • Troubleshooting and solving problems Information on setting up and configuring the accessibility Lexmark Accessibility Guide—This guide is available features of your printer at http://support.lexmark.com. Help using the printer software Windows or Mac Help—Open a printer software program or application, and then click Help.
  • Page 10: Selecting A Location For The Printer

    Learning about the printer What are you looking for? Find it here The latest supplemental information, updates, and customer Lexmark support Web site— support: http://support.lexmark.com • Documentation Note: Select your country or region, and then select your product to view the appropriate support site.
  • Page 11: Printer Configurations

    You must use either a printer stand or printer base if you are using multiple input options. If you purchased a multifunction printer (MFP) that scans, copies, and faxes, then you may need additional furniture. For more information, see www.lexmark.com/multifunctionprinters.
  • Page 12: Basic Model

    Learning about the printer Basic model Automatic document feeder (ADF) ADF tray ADF bin Standard bin Printer control panel 100‑sheet multipurpose feeder Standard 550‑sheet tray...
  • Page 13: Understanding The Basic Functions Of The Scanner

    Learning about the printer Fully configured model The following illustration shows the maximum number of optional trays that are supported by the printer. For more information on other configurations, visit www.lexmark.com/multifunctionprinters. Optional 550‑sheet tray Optional 250‑sheet trays Caster base Optional 2100‑sheet tray When using optional trays: •...
  • Page 14: Using The Adf And Scanner Glass

    Learning about the printer Using the ADF and scanner glass Automatic document feeder (ADF) Scanner glass Use the ADF for multiple‑page documents including Use the scanner glass for single‑page documents, book two-sided (duplex) pages. pages, small items (such as postcards or photos), transparencies, photo paper, or thin media (such as magazine clippings).
  • Page 15: Understanding The Printer Control Panel

    Understanding the printer control panel Understanding the printer control panel Using the printer control panel @ ! . A B C D E F G H I J K L M N O P Q R S T U V W X Y Z Use the Display...
  • Page 16: Understanding The Home Screen

    Understanding the printer control panel Indicator light Printer status Solid green The printer is on, but idle. Blinking red The printer requires user intervention. Sleep button light Printer status The printer is off, idle, or in Ready state. Solid amber The printer is in Sleep mode.
  • Page 17 Understanding the printer control panel Touch Menu icon Access the printer menus. Note: The menus are available only when the printer is in Ready state. Bookmarks Create, organize, and save a set of bookmarks (URL) into a tree view of folders and file links.
  • Page 18: Using The Touch-Screen Buttons

    Understanding the printer control panel Feature Description Show the current printer status such as Ready or Busy. Status message bar • Show printer conditions such as Toner Low or Cartridge Low. • • Show intervention messages so the printer can continue processing. Printer IP address The IP address of your network printer is located at the upper left corner of the home screen and appears as four sets of numbers separated by periods.
  • Page 19 Understanding the printer control panel Other touch-screen buttons Touch Accept Save a setting. Cancel • Cancel an action or a selection. • Exit a screen and return to the previous screen without saving changes. Reset Reset values on the screen.
  • Page 20: Setting Up And Using The Home Screen Applications

    • There may be additional solutions and applications available for purchase. For more information, go to www.lexmark.com or contact the place where you purchased the printer. Finding the IP address of the printer Note: Make sure your printer is connected to a network or to a print server.
  • Page 21: Customizing The Home Screen

    Setting up and using the home screen applications Open a Web browser, and then type the printer IP address in the address field. Press Enter. Note: If you are using a proxy server, then temporarily disable it to load the Web page correctly. Customizing the home screen Open a Web browser, and then type the printer IP address in the address field.
  • Page 22: Activating The Home Screen Applications

    Note: A later version of this User's Guide may contain a direct link to the Administrator’s Guide of this application. To check for updates of this User’s Guide, go to http://support.lexmark.com. Streamline work processes by letting you quickly find and print frequently used online forms directly from the printer home screen.
  • Page 23: Setting Up Card Copy

    Note: A later version of this User's Guide may contain a direct link to the Administrator's Guide of this application. To check for updates of this User's Guide, go to http://support.lexmark.com. Quickly and easily copy insurance, identification, and other wallet‑size cards.
  • Page 24: Setting Up Multi Send

    Note: A later version of this User's Guide may contain a direct link to the Administrator's Guide of this application. To check for updates of this User's Guide, go to http://support.lexmark.com. Scan a document, and then send the scanned document to multiple destinations.
  • Page 25: Setting Up Remote Operator Panel

    Setting up and using the home screen applications Scan a document and send it to a shared network folder. You can define up to 30 unique folder destinations. Notes: • The printer must have permission to write to the destinations. From the computer where the destination is specified, use sharing, security, and firewall settings to allow the printer at least a write access.
  • Page 26: Exporting And Importing A Configuration

    Setting up and using the home screen applications Exporting and importing a configuration You can export configuration settings into a text file, and then import the file to apply the settings to other printers. Open a Web browser, and then type the printer IP address in the address field. Note: View the IP address on the printer home screen.
  • Page 27: Additional Printer Setup

    • Firmware cards – Forms barcode – PRESCRIBE – IPDS – Printcryption • Lexmark Internal Solutions Ports (ISP) – Parallel 1284-B interface – MarkNet N8350 802.11 b/g/n wireless printer server – MarkNet N8130 10/100 fiber interface – RS-232-C serial interface Accessing the controller board Note: This task requires a flat‑head screwdriver.
  • Page 28 Additional printer setup CAUTION—SHOCK HAZARD: If you are accessing the controller board or installing optional hardware or memory devices sometime after setting up the printer, then turn the printer off, and unplug the power cord from the electrical outlet before continuing. If you have any other devices attached to the printer, then turn them off as well, and unplug any cables going into the printer.
  • Page 29 Warning—Potential Damage: Controller board electronic components are easily damaged by static electricity. Touch a metal surface on the printer before touching any controller board electronic components or connectors. Lexmark Internal Solutions Port or printer hard disk connector Option card connector Memory card connector...
  • Page 30 Additional printer setup Reattach the shield, and then align the screws with the holes. Tighten the screws on the shield.
  • Page 31: Installing A Memory Card

    Additional printer setup Close the access cover. Installing a memory card CAUTION—SHOCK HAZARD: If you are accessing the controller board or installing optional hardware or memory devices sometime after setting up the printer, then turn the printer off, and unplug the power cord from the electrical outlet before continuing.
  • Page 32: Installing An Optional Card

    Additional printer setup Align the notch (1) on the memory card with the ridge (2) on the connector. Push the memory card straight into the connector, and then push the card toward the controller board wall until it clicks into place. Reattach the controller board shield, and then the controller board access cover.
  • Page 33 Additional printer setup Warning—Potential Damage: Controller board electronic components are easily damaged by static electricity. Touch a metal surface on the printer before touching any controller board electronic components or connectors. Access the controller board. For more information, see “Accessing the controller board” on page Unpack the optional card.
  • Page 34: Installing An Internal Solutions Port

    “Adding available options in the print driver” on page Installing an Internal Solutions Port The controller board supports one optional Lexmark Internal Solutions Port (ISP). Note: This task requires a flat‑head screwdriver. CAUTION—SHOCK HAZARD: If you are accessing the controller board or installing optional hardware or memory devices sometime after setting up the printer, then turn the printer off, and unplug the power cord from the electrical outlet before continuing.
  • Page 35 Additional printer setup ISP solution Screw for attaching the plastic bracket to the ISP Screws for attaching the ISP mounting bracket to the controller board shield Plastic bracket Remove the metal cover from the ISP opening. Loosen the screw. Lift the metal cover, and then pull it out completely.
  • Page 36 Additional printer setup Align the posts of the plastic bracket to the holes on the controller board cage, and then press the plastic bracket on the controller board cage until it clicks into place. Note: Make sure that the plastic bracket has latched completely, and that the plastic bracket is seated firmly on the cage.
  • Page 37 Additional printer setup Lower the ISP toward the plastic bracket until the ISP is seated between the guides of the plastic bracket. Use the provided thumbscrew for the ISP to attach the plastic bracket to the ISP. Note: Turn the screw clockwise, enough to hold the ISP in place, but do not tighten it yet.
  • Page 38 Additional printer setup Attach the two provided screws to secure the ISP mounting bracket to the controller board shield. Tighten the thumbscrew that is attached to the ISP. Warning—Potential Damage: Do not screw it on too tightly.
  • Page 39: Installing A Printer Hard Disk

    Additional printer setup Connect the ISP solution interface cable into the receptacle of the controller board. Note: The plugs and receptacles are color-coded. Installing a printer hard disk Note: This task requires a flat‑head screwdriver. CAUTION—SHOCK HAZARD: If you are accessing the controller board or installing optional hardware or memory devices sometime after setting up the printer, then turn the printer off, and unplug the power cord from the electrical outlet before continuing.
  • Page 40 Additional printer setup Locate the appropriate connector on the controller board cage. Note: If an optional ISP is currently installed, then the printer hard disk must be installed onto the ISP.
  • Page 41 Additional printer setup To install a printer hard disk onto the ISP: Remove the screws attached to the printer hard disk mounting bracket, and then remove the bracket. Align the standoffs of the printer hard disk to the holes in the ISP, and then press the printer hard disk down until the standoffs are in place.
  • Page 42 Additional printer setup To install a printer hard disk directly on the controller board cage: Align the standoffs of the printer hard disk to the holes in the controller board cage, and then press the printer hard disk down until the standoffs are in place. Installation warning: Hold only the edges of the printed circuit board assembly.
  • Page 43 Additional printer setup Use the two provided screws to attach the printer hard disk mounting bracket. Insert the plug of the printer hard disk interface cable into the receptacle of the controller board. Note: The plugs and receptacles are color‑coded.
  • Page 44: Removing A Printer Hard Disk

    Additional printer setup Removing a printer hard disk Note: This task requires a flat‑head screwdriver. CAUTION—SHOCK HAZARD: If you are accessing the controller board or installing optional hardware or memory devices sometime after setting up the printer, then turn the printer off, and unplug the power cord from the electrical outlet before continuing.
  • Page 45 Additional printer setup Warning—Potential Damage: Controller board electronic components are easily damaged by static electricity. Touch a metal surface on the printer before touching any controller board electronic components or connectors. Access the controller board. For more information, see “Accessing the controller board” on page Unplug the printer hard disk interface cable from the controller board, leaving the cable attached to the printer hard disk.
  • Page 46 Additional printer setup Remove the screws holding the printer hard disk in place. Remove the printer hard disk. Set aside the printer hard disk.
  • Page 47: Installing Hardware Options

    You must use either a printer stand or printer base if you are using multiple input options. If you purchased a multifunction printer (MFP) that scans, copies, and faxes, then you may need additional furniture. For more information, see www.lexmark.com/multifunctionprinters. Install the printer and any hardware options you have purchased in the following order: •...
  • Page 48 Additional printer setup Unpack the optional tray, and then remove all packing material. Pull out the tray completely from the base. Remove any packing material from inside the tray. Insert the tray into the base. Place the tray near the printer. Lock the wheels of the caster base to secure the printer, then align the printer with the tray, and then slowly lower the printer into place.
  • Page 49 Additional printer setup Connect the power cord to the printer, then to a properly grounded electrical outlet, and then turn on the printer.
  • Page 50: Attaching Cables

    Additional printer setup Note: When the printer software and any optional trays are installed, you may need to manually add the options in the printer driver to make them available for print jobs. For more information, see “Adding available options in the print driver” on page To uninstall the optional trays, slide the latch on the right side of the printer toward the front of the printer until it clicks into place, and then remove stacked trays one at a time from the top to the bottom.
  • Page 51 Additional printer setup Use the EXT port Connect additional devices (telephone or answering machine) to the printer and the telephone line. Use this port if you do not have a dedicated fax line for the printer and if this connection method is supported in your country or region.
  • Page 52: Setting Up The Printer Software

    • From the software CD that came with your printer. • Go to http://support.lexmark.com, and then select your printer and operating system. Run the installer, and then follow the instructions on the computer screen. For Macintosh users, add the printer.
  • Page 53: Networking

    Additional printer setup Adding available options in the print driver For Windows users Open the printers folder. Select the printer you want to update, and then do the following: • For Windows 7 or later, select Printer properties. • For earlier versions, select Properties. Navigate to the Configuration tab, and then select Update Now ‑...
  • Page 54: Preparing To Set Up The Printer On A Wireless Network

    Additional printer setup Preparing to set up the printer on a wireless network Notes: • Make sure your wireless network adapter is installed in your printer and working properly. For more information, see the instruction sheet that came with the wireless network adapter. •...
  • Page 55: Connecting The Printer Using The Wireless Setup Wizard

    Additional printer setup Connecting the printer using the Wireless Setup Wizard Before you begin, make sure that: • A wireless network adapter is installed in the printer and is working properly. For more information, see the instruction sheet that came with the wireless network adapter. •...
  • Page 56: Connecting The Printer To A Wireless Network Using The Embedded Web Server

    Additional printer setup Open a Web browser, and then type the IP address of your access point in the address field. Notes: • The IP address appears as four sets of numbers separated by periods, such as 123.123.123.123. • If you are using a proxy server, then temporarily disable it to load the Web page correctly. Access the WPS settings.
  • Page 57 Additional printer setup Changing port settings after installing an internal solutions port Notes: • If the printer has a static IP address, then do not change the configuration. • If the computers are configured to use the network name instead of an IP address, then do not change the configuration.
  • Page 58: Verifying Printer Setup

    Additional printer setup Verifying printer setup When all hardware and software options are installed and the printer is turned on, verify that the printer is set up correctly by printing the following: • Menu settings page—Use this page to verify that all printer options are installed correctly. A list of installed options appears toward the bottom of the page.
  • Page 59: Loading Paper And Specialty Media

    Loading paper and specialty media Loading paper and specialty media The selection and handling of paper and specialty media can affect how reliably documents print. For more information, see “Avoiding jams” on page 254 “Storing paper” on page Setting the paper size and type From the home screen navigate to: >...
  • Page 60 Loading paper and specialty media Squeeze and slide the width guide to the correct position for the size of the paper being loaded until it clicks into place. Note: Use the paper size indicators at the bottom of the tray to help position the guides.
  • Page 61 Loading paper and specialty media Unlock the length guide, and then squeeze and slide the guide to the correct position for the size of the paper being loaded. Notes: • Lock the length guide for all paper sizes. • Use the paper size indicators at the bottom of the tray to help position the guides.
  • Page 62 Loading paper and specialty media Flex the sheets back and forth to loosen them, and then fan them. Do not fold or crease the paper. Straighten the edges on a level surface. Load the paper stack with the printable side facedown for one‑sided printing. Note: Make sure the paper or envelope is loaded properly.
  • Page 63 Loading paper and specialty media • Do not slide the paper into the tray. Load paper as shown in the illustration. • If you are loading envelopes, then make sure that the flap side is facing up and the envelopes are on the left side of the tray.
  • Page 64 Loading paper and specialty media • Make sure the paper is below the solid line, which is the maximum paper fill indicator. Warning—Potential Damage: Overfilling the tray can cause paper jams.
  • Page 65 Loading paper and specialty media • When using card stock, labels, or other types of specialty media, make sure the paper is below the dashed line, which is the alternate paper fill indicator. For custom‑ or Universal‑size paper, adjust the paper guides to lightly touch the sides of the stack, and then lock the length guide.
  • Page 66: Loading The 2100-Sheet Tray

    Loading paper and specialty media Insert the tray. From the printer control panel, set the paper size and paper type in the Paper menu to match the paper loaded in the tray. Note: Set the correct paper size and type to avoid paper jams and print quality problems. Loading the 2100‑sheet tray CAUTION—POTENTIAL INJURY: To reduce the risk of equipment instability, load each tray separately.
  • Page 67 Loading paper and specialty media Loading A5‑size paper Pull up and slide the width guide to the position for A5. Squeeze, and then slide the length guide to the position for A5 until it clicks into place.
  • Page 68 Loading paper and specialty media Remove the A5 length guide from its holder. Insert the A5 length guide into its designated slot. Note: Press the A5 length guide until it clicks into place. Loading A4‑, letter‑, legal‑, oficio‑, and folio‑size paper Pull up and slide the width guide to the correct position for the size of paper you are loading.
  • Page 69 Loading paper and specialty media If the A5 length guide is still attached to the length guide, then remove it from its place. If the A5 length guide is not attached, then proceed to step d. Put the A5 length guide in its holder.
  • Page 70 Loading paper and specialty media Squeeze, and then slide the length guide to the correct position for the paper size you are loading. Flex the sheets back and forth to loosen them, and then fan them. Do not fold or crease the paper. Straighten the edges on a level surface.
  • Page 71 Loading paper and specialty media One‑sided printing Two‑sided (duplex) printing • Make sure the paper is below the maximum paper fill indicator. Warning—Potential Damage: Overfilling the tray can cause paper jams. Insert the tray. Note: Press the paper stack down while inserting the tray.
  • Page 72: Loading The Multipurpose Feeder

    Loading paper and specialty media From the printer control panel, set the paper size and paper type in the Paper menu to match the paper loaded in the tray. Note: Set the correct paper size and type to avoid paper jams and print quality problems. Loading the multipurpose feeder Pull down the multipurpose feeder door.
  • Page 73 Loading paper and specialty media Pull the multipurpose feeder extender. Note: Guide the extender gently so that the multipurpose feeder is fully extended and open. Slide the width guide to the correct position for the size of the paper you are loading. Note: Use the paper size indicators on the bottom of the tray to help position the guides.
  • Page 74 Loading paper and specialty media Prepare the paper or specialty media for loading. • Flex the sheets back and forth to loosen them, and then fan them. Do not fold or crease the paper. Straighten the edges on a level surface. •...
  • Page 75 Loading paper and specialty media • Load only one size and type of paper or specialty media at a time. • Make sure the paper fits loosely in the multipurpose feeder, lies flat, and is not bent or wrinkled. One‑sided (simplex) printing Two‑sided (duplex) printing •...
  • Page 76: Linking And Unlinking Trays

    Loading paper and specialty media For custom- or Universal- size paper, adjust the width guides to lightly touch the sides of the stack. From the printer control panel, set the paper size and type in the Paper menu to match the paper loaded in the tray.
  • Page 77: Creating A Custom Name For A Paper Type

    Loading paper and specialty media Warning—Potential Damage: Paper loaded in the tray should match the paper type name assigned in the printer. The temperature of the fuser varies according to the specified paper type. Printing issues may occur if settings are not properly configured. Creating a custom name for a paper type Using the Embedded Web Server Open a Web browser, and then type the printer IP address in the address field.
  • Page 78 Loading paper and specialty media Using the printer control panel From the home screen, navigate to: > Paper Menu > Custom Types Select a custom paper type name, and then select a paper type. Note: Paper is the factory default paper type for all user‑defined custom names. Touch Submit.
  • Page 79: Paper And Specialty Media Guide

    The printer may print at a reduced speed to prevent damage to the fuser. • For more information on card stock and labels, see the Card Stock & Label Guide on the Lexmark support Web site at http://support.lexmark.com. Using specialty media Tips on using card stock Card stock is heavy, single‑ply specialty media.
  • Page 80: Tips On Using Labels

    Print samples on labels being considered for use before buying large quantities. • For more information on label printing, characteristics, and design, see the Card Stock & Label Guide at http://support.lexmark.com. • Use labels designed specifically for laser printers. •...
  • Page 81: Paper Guidelines

    Paper and specialty media guide Tips on using transparencies • From the printer control panel, set the paper size, type, texture, and weight in the Paper menu to match the transparencies loaded in the tray. • Print a test page on the transparencies being considered for use before buying large quantities. •...
  • Page 82: Selecting Paper

    (electrophotographic) printers. While no blanket statement can be made that all recycled paper will feed well, Lexmark consistently tests papers that represent recycled cut size copier papers available on the global market. This scientific testing is conducted with rigor and discipline.
  • Page 83 Lexmark concerns itself with the responsible use of paper in general based on life cycle assessments of its products. To gain a better understanding of the impact of printers on the environment, the company commissioned a number of life cycle assessments and found that paper was identified as the primary contributor...
  • Page 84: Supported Paper Sizes, Types, And Weights

    Paper and specialty media guide For more information about Lexmark, visit www.lexmark.com. General sustainability-related information can be found at the Environmental Sustainability link. Storing paper Use these paper storage guidelines to help avoid jams and uneven print quality: • For best results, store paper where the temperature is 21°C (70°F) and the relative humidity is 40 percent.
  • Page 85 Paper and specialty media guide Dimensions Standard or 2100‑sheet Multipurpose Duplex Scanner Paper size optional 250‑ tray feeder glass or 550‑sheet tray Letter 216 x 279 mm (8.5 x 11 in.) Legal 216 x 356 mm (8.5 x 14 in.) Executive 184 x 267 mm (7.3 x 10.5 in.)
  • Page 86: Paper Types And Weights Supported By The Printer

    Paper and specialty media guide Dimensions Standard or 2100‑sheet Multipurpose Duplex Scanner Paper size optional 250‑ tray feeder glass or 550‑sheet tray Other Envelope 98 x 162 mm (3.9 x 6.4 in.) to 176 x 250 mm (6.9 x 9.8 in.) If your preferred default paper size cannot be set in the printer control panel, then you may select common paper sizes that correspond to the position of the length guide in the tray from the Paper Size/Type menu.
  • Page 87: Printing

    Printing Printing Printing a document Printing forms Use Forms and Favorites to quickly and easily access frequently used forms or other information that is regularly printed. Before you can use this application, first set it up on the printer. For more information, see “Setting up Forms and Favorites”...
  • Page 88: Printing From A Mobile Device

    Send the print job. Printing from a mobile device using Lexmark Print Lexmark Print allows you to send documents and images directly to a Lexmark device. Open the document, and then send or share the document to Lexmark Print. Note: Some third‑party applications may not support the send or share feature. For more information, see the documentation that came with the application.
  • Page 89: Printing From A Flash Drive

    Printing Printing from a flash drive Printing from a flash drive Notes: • Before printing an encrypted PDF file, you will be prompted to type the file password from the printer control panel. • You cannot print files for which you do not have printing permissions. Insert a flash drive into the USB port.
  • Page 90 Printing From the printer control panel, touch the document you want to print. Touch the arrows to get a preview of the document. to specify the number of copies to be printed, and then touch Print. Notes: • Do not remove the flash drive from the USB port until the document has finished printing. •...
  • Page 91: Printing Confidential And Other Held Jobs

    Printing Recommended flash drives File type • Documents: Lexar JumpDrive FireFly (512MB and 1GB) • • .pdf SanDisk Cruzer Micro (512MB and 1GB) • .xps • Sony Micro Vault Classic (512MB and 1GB) Images: • .dcx • .gif • .jpeg or .jpg •...
  • Page 92: Printing Information Pages

    Printing Touch Submit. Printing held jobs From the document you are trying to print, open the Print dialog. Select the printer, and then do the following: • For Windows users, click Properties or Preferences, and then click Print and Hold. •...
  • Page 93: Canceling A Print Job

    Printing Printing a directory list A directory list shows the resources stored in a flash memory or in the printer hard disk. From the home screen, navigate to: > Reports > Print Directory Canceling a print job Canceling a print job from the printer control panel From the printer control panel, touch Cancel Job or press on the keypad.
  • Page 94: Copying

    Copying Copying Automatic document feeder (ADF) Scanner glass Use the ADF for multiple‑page documents including Use the scanner glass for single-page documents, book two-sided pages. pages, small items (such as postcards or photos), transparencies, photo paper, or thin media (such as magazine clippings).
  • Page 95: Copying Photos

    Copying • The ADF indicator light comes on when the paper is loaded properly. Adjust the paper guides. From the home screen, navigate to: Copy > specify the copy settings > Copy It Copying using the scanner glass Place an original document facedown on the scanner glass in the upper left corner. From the home screen, navigate to: Copy >...
  • Page 96: Creating A Copy Shortcut Using The Printer Control Panel

    Copying Navigate to: Copy to > select the tray that contains transparencies > Copy It If there are no trays that contain transparencies, then navigate to: Manual Feeder > > select the size of the transparencies > > Transparency > Load transparencies into the multipurpose feeder, and then touch Copy It.
  • Page 97: Customizing Copy Settings

    Copying Customizing copy settings Copying to a different size Load an original document faceup, short edge first into the ADF tray or facedown on the scanner glass. Notes: • Do not load postcards, photos, small items, transparencies, photo paper, or thin media (such as magazine clippings) into the ADF tray.
  • Page 98 Copying Notes: • Do not load postcards, photos, small items, transparencies, photo paper, or thin media (such as magazine clippings) into the ADF tray. Place these items on the scanner glass. • The ADF indicator light comes on when the paper is loaded properly. If you are loading a document into the ADF tray, then adjust the paper guides.
  • Page 99: Reducing Or Enlarging Copies

    Copying From the home screen, navigate to: Copy > Sides (Duplex) > select the preferred duplexing method Note: For the preferred duplexing method, the first number represents sides of the original documents while the second number represents sides of the copy. For example, select “2 sided to 2 sided” if you have two-sided original documents and you want two‑sided copies.
  • Page 100: Collating Copies

    Copying Touch Touch the button that best represents the content source of the document you are copying. • Color Laser—The original document was printed using a color laser printer. • Inkjet—The original document was printed using an inkjet printer. • Magazine—The original document is from a magazine.
  • Page 101: Copying Multiple Pages Onto A Single Sheet

    Copying From the home screen, navigate to: Copy > Advanced Options > Separator Sheets Note: Set Collate to “1,2,3 ‑ 1,2,3” to place separator sheets between copies. If Collate is set to “1,1,1 ‑ 2,2,2,” then the separator sheets are added to the end of the copy job. For more information, see “Collating copies”...
  • Page 102: Placing Information On Copies

    Copying For example: Load an original document faceup, short edge first into the ADF tray or facedown on the scanner glass. Notes: • Do not load postcards, photos, small items, transparencies, photo paper, or thin media (such as magazine clippings) into the ADF tray. Place these items on the scanner glass. •...
  • Page 103: Canceling A Copy Job

    Copying Notes: • Do not load postcards, photos, small items, transparencies, photo paper, or thin media (such as magazine clippings) into the ADF tray. Place these items on the scanner glass. • The ADF indicator light comes on when the paper is loaded properly. If you are loading a document into the ADF tray, then adjust the paper guides.
  • Page 104 Copying • If the paper type or size that you want to copy onto is not loaded in one of the trays, then touch Manual Feeder, and manually load the paper in the multipurpose feeder. • When “Copy to” is set to Auto Size Match, each copy matches the paper size of the original document. If a matching paper size is not in one of the trays, then Paper size not found appears and prompts to load a paper in a tray or multipurpose feeder.
  • Page 105: Save As Shortcut

    Copying • Inkjet—The original document was printed using an inkjet printer. • Magazine—The original document is from a magazine. • Newspaper—The original document is from a newspaper. • Other—The original document was printed using an alternate or unknown printer. • Photo/Film—The original document is a photo from film.
  • Page 106: E-Mailing

    E-mailing E-mailing Automatic document feeder (ADF) Scanner glass Use the ADF for multiple‑page documents including Use the scanner glass for single-page documents, book two-sided pages. pages, small items (such as postcards or photos), transparencies, photo paper, or thin media (such as magazine clippings).
  • Page 107: Creating An E-Mail Shortcut

    E-mailing Creating an e-mail shortcut Creating an e-mail shortcut using the Embedded Web Server Open a Web browser, and then type the printer IP address in the address field. Notes: • View the printer IP address on the printer home screen. The IP address appears as four sets of numbers separated by periods, such as 123.123.123.123.
  • Page 108: E-Mailing A Document

    E-mailing E-mailing a document Note: You can also e-mail scanned documents by using the Multi Send or MyShortcut application from the home screen. For more information, see “Activating the home screen applications” on page Sending an e-mail using the printer control panel Load an original document faceup, short edge first into the ADF tray or facedown on the scanner glass.
  • Page 109: Customizing E-Mail Settings

    E-mailing Notes: • Do not load postcards, photos, small items, transparencies, photo paper, or thin media (such as magazine clippings) into the ADF tray. Place these items on the scanner glass. • The ADF indicator light comes on when the paper is loaded properly. If you are loading a document into the ADF tray, then adjust the paper guides.
  • Page 110: Canceling An E-Mail

    E-mailing Canceling an e-mail When using the ADF, touch Cancel Job while Scanning appears. • When using the scanner glass, touch Cancel Job while Scanning appears, or while Scan the Next • Page / Finish the Job appears. Understanding the e-mail options Recipient(s) This option lets you enter the recipient of your e-mail.
  • Page 111 E-mailing Content This option lets you set the original document type and source. Select from the following content types: • Graphics—The original document is mostly business‑type graphics, such as pie charts, bar charts, and animations. • Photo—The original document is mostly a photo or an image. •...
  • Page 112 E-mailing Note: This option appears only when a working printer hard disk is installed. Using the advanced options Select from the following settings: • Advanced Imaging—This adjusts the Background Removal, Color Balance, Color Dropout, Contrast, JPEG Quality, Mirror Image, Negative Image, Scan Edge to Edge, Shadow Detail, Sharpness, and Temperature settings before you e‑mail the document.
  • Page 113: Faxing

    Faxing Faxing Automatic document feeder (ADF) Scanner glass Use the ADF for multiple‑page documents including Use the scanner glass for single-page documents, book two-sided pages. pages, small items (such as postcards or photos), transparencies, photo paper, or thin media (such as magazine clippings).
  • Page 114: Choosing A Fax Connection

    Faxing Using the Embedded Web Server for fax setup Open a Web browser, and then type the printer IP address in the address field. Notes: • View the printer IP address on the printer home screen. The IP address appears as four sets of numbers separated by periods, such as 123.123.123.123.
  • Page 115 Faxing Setup 1: Printer is connected to a dedicated fax line Connect one end of the telephone cable to the line port of the printer. Connect the other end of the telephone cable to an active analog wall jack. Notes: •...
  • Page 116 Faxing Setup 2: Printer is sharing the line with an answering machine Note: If you subscribe to a distinctive ring service provided by your telephone company, then make sure that you set the correct ring pattern for the printer. Otherwise, the printer does not receive faxes even if you have set it to receive faxes automatically.
  • Page 117 Faxing Connected to different wall jacks PHONE LINE Connect one end of the telephone cable to the line port of the printer. Connect the other end of the telephone cable to an active analog wall jack. Notes: • If you have only one telephone number on your line, then set the printer to receive faxes automatically. •...
  • Page 118 Faxing Setup 3: Printer is sharing the line with a telephone subscribed to voice mail service Connect one end of the telephone cable to the line port of the printer. Connect the other end of the telephone cable to an active analog wall jack. Connect the telephone to the telephone port of the printer.
  • Page 119 Faxing Setting up fax using digital subscriber line CAUTION—SHOCK HAZARD: To avoid the risk of electrical shock, do not set up this product or make any electrical or cabling connections, such as the power cord, fax feature, or telephone, during a lightning storm.
  • Page 120 Faxing Setting up fax using VoIP telephone service CAUTION—SHOCK HAZARD: To avoid the risk of electrical shock, do not set up this product or make any electrical or cabling connections, such as the power cord, fax feature, or telephone, during a lightning storm.
  • Page 121 Faxing Notes: • To check if the telephone port on the VoIP adapter is active, plug an analog telephone into the port, and then listen for a dial tone. • If you need two phone ports for your devices, but do not want to pay extra cost, then use a phone splitter.
  • Page 122 Faxing Setup 1: Printer is connected directly to a cable modem Connect one end of the telephone cable to the line port of the printer. Connect the other end of the cable to the port labeled Phone Line 1 or Phone Port on the cable modem. Connect your analog telephone to the telephone port of the printer.
  • Page 123 Faxing Setup 2: Printer is connected to a wall jack; cable modem is installed elsewhere in the facility Connect one end of the telephone cable to the line port of the printer. Connect the other end of the telephone cable to an active analog telephone wall jack. Connect your analog telephone to the telephone port of the printer.
  • Page 124 Part name Part number Lexmark adapter plug 40X8519 Connecting the printer to a non‑RJ11 wall jack Connect one end of the telephone cable to the line port of the printer.
  • Page 125 Faxing If you want to connect another device with a non‑RJ11 connector to the same wall jack, then connect it directly to the telephone adapter. Connecting the printer to a wall jack in Germany The German wall jack has two kinds of ports. The N ports are for fax machines, modems, and answering machines.
  • Page 126: Connecting To A Distinctive Ring Service

    Faxing Connecting to a distinctive ring service A distinctive ring service may be available from your telephone company. This service lets you have multiple telephone numbers on one telephone line, with each telephone number having a different ring pattern. This may be useful for distinguishing between fax and voice calls.
  • Page 127: Sending A Fax

    Faxing Setting the date and time You can set the date and time so that they are printed on every fax you send. Open a Web browser, and then type the printer IP address in the address field. Notes: • View the printer IP address on the printer home screen.
  • Page 128: Sending A Fax Using The Computer

    • The fax option is available only with the PostScript® driver or the Universal Fax Driver. For more information, go to http://support.lexmark.com. • To use the fax option with the PostScript driver, configure and enable it in the Configuration tab.
  • Page 129: Creating Shortcuts

    Faxing Sending a fax using the address book The address book lets you search for bookmarks and network directory servers. For more information on enabling the address book feature, contact your system support person. Load an original document faceup, short edge first into the ADF tray or facedown on the scanner glass. Notes: •...
  • Page 130: Customizing Fax Settings

    Faxing Notes: • View the printer IP address on the printer home screen. The IP address appears as four sets of numbers separated by periods, such as 123.123.123.123. • If you are using a proxy server, then temporarily disable it to load the Web page correctly. Click Settings >...
  • Page 131: Making A Fax Lighter Or Darker

    Faxing From the Resolution area, touch the arrows to select the resolution you want. Note: Select a resolution from Standard (fastest speed) to Ultra Fine (best quality at a reduced speed). Touch Fax It. Making a fax lighter or darker Load an original document faceup, short edge first into the ADF tray or facedown on the scanner glass.
  • Page 132: Canceling An Outgoing Fax

    Faxing Canceling an outgoing fax Canceling a fax while the original documents are still scanning When using the ADF, touch Cancel Job on the printer control panel while Scanning appears. • When using the scanner glass, touch Cancel Job on the printer control panel while Scanning appears or •...
  • Page 133: Understanding The Fax Options

    Faxing From the Time menu, select the time you want the held faxes released. From the Day(s) menu, select the day you want the held faxes released. Click Add. Forwarding a fax This option lets you print and forward received faxes to a fax number, e‑mail address, FTP site, or LDSS. Open a Web browser, and then type the printer IP address in the address field.
  • Page 134: Delayed Send

    Faxing Resolution This option lets you adjust the quality of the fax output. Increasing the image resolution increases the file size and the time needed to scan your original document. Decreasing the image resolution reduces the file size. Select one of the following: •...
  • Page 135 Faxing • Transmission Log—This prints the transmission log or transmission error log. • Multifeed Sensor—This detects when the ADF picks more than one sheet of paper at a time, and then shows an error message. Note: This option is supported only in select printer models.
  • Page 136: Scanning

    Scanning Scanning Using Scan to Network Scan to Network lets you scan your documents to network destinations specified by your system support person. After the destinations (shared network folders) have been established on the network, the setup process for the application involves installing and configuring the application on the appropriate printer using its Embedded Web Server.
  • Page 137 Scanning Notes: • View the printer IP address on the printer home screen. The IP address appears as four sets of numbers separated by periods, such as 123.123.123.123. • If you are using a proxy server, then temporarily disable it to load the Web page correctly. Navigate to: Settings >...
  • Page 138 Scanning Scanning to an FTP address using a shortcut number Load an original document faceup, short edge first into the ADF tray or facedown on the scanner glass. Notes: • Do not load postcards, photos, small items, transparencies, photo paper, or thin media (such as magazine clippings) into the ADF tray.
  • Page 139: Scanning To A Computer Or Flash Drive

    Scanning Scanning to a computer or flash drive Automatic Document Feeder (ADF) Scanner glass Use the ADF for multiple‑page documents. Use the scanner glass for single pages, small items (such as postcards or photos), transparencies, photo paper, or thin media (such as magazine clippings).
  • Page 140 Scanning Notes: • Do not load postcards, photos, small items, transparencies, photo paper, or thin media (such as magazine clippings) into the ADF tray. Place these items on the scanner glass. • The ADF indicator light comes on when the paper is loaded properly. If you are loading a document into the ADF tray, then adjust the paper guides.
  • Page 141: Understanding The Scan Options

    Scanning Understanding the scan options This option lets you enter the IP address for the FTP destination. Note: An IP address appears as four sets of numbers separated by periods, such as 123.123.123.123. File Name This option lets you type a file name for the scan image. Save As Shortcut This option lets you save the current settings as a shortcut by assigning a shortcut name.
  • Page 142 Scanning Page Setup This option lets you change the following settings: • Sides (Duplex)—This specifies if the original document is printed on only one side or on both sides of the paper. • Orientation—This specifies the orientation of the original document, and then changes the Sides (Duplex) and Binding settings to match the orientation.
  • Page 143 Scanning • Transmission Log—This prints the transmission log or transmission error log. • Multifeed Sensor—This detects when the ADF picks more than one sheet of paper at a time, and then shows an error message. Note: This option is supported only in select printer models.
  • Page 144: Understanding The Printer Menus

    Understanding the printer menus Understanding the printer menus Menus list Paper Menu Reports Network/Ports Security Default Source Menu Settings Page Active NIC Edit Security Setups Paper Size/Type Device Statistics Miscellaneous Security Settings Standard Network Configure MP Network Setup Page Confidential Print Standard USB Substitute Size Network [x] Setup Page...
  • Page 145: Paper Menu

    Understanding the printer menus Paper menu Default Source menu Default Source Set a default paper source for all print jobs. Tray [x] Notes: Multipurpose Feeder • Tray 1 (standard tray) is the factory default setting. Manual Paper • From the Paper menu, set Configure MP to "Cassette" for Manual Envelope Multipurpose Feeder to appear as a menu setting.
  • Page 146 Understanding the printer menus Paper Size/Type menu Tray [x] Size Specify the paper size loaded in each tray. Notes: • Letter is the U.S. factory default setting. A4 is the international factory default setting. JIS‑B5 • If two trays contain paper of the same size and type, and the trays Letter have the same settings, then the trays are automatically linked.
  • Page 147 Understanding the printer menus MP Feeder Size Specify the paper size loaded in the multipurpose feeder. Notes: • Letter is the U.S. factory default setting. A4 is the international factory default setting. JIS B5 • From the Paper menu, set Configure MP to “Cassette” for MP Letter Feeder Size to appear as a menu.
  • Page 148 Understanding the printer menus Manual Paper Size Specify the size of the paper being manually loaded. Note: Letter is the U.S. factory default setting. A4 is the international factory default setting. JIS B5 Letter Legal Executive Oficio (Mexico) Folio Statement Universal Manual Paper Type Specify the paper type being manually loaded.
  • Page 149: Substitute Size Menu

    Understanding the printer menus Default ADF Media Type Specify the media type being loaded in the ADF. Plain Paper Note: Plain Paper is the factory default setting. Card Stock Transparency Recycled Labels Vinyl Labels Bond Envelope Rough Envelope Letterhead Preprinted Colored Paper Light Paper Heavy Paper...
  • Page 150 Understanding the printer menus Transparency Texture Specify the relative texture of the transparencies loaded in a specific tray. Smooth Note: Normal is the factory default setting. Normal Rough Recycled Texture Specify the relative texture of the recycled paper loaded in a specific tray. Smooth Note: Normal is the factory default setting.
  • Page 151: Paper Weight Menu

    Understanding the printer menus Heavy Texture Specify the relative texture of the heavy paper loaded in a specific tray. Smooth Note: Normal is the factory default setting. Normal Rough Rough/Cotton Texture Specify the relative texture of the rough or cotton paper loaded in a specific tray. Rough Note: Rough is the factory default setting.
  • Page 152 Understanding the printer menus Envelope Weight Specify the relative weight of the envelope loaded. Light Note: Normal is the factory default setting. Normal Heavy Rough Envelope Weight Specify the relative weight of the rough envelope loaded. Light Note: Normal is the factory default setting. Normal Heavy Letterhead Weight...
  • Page 153: Paper Loading Menu

    Understanding the printer menus Paper Loading menu Card Stock Loading Determine and set two-sided printing for all print jobs with Card Stock as the paper type. Duplex Recycled Loading Determine and set two-sided printing for all print jobs with Recycled as the paper type. Duplex Labels Loading Determine and set two-sided printing for all print jobs with Labels...
  • Page 154: Custom Types Menu

    Understanding the printer menus Custom [x] Loading Determine and set two-sided printing for all print jobs with Custom [x] as the paper type. Duplex Note: Custom [x] Loading is available only when the custom type is supported. Notes: • Off is the factory default setting for all Paper Loading menu selections. •...
  • Page 155: Custom Scan Sizes Menu

    Understanding the printer menus Custom Scan Sizes menu Custom Scan Size [x] Specify a custom scan size name, sizes, and orientation. The custom scan size name replaces Custom Scan Size [x] in the printer menus. Scan Size Name Media Type Notes: ADF Media Type •...
  • Page 156: Reports Menu

    Understanding the printer menus Portrait Width Set the portrait width. 3–8.5 inches Notes: 76–216 mm • If the width exceeds the maximum, then the printer uses the maximum width allowed. • 8.5 inches is the US factory default setting. You can increase the width in 0.01‑inch increments.
  • Page 157 Understanding the printer menus Network [x] Setup Page Print a report containing information about the network settings of the printer. Note: This menu item appears only in network printers or printers connected to print servers, and when there is more than one network option installed.
  • Page 158: Network/Ports Menu

    Understanding the printer menus Network/Ports menu Active NIC menu Active NIC Allow the printer to connect to a network. Auto Notes: [list of available network cards] • Auto is the factory default setting. • This menu item appears only if an optional network adapter is installed. Standard Network or Network [x] menu Note: Only active ports appear in this menu.
  • Page 159 Understanding the printer menus Network Buffer Set the size of the network input buffer. Auto Notes: 3KB to [maximum size allowed] • Auto is the factory default setting. • The maximum size allowed depends on the amount of memory in the printer, the size of the other link buffers, and whether Resource Save is set to On or Off.
  • Page 160: Network Card Menu

    Understanding the printer menus Network Card menu To access the menu, navigate to either of the following: • Network/Ports > Standard Network > Standard Network Setup > Network Card • Network/Ports > Network [x] > Network [x] Setup > Network Card View Card Status View the connection status of the wireless network adapter.
  • Page 161: Ipv6 Menu

    Understanding the printer menus Enable RARP Specify the RARP address assignment setting. Note: Off is the factory default setting. Enable BOOTP Specify the BOOTP address assignment setting. Note: On is the factory default setting. Enable AutoIP Specify the Zero Configuration Networking setting. Note: Yes is the factory default setting.
  • Page 162: Wireless Menu

    Understanding the printer menus Auto Configuration Specify whether or not the network adapter accepts the automatic IPv6 address configuration entries provided by a router. Note: On is the factory default setting. Set Hostname Set the host name. Note: These settings can be changed only from the Embedded View Address Web Server.
  • Page 163: Appletalk Menu

    Understanding the printer menus AppleTalk menu To access the menu, navigate to either of the following: • Network/Ports > Standard Network > Standard Network Setup > AppleTalk • Network/Ports > Network [x] > Network [x] Setup > AppleTalk Activate Enable or disable AppleTalk support. Note: No is the factory default setting.
  • Page 164 Understanding the printer menus NPA Mode Set the printer to perform the special processing required for bidirectional communication following the conventions defined by the NPA protocol. Notes: Auto • Auto is the factory default setting. Auto sets the printer to examine data, determine the format, and then process it appropriately.
  • Page 165 Understanding the printer menus ENA Gateway Set the gateway information for an external print server. yyy.yyy.yyy.yyy Note: This menu is available only when the printer is attached to an external print server through the USB port. Parallel [x] menu Note: This menu appears only when an optional parallel card is installed. PCL SmartSwitch Set the printer to automatically switch to PCL emulation when a print job received through a serial port requires it, regardless of the default printer...
  • Page 166 Understanding the printer menus Parallel Buffer Set the size of the parallel input buffer. Disabled Notes: Auto • Auto is the factory default setting. 3K to [maximum size allowed] • Disabled turns off job buffering. Any print jobs already buffered on the printer hard disk are printed before normal processing resumes.
  • Page 167 Understanding the printer menus Mac Binary PS Set the printer to process Macintosh binary PostScript print jobs. Notes: • Auto is the factory default setting. Auto • Off filters print jobs using the standard protocol. • On processes raw binary PostScript print jobs. ENA Address Set the network address information for an external print server.
  • Page 168 Understanding the printer menus NPA Mode Set the printer to perform the special processing required for bidirectional communication following the conventions defined by the NPA protocol. Notes: Auto • Auto is the factory default setting. Auto sets the printer to examine data, determine the format, and then processes it appropriately.
  • Page 169 Understanding the printer menus Robust XON Determine whether the printer communicates availability to the computer. Notes: • Off is the factory default setting. • This menu item applies only to the serial port if Serial Protocol is set to XON/XOFF. Baud Specify the rate at which data can be received through the serial port.
  • Page 170: Smtp Setup Menu

    Understanding the printer menus SMTP Setup menu Primary SMTP Gateway Specify SMTP server gateway and port information. Note: 25 is the default SMTP gateway port. Primary SMTP Gateway Port Secondary SMTP Gateway Secondary SMTP Gateway Port SMTP Timeout Specify the amount of time in seconds before the server stops trying to send an e‑mail.
  • Page 171: Security Menu

    Understanding the printer menus Security menu Edit Security Setups menu Edit Backup Password Create a backup password. Use Backup Password Notes: • • Off is the factory default setting for “Use Backup Password.” • • This menu item appears only if a backup password exists. Password Edit Building Blocks Edit settings for Internal Accounts, NTLM, Simple Kerberos Setup, Kerberos...
  • Page 172: Miscellaneous Security Settings Menu

    Understanding the printer menus Miscellaneous Security Settings menu Login Restrictions Limit the number and time frames of failed login attempts from the printer control panel before all users are locked out. Login failures Failure time frame Notes: Lockout time • “Login failures”...
  • Page 173: Erase Temporary Data Files Menu

    Understanding the printer menus Confidential Print menu Max Invalid PIN Set a limit on the number of times an invalid PIN can be entered. Notes: 2–10 • This menu item appears only when a formatted, working printer hard disk is installed.
  • Page 174: Security Audit Log Menu

    Understanding the printer menus Wiping Mode Specify the mode for erasing temporary data files. Auto Automatic Method Mark all disk space used by a previous print job. This method does not permit the file system to reuse this space until it has been cleared. Single pass Multiple pass Notes:...
  • Page 175 Understanding the printer menus Configure Log Specify how audit logs are configured. Enable Audit Notes: • Enable Audit determines if events are recorded in the secure audit log and remote syslog. No is the factory default setting. Enable Remote Syslog •...
  • Page 176 Understanding the printer menus Configure Log (continued) Specify how audit logs are configured. Admin’s e-mail address Notes: [256 character string] • “Admin’s e‑mail address” determines if administrators are Digitally sign exports automatically notified of certain log events. This setting can have one or more e‑mail addresses (separated by commas).
  • Page 177 Understanding the printer menus Automatically Observe DST Set the printer to use the applicable daylight saving time (DST) start and end times associated with the printer Time Zone setting. Note: On is the factory default setting and uses the applicable Daylight Saving Time associated with the Time Zone setting.
  • Page 178: Settings Menu

    Understanding the printer menus Settings menu General Settings menu Display Language Set the language of the text that appears on the display. English Note: Not all languages are available for all models. You may Francais need to install special hardware for some languages. Deutsch Italiano Espanol...
  • Page 179 Understanding the printer menus Quiet Mode Reduce printer noise. Note: Off is the factory default setting. Run Initial setup Run the setup wizard. Keyboard Specify a language and custom key information for the keyboard on the display. Keyboard Type English Francais Francais Canadien Deutsch...
  • Page 180 Understanding the printer menus Displayed Information Specify the display information on the upper corners of the home screen. Left side Select from the following options: Right side None IP Address Hostname Contact Name Location Date/Time mDNS/DDNS Service Name Zero Configuration Name Custom Text [x] Model Name Notes:...
  • Page 181 Understanding the printer menus Displayed Information (continued) Customize the displayed information for certain menus. Paper Jam Select from the following options: Load Paper Display Service Errors Message to display Default Alternate Default [text entry] Alternate [text entry] Notes: • No is the factory default setting for Display. •...
  • Page 182 Understanding the printer menus Time Format Format the printer time. 12 hour A.M./P.M. Note: 12 hour A.M./P.M. is the factory default setting. 24 hour clock Screen Brightness Specify the brightness of the display. 20–100 Note: 100 is the factory default setting. One Page Copy Set copies from the scanner glass to only one page at a time.
  • Page 183 Understanding the printer menus Contact Name Specify a contact name for the printer. Note: The contact name is stored on the Embedded Web Server. Location Specify the printer location. Note: The location is stored on the Embedded Web Server. Alarms Set an alarm when the printer requires user intervention.
  • Page 184 Understanding the printer menus Hibernate Timeout on Connection Set the printer to Hibernate mode even if there is an active Ethernet connection. Hibernate Do Not Hibernate Note: Hibernate is the factory default setting. Timeouts Set the idle time before the display automatically returns to Ready state.
  • Page 185 Headphone Volume Note: 5 is the factory default setting. 1–10 Information Sent to Lexmark Send anonymous device usage information to Lexmark. Supplies and Page Usage (Anonymous) Note: The default value depends on what is selected during the initial setup. Press Sleep Button Determine how the printer, while in idle state, reacts to a short press of the Sleep button.
  • Page 186: Copy Settings Menu

    Understanding the printer menus Export Configuration File Export configuration files to a flash drive. Export Export Compressed Logs File Export compressed log files to a flash drive. Export Copy Settings menu Content Type Specify the content of the original document. Text Note: Text/Photo is the factory default setting.
  • Page 187 Understanding the printer menus Collate Keep the pages of a print job stacked in sequence when printing multiple copies. (1,1,1) (2,2,2) Note: “(1,2,3) (1,2,3)” is the factory default setting. (1,2,3) (1,2,3) Original Size Specify the paper size of the original document. Letter Notes: Legal...
  • Page 188 Understanding the printer menus Darkness Specify the level of darkness for the copy job. 1–9 Note: 5 is the factory default setting. Number of Copies Specify the number of copies for the copy job. 1–999 Note: 1 is the factory default setting. Header/Footer Specify the header or footer information and its location on the page.
  • Page 189: Fax Settings Menu

    Understanding the printer menus Color Dropout Specify which color to drop during scanning and to adjust the dropout setting for each color threshold. Color Dropout None Notes: • None is the factory default setting for Color Dropout. Green • 128 is the factory default setting for each color threshold. Blue Default Red Threshold 0–255...
  • Page 190 Understanding the printer menus Optimize Fax Compatibility Optimize fax compatibility with other fax machines. Fax Name Specify the name of the fax in the printer. Fax Number Specify the number assigned to the fax. Fax ID Specify how the fax is identified. Fax Name Note: Fax Number is the factory default setting.
  • Page 191 Understanding the printer menus Fax Cover Page Configure the fax cover page. Fax Cover Page Notes: Off by default • Off by default is the factory default setting for Fax Cover Page. On by default • Off is the factory default setting for all other menu items. Never use Always use Include to Field...
  • Page 192 Understanding the printer menus Original Size Specify the size of the original document. Letter Note: Mixed Sizes is the U.S. factory default setting. A4 is the international Legal factory default setting. Executive Folio Statement Oficio (Mexico) Universal Auto Size Sense Mixed Sizes JIS B5 Custom Scan Size [x]...
  • Page 193 Understanding the printer menus Automatic Redial Specify the number of times the printer tries to send the fax to a specified number. 0–9 Note: 5 is the factory default setting. Redial frequency Specify the number of minutes between redials. 1–200 Note: 3 is the factory default setting.
  • Page 194 Understanding the printer menus Background Removal Adjust the amount of background visible on a scanned image. ‑4 to 4 Note: 0 is the factory default setting. Color Balance Enable an equal balance of colors in the scanned image. Cyan - Red Magenta - Green Yellow - Blue Color Dropout...
  • Page 195 Understanding the printer menus Enable Color Fax Scans Enable color faxing. Off by default Note: Off by default is the factory default setting. On by default Never use Always use Auto Convert Color Faxes to Convert all outgoing faxes to black and white. Mono Faxes Note: On is the factory default setting.
  • Page 196 Understanding the printer menus Separator Sheets Enable the printer to include separator sheets for incoming fax jobs. Note: Off is the factory default setting. Before Job After Job Separator Sheet Source Specify the paper source for the separator sheet. Tray [x] Note: Tray 1 is the factory default setting.
  • Page 197 Understanding the printer menus Enable Color Fax Receive Enable the printer to receive fax in color and print it in grayscale. Note: On is the factory default setting. Fax Log Settings Transmission Log Enable printing of a transmission log after each fax job. Print log Note: Print log is the factory default setting.
  • Page 198 Understanding the printer menus Speaker Volume Set the speaker volume to high or low. High Note: High is the factory default setting. Ringer Volume Enable or disable the ringer volume. Note: On is the factory default setting. Answer On All Rings Specify ring patterns when the printer is answering calls.
  • Page 199 Understanding the printer menus Content Source Specify how the content was originally produced. Black/White Laser Note: Black/White Laser is the factory default setting. Color Laser Inkjet Photo/Film Magazine Newspaper Press Other Fax Resolution Specify quality in dots per inch (dpi). Standard Note: Standard is the factory default setting.
  • Page 200 Understanding the printer menus Use Multi‑Page TIFF Provide a choice between single‑page TIFF files and multiple‑page TIFF files. For a multiple-page scan‑to‑fax job, either one TIFF file is created containing all the pages, or multiple TIFF files are created with one file for each page of the scan job.
  • Page 201 Understanding the printer menus Format Specify the file format. PDF (.pdf) Note: PDF (.pdf) is the factory default setting. TIFF (.tif) JPEG (.jpg) XPS (.xps) RTF (.rtf) TXT (.txt) PDF Settings Configure the PDF settings. PDF Version Notes: 1.2–1.7 • 1.5 is the factory default setting for PDF Version.
  • Page 202 Understanding the printer menus Resolution Specify the resolution of the scan in dots per inch. 75 dpi Note: 150 dpi is the factory default setting. 150 dpi 200 dpi 300 dpi 400 dpi 600 dpi Darkness Lighten or darken the output. 1–9 Note: 5 is the factory default setting.
  • Page 203 Understanding the printer menus Text Default Set the quality of a text image in relation to file size and quality of the image. 5–90 Note: 75 is the factory default setting. Text/Photo Default Set the quality of a text or photo image in relation to file size and the quality of the image.
  • Page 204 Understanding the printer menus Scan Preview Specify whether a preview appears on the display for scan jobs. Notes: • Off is the factory default setting. • This menu item appears only when a formatted, working hard disk is installed. Allow Save as Shortcut Save e-mail addresses as shortcuts.
  • Page 205: Ftp Settings Menu

    Understanding the printer menus ADF Multi‑feed Sensor Detect when the ADF picks more than one sheet of paper at once. Note: On is the factory default setting. Scan edge to edge Specify whether the original document is scanned edge-to-edge. Note: Off is the factory default setting. Sharpness Adjust the amount of sharpness on a scanned image.
  • Page 206 Understanding the printer menus Content Source Specify how the original document was produced. Black/White Laser Note: Black/White Laser is the factory default setting. Color Laser Inkjet Photo/Film Magazine Newspaper Press Other Color Specify whether the printer captures and transmits content in color. Note: On is the factory default setting.
  • Page 207 Understanding the printer menus Original Size Specify the size of the original document. Letter Note: Letter is the U.S. factory default setting. A4 is the international factory Legal default setting. Executive Folio Statement Oficio (Mexico) Universal Auto Size Sense Mixed Sizes JIS B5 Difficult Media Letter Difficult Media A5...
  • Page 208 Understanding the printer menus Use Multi‑Page TIFF Provide a choice between single-page TIFF files and multiple‑page TIFF files. For a multiple-page scan‑to‑FTP job, either one TIFF file is created containing all the pages, or multiple TIFF files are created with one file for each page of the job.
  • Page 209 Understanding the printer menus Color Balance Enable an equal balance of colors in the scanned image. Cyan - Red Magenta - Green Yellow - Blue Color Dropout Specify which color to drop and to adjust the dropout setting for each color threshold.
  • Page 210: Flash Drive Menu

    Understanding the printer menus Flash Drive menu Scan Settings Format Specify the format of the scanned file. PDF (.pdf) Note: PDF (.pdf) is the factory default setting. TIFF (.tif) JPEG (.jpg) XPS (.xps) RTF (.rtf) TXT (.txt) PDF Settings Configure the PDF settings. PDF Version Notes: 1.2–1.7...
  • Page 211 Understanding the printer menus Resolution Specify the resolution of the scan in dots per inch (dpi). 75 dpi Note: 150 is the factory default setting. 150 dpi 200 dpi 300 dpi 400 dpi 600 dpi Darkness Lighten or darken the output. 1–9 Note: 5 is the factory default setting.
  • Page 212 Understanding the printer menus JPEG Quality Set the quality of a JPEG photo image in relation to file size and quality. Best for content Note: Best for content is the factory default setting. 5–90 Text Default Set the quality of the text in relation to file size and the quality of the image. 5–90 Note: 75 is the factory default setting.
  • Page 213 Understanding the printer menus Contrast Specify the contrast of the output. 0–5 Note: Best for content is the factory default setting. Best for content Mirror Image Create a mirror image of the original document. Note: Off is the factory default setting. Negative Image Create a negative image of the original document.
  • Page 214 Understanding the printer menus Paper Saver Orientation Specify the orientation of a multiple‑page document. Auto Notes: Landscape • Auto is the factory default setting. Portrait • This setting affects jobs if the value of the Paper Saver setting in the same menu is not set to Off.
  • Page 215: Setup Menu

    Understanding the printer menus OCR Settings menu Note: This menu appears only if you have purchased and installed the AccuRead OCR solution. Auto Rotate Automatically rotate scanned documents for proper orientation. Note: On is the factory default setting. Despeckle Remove specks from a scanned image. Note: Off is the factory default setting.
  • Page 216 Understanding the printer menus Job Waiting Specify that print jobs be removed from the print queue if they require unavailable printer options or custom settings. They are stored in a separate print queue, so other jobs print normally. When the missing information or options are obtained, the stored jobs print.
  • Page 217: Finishing Menu

    Understanding the printer menus Print All Order Specify the order in which held and confidential jobs are printed when Print All is selected. Alphabetical Oldest First Note: Alphabetical is the factory default setting. Print jobs always appear in alphabetical order on the printer control Newest First panel.
  • Page 218 Understanding the printer menus Separator Sheets Specify whether blank separator sheets are inserted. Notes: Between Copies • Off is the factory default setting. Between Jobs • Between Copies inserts a blank sheet between each copy of a print job if Between Pages Collate is set to “(1,2,3) (1,2,3).”...
  • Page 219: Quality Menu

    Understanding the printer menus Quality menu Print Resolution Specify the printed output resolution in dots per inch. 300 dpi Note: 600 dpi is the factory default setting. 600 dpi 1200 dpi 1200 Image Q 2400 Image Q Pixel Boost Enable more pixels to print in clusters for clarity, in order to enhance images horizontally or vertically, or to enhance fonts.
  • Page 220 Understanding the printer menus Accounting Log Frequency Determine and set how often a log file is created. Daily Note: Monthly is the factory default setting. Weekly Monthly Log Action at End of Frequency Determine and set how the printer responds when the frequency threshold expires.
  • Page 221: Utilities Menu

    Understanding the printer menus Utilities menu Remove Held Jobs Delete confidential and held jobs from the printer hard disk. Confidential Notes: Held • Selecting a setting affects only print jobs that are resident in the printer. Not Restored Bookmarks, print jobs on flash drives, and other types of held jobs are not affected.
  • Page 222: Xps Menu

    Understanding the printer menus XPS menu Print Error Pages Print a page containing information on errors, including XML markup errors. Note: Off is the factory default setting. PDF menu Scale to Fit Scale page content to fit the selected paper size. Note: No is the factory default setting.
  • Page 223: Pcl Emul Menu

    Understanding the printer menus PCL Emul menu Font Source Specify the set of fonts used by the Font Name menu. Resident Notes: Disk • “Resident” is the factory default setting. Resident shows the factory Download default set of fonts downloaded in the RAM. Flash •...
  • Page 224 Understanding the printer menus PCL Emulation Settings Specify the orientation of text and graphics on the page. Orientation Notes: Portrait • Portrait is the factory default setting. Portrait prints text and graphics Landscape parallel to the short edge of the page. •...
  • Page 225 Understanding the printer menus Tray Renumber Configure the printer to work with printer software or programs that use different source assignments for trays and feeders. Assign MP Feeder Notes: None • “Off” is the factory default setting. 0–199 • “None” ignores the Select Paper Feed command. This option Assign Tray [x] appears only when it is selected by the PCL 5 interpreter.
  • Page 226: Html Menu

    Understanding the printer menus HTML menu Font Name Joanna MT Set the default font for HTML documents. Albertus MT Letter Gothic Note: The Times font is used in HTML documents that do Antique Olive Lubalin Graph not specify a font. Apple Chancery Marigold Arial MT...
  • Page 227: Help Menu

    Understanding the printer menus Backgrounds Specify whether to print backgrounds on HTML documents. Do Not Print Note: Print is the factory default setting. Print Image menu Auto Fit Select the optimal paper size, scaling, and orientation. Note: On is the factory default setting. It overrides scaling and orientation settings for some images.
  • Page 228: Saving Money And The Environment

    Saving money and the environment Saving money and the environment Lexmark is committed to environmental sustainability and is continually improving its printers to reduce their impact on the environment. We design with the environment in mind, engineer our packaging to reduce materials, and provide collection and recycling programs.
  • Page 229: Reducing Printer Noise

    Saving money and the environment • If you are using a proxy server, then temporarily disable it to load the Web page correctly. Click Settings > General Settings > Eco‑Mode > select a setting Use the factory default settings for all settings associated with Eco‑Mode. Off supports the performance specifications of the printer.
  • Page 230: Adjusting Sleep Mode

    Saving money and the environment Adjusting Sleep mode From the home screen, navigate to: > Settings > General Settings > Timeouts > Sleep Mode In the Sleep Mode field, select the number of minutes the printer is idle before it enters Sleep mode. Apply the changes.
  • Page 231: Recycling

    The foam used in Lexmark packaging is recyclable where foam recycling facilities exist. Facilities may not exist in your area. When you return a cartridge to Lexmark, you can reuse the box that the cartridge came in. Lexmark will recycle the box.
  • Page 232: Securing The Printer

    Securing the printer Securing the printer Statement of Volatility Your printer contains various types of memory that can store device and network settings, and user data. Type of memory Description Volatile memory Your printer uses standard random access memory (RAM) to temporarily buffer user data during simple print jobs.
  • Page 233: Erasing Non-Volatile Memory

    Securing the printer Erasing non‑volatile memory Erase individual settings, device and network settings, security settings, and embedded solutions by following these steps: Turn off the printer. Hold down 2 and 6 while turning the printer on. Release the buttons only when the screen with the progress bar appears.
  • Page 234: Configuring Printer Hard Disk Encryption

    Securing the printer The printer will perform a power‑on reset, and then return to normal operating mode. Configuring printer hard disk encryption Enable hard disk encryption to prevent loss of sensitive data in the event the printer or its hard disk is stolen. Note: Some printer models may not have a printer hard disk installed.
  • Page 235: Finding Printer Security Information

    You can also see the Embedded Web Server — Security: Administrator’s Guide for additional information: Go to www.lexmark.com, and then navigate to Support & Downloads > select your printer. Click the Manuals tab, and then select Embedded Web Server — Security: Administrator’s Guide.
  • Page 236: Maintaining The Printer

    Maintaining the printer Maintaining the printer Warning—Potential Damage: Failure to maintain optimum printer performance, or to replace parts and supplies, may cause damage to your printer. Cleaning printer parts Cleaning the printer Note: You may need to perform this task after every few months. Warning—Potential Damage: Damage to the printer caused by improper handling is not covered by the printer warranty.
  • Page 237: Cleaning The Scanner Glass

    Maintaining the printer Cleaning the scanner glass Clean the scanner glass if you encounter print quality problems, such as streaks on copied or scanned images. Slightly dampen a soft, lint-free cloth or paper towel with water. Open the scanner cover. Remove the white underside of the scanner cover.
  • Page 238 Maintaining the printer Open the bottom ADF door. Wipe the ADF scanner glass under the ADF door. Close the bottom ADF door. Place the white underside of the scanner cover on the scanner glass, and then close the scanner cover.
  • Page 239: Checking The Status Of Parts And Supplies

    Maintaining the printer Wipe the areas shown, and then let them dry. White underside of the scanner cover Scanner glass ADF glass White underside of the ADF cover Close the scanner cover. Checking the status of parts and supplies A message appears on the display when a replacement supply item is needed or when maintenance is required. Checking the status of parts and supplies on the printer control panel From the home screen, touch Status/Supplies >...
  • Page 240: Ordering Parts And Supplies

    Damage caused by the use of third-party supplies or parts is not covered by the warranty. All life indicators are designed to function with Lexmark supplies and parts, and may deliver unpredictable results if third-party supplies or parts are used. Imaging component usage beyond the intended life may damage your Lexmark printer or its associated components.
  • Page 241: Ordering An Imaging Unit

    High Yield Toner Cartridge 625H Extra High Yield Toner Cartridge 625X This toner cartridge is supported only in the MX711 printer model. For more information on countries located in each region, visit www.lexmark.com/regions. Item Regular cartridge Worldwide High Yield Toner Cartridge...
  • Page 242: Ordering A Maintenance Kit

    Lexmark Return Program fuser maintenance kit type Type Part number MX710 Series Return Program fuser maintenance kit Type 00 40X8420 MX710 Series Return Program fuser maintenance kit Type 01 40X8421 MX710 Series Return Program fuser maintenance kit Type 02...
  • Page 243: Storing Supplies

    Maintaining the printer Storing supplies Choose a cool, clean storage area for the printer supplies. Store supplies right side up in their original packing until you are ready to use them. Do not expose supplies to: • Direct sunlight • Temperatures above 35°C (95°F) •...
  • Page 244 Maintaining the printer Pull the cartridge out of the printer using the handle. Unpack the new toner cartridge, then remove the packing material, and then shake the cartridge to redistribute the toner. Insert the toner cartridge into the printer by aligning the side rails of the cartridge with the arrows on the side rails inside the printer.
  • Page 245: Replacing The Imaging Unit

    Maintaining the printer Close the multipurpose feeder door and the front cover. Replacing the imaging unit Lift the front cover, and then pull down the multipurpose feeder door.
  • Page 246 Maintaining the printer Pull out the toner cartridge from the printer using the handle. Lift the green handle, and then pull out the imaging unit from the printer.
  • Page 247 Maintaining the printer Unpack the new imaging unit, and then shake it. Remove all packing material from the imaging unit. Warning—Potential Damage: Do not expose the imaging unit to direct light for more than 10 minutes. Extended exposure to light may cause print quality problems. Warning—Potential Damage: Do not touch the photoconductor drum.
  • Page 248 Maintaining the printer Insert the toner cartridge into the printer by aligning the side rails of the cartridge with the arrows on the side rails inside the printer. Close the multipurpose feeder door and the front cover.
  • Page 249: Moving The Printer

    Maintaining the printer Moving the printer CAUTION—POTENTIAL INJURY: The printer weight is greater than 18 kg (40 lb) and requires two or more trained personnel to lift it safely. Before moving the printer CAUTION—POTENTIAL INJURY: Before moving the printer, follow these guidelines to avoid personal injury or printer damage: •...
  • Page 250: Moving The Printer To Another Location

    Maintaining the printer Moving the printer to another location The printer and its hardware options can be safely moved to another location by following these precautions: • Any cart used to move the printer must have a surface able to support the full footprint of the printer. •...
  • Page 251: Managing The Printer

    This chapter covers basic administrative support tasks using the Embedded Web Server. For more advanced system support tasks, see the Networking Guide on the Software and Documentation CD or the Embedded Web Server — Security: Administrator's Guide on the Lexmark support Web site at http://support.lexmark.com.
  • Page 252: Viewing Reports

    Managing the printer Viewing reports You can view some reports from the Embedded Web Server. These reports are useful for assessing the status of the printer, network, and supplies. Open a Web browser, and then type the printer IP address in the address field. Notes: •...
  • Page 253: Restoring Factory Default Settings

    Managing the printer Notification Description The printer generates an e-mail about the status of the supply when supply notification is enabled. The printer stops when some supplies become empty to prevent damage. Click Submit. Restoring factory default settings If you want to keep a list of the current menu settings for reference, then print a menu settings page before restoring the factory default settings.
  • Page 254: Clearing Jams

    Clearing jams Clearing jams Avoiding jams Load paper properly • Make sure that the paper lies flat in the tray. Correct loading of paper Incorrect loading of paper • Do not load or remove a tray while the printer is printing. •...
  • Page 255: Identifying Jam Locations

    Clearing jams Use recommended paper • Use only recommended paper or specialty media. • Do not load paper that is wrinkled, creased, damp, bent, or curled. • Flex, fan, and align the paper edges before loading. • Do not use paper that has been cut or trimmed by hand. •...
  • Page 256: Paper Jam In The Front Cover

    Clearing jams Area Area name Automatic document feeder (ADF) Paper jam in the front cover CAUTION—HOT SURFACE: The inside of the printer might be hot. To reduce the risk of injury from a hot component, allow the surface to cool before touching it. Open the front cover and the multipurpose feeder.
  • Page 257 Clearing jams Remove the toner cartridge. Remove the imaging unit. Warning—Potential Damage: Do not expose the imaging unit to direct light for more than 10 minutes. Extended exposure to light may cause print quality problems. Remove the jammed paper. Note: Make sure that all paper fragments are removed.
  • Page 258 Clearing jams Insert the imaging unit. Note: Use the arrows on the side of the printer as guides. Insert the toner cartridge. Note: Use the arrows on the side of the printer as guides.
  • Page 259: Paper Jam In The Rear Door

    Clearing jams Close the multipurpose feeder door and the front cover. Paper jam in the rear door CAUTION—HOT SURFACE: The inside of the printer might be hot. To reduce the risk of injury from a hot component, allow the surface to cool before touching it. Open the rear door.
  • Page 260 Clearing jams Close the rear door. Push the back of the standard tray. Remove the jammed paper. Note: Make sure that all paper fragments are removed.
  • Page 261: Paper Jam In The Standard Bin

    Clearing jams Insert the standard tray. Paper jam in the standard bin Remove the jammed paper. Note: Make sure that all paper fragments are removed.
  • Page 262: Paper Jam In The Duplex Unit

    Clearing jams Paper jam in the duplex unit CAUTION—HOT SURFACE: The inside of the printer might be hot. To reduce the risk of injury from a hot component, allow the surface to cool before touching it. Remove the tray. Remove the jammed paper. Note: Make sure that all paper fragments are removed.
  • Page 263: Paper Jam In Trays

    Clearing jams Paper jam in trays Pull out the tray. Remove the jammed paper. Note: Make sure that all paper fragments are removed. Insert the tray.
  • Page 264: Paper Jam In The Multipurpose Feeder

    Clearing jams Paper jam in the multipurpose feeder Remove paper from the multipurpose feeder. Remove the jammed paper. Note: Make sure that all paper fragments are removed. Flex, fan, and align the paper edges before loading.
  • Page 265: Paper Jam In The Automatic Document Feeder

    Clearing jams Reload paper, and then adjust the paper guide. Paper jam in the automatic document feeder Remove all original documents from the ADF tray. Open the ADF cover. Remove the jammed paper. Note: Make sure that all paper fragments are removed. Close the ADF cover.
  • Page 266 Clearing jams Open the scanner cover. Remove the jammed paper. Note: Make sure that all paper fragments are removed. Close the scanner cover.
  • Page 267: Troubleshooting

    Cartridge, imaging unit mismatch [41.xy] Use only a supported toner cartridge and imaging unit. Note: For a list of supported supplies, go to www.lexmark.com. Cartridge nearly low [88.xy] If necessary, touch Continue on the printer control panel to clear the message and continue printing.
  • Page 268: Close Door Or Insert Cartridge

    Troubleshooting Change [paper source] to [paper size] load [orientation] Try one or more of the following: • Load the correct size and type of paper in the tray or feeder, specify the size and type of paper in the Paper menu on the control panel, and then touch Finished changing paper. •...
  • Page 269: Close Top Access Cover

    Troubleshooting Close flatbed cover and load originals if restarting job [2yy.xx] Try one or more of the following: • Touch Scan from automatic feeder to continue scanning from the ADF immediately after the last successful scan job. • Touch Scan from flatbed to continue scanning from the scanner glass immediately after the last successful scan job.
  • Page 270: Fax Memory Full

    Troubleshooting Disk full [62] Try one or more of the following: • From the printer control panel, touch Continue to clear the message and continue processing. • Delete fonts, macros, and other data stored in the printer hard disk. • Install a printer hard disk with larger capacity.
  • Page 271 Troubleshooting Fax partition inoperative. Contact system administrator. Try one or more of the following: • From the printer control panel, touch Continue to clear the message. • Turn off the printer, and then turn it back on. If the message appears again, then contact your system support person.
  • Page 272 Troubleshooting Incompatible tray [x] [59] Try one or more of the following: • Remove the indicated tray. • From the printer control panel, touch Continue to clear the message and continue printing without using the indicated tray. Incorrect paper size, open [paper source] [34] Try one or more of the following: •...
  • Page 273 Troubleshooting Insufficient memory to support Resource Save feature [35] Install additional printer memory or touch Continue to disable Resource Save, clear the message, and continue printing. Insufficient memory, some Held Jobs were deleted [37] From the printer control panel, touch Continue to clear the message. Insufficient memory, some held jobs will not be restored [37] Try one or more of the following: •...
  • Page 274 • Cancel the print job. Maintenance kit low [80.xy] You may need to order a maintenance kit. For more information, visit the Lexmark support Web site at http://support.lexmark.com or contact customer support, and then report the message. If necessary, touch Continue to clear the message and continue printing.
  • Page 275 If necessary, touch Continue to clear the message and continue printing. Maintenance kit very low, [x] estimated pages remain [80.xy] You may need to replace the maintenance kit very soon. For more information, visit the Lexmark support Web site at http://support.lexmark.com...
  • Page 276 The printer has detected a non‑Lexmark supply or part installed in the printer. Your Lexmark printer is designed to function best with genuine Lexmark supplies and parts. Use of third- party supplies or parts may affect the performance, reliability, or life of the printer and its imaging components.
  • Page 277: Remove Paper From Standard Output Bin

    If the toner cartridge is installed, then remove and reinstall the unresponsive toner cartridge. Note: If the message appears after reinstalling the supply, then replace the toner cartridge. The cartridge may be defective or a non‑genuine Lexmark supply. For more information, see “Using genuine Lexmark parts and supplies”...
  • Page 278 Note: If you do not have a replacement imaging unit, then see the “Ordering supplies” section of the User’s Guide or visit www.lexmark.com. Replace imaging unit, 0 estimated pages remain [84.xy] Replace the imaging unit to clear the message and continue printing. For more information, see the instruction sheet that came with the supply or see the “Replacing supplies”...
  • Page 279 Touch Restart job to restart the scan job with the same settings from the previous scan job. Replace maintenance kit, recommended life exceeded [80.xy] The printer is scheduled for maintenance. For more information, go to http://support.lexmark.com contact your service representative. Replace maintenance kit to resume printing [80.xy] The printer is scheduled for maintenance.
  • Page 280 Remove the imaging unit, and then install a supported one to clear the message and continue printing. For more information, see the instruction sheet that came with the supply. This error can also be caused by installing a genuine Lexmark imaging unit, such as a MICR unit, that is not intended to be used in this product.
  • Page 281: Restore Held Jobs

    Troubleshooting Note: If you do not have a replacement imaging unit, then see the “Ordering supplies” section or visit www.lexmark.com. Replace wiper Try one or more of the following: • Replace the fuser wiper in the printer. • Touch Continue to clear the message and continue printing.
  • Page 282: Some Held Jobs Were Not Restored

    Contact customer support, and then report the message. The printer is scheduled for maintenance. Scanner maintenance required, use ADF Kit [80] The printer is scheduled for maintenance. For more information, go to the Lexmark support Web site at http://support.lexmark.com or contact your service representative, and then report the message.
  • Page 283: Supply Needed To Complete Job

    Troubleshooting Standard USB port disabled [56] Try one or more of the following: • From the printer control panel, touch Continue to clear the message. • Enable the USB port. From the printer control panel, navigate to: Network/Ports > USB Buffer > Auto Note: The printer discards any data received through the USB port.
  • Page 284: Unsupported Disk

    Troubleshooting Connect the power cord to a properly grounded electrical outlet. Turn the printer back on. Tray [x] paper size unsupported Replace with a supported paper size. Unformatted flash detected [53] Try one or more of the following: • From the printer control panel, touch Continue to stop the defragmentation and continue printing. •...
  • Page 285: Solving Printer Problems

    Troubleshooting Solving printer problems • “Basic printer problems” on page 285 • “Hardware and internal option problems” on page 287 • “Paper feed problems” on page 290 Basic printer problems The printer is not responding Action Step 1 Go to step 2. Turn on the printer.
  • Page 286 Troubleshooting Action Step 6 Turn on the switch or Go to step 7. reset the breaker. Make sure the electrical outlet is not turned off by a switch or breaker. Is the electrical outlet turned off by a switch or breaker? Step 7 Connect the printer Go to step 8.
  • Page 287 Troubleshooting Printer display is blank Action Step 1 The problem is Go to step 2. solved. Press the Sleep button on the printer control panel. Does Ready appear on the printer display? Step 2 The problem is Turn off the printer, solved.
  • Page 288: Internal Print Server Does Not Operate Correctly

    Troubleshooting Action Step 4 The problem is Contact customer solved. support. Check if the internal option is selected. It may be necessary to manually add the internal option in the printer driver to make it available for print jobs. For more information, see “Adding available options in the print driver”...
  • Page 289 Troubleshooting Action Step 2 The problem is Contact customer solved. support. Check the cable and the ISP connection. Use the correct cable, and then make sure it is securely connected to the ISP. Check if the ISP solution interface cable is securely connected into the receptacle of the controller board.
  • Page 290: Paper Feed Problems

    Troubleshooting Action Step 4 The problem is Contact customer solved. support. Check if the tray is available in the printer driver. Note: If necessary, manually add the tray in the printer driver to make it available for print jobs. For more information, see “Adding available options in the print driver”...
  • Page 291: Paper Frequently Jams

    Troubleshooting Paper frequently jams Action Step 1 Go to step 2. The problem is solved. Pull out the tray, and then do one or more of the following: • Make sure paper lies flat in the tray. • Check if the paper size indicators on the paper guides are aligned with the paper size indicators on the tray.
  • Page 292: Solving Print Problems

    Troubleshooting Solving print problems Printing problems Confidential and other held documents do not print Action Step 1 The problem is Go to step 2. solved. From the control panel, check if the documents appear in the Held Jobs list. Note: If the documents are not listed, then print the documents using the Print and Hold options.
  • Page 293 Troubleshooting Action Step 5 The problem is Contact customer solved. support. Add printer memory. Resend the print job. Are the documents printed? Envelope seals when printing Action Contact customer The problem is Use envelopes that have been stored in a dry environment. support.
  • Page 294: Incorrect Characters Print

    Troubleshooting Action Step 5 Contact customer The problem is support. solved. Check if the USB port is disabled by the system support person. Does the error message still appear? Incorrect characters print Action Step 1 Deactivate Hex Go to step 2. Trace mode.
  • Page 295: Large Jobs Do Not Collate

    Troubleshooting Action Step 4 The problem is Contact customer solved. support. Check if the trays are not linked. Resend the print job. Did the job print from the correct tray or on the correct paper? Large jobs do not collate Action Step 1 The problem is...
  • Page 296: Print Jobs Do Not Print

    Troubleshooting Action Step 2 The problem is Contact customer solved. support. Open the document you want to print in Adobe Acrobat. Click File > Print > Advanced > Print As Image > OK > OK. Do the files print? Print jobs do not print Action Step 1 The problem is...
  • Page 297: Print Job Takes Longer Than Expected

    Remove, and then reinstall the printer software. For more information, see “Installing the printer software” on page Note: The printer software is available at http://support.lexmark.com. Resend the print job. Do the jobs print? Print job takes longer than expected Action...
  • Page 298: Tray Linking Does Not Work

    Troubleshooting Action Step 5 The problem is Go to step 6. solved. Check if the cable connections to the printer and print server are secure. For more information, see the setup documentation that came with the printer. Resend the print job. Did the job print? Step 6 The problem is...
  • Page 299: Unexpected Page Breaks Occur

    Troubleshooting Action Step 1 The problem is Go to step 2. solved. Open the trays, and then check if they contain paper of the same size and type. • Check if the paper guides are in the correct positions for the size of the paper loaded in each tray.
  • Page 300 Troubleshooting Action Step 1 Go to step 2. The problem is solved. Print a font sample list to check if the fonts you are using are supported by the printer. From the printer control panel, navigate to: > Reports > Print Fonts Touch PCL Fonts or PostScript Fonts.
  • Page 301 Troubleshooting Action Step 2 Go to step 3. Do one or more of the following: From the printer control panel, set the paper size and type in the • Paper menu to match the paper loaded in the tray. Specify the paper size from the tray settings to match Do the paper size and type match the paper loaded in the tray?
  • Page 302: Gray Background On Prints

    Troubleshooting Action Step 2 The problem is Contact customer solved. support. Replace the fuser. For more information on installing the fuser, see the instruction sheet that came with the part. Resend the print job. Do compressed images still appear? Gray background on prints Leading edge ABCDE ABCDE...
  • Page 303 Troubleshooting Horizontal voids appear on prints Leading edge Trailing edge Action Step 1 Go to step 2. The problem is solved. Make sure your software program is using a correct fill pattern. Resend the print job. Do horizontal voids appear on prints? Step 2 Go to step 3.
  • Page 304 Troubleshooting Incorrect margins on prints A B C D A B C D A B C D Action Step 1 The problem is Go to step 2. solved. Move the width and length guides in the tray to the correct positions for the paper size loaded.
  • Page 305: Paper Curl

    Troubleshooting Paper curl Action Step 1 Go to step 2. Adjust the width and length guides. Move the width and length guides in the tray to the correct positions for the size of the paper loaded. Are the width and length guides positioned correctly? Step 2 Go to step 3.
  • Page 306: Printer Is Printing Solid Black Pages

    Troubleshooting Action Step 1 Go to step 2. The problem is solved. Check if there is packing material left on the imaging unit. Remove the toner cartridge, and then the imaging unit. Check if the packing material is properly removed from the imaging unit.
  • Page 307: Print Irregularities

    Troubleshooting Action Step 1 Go to step 2. The problem is solved. Reinstall the imaging unit. Remove the toner cartridge, and then the imaging unit. Warning—Potential Damage: Do not expose the imaging unit to direct light for more than 10 minutes. Extended exposure to light may cause print quality problems.
  • Page 308: Print Is Too Dark

    Troubleshooting Action Step 4 From the printer Go to step 5. control panel, set the Check if the paper loaded in the tray has texture or rough finishes. paper texture in the Paper menu to match Are you printing on textured or rough paper? the paper loaded in the tray.
  • Page 309 Troubleshooting Action Step 2 Go to step 3. Do one or more of the following: From the printer control panel, set the paper type, texture and • weight in the Paper menu to match the paper loaded in the tray. Specify the paper type, texture, and Resend the print job.
  • Page 310: Print Is Too Light

    Troubleshooting Print is too light Action Step 1 Go to step 2. The problem is solved. From the Quality menu on the printer control panel, increase the toner darkness. Note: 8 is the factory default setting. Resend the print job. Is the print still too light? Step 2 Go to step 3.
  • Page 311: Repeating Defects Appear On Prints

    Troubleshooting Action Step 6 Go to step 7. The problem is solved. Redistribute the toner in the imaging unit. Remove the toner cartridge, and then the imaging unit. Firmly shake the imaging unit. Warning—Potential Damage: Do not expose the imaging unit to direct light for more than 10 minutes.
  • Page 312: Shadow Images Appear On Prints

    Troubleshooting Shadow images appear on prints Leading edge A B C D A B C D A B C D A B C D Trailing edge Action Step 1 Go to step 2. Load paper with the correct paper type Load paper with the correct paper type and weight in the tray.
  • Page 313: Streaked Horizontal Lines Appear On Prints

    Troubleshooting Action Step 1 Go to step 2. The problem is solved. Move the width and length guides in the tray to the correct positions for the size of the paper loaded. Resend the print job. Is the print still skewed? Step 2 Contact customer...
  • Page 314: Streaked Vertical Lines Appear On Prints

    Troubleshooting Action Step 4 Go to step 5. The problem is solved. Reinstall the imaging unit. Remove the toner cartridge, and then the imaging unit. Warning—Potential Damage: Do not expose the imaging unit to direct light for more than 10 minutes. Extended exposure to light may cause print quality problems.
  • Page 315 Troubleshooting Action Step 2 Go to step 3. Do one or more of the following: From the printer control panel, set the paper texture, type, and • weight in the Paper menu to match the paper loaded in the tray. Specify the paper texture, type, and weight from the...
  • Page 316 Troubleshooting Toner fog or background shading appears on prints ABCDE ABCDE ABCDE Action Step 1 Go to step 2. The problem is solved. Reinstall the imaging unit. Remove, and then install the imaging unit. Resend the print job. Does fog or shading appear on prints? Step 2 Contact customer...
  • Page 317: Transparency Print Quality Is Poor

    Troubleshooting Toner specks appear on prints Action Replace the imaging unit, and then resend the print job. Contact customer The problem is support. solved. Do toner specks appear on prints? Transparency print quality is poor Action Step 1 Go to step 2. Set the paper type to Transparency.
  • Page 318: Solving Copy Problems

    Troubleshooting Action Step 1 Go to step 2. The problem is solved. Make sure your software program is using a correct fill pattern. Resend the print job. Do vertical voids appear on prints? Step 2 Go to step 3. The problem is solved.
  • Page 319: Copier Does Not Respond

    Troubleshooting Copier does not respond Action Step 1 Clear the error or Go to step 2. status message. Check if an error or status message appears on the display. Does an error or status message appear? Step 2 Go to step 3. Connect the power cord to the printer Check if the power cord is plugged into the printer and a properly...
  • Page 320: Poor Copy Quality

    Troubleshooting Poor copy quality Action Step 1 Clear the error or Go to step 2. status message. Check if an error or status message appears on the display. Does an error or status message appear? Step 2 Go to step 3. Increase the scan resolution setting for Check the quality of the original document.
  • Page 321: Solving Fax Problems

    Troubleshooting Action Step 8 Go to step 9. The problem is solved. Check for missing or faded text on prints. From the Copy screen, navigate to: Advanced Options > Advanced Imaging Adjust the settings: • Sharpness—Increase the current setting. • Contrast—Increase the current setting.
  • Page 322: Caller Id Is Not Shown

    Troubleshooting Caller ID is not shown Action Contact your telephone company to check if your telephone line The problem is Contact customer is subscribed to the caller ID service. solved. support. Notes: • If your region supports multiple caller ID patterns, then you may have to change the default setting.
  • Page 323 Troubleshooting Action Step 5 The problem is Go to step 6. solved. Check the telephone wall jack. Plug the telephone cable into the wall jack. Listen for a dial tone. If you do not hear a dial tone, then plug a different telephone cable into the wall jack.
  • Page 324 Troubleshooting Action Step 7 Go to step 8. • Try calling the fax number to make Check for a dial tone. sure that it is working properly. Did you hear a dial tone? • If the telephone line is being used by another device, then wait until the other...
  • Page 325: Can Receive But Not Send Faxes

    Troubleshooting Can receive but not send faxes Action Step 1 The problem is Go to step 2. solved. Check if the printer is in Fax mode. From the home screen, touch Fax to put the printer in Fax mode, and then send the fax. Note: The Multi Send application does not support the XPS output type.
  • Page 326 Troubleshooting Action Step 2 The problem is Go to step 3. solved. Check the ring count delay settings. Open a Web browser, and then type the printer IP address in the address field. Notes: • View the printer IP address on the printer home screen. The IP address appears as four sets of numbers separated by periods, such as 123.123.123.123.
  • Page 327: Solving Scanner Problems

    Troubleshooting Received fax has poor print quality Action Step 1 The problem is Go to step 2. solved. Ask the person who sent you the fax to: Check if the quality of the original document is satisfactory. Increase the fax scan resolution, if possible. Resend the fax.
  • Page 328: Cannot Scan From A Computer

    Troubleshooting • “Scan job was not successful” on page 330 • “Scanner unit does not close” on page 330 • “Scanning takes too long or freezes the computer” on page 330 • “The scanner does not respond” on page 331 Cannot scan from a computer Action Step 1...
  • Page 329: Poor Scanned Image Quality

    Troubleshooting Poor scanned image quality Action Step 1 Clear the error Go to step 2. message. Check if an error message appears on the display. Is there an error message on the printer display? Step 2 Go to step 3. Increase the scan resolution settings Check the quality of the original document.
  • Page 330: Scanner Unit Does Not Close

    Troubleshooting Scan job was not successful Action Step 1 Go to step 2. Connect the cables properly. Check the cable connections. Make sure the Ethernet or USB cable is securely connected to the computer and the printer. Are the cables securely connected? Step 2 Change the file Go to step 3.
  • Page 331 Troubleshooting Action Step 2 Contact customer The problem is support. solved. Select a lower scan resolution. Does scanning still take too long or freeze the computer? The scanner does not respond Action Step 1 Go to step 2. Turn on the printer. Check if the printer is turned on.
  • Page 332: Solving Home Screen Application Problems

    Troubleshooting Action Step 7 The problem is Contact customer solved. support. Turn off the printer, then wait for about 10 seconds, and then turn the printer back on. Are the printer and scanner working? Solving home screen application problems An application error has occurred Action Step 1 Go to step 2.
  • Page 333 Troubleshooting Action Step 2 The problem is Go to step 3. solved. Make sure the printer IP address is correct. View the printer IP address: • From the TCP/IP section in the Network/Ports menu • By printing a network setup page or menu settings page, and then finding the TCP/IP section Note: An IP address appears as four sets of numbers separated by periods, such as 123.123.123.123.
  • Page 334: Contacting Customer Support

    Troubleshooting Contacting customer support Technical support via telephone is available. In the U.S. or Canada, call 1-800-539-6275. To contact technical support in other countries or regions, send an e‑mail, or chat, go to http://support.lexmark.com.
  • Page 335: Notices

    The following paragraph does not apply to any country where such provisions are inconsistent with local law: LEXMARK INTERNATIONAL, INC., PROVIDES THIS PUBLICATION “AS IS” WITHOUT WARRANTY OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE.
  • Page 336 Notices Trademarks Lexmark, the Lexmark logo, MarkNet, and MarkVision are trademarks or registered trademarks of Lexmark International, Inc. in the United States and/or other countries. Google Cloud Print is a trademark of Google Inc. Mac and the Mac logo are trademarks of Apple Inc., registered in the U.S. and other countries.
  • Page 337: Noise Emission Levels

    Note: To assure compliance with FCC regulations on electromagnetic interference for a Class A computing device, use a properly shielded and grounded cable such as Lexmark part number 1021231 for parallel attach or 1021294 for USB attach. Use of a substitute cable not properly shielded and grounded may result in a violation of FCC regulations.
  • Page 338: Temperature Information

    The WEEE logo signifies specific recycling programs and procedures for electronic products in countries of the European Union. We encourage the recycling of our products. If you have further questions about recycling options, visit the Lexmark Web site at www.lexmark.com for your local sales office phone number.
  • Page 339: Energy Star

    Notices ENERGY STAR Any Lexmark product bearing the ENERGY STAR emblem on the product or on a start-up screen is certified to comply with Environmental Protection Agency (EPA) ENERGY STAR requirements as configured when shipped by Lexmark. Laser notice The printer is certified in the U.S. to conform to the requirements of DHHS 21 CFR Chapter I, Subchapter J for Class I (1) laser products, and elsewhere is certified as a Class I laser product conforming to the requirements...
  • Page 340: Power Consumption

    The power consumption levels listed in the previous table represent time-averaged measurements. Instantaneous power draws may be substantially higher than the average. Values are subject to change. See www.lexmark.com for current values. Sleep Mode This product is designed with an energy-saving mode called Sleep Mode. The Sleep Mode saves energy by lowering power consumption during extended periods of inactivity.
  • Page 341: Industry Canada Compliance Statement

    The manufacturer of this product is: Lexmark International, Inc., 740 West New Circle Road, Lexington, KY, 40550 USA. The authorized representative is: Lexmark International Technology Hungária Kft., 8 Lechner Ödön fasor, Millennium Tower III, 1095 Budapest HUNGARY.
  • Page 342 If this happens, the telephone company will provide advance notice in order for you to make necessary modifications to maintain uninterrupted service. If you experience trouble with this equipment, for repair or warranty information, contact Lexmark International, Inc. at www.lexmark.com...
  • Page 343: Notice To Users Of The Canadian Telephone Network

    Notices Connection to party line service is subject to state tariffs. Contact the state public utility commission, public service commission, or corporation commission for information. If your home has specially wired alarm equipment connected to the telephone line, ensure the installation of this equipment does not disable your alarm equipment.
  • Page 344: Notice To Users Of The New Zealand Telephone Network

    Using this product in Switzerland This product requires a Swiss billing tone filter (Lexmark part number 80D1877) to be installed on any line which receives metering pulses in Switzerland. The filter must be used, as metering pulses are present on all analog...
  • Page 345 Zeitsteuertakte vorhanden sind. Uso del prodotto in Svizzera Questo prodotto richiede un filtro toni Billing svizzero, (codice Lexmark 80D1877) da installare su tutte le linee che ricevono impulsi remoti in Svizzera. È necessario utilizzare il filtro poiché gli impulsi remoti sono presenti su tutte le linee analogiche in Svizzera.
  • Page 346 —Is manufactured from new parts, or new and serviceable used parts, which perform like new parts —Is, during normal use, free from defects in material and workmanship If this product does not function as warranted during the warranty period, contact a Remarketer or Lexmark for repair or replacement (at Lexmark's option).
  • Page 347 As part of your warranty service and/or replacement, Lexmark may update the firmware in your printer to the latest version. Firmware updates may modify printer settings and cause counterfeit and/or unauthorized products, supplies, parts, materials (such as toners and inks), software, or interfaces to stop working.
  • Page 348 Notices Lexmark's liability for actual damages from any cause whatsoever will be limited to the amount you paid for the product that caused the damages. This limitation of liability will not apply to claims by you for bodily injury or damage to real property or tangible personal property for which Lexmark is legally liable.
  • Page 349: Index

    Index Index checking the status of parts and Numerics supplies 239 2100‑sheet tray blocking junk faxes 131 checking the virtual display installing 47 buttons, printer control panel 15 using the Embedded Web loading paper 66 buttons, touch screen Server 251 250‑sheet tray using 18 checking virtual display...
  • Page 350 Index connecting printer to distinctive copy troubleshooting custom paper type name ring service 126 copier does not respond 319 creating 77 connecting to a wireless network partial document or photo Custom Scan Sizes menu 155 using PIN (Personal copies 319 Custom Type [x] Identification Number) poor copy quality 320...
  • Page 351 Index Error reading USB hub. Remove using the address book 108 hub. 270 using the printer control Eco‑Mode setting 228 Ethernet network panel 108 Edit Security Setups menu 171 preparing to set up for Ethernet embedded solutions information printing 53 erasing 233 Ethernet port 50 factory defaults...
  • Page 352 Index fax troubleshooting Forms and Favorites home screen buttons and icons caller ID is not shown 322 setting up 22 description 16 can receive but not send forwarding faxes 133 HTML menu 226 faxes 325 can send but not receive FTP options 141 faxes 325 FTP address...
  • Page 353 Maintenance kit nearly low feeder 72, 80 Parallel [x] 165 [80.xy] 275 loading, trays 59, 80 PCL Emul 223 Maintenance kit very low, [x] Lexmark Print PDF 222 estimated pages remain using 88 PostScript 222 [80.xy] 275 light, indicator 15...
  • Page 354 275 paper Parallel port [x] disabled [56] 276 noise emission levels 337 characteristics 81 parts Non‑Lexmark [supply type], see different sizes, copying 97 checking status 239 User’s Guide [33.xy] 275 letterhead 82 checking, from printer control non‑volatile memory 232...
  • Page 355 Index placing separator sheets envelope seals when Cartridge, imaging unit between copies 100 printing 293 mismatch [41.xy] 267 port settings error reading flash drive 293 Change [paper source] to configuring 57 incorrect characters print 294 [custom string] load PostScript menu 222 incorrect margins on prints 304 [orientation] 267 power cord socket 50...
  • Page 356 [32.xy] 280 Incorrect paper size, open disabled. 275 Replace wiper 281 [paper source] [34] 272 Non‑Lexmark [supply type], see Restore held jobs? 281 Scan document too long 281 Insert Tray [x] 272 User’s Guide [33.xy] 275 Install Tray [x] 272 Not enough free space in flash...
  • Page 357 Replace unsupported cartridge using 82, 228 printer options troubleshooting [32.xy] 280 recycling internal option is not Replace unsupported imaging Lexmark packaging 231 detected 287 unit [32.xy] 280 Lexmark products 231 internal print server 288 Replace wiper 281 toner cartridges 231...
  • Page 358 Index resolution 141 Scanner maintenance required serial printing Save As Shortcut 141 soon, use ADF Kit [80] 282 setting up 57 Scan Preview 142 Scanner maintenance required, Set Date/Time menu 176 Send As 141 use ADF Kit [80] 282 setting Scan Preview scanning paper size 59...
  • Page 359 flash drive 293 conserving 228 loading 72 incorrect characters print 294 storing 243 tips 81 incorrect margins on prints 304 using genuine Lexmark 240 tray jammed pages are not using recycled paper 228 loading 59 reprinted 290 supplies, ordering...
  • Page 360 Index printer is printing solid black Unsupported USB hub, please wireless network setup pages 306 remove 270 using the Embedded Web repeating defects appear on USB port 50 Server 56 prints 311 USB port [x] disabled [56] 284 wireless setup wizard shadow images appear on USB/parallel interface card using 55...

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