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Thank you for purchasing the LH110 Series Digital Video Surveillance Recorder. This manual refers to the following models: • LH114000 Series (4-channel model) • LH118000 Series (8-channel model) • LH116000 Series (16-channel model) To learn more about this product and to learn about our complete range of accessory products, please visit our website at: www.lorextechnology.com CAUTION...
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B E F O R E Y O U S TA R T THIS PRODUCT MAY REQUIRE PROFESSIONAL INSTALLATION LOREX IS COMMITTED TO FULFILLING YOUR SECURITY NEEDS • We have developed user friendly products and documentation. Please read the Quick Start Guide and User Manual before you install this product.
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ESTE PRODUCTO PUEDE EXIGIR UNA CE PRODUIT POURRAIT EXIGER UNE INSTALACIÓN PROFESIONAL INSTALLATION PROFESSIONNELLE LOREX S’ENGAGE À SATISFAIRE LOREX SE COMPROMETE A SATISFACER VOS BESOINS SÉCURITAIRES SUS NECESIDADES EN SEGURIDAD • Favor de leer la guía de instalación rápida y la •...
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Customer Care (for warranty and accessory sales) customerservice@lorexcorp.com Customer Feedback info@lorexcorp.com By Phone: North America: Customer Service: 1-888-425-6739 (1-888-42-LOREX) Tech Support: 1-877-755-6739 (1-877-75-LOREX) Mexico: 1-800-514-6739 International: +800-425-6739-0 (Example: From the UK, dial 00 instead of +) M a y 5 201 1 - R11...
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NO DEVUELVA ESTE PRODUCTO A LA TIENDA NE RETOURNEZ PAS CE PRODUIT AU MAGASIN Cerciórese de por favor colocar su producto en www. Veuillez veiller à enregistrer votre produit à www.lorex- lorexcctv.com/registration para recibir actualizacio- cctv.com/registration pour recevoir des mises à jour et nes y la información del producto...
Important Safeguards In addition to the careful attention devoted to quality standards in the manufacture process of your video product, safety is a major factor in the design of every instrument. However, safety is your responsibility too. This sheet lists important information that will help to assure your enjoyment and proper use of the video product and accessory equipment.
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Service 13. Servicing - Do not attempt to service this video 19. Cleaning - Unplug the video product from the wall equipment yourself as opening or removing covers outlet before cleaning. Do not use liquid cleaners or may expose you to dangerous voltage or other aerosol cleaners.
General Precautions 1. All warnings and instructions in this manual should be followed. 2. Remove the plug from the outlet before cleaning. Do not use liquid aerosol detergents. Use a water dampened cloth for cleaning. 3. Do not use this unit in humid or wet places. 4.
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Research In Motion Ltd. Android is a trademark of Google Inc. Symbian is a trademark or registered trademark of Symbian Software Ltd. Other trademarks are the property of Lorex Technology Inc. We reserve the right to change models, configurations or specifications without notice or liability.
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Section 4: Appendices Appendix A: System Specifications ....... 96 Appendix B: Networking Checklist....... . 97 Appendix C: How do I find my IP &...
Getting Started The system comes with the following components: DVR (DIGITAL VIDEO RECORDER) 12V DC POWER SUPPLY REMOTE CONTROL *4/8 channel model remote shown ETHERNET CABLE USB MOUSE INSTRUCTION MANUAL QUICKSTART GUIDE DOCUMENTATION CD AUDIO HARNESS CABLE 16-Channel models only HARD DRIVE SIZE, NUMBER OF CHANNELS, AND CAMERA CONFIGURATION MAY VARY BY MODEL.
Front Panel 4-channel IR Sensor: IR receiver for the remote control. LED Indicators: • PWR : Power LED • HDD : Hard disk activity LED Menu & Playback Controls: • : In Playback mode, press for reverse playback. Press repeatedly to speed up video. •...
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8- channel IR Sensor: IR receiver for the remote control. LED Indicators: • PWR : Power LED • HDD : Hard disk activity LED Menu & Playback Controls: • : In Playback mode, press for reverse playback. Press repeatedly to speed up video. •...
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16-channel IR Sensor: IR receiver for the remote control. LED Indicators: • PWR : Power LED • HDD : Hard disk activity LED Menu & Playback Controls: • : In Playback mode, press for reverse playback. Press repeatedly to speed up video. •...
Rear Panel 4-channel 8-channel DC12V: Connect the included AC power adapter to turn on the DVR. PTZ Block: Connect the terminal wires for a PTZ (Pan Tilt Zoom) camera (not included) LAN: Connect a CAT 5 RJ45 Ethernet cable for local and remote connectivity. USB Port (Firmware upgrades): USB port for firmware upgrades / media backup.
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Rear Panel 16-channel BNC Video IN: Connect up to 16 cameras. Main & Spot Video Out: • Main: Outputs the DVR interface to a BNC connection. This allows you to see your mouse cursor, and have full control of the system on a secondary monitor. •...
Basic Setup Basic Setup Step 1: Connect the BNC cameras. • Connect the BNC cameras to the BNC ports (labeled VIDEO INPUT) on the rear panel of the system. *8-channel model shown Push and twist the BNC connector clockwise to secure it to the BNC port.
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Basic Setup Step 3: Connect the Ethernet cable • Connect the ethernet cable to the ethernet port on the rear panel of the system. Connect the other end of the ethernet cable to a router on your network. *8-channel model shown Ethernet Cable Step 4: Connect the display •...
Basic Setup Step 6: Verify camera image • Power on the cameras, and then verify the camera video quality before mounting the cameras to a permanent location. • Mount the cameras under a sheltered location. Always verify the outdoor rating of your camera before installing it in a permanent location.
Connecting Cameras Connecting Cameras Before you mount the cameras, test to ensure the cameras have no problems. Plan where you will route the wiring for the camera, and where you will aim the camera. Installation Tips • Mount the camera where the lenses are away from direct and intense sunlight. •...
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Connecting Cameras Connecting BNC Cameras To install BNC cameras to your system: Connect the male power connector on the BNC extension cable to the female power connector on the camera. • Connect the BNC connector to the camera. Connect the female power connector on the BNC extension cable to the power adapter. •...
Mouse Control Mouse Control The system is designed for mouse navigation. To use the mouse, connect the mouse to the rear USB panel on the DVR. 4/8 Channel Model *8-channel model shown Plug the mouse into the top USB port. 16 Channel Model Plug the mouse into the top USB port Use the mouse buttons to perform the following:...
Remote Control (4 & 8 Channel) Remote Control (4 & 8 Channel) The remote control is the secondary input device for navigating the system’s interface. To use the remote control: Number Keys (1 -9) : Selects the desired channel in full screen mode •...
Remote Control (16 Channel) Remote Control (16 Channel) The remote control is the secondary input device for navigating the system’s interface. To use the remote control: REC: Starts system recording. • SEARCH: Opens the Search menu. • Number Keys (1 -0): Opens the desired channel in full screen mode.
Starting the System Starting the System To power the system ON: • 4/8 Channel: Connect the power cable to the DC 12V port on the rear panel. • 16- Channel : Press I on the power switch on the rear panel of the system. 16-Channel model At startup, the system performs a basic system check and runs an initial loading sequence.
Starting the System Restoring the system’s resolution if you see a blank screen If you see a blank screen on your monitor after turning on your system, the DVR’s output resolution may be higher than what your monitor supports. Follow the steps below to restore the DVR’s default resolution to 1024 x 768.
Using the Onscreen Display Using the Onscreen Display Use the system’s graphical onscreen display to navigate menus and configure options and settings. 1. Date & Time 2. Record Status 3. Channel number / Channel Title Date & Time: Displays the date and time on the system Record Status: Displays the current recording status of the system: C=continuous (normal recording);...
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Using the Onscreen Display Using the Sub-Menu When using the mouse, use the Sub-Menu to access several system options, including the Main Menu and PTZ control. To open the Sub-Menu: Right-click anywhere onscreen OR press the Sub Menu button (4/8 ch.) / MENU button (16ch.) on the remote.
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Using the Onscreen Display Using the Virtual Keyboard Mouse Only When using the mouse, you can input certain values using the onscreen virtual keyboard. You will need to use the Virtual Keyboard when entering your User ID and Password. To use the Virtual Keyboard: Click on an option or field, such as the User ID and Password fields.
Setting the Date and Time It is highly recommended to set the date and time when first setting up your system. Inaccurate time stamps may render your footage unusable for court evidence. To set the date and time: Right-click anywhere on the screen to open the Sub-Menu and select MAIN MENU. •...
Recording By default, the system is set to immediately record video from connected cameras in Continuous Recording Mode. • Recording—Continuous: Normal, continuous recording You can set the system to stop recording once the hard drive is full, or to continually record by overwriting previously recorded data.
Playback Playback View recorded video on the system through the Search Menu. To begin playback: Right-click anywhere onscreen and select Rec Search. NOTE: When you first open the Search Menu, it displays the current month and date. Playback Select channel to play back Date field Time block Click Playback to playback the last minute of recorded video (Quick Search).
Playback Onscreen Playback Controls To use the onscreen playback controls: Move the mouse slightly to display the onscreen playback controls. You can also use the playback control buttons on the remote control or front panel of the system. Playback controls Reverse playback Fast Forward Frame by frame...
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Playback Click the Backup button. Backup In the Type drop-down menu, select the type of recording you wish to back up. Select from Normal or Alarm recordings. Select video type Select checkbox Backup Click Prev or Next to scroll through the list of videos. The videos are named by time. Videos are "packed"...
Locate the Lorex Player 10 software from the CD installation wizard. Follow the on-screen instructions to install Lorex Player 10. When installation finishes, double-click the Lorex Player icon on your desktop to open the program. To load a video with Lorex Player 10: Click the + button, and then click FILES.
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Playback Locate the directory of the video file. Select the file and then click Open. Open Double-click the video file in the file column on the right to watch the video. Double-click video file to begin playback Playback Navigation Video Slider Take screen shot Volume Pause Stop Rewind...
Playback Converting Backed Up Video to AVI Files The DVR saves its backup files as proprietary video files. To share these files, you must convert them into .AVI files. Note that the AVI generator can also back up audio in audio-enabled cameras.
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Playback Click Save As. Save As Select the video directory of where you want the AVI file to output. In the filename field, enter a desired file name. Click Save. Save Enter file name Click Start to begin the file conversion. Start Click OK once the file conversion is complete.
Managing Passwords Managing Passwords ATTENTION: By default, passwords are disabled on the system. You will not need a password to log in or access menus. You will not need a password to access your system using the browser-based remote software. When you first startup your system, you are technically logged in as the ADMIN.
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Managing Passwords To change the ADMIN password: Beside admin, select the checkbox under SEL. Select checkbox Edit Click the Edit button. The User Password Setup window opens. Configure the following: • Beside the PASSWORD ENABLE drop-down menu, select ENABLE. • Beside PASSWORD, enter your desired 6-digit password using the mouse. •...
Managing Passwords Changing User Settings and Authority You can add multiple users to the system. Each user can have different privileges in the system. To add a user to the system, and edit user preferences: Right-click anywhere onscreen to open the Sub-Menu and select MAIN MENU. Click System>User Setting.
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Managing Passwords Select the SEL checkbox beside the user you recently added, and then click AUTHORITY. Select the checkbox beside the user you wish to configure Authority Select the menu items you want the user to have access to. Click APPLY and then EXIT to save your settings.
Using the Main Menu Using the Main Menu To open the Main Menu: • Right-click anywhere onscreen to open the Sub-Menu and select MAIN MENU (mouse only), or press the MENU button on the remote control or front panel of the system. NOTE: If passwords are enabled on the system, you need to enter the 6-digit numerical password to open the Main Menu.
Using the Main Menu Display Adjusting the image color The display menu allows you Click the Setup button. The Color Setup window opens. to configure DVR image settings, and general settings on how your DVR displays names and titles on screen. To open the Display menu: Right-click>Main Menu>Display Tip: When you want to apply the setting...
Using the Main Menu Record Adjusting Recording Quality The Record menu allows you Adjusting recording quality allows you to configure scheduled to customize which cameras will record recording, recording in more detail. This allows you to resolution, and image quality settings. conserve storage space.
Enabling / Disabling audio a. In the CH drop-down menu, select the channel that you wish to apply the recording setting to. Audio recording requires b. Select the type of recording you wish to audio-enabled cameras (not included). apply: Alarm, Continuous, or No Depending on your DVR model, you will Record.
Network Changing the DVR’s Media and Web Port The Network menu allows you to configure the system’s The DVR’s Default media port is 9000. DDNS and network settings. The default web port is 80. You must port forward the Media Port and Web To open the Network menu: port to your router for remote access.
Using the Main Menu Configuring DDNS settings Auto Port Forwarding DDNS allows you to remotely connect to The Auto Port Forwarding feature your system remotely. You must create opens the required ports in your router a DDNS account, and enter your DDNS without configuring your router.
Using the Main Menu Search Video Playback Controls Move the mouse slightly to display the The Search menu allows you onscreen playback controls. You can to search for archived video also use the playback control buttons on your system. on the remote control or front panel of To open the Search menu: the system.
Using the Main Menu Select the channel that you wish to play Click the Backup button. back and then press Play to begin playback. Play button Backup Backing Up Video In the Type drop-down menu, select the type of recording you wish to back up. After you find the event using the Select from Normal or Alarm recordings.
Using the Main Menu Click Backup. Wait for the backup to finish before removing the USB memory drive. Viewing Archived Video For details on viewing archived video, see “Viewing Backed Up Video” on page 25.
Using the Main Menu Device To set the hard drive recording mode (loop or linear): The Device menu allows you Click HDD. to configure hard drive, alarm, PTZ, Mobile and Click the checkbox under Select to choose ....Motion settings. the drive you wish to configure. To open the Device menu: In the Overwrite drop-menu, select AUTO Right-click>Main Menu>Device...
Using the Main Menu Configuring Alarm Settings • If you enable the buzzer, select the type of events you want to trigger the DVR from The Alarm settings menu allows you to sending out an event: configure how the system behaves •...
• Enable: Uses custom e-mail server settings. Default • Disable: Disables e-mail notification. • Default: Uses the Lorex e-mail server to In the Sender field, enter the e-mail send out alarm notifications. This is the address of the sender. This can be any recommended selection.
Using the Main Menu To configure PTZ settings: Configuring mobile connectivity From the Device menu, click PTZ. settings To remotely view your DVR using a mobile device, you must port forward the mobile port (by default port 1025) to your router, and enter the mobile port number in the DVR.
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Using the Main Menu To configure Motion settings: To configure the Motion Area grid: From the Device menu, click Motion. Drag the mouse cursor over the area where you want to disable motion detection. NOTE: By default, the entire screen has motion activation selected.
Using the Main Menu Advance Adjusting the system time and DST (Daylight Saving Time) The Advance menu allows you to configure system Settings date/time, password, screen To change the system time : resolution, language, and system maintenance schedules. From the Advance menu, click Date / Time.
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Configure the following: Configure the following: • Daylight Saving Time: Select Enable • User Enable: Select ENABLE to add the • Time Offset: Select how many hours the user. time should move forward or backward • User name: Click the blank field to enter •...
Using the Main Menu Configuring System Video and • Video System: Select PAL or NTSC. • Video Output (16 ch. only): Select the port Audio settings the video will output from. Select from the The A/V Setup menu allows you to MAIN-OUT port or the SPOT OUT port.
Using the Main Menu Configure the following: Right-click to exit the menu, and then click Apply. The privacy area blacks out the • Channel: Select the channel you wish to selected area. assign a privacy area to. • Privacy Zone: Select ENABLE to enable a privacy zone.
Using the Main Menu Viewing System Information In the Auto Reboot drop-down menu, select the frequency of how often the To view system information: system should reboot. • From the Advance menu, click Information. In the frequency drop-down menu, select from Every Week, Everyday, Every Month.
Using the Main Menu Loading System Defaults Upgrading The System Firmware Loading the system defaults restores The latest firmware version can be the system’s configuration to the found at www.lorextechnology.com. factory settings. Navigate to the appropriate product page, and locate your system’s firmware.
“Remote Viewing” on page 60. “Appendix O: Remote Viewing (Mac)” on page 123. System Requirements Prior to using Lorex Web Client, make sure your system meets or exceeds the following system requirements: Description Requirement ® Pentium...
Remote Connectivity Accessing your DVR within a local network (LAN) You can connect to your DVR through Internet Explorer through the local area network (LAN). NOTE: This method only works if your computer is on the same network as the DVR. Prerequisites •...
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Remote Connectivity Step 1 of 2 : Obtain the DVR’s local IP address and Web Port Press the PTZ button on the front panel of the system to open the System Information window. DVR IP address Web Server Port Write down the IP address and Web Server Port number of the DVR. •...
Step 2 of 5: Create a DDNS Account Lorex offers a free DDNS service for use with your system. A DDNS account allows you to set up a web site address that points back to your local network. This allows you to connect to your system remotely.
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Remote Connectivity Complete the System Information fields: • Product License (Code): Select your product model from the Product License drop down menu. • MAC Address: The physical address of your system on your network. You can find the MAC address of your DVR by pressing the PTZ button on the front panel to open the System Information window.
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Remote Connectivity Step 3 of 5: Enable DDNS on the DVR To enable DDNS in your DVR: Right-click in the main viewing window, and then click Main Menu>Network. Click DDNS Setup. DDNS Setup In the DDNS drop-down menu, select Enable. Beside Server, select LOREXDDNS (default). Select Enable tomsmith Host Name: Enter DDNS sub-domain name...
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Remote Connectivity Step 5 of 5: Enter the DDNS Address into the browser To access your DVR remotely, enter the DDNS address that you created earlier into Internet Explorer. The DDNS URL must include http:// , the name of your DDNS URL, followed by a colon, then the Web Server Port number of your DVR.
Remote Viewing Remote Viewing Remote Viewing on the Mac • For details, see “Appendix O: Remote Viewing (Mac)” on page 123. Remote Viewing on the PC Upon login, the Remote Surveillance main screen opens in your browser. Navigation Tabs: Allows you to access the following tabs: •...
Remote Viewing Viewing your DVR remotely for the first time When connecting to your system the first time, you will have to install an ActiveX plug-in for Internet Explorer. To install ActiveX plugins on Internet Explorer: Log in to your system using Internet Explorer. Click the ActiveX banner near the top of the browser, and then click Run Add-on.
Remote Viewing Changing Viewing Modes You can change the number of channels that the system displays simultaneously (i.e. split screen mode, single channel mode etc.) To change the DVR’s viewing mode: • Click one of the following: Taking Screen Shots The system can take screen shots of a selected channel during live playback.
Remote Viewing Recording Video You can record video footage directly onto your local hard drive. Once the video is in your hard drive, you can back up the video footage onto recordable media such as USB memory keys and blank CD/DVD media. To record video: Click on the channel that you wish to capture video from.
Remote Viewing Configuring PTZ settings The system supports PTZ (Pan, Tilt, Zoom cameras. PTZ cameras are sold separately. • For details on connecting PTZ cameras to your system, see “Appendix H: Connecting a PTZ Camera” on page 112. To control the PTZ settings on the DVR: Select the channel the PTZ camera is connected to.
Remote Viewing Video Playback Video playback allows you to watch video that has been archived in the DVR’s hard drive. To playback video: Click the Playback tab. Playback tab In the calendar window, click to select the desired year and click to select the desired month.
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Remote Viewing Video playback Controls Playback window Video slider Step Forward Volume* Stop Forward Play Playback Pause Reverse Playback • Forward and Reverse Playback: Click repeatedly to increase playback speed • Step Forward: Plays video frame by frame. Click the Step Forward button to advance the video by 1 frame.
Remote Viewing To change the save directory: Click the Local Setting tab. Beside Record Save Path, click to browse for a save directory. Select the desired save directory, and then click OK. Configuring Display Settings To configure channel display settings: Click the Remote Setting tab.
Remote Viewing Configuring Recording Settings To configure the system’s recording settings: Click the Remote Setting Tab>Record. Configure the following: • Channel: Select the channel you wish to apply the settings to. • Record: Select Enable or Disable to start or stop recording. •...
Remote Viewing Configuring Scheduled Recording To configure scheduled recording: Click the Remote Setting Tab>Record>Schedule. Configure the following: • Channel: Select the channel that you want to configure • Record Type: Select Alarm (red), Continuous (green), or No Record (white) In the recording calendar, select the time and day you wish to apply the particular recording setting to.
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Remote Viewing Optional: Copying settings to different days You can copy the recording settings and apply them to different days. To copy the settings to different days, select the day you wish to copy the settings from in the "Copy" drop-down menu.
Remote Viewing Configuring Alarm Parameters The Alarm parameters menu allows you to select the type of events that will trigger the system to "beep" during an alarm event. To configure alarm parameters: Click Remote Setting>Alarm>Alarm Parameters. Configure the following: • Buzzer Time: Select the duration the system beeps if the DVR detects an alarm event. Choose from 10 - 60 seconds.
Remote Viewing Configuring Network Settings The Network settings menu allows you to configure the system DDNS, E-mail notification, and port settings. To configure network settings: Click Remote Setting>Network>Basic. Configure the following: • Type: Select DHCP or Static. DHCP allows the router to assign the DVR an IP address. Static fixes the IP address of the DVR.
Remote Viewing Configuring DDNS Settings You must create a DDNS account, and port forward the Web Port (default port 80) and RTSP Port (default port 9000) in your router before you can view your DVR using DDNS. For details on creating a DDNS account, see “Step 2 of 5: Create a DDNS Account” on page 56.
Click Remote Setting>Network>Email Setting. Configure the following: • Email Enable: Select from Disable, Enable or Default. Select Default to enable the Lorex Email client. • Interval: Select the interval that you want the DVR to send out an e-mail alert once an alarm has triggered.
To enable e-mail notifications using the Lorex e-mail server: Click Remote Setting>Network>Email Setting Configure the following: • Email Enable: Select Default to enable the Lorex e-mail server. • Enter the Sender and Receiver e-mail address. • Select the Send Interval duration.
Remote Viewing Configuring PTZ Parameters The system is capable of manipulating PTZ cameras (not included) that are connected to the system. Please note that you will need PTZ information from the PTZ manufacturer’s users guide. To configure PTZ settings: Click Remote Setting>Device>PTZ Parameters. Configure the following: •...
Remote Viewing Configuring Mobile Device Settings You can change the user name, password and port number required to log in to the system using a mobile device (i.e. iPhone, Blackberry etc.) You must port forward the Mobile service port to your router before you can access your DVR using a mobile device.
Remote Viewing Configuring Motion Detection Settings Use the Motion Recording settings to set the DVR’s motion sensitivity, and the portion of the screen to monitor for motion. To configure motion settings: Click Remote Setting>Device>Motion. Copy Settings To button Area button Configure the following: •...
Remote Viewing Changing The System Time Zone To change the system’s time zone: Click Remote Setting>System>System Setting. Time Zone drop-down menu In the Time Zone drop-down menu, select your area’s time zone. Click Apply to save your settings. Adding and Configuring User Settings You can add new users to the system, and customize the type of menus they have access to.
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Remote Viewing Select a user from the User List that you wish to configure. User List Configure the following: • Active: Select Enable to add the user. Select Disable to remove the user. • Pwd Enable: Select Enable to enable a user password. •...
Remote Viewing Configuring DST (Daylight Saving Time) Settings If your region observes DST, use the DST menu to configure when the system changes its time. To configure DST settings: Click Remote Setting>System>DST. Configure the following: • DST: Select Enable or Disable. •...
Remote Viewing Viewing System Information The system information window displays key system information such as DDNS address, Web and RTSP port numbers and system mac address. To view system information: • Click Remote Setting>System>Information. • The System information window displays the following: •...
Remote Viewing Configuring DVR Save Directories You can change the directory where the DVR files are saved to on your computer’s hard drive. To configure the DVR save directory: Click Local Setting near the top of the window. Configure the following save directories by clicking the button: •...
Lorex Client 10 Lorex Client 10 Lorex Client 10 is a software that allows you to connect to your DVR without using Internet Explorer. Accessing your DVR using Lorex Client 10 is identical to accessing your DVR through Internet Explorer.
Lorex Player 10 Lorex Player 10 Lorex Player 10 allows you to view your downloaded video files from your DVR on your computer. Minimum System Requirements • Intel Pentium 4 or above • Microsoft Windows XP/ Vista / 7 • 256 MB Ram •...
Prerequisites • An iTunes account (requires valid credit card number). NOTE: Your credit card will not be billed when downloading the Lorex Mobile Eco App. Step 1 of 3: Downloading the App In the iTunes store, search for Lorex Mobile Eco Download and install the app on your iPhone.
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Mobile Apps Step 2 of 3: Configuring Lorex Mobile Eco From your iPhone, touch the Lorex Mobile Eco icon ( Lorex Mobile Eco Touch to open the Device List menu and then touch Add.
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Mobile Apps Enter the following: • Device Name: Enter the name of your system. This can be any name of your choice. • Address: Enter the local IP of the DVR OR enter the DDNS address of the DVR (i.e tomsmith.lorexddns.net). •...
Mobile Apps Touch the name of your DVR. Select the channel that you want to display in the channel. • The selected channel appears in the quad screen menu. Touch the name of your DVR. Select the desired channel. The channel appears in quad view. TIP: Double-tap the channel to view video in full screen.
Mobile Apps Changing channels in Quad View • Touch the button repeatedly to display channel 1~4, 5~8, 9~12, 13~16. Touch here to change quad view Channel 5~8 channels Interface Overview Add Device: Touch to add a DVR channel. Channel List: Touch to view channel in full screen.
NOTE: For support on downloading or installing BlackBerry apps, consult your BlackBerry’s user’s manual, or www.blackberry.com for support. Step 2 of 2: Configuring Lorex Mobile Eco Locate the app in your BlackBerry and open Lorex Mobile. Lorex Mobile Eco In the Setting window, enter the following: •...
Mobile Apps Connecting to the DVR through the Device List In the Device List, select and open the name of the account you created. Controls Select channel you wish to view Play Settings PTZ controls Snapshot Adjust channel view: Click repeatedly to view channel 9 or greater. Click repeatedly to view the PTZ controls.
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Mobile Apps Step 2 of 2: Configuring and Connecting to Lorex Mobile Open the Lorex Mobile app on your phone. Click the Setting button. Setting Configure the following: • User Name: Enter the user name of the DVR (default: admin).
For support on downloading or installing Android apps, consult your Android device’s user’s manual or the manufacturer’s support site. Step 2 of 2: Configuring and Connecting to Lorex Mobile Eco Open the Lorex Mobile Eco app on your phone. Click the Settings button (...
• For support on downloading or installing Symbian OS apps, consult your Symbian device’s user’s manual or the manufacturer’s support site. Step 2 of 2: Configuring and Connecting to Lorex Mobile Eco Open the Lorex Mobile Eco app on your phone.
Appendix A: System Specifications Appendix A: System Specifications As our products are subject to continuous improvement, Lorex Technology Inc. and its subsidiaries reserve the right to modify product design, specifications, and prices without E&OE notice and without incurring any obligation.
Appendix B: Networking Checklist Appendix B: Networking Checklist Use this checklist to confirm you have completed all the steps of the Network Setup. I have the following: • High-Speed Internet • Router • Ethernet cable (included with the system) • Computer with Internet Explorer 6 or later I have turned off the system and performed the following: •...
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Appendix B: Networking Checklist I have configured DDNS for remote access to my system: Go to www.lorexddns.net and create a new account Domain: ____________________________________ User ID: ____________________________________ Password: __________________________________ I have configured my system to connect to the DDNS server: MUST LOCALLY : You...
Appendix C: How do I find my IP & MAC address? Appendix C: How do I find my IP & MAC address? The IP and MAC address of your system are necessary for DDNS setup. DDNS allows you to view and control your system from a remote location. NOTE: Make sure you have connected the DVR to your local or wide area network via the LAN port on the rear panel of the system.
Appendix D: What is port forwarding? Appendix D: What is port forwarding? You need to enable port forwarding on your router to allow for external communications with your system for the following port: • 80 (HTTP port) • 9000 (Media Port) •...
Appendix E: Internet Setup Wizard (PC only) Appendix E: Internet Setup Wizard (PC only) The Lorex Auto Port Forwarding Wizard is an exclusive software that easily automates router port forwarding. Before setting up a DDNS account, it is recommended to run the Auto Port Forwarding Wizard to port forward the required ports.
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Appendix E: Internet Setup Wizard (PC only) Click the Next button and then click Finish to complete the software installation. Finish button Double-click the Lorex Auto Port Forwarding shortcut ( )from your desktop to start the program. Obtaining Your Router Model Number and Version On most routers, the model and version number can be found underneath the router, printed on a sticker.
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2. Your router’s user name and password 3. Your Lorex device’s IP address 4. Your Lorex device’s port numbers that require port forwarding Initial Startup: Select language Click the Language drop-down menu and select a language (English, French, Spanish). Click the Start button to continue.
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Enter port number Under IP, enter the IP address of your Lorex device. • To find your system IP, exit to the main viewing mode, and then press the INFO button on your remote, or press the RETURN button on the front panel of the system.
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Step 4: Test your connection Click the Test Your Connection button. • Your system’s default browser opens and connects to your Lorex device. NOTE: Ensure that Internet Explorer is your system’s default internet browser. NOTE: A window opens that prompts you to enter in your DVR’s user name and password (do not enter your DDNS log in information).
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Appendix E: Internet Setup Wizard (PC only) • The "Possible 1st Router" refers to the router directly connected to your system. This is the router that requires the port forward information. • The "Possible 2nd Router" refers to the router immediate to the internet connection. This is the router that requires you to configure a DMZ host connection.
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Appendix E: Internet Setup Wizard (PC only) Configuring a DMZ host connection Example • Connect to "Router 1" on your network (referred DMZ stands for Demilitarized Zone. Enabling a DMZ to as "Possible 1st Router" in the Auto Port IP on your router enables one of the routers to pass Forwarding Wizard).
Appendix F: Assigning A Static IP To Your DVR Appendix F: Assigning A Static IP To Your DVR When connecting to your DVR through a local area network (LAN), you have the option of connecting to your system by entering the local IP of the DVR in a web browser. The local IP of your DVR is like your home’s address.
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Consult your router’s user’s manual for details. Scenario Example NOTE: The following scenario example is based on the Lorex Edge series (LH300 series) DVR, and the Trendnet TEW-652BRP router. The instructions below are for reference only. Step 1 of 2: Enter the desired static IP address in the DVR 1.
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Appendix F: Assigning A Static IP To Your DVR About IP Ranges It is recommended to set the static IP address below the scope of your router. For example, if the router assigns an address ending between 100-254, choose an address ending between 2-99. Step 2 of 2: Enter the desired static IP address in the router Prerequisites: •...
Appendix G: Auto Port Forwarding Router Compatibility List Appendix G: Auto Port Forwarding Router Compatibility List The system features a built in port forwarding feature that is compatible with most routers. Below is a list of routers that is compatible with the Auto Port Forwarding feature. To enable the Auto Port Forwarding feature: Right-click, and the click Main Menu>Network.
Appendix H: Connecting a PTZ Camera Appendix H: Connecting a PTZ Camera You can connect RS-485 PTZ cameras (not included) to the PTZ Control Block on the rear panel. To connect a PTZ camera to the system: Connect the Transmit Cable to the TX (+) port of the PTZ block on the rear panel. •...
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Appendix H: Connecting a PTZ Camera Using the PTZ Menu (Local DVR) To control the PTZ camera locally on your DVR: Select the channel that the PTZ camera is connected to. Press and hold the PTZ button on the front panel of the system for 6 seconds. The PTZ menu opens.
Appendix I: Connecting Additional External Monitors Appendix I: Connecting Additional External Monitors Use the VIDEO OUTPUTports (BNC) on the rear panel of the system to connect an external monitor(s). Monitor-out mirrors the entire screen image of your system. This is useful if you need to monitor the system from a second location (e.g.
Appendix J: Recording Audio Appendix J: Recording Audio To enable audio recording, Right-click in the main viewing window, and then click Main Menu> Record. In the Channel drop-down menu, select the channel that you wish to enable audio recording. In the Audio drop-down menu, select Enable and then click Apply. Connect RCA audio cables from an audio capable camera(s) to the AUDIO IN ports on the rear panel of the system.
Appendix K: Full Connectivity Diagram Appendix K: Full Connectivity Diagram The following diagram outlines a general set of connections available with the system*. 4/8 Channel Model SELF POWERED SPEAKERS BNC CAMERAS (Not Included) (Not Included) AUDIO CAPABLE CAMERA Router (Not Included) (Not Included) POWER EXTERNAL MONITORS...
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Appendix K: Full Connectivity Diagram 16 Channel Model Router (Not Included) AUDIO CAPABLE CAMERAS BNC CAMERAS (Not Included) (Not Included) POWER PTZ CAMERA EXTERNAL MONITORS (Not Included) (Not Included) SELF POWERED SPEAKERS (Not Included) USB MOUSE Top USB port VGA MONITOR (Not Included) USB Memory Key (Not Included)
Appendix L: Replacing the Hard Drive Appendix L: Replacing the Hard Drive The system comes with a pre-installed 3.5" SATA hard drive. You can expand the system with a replacement single hard drive up to 2 terabyte (TB). NOTE: Make sure that the system is OFF and the power cable has been disconnected before changing the hard drive.
Appendix L: Replacing the Hard Drive Replacing the Hard Drive To replace the hard drive: Place the new drive in the housing. Note that the hard drive must be installed upside down on the 4/8 channel models only. Reconnect the power and data cables. Each cable can only be connected one way. Replace the cover, tucking the lip of the cover at the front panel.
Appendix M: Assigning camera channels (16 Ch. only) Appendix M: Assigning camera channels (16 Ch. only) In the 16 channel model, you can re-assign camera channels. For example, you can have the video feed from channel 16 appear on channel 1. This gives you the flexibility to re-arrange the order that your camera channels are displayed.
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Appendix M: Assigning camera channels (16 Ch. only) In the channel drop-down menus, select the channels that you wish re-arrange. • For example, selecting CH8 in the channel 1 drop-down menu will change the channel 1 channel to display channel 8. MAIN OUT menu shown.
Appendix N: Daylight Saving Time on your DVR Appendix N: Daylight Saving Time on your DVR You may have to adjust your system’s time during daylight saving months. The table below illustrates the DVR’s that automatically adjust to Daylight Saving Time (DST), and DVRs that must have their system time manually adjusted.
Appendix O: Remote Viewing (Mac) Appendix O: Remote Viewing (Mac) Prerequisite: • Follow the steps on page 54 to page 59 to set up remote viewing on the DVR. Remote Viewing Interface Navigation Tabs: Allows you to access the following tabs: •...
Appendix O: Remote Viewing (Mac) Logging Into Your System Log in to your system to begin remotely monitoring the system. admin To log in to the DVR: In the User Name field, enter admin. In the password field, leave the entry blank (default) NOTE: By default, the user name is admin.
Appendix O: Remote Viewing (Mac) Taking Screen Shots The system can take ascreen shots of a selected channel during live playback. To take a screenshot: Beside the desired channel, click to capture an image. • The file saves onto the local hard disk. A pop-up window appears on the bottom left corner of the window.
Appendix O: Remote Viewing (Mac) Recording Live Video You can record live video footage directly onto your local hard drive. Once the video is in your hard drive, you can back up the video footage onto recordable media such as USB memory keys and blank CD/DVD media.
Appendix O: Remote Viewing (Mac) Viewing recorded video files To view the files downloaded on your system, you will need to install Lorex Player Mac. To install Lorex Player Mac: Go to www.lorexcctv.com, and search for your DVR’s model number (for example, LH114501, LH118501, or LH1161001).
Appendix O: Remote Viewing (Mac) Loading Individual Video Files To load files saved onto your hard drive: Click the Load new file button ( Browse and select the desired file. Click Open to add the file to the video playlist. NOTE: The default save directory is in your Home folder>dvr.
Appendix O: Remote Viewing (Mac) Configuring PTZ settings The system supports PTZ (Pan, Tilt, Zoom cameras. PTZ cameras are sold separately). • For details on connecting PTZ cameras to your system, see “Appendix H: Connecting a PTZ Camera” on page 112. To control the PTZ settings on the DVR: Select the channel that the PTZ camera connects to.
Appendix O: Remote Viewing (Mac) Video Playback Video playback allows you to watch video that has been recorded in the DVR’s hard drive remotely. To playback video: Click the Playback tab. In the calendar window, select the Month, Year, and date. Select month Select year Select date...
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Appendix O: Remote Viewing (Mac) Click the search button ( ). A list of videos populate in a list. List of populated videos Double-click on the desired file in the list to begin playback. Double-click to begin playback...
Appendix O: Remote Viewing (Mac) Navigating the playback window Video playlist Video playback screen Volume slider Skip to previous Skip to next file in file in video playlist video playlist Fast forward Rewind Stop Skip to previous page Skip to next page Skip to last page Skip to first page Download selected file...
Click the download button ( • The video downloads into the default backup folder(Users/your user name/dvr/Backup) Download button Use the Lorex Video Player Mac to view the file. Configuring the system remotely To configure your DVR system settings: • Click the REMOTE CONFIG tab.
Configuring the system remotely Display menu To configure channel display settings: Click the REMOTE CONFIG tab. Remote Config tab Configure the following: • Channel: Select the channel that you want to apply the settings to. • Channel Name: Enter the desired channel name. •...
Configuring the system remotely Record menu To configure the record menu: Click REMOTE CONFIG>Record. Record Configure the following: • Channel: Select the channel that you want to apply the settings to. • Record: Select Enable or Disable to start or stop the channel from recording. •...
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Configuring the system remotely Configuring the Scheduled Setup settings If you decide to configure the recording schedule manually, you must click the "Schedule Setup button. The Schedule Setup menu allows you to configure if the system records in "Normal" or "Alarm" mode. To configure the Scheduled Setup menu: Within the Record Setup menu, click the Schedule Setup button.
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Configuring the system remotely In the "Day to Day" and "Too" drop-down menu, select the day and channel you wish to apply the settings to. Select the channel(s) you wish to apply the settings to. Use the Copy button to copy the settings to multiple channels.
Configuring the system remotely • HDD Loss: Select the "HDD Loss" checkbox if you want the system to record as an alarm event if there is a hard drive error. • HDD Space: Select the "HDD Space" checkbox if you want the system to record as an alarm event if there is low storage space.
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Configuring the system remotely To configure the DDNS network menu: Click REMOTE CONFIG>Network>DDNS. DDNS Configure the following: • DDNS Enable: Select Enable or Disable to enable or disable DDNS. • Host Name: Enter your DDNS domain name. For example, if your DDNS address is http://tomsmith.lorexddns.net, enter tomsmith.
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Click Save to apply your settings. Using the Lorex E-Mail server If you do not have your own SMTP email account, you can use the built-in Lorex e-mail server to send out e-mail notifications. To use the Lorex E-mail server: Beside the "Email Enable"...
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Configuring the system remotely PTZ Menu The system is capable of manipulating PTZ cameras (not included) that are connected to the system. Please note that you will need PTZ information from the PTZ manufacturer’s users guide. To configure the PTZ Parameters menu: Click REMOTE CONFIG>Device>PTZ Parameters.
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Configuring the system remotely Mobile Menu You can change the user name, password and port number required to log in to the system using a mobile device (i.e. iPhone). You must port forward the mobile Service port to your router before you can access your DVR using a mobile device.
Configuring the system remotely Configure the following: • Channel: Select the channel you wish to configure motion detection. • Motion Detect: Select Enable or Disable. • Sensitivity: Select the desired sensitivity. The greater the number, the greater the motion detection sensitivity. •...
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Configuring the system remotely User Menu You can add new users to the system, and customize the type of menus they have access to. To configure the User menu: Click REMOTE CONFIG>System>User. User Select a user from the User List that you wish to configure. User List Configure the following: •...
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Configuring the system remotely Select the checkboxes to enable the menus the user will have access to. Select the menus that the users will have access to Click Save to apply your settings. To change the Admin Password: Click REMOTE Config>System>User. Select admin in the user list.
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Configuring the system remotely Information Menu To view your DVR’s system information: Click REMOTE Config>System>Information. The following system information is shown: • Device Name, Firmware, MAC Version, IP Address, System MAC address, DDNS Name, HDD (Hard drive capacity), Video type, Net Client Port, Web Port, and Mobile Port. Changing save directories You can change where the backup file and screen captures are stored on the local hard drive.
Troubleshooting Troubleshooting When a malfunction occurs, it may not be serious and can be corrected easily. The following describes the most common problems and solutions. Please refer to the following before calling Lorex Technical Support: Error Possible Causes Solutions • System is not •...
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Troubleshooting Troubleshooting (cont’d.) Error Possible Causes Solutions • Mouse not detected • Mouse cable is not firmly • Firmly connect the mouse cable to the USB Mouse by system connected to the system port on the front panel • Mouse is not connected to the system •...
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Troubleshooting the video display Troubleshooting the video display When connected to a VGA monitor, why can’t I see a mouse cursor, or access the system menus by using the front panel controls of the DVR? Solution 1 You may have accidently switched the system output by pressing the 0 button on the remote;...
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Troubleshooting the video display Manually setting the DVR output mode You can set the DVR to always output to the VGA port by manually configuring the output settings. To manually adjust the output settings: Right-click and click Main Menu. Click Advanced>A/V Setup. In the Output Device drop-down menu, select VGA.
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