Optional Group-Assigned Features
Group Coverage Member
Assignments
Use this procedure to assign or remove a telephone from a coverage group.
Coverage is an arrangement in which calls from a group of senders are
redirected to one or more receivers. A
NOTE:
This procedure assigns senders; make
coverage group are also programmed.
through individual or centralized telephone programming. See Chapter 4
in System Programming for information on the appropriate centralized
programming procedure.
A maximum of 30 coverage groups is allowed, each with an unlimited number
of members. Up to eight receivers can be assigned per coverage group.
A telephone can be a sender in only one group; it can be a receiver for more
than one coverage group. A calling group can be assigned as a receiver for
a coverage group (see "Group Coverage Receiver"). In Hybrid/PBX mode
only, the QCC queue can be a receiver for up to 30 coverage groups (see
"QCC Operator to Receive Calls").
If the sender's telephone has one or more personal lines assigned, the sender
can be assigned as the principal user so that calls received on the personal
line are sent to receivers programmed for Individual or Group Coverage (see
"Principal User for Personal Line").
To reassign a telephone to a new coverage group, just make the assignment;
the telephone is automatically removed from its old group.
NOTE:
Use Integrated Administration to assign coverage receivers.
13-4
Group Coverage Member Assignments
coverage group is a group of senders.
sure that receivers for the
Receivers can be assigned either