Appendix B: Troubleshooting Guide - Mackie Spike User Manual

Appendix B: Troubleshooting
Blinking Red LED on channel 1:
This means the XD-2 did not boot properly. It can
happen for a variety of reasons.
• Remove power to your XD-2, and turn it back
on again.
• Check the USB connections, (but do not try
plugging/unplugging the USB as a trouble-
shooting measure.)
• Restart your computer if you are still having
problems.
No Audio into Computer:
• Confi rm the XD-2 is receiving mic or instru-
ment input signals by turning up the input
gain knobs (as you play), and check that the
XD-2 front panel meters are active.
• If you still don't see any meters, make sure
the USB button is not lit in the upper left
hand corner of the XD-2 Overview Panel (see
page 38). If USB is lit, click it to return to
Rec/Play Mode.
• Make sure the "USB connection established"
light is on in the XD-2 Setup panel (see page
43). Restart your computer if it is off.
• Make sure you have selected the right driver
(Mackie XD-2) in your DAW. In Tracktion,
this is in the Settings menu.
• If the XD-2 seems fi ne, press Restart Device
in the Tracktion Settings menu.
• Be sure the correct inputs are selected and
the tracks are armed.
Echo or phasing from input while recording:
• You are monitoring both through software
and directly through the XD-2. You should
only do one or the other. See page 60 to help
you decide which is best for your situation.
• If you are overdubbing (or recording a new
track alongside other tracks already record-
ed), try disabling your new track's output
to the XD-2 and monitoring the signal you
are recording directly. Turn the Mix Knob
towards the 12:00 position so you can hear
both your new input signal as well as the
playback from the computer.
User's
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Guide