Using Electronic Services; The World Wide Web - Lenovo Aptiva Product Manual

PC-Doctor for Windows works through the Windows operating system to diagnose hardware and
report operating-system-controlled settings that can cause hardware problems. You must install
PC-Doctor for Windows from the Software Selections CD before you can use it. IBM Enhanced
Diagnostics is an enhanced version of the DOS-based PC-Doctor program. IBM Enhanced
Diagnostics performs tests directly on the hardware, independent of the Windows operating
system. You run IBM Enhanced Diagnostics directly from the Enhanced Diagnostics CD. Make
sure you run both of these programs before you contact the IBM PC HelpCenter for technical
support.

Using Electronic Services

There are many ways to receive technical support and information. When you use electronic
support, the only charges that typically apply are the ones you pay to your telephone company or to
the company you use to log onto the World Wide Web (your Internet service provider). Here are
some of the electronic support options that you can use.

The World Wide Web

You can link to the IBM Aptiva Support page to search for technical tips, download device-driver
updates, and find out about many other things.
For the Unites States, Canada, Australia, and New Zealand, the address for the IBM Personal
Computing Support home page is:
http://www.ibm.com/pc/support
From the Support home page, under Select a Brand, click the arrow, and select Aptiva & PS/1 to
go to the IBM Aptiva Support page.
For other countries or regions, use the following address:
http://www.ibm.com/pc/xx/aptiva.html
Replace xx with the two-letter code shown in the following table.
Country or region
Austria
Belgium
Denmark
Finland
France
Germany
Ireland
Italy
Luxembourg
Netherlands
Norway
Code
AT
BE
DK
FI
FR
DE
UK
IT
BE
NL
NO
Overview
13