Page 1: Communications System
AT&T 555-620-141 Issue 1 AT&T October 1992 MERLIN LEGEND™ Communications System Release 2.0 Installation Section...
Page 2: Electromagnetic Interference Information
Copyright © 1992 AT&T AT&T 555-620-141 All Rights Reserved Issue 1 Printed in U.S.A. October 1992 Notice Every effort was made to ensure that the information in this book was complete and accurate at the time of printing. However, information is subject to change. Federal Communications Commission (FCC) Electromagnetic Interference Information This equipment has been tested and found to comply with the limits for a Class A digital...
Page 3: Table Of Contents
Contents About This Book Intended Audience Conventions Product Safety Labels Related Documents How to Comment on This Document Introduction to Installation Overview of the Installation Process System Forms Upgrading the Communications System Installing the Control Unit Overview Preparation Power and Grounding Unit Loads 2-18 Installing the Basic Carrier...
Page 4 Contents Powering Up the System 2-63 Powering Down the System 2-64 Installing Telephones and Adjuncts Installing the Multi-Function Module Installing Adjuncts 3-12 Installing the Direct Station Selector 3-31 Assembling the MLX Telephone 3-36 Connecting the Telephones to the Control Unit 3-43 Connecting the Control Unit to the Network Interface...
Page 5 Contents Connecting Data Equipment Data Stations Modem Pools 6-23 Initializing and Testing the System Initializing the System Setting the Time and Date Testing the System 7-10 Installing the Control Unit Housing 7-32 Installing Applications Voice Messaging Systems and TTRs Automated Document Delivery System Call Accounting System Call Accounting Terminal Call Management System...
Page 6 Contents System Numbering Forms Form 2a, System Numbering—Station Jacks Form 2b, System Numbering—Digital Adjuncts Form 2c, System Numbering—Trunk Jacks Form 2d, System Numbering—Special Renumbers Unit Load Calculation Worksheet Unit Load Worksheet Ordering Codes Ordering Codes Contents...
Page 7 Figures Installing the Control Unit Figure 2-1. AC Grounding Requirements Figure 2-2. Measuring the AC Outlet Voltages 2-10 Figure 2-3. Central Office and AC Grounds 2-12 Figure 2-4. Installing 146A and 147A Protectors 2-17 Figure 2-5. Marking the Basic Carrier Screw Holes 2-20 Figure 2-6.
Page 8 Figures Figure 3-5. Removing the Jack Guard Figure 3-6. Powering up the Telephone after Installing the 3-11 Routing the Cord(s) through the Cord Channel Figure 3-7. 3-14 Figure 3-8. Single-Zone Paging with PagePac 20 3-21 Figure 3-9. Single-Zone Paging with Customer-Supplied Amplifier 3-22 Figure 3-10.
Page 9 Figures Figure 3-25. Using the D-Impact Tool to Seat the Conductors 3-51 Figure 3-26. Routing the Wires through the Wire Troughs and D-Rings 3-52 Figure 3-27. SYSTIMAX Hardware Kit (See also Figure 3-22) 3-54 Figure 3-28. Attaching the SYSTIMAX Template to the Wall 3-56 Figure 3-29.
Page 10 Figures Figure 4-5. RJ11 and RJ14 Interfaces 4-11 Figure 4-6. Connecting the ESF T1 CSU (Rear Panel) 4-26 Figure 4-7. ESF T1 CSU Front Panel 4-30 Figure 4-8. 551 T1 CSU 4-33 Figure 4-9. Connecting the T1 Lines to the CSU 4-37 Figure 4-10.
Page 11 Figures 6-20 Figure 6-7. Video Conferencing Connections 6-26 Figure 6-8. Modem Pool Configurations Initializing and Testing the System 7-29 Figure 7-1. Ground-Start Button 7-32 Installing the Control Unit Housing Figure 7-2. Installing Applications Figure 8-1. Connecting the CAT System Numbering Forms Figure A-1.
Page 12 Contents...
Page 13 Tables Installing the Control Unit Table 2-1. Environmental Requirements Table 2-2. AC Power Requirements Table 2-3. Heavy Lightning Protection 2-16 Table 2-4. Setting the 400EM Module DIP Switches 2-55 Table 2-5. Sample DIP Switches for the 400EM Module 2-55 Installing Telephones and Adjuncts Table 3-1.
Page 14 Tables Table 4-11. Switch Settings in Hybrid/PBX Mode: Network and Equipment are ESF Framed Using B8ZS 4-23 Line Code Table 4-12. Switch Settings in Hybrid/PBX Mode: Network 4-24 and Equipment are D4 Framed Artificial Transmit Line Options 4-25 Table 4-13. 4-27 Table 4-14.
Page 15 Tables Connecting Data Equipment Table 6-1. Data Station Configurations Table 6-2. Data Module Settings 6-23 Table 6-3. 7500B Option Settings for Digital-to-Analog Modem Pool 6-30 Table 6-4. Modem Option Settings for Modem Pools 6-31 Table 6-5. 7500B Option Settings for Analog-to-Digital Modem Pool 6-32 Initializing and Testing the System...
Page 16 Contents...
Page 17 CUSTOMER WARNING This manual is designed for use by qualified service technicians only. Technician qualification includes completion of an AT&T hands-on instructor-led course covering installation and maintenance for this product. Installation or maintenance of this product by anyone other than a qualified service technician may void the warranty.
Page 18 Use only AT&T-manufactured MERLIN LEGEND™ Communications System circuit modules, carrier assemblies, and power units in the MERLIN LEGEND Communications System (511A) control unit. Use only AT&T-recommended/approved MERLIN LEGEND Communications System accessories. If equipment connected to the analog station modules (008, 408, 408 GS/LS) or to the MLX telephone modules (008 MLX, 408 GS/LS- MLX) is to be used for in-range out-of-building (IROB) applications, IROB protectors are required.
Page 19: Customer Support Information
Customer Support Information Support Telephone Number In the U.S.A. only, AT&T provides a toll-free customer Helpline (1-800-628-2888) 24 hours a day. Call the Helpline, or your authorized dealer, if you need assistance when installing, programming, or using your system. Outside the U.S.A., if you need assistance when installing, programming, or using your system, contact your authorized AT&T dealer.
Page 20 Customer Support Information FCC Notification and Repair Information This equipment is registered with the FCC in accordance with Part 68 of its rules. In compliance with those rules, you are advised of the following: Means of Connection. Connection of this equipment to the telephone network shall be through a standard network interface jack: USOC RJ11C, RJ14C, RJ21X.
Page 21 Customer Support Information ringing in response to an incoming call. In most, but not all, areas the sum of the RENs should not exceed five (5.0). To be certain of the number of devices that may be connected to the line, as determined by the total RENs, contact the telephone company to determine the maximum REN for the calling area.
Page 22 Customer Support Information This equipment returns answer supervision on all DID calls forwarded back to the Public Switched Telephone Network. Permissible exceptions are when: a call is unanswered a busy tone is received a reorder tone is received Allowing this equipment to be operated in such a.manner as not to provide proper answer supervision signaling is in violation of Part 68 rules.
Page 23 Customer Support Information Renseignements sur la notification du ministère des Communications du Canada et la réparation AVIS: L'étiquette du ministère des Communications du Canada identifie le matériel homologué. Cette étiquette certifie que le matériel est conforme à certaines normes de protection, d'exploitation et de sécurité...
Page 24 Customer Support Information MERLIN LEGEND D.O.C. Ministère des Communications Location Label Placement du Canada emplacement de l'étiquette xxii Customer Support Information...
Page 25 Customer Support Information Security of Your System—Preventing Toll Fraud As a customer of a new telephone system, you should be aware that there exists an increasing problem of telephone toll fraud. Telephone toll fraud can occur in many forms, despite the numerous efforts of telephone companies and telephone equipment manufacturers to control it.
Page 26 Customer Support Information To minimize the risk of unauthorized access to your communications system: Use a nonpublished Remote Access number. Assign authorization codes randomly to users on a need-to-have basis, keeping a log of ALL authorized users and assigning one code to one person. Use random sequence authorization codes, which are less likely to be easily broken.
Page 27 Customer Support Information responsibility to take appropriate steps to implement the features properly, evaluate and administer the various restriction levels, protect and carefully distribute access c o d e s . Under applicable tariffs, you will be responsible for payment of toll charges. AT&T cannot be responsible for such charges and will not make any allowance or give any credit resulting from unauthorized access.
Page 28 Customer Support Information can accumulate quickly. It is your responsibility to take appropriate steps to implement the features properly, evaluate and administer the various restriction levels, and protect and carefully distribute access codes. Under applicable tariffs, you will be responsible for payment of toll charges. AT&T cannot be responsible for such charges and will not make any allowance or give any credit resulting from unauthorized access.
Page 29: About This Book
About This Book The Installation guide contains information on installing and upgrading the MERLIN LEGEND Communications System. Intended Audience This book is intended for qualified technicians who install and upgrade the system. Conventions The following typographical conventions are used in this book: Bold type is used for telephone buttons.
Page 30: Product Safety Labels
About This Book Constant width type is used for information on telephone display screens or on a PC screen. Select Sys Program. Bold constant width type indicates nformation that you enter exactly as shown. Type install; dial #55. Keys on the PC are shown in boxes. Press [F7] When two keys are to be pressed at the same time, the keys are connected by a hyphen.
Page 31: Related Documents
About This Book Related Documents The books listed below comprise the entire MERLIN LEGEND Communications System family of documentation. These documents are listed by their abbreviated titles. For example, MERLIN LEGEND, Release 2.0 Communications System Installation is referred ‘to as installation. To order these books, call the Customer Information Center (CIC).
Page 32 About This Book Document No. Title 555-620-120 Analog Multiline Telephones User’s Guide 555-620-121 Analog Multiline Telephones Quick Reference 555-620-128 MLC-5 Cordless Telephone Quick Reference 555-620-126 Single-Line Telephones User’s Guide 555-620-127 Single-Line Telephones Quick Reference System Operator Support 555-620-134 MLX Direct-Line Consoles Operator’s Guide 555-620-135 MLX Direct-Line Consoles Quick Reference 555-620-132...
Page 33: How To Comment On This Document
About This Book How to Comment on This Document We welcome your comments, both good and bad. Please use the feedback form on the next page to let us know how we can continue to serve you. If the feedback form is not included in this section, write directly to the following address: A.
Page 34: Introduction To Installation
Introduction to Installation Installation of the MERLIN LEGEND Communications System, involves the following: installing the control unit installing the telephones connecting the system wiring installing optional equipment Optional equipment, such as a data module, printer, and various adjuncts may be connected to the control unit. This chapter provides an overview of the entire installation process, which varies from customer to customer.
Page 35: Overview Of The Installation Process
Introduction to Installation Overview of the Installation Process The following is a comprehensive list of everything that the system could include. When installing your customer’s system, try to adhere to this order as much as possible. Install the control unit (required). See Chapter 2.
Page 36: System Forms
Introduction to Installation Tools and Equipment A list of required tools and equipment is provided just before each procedure throughout this guide. System Forms Throughout this guide, the installation procedures refer to system forms. These forms indicate information that is specific to your customer’s system. The forms that you need should be included with the system programming diskette, which contains all of the programming specifically for your customer’s system.
Page 37 Introduction to Installation Installing the Control Unit Form 1, System Planning (the Control Unit Diagram on the back) Form 3c, Incoming Trunks—Tie Some of the procedures in Chapter 2 refer to the Control Unit Diagram, which is the second side of Form 1, System Planning. If you are installing a 400EM module in the control unit, you need Form 3c, Incoming Trunks—Tie to determine the switch settings prior to installing the module in the control unit.
Page 38 Introduction to Installation Form 2c, System Numbering—Trunk Jacks Form 3a, Incoming Trunks—Remote Access Form 3b, Incoming Trunks—DS1 Connectivity (100D Module) Form 3d, Incoming Trunks—DID Connecting Data Equipment The following forms indicate the data equipment needed to setup data stations and modem pools, as described in Chapter 6: Data Form 1a, Modem Pool—Analog to Digital Data Form 1b,...
Page 39: Upgrading The Communications System
Introduction to Installation Upgrading the Communications System If you are upgrading to Release 2.0 from Release 1.0, 1.1, or from the MERLIN® II Communications System, see Chapter 7 for the upgrade procedure. NOTE: You cannot upgrade the system software from the MERLIN II Communications System.
Page 40: Installing The Control Unit
Installing the Control Unit If you have not read Chapter 1, do so before continuing with any instructions in this chapter. Overview Installing the control unit involves the following, which this chapter describes in detail: Installing the backboard Meeting the power and grounding requirements Checking the total unit load Installing the basic carrier Installing any expansion carriers specified for the system...
Page 41: Preparation
Installing the Control Unit Connecting the control unit to AC power 10. Powering up the system 11. Powering down the system Be sure to follow these procedures in the order specified. Preparation The control unit must be installed on a backboard, which may already be installed.
Page 42: Table 2-1. Environmental Requirements
Installing the Control Unit Table 2-1. Environmental Requirements Operating 40° - 104°F (4° - 40°C) Optimum temperature: 60°F (15.6°C) Temperatures Humidity 2 0 % - 8 0 % Airborne Do not expose the control unit to moisture, corrosive gases, dust, chemicals, spray paint, or similar material. Contamination Ventilation Allow at least 1 inch (2.54 cm) on the right and left sides of...
Page 43 Installing the Control Unit Radio transmitters (AM or FM), television stations, induction heaters, motors (with commutators) of 0.25 horsepower (200 watts) or greater, and similar equipment are leading causes of interference. Small tools with universal motors are generally not a problem when they operate on separate power lines.
Page 44: Installing The Backboard
Installing the Control Unit Backboard Requirements The backboard should be wide enough to accommodate additional carriers if system growth is anticipated. In addition to the basic carrier, two expansion carriers can be added. To accommodate the maximum control unit size, make sure the backboard meets the following requirements: Dimensions —...
Page 45: Power And Grounding
Installing the Control Unit NOTE: The combined pullout force of the backboard should be at least 650 pounds (295 kilograms). Power and Grounding Proper power and grounding are essential for correct and safe functioning of the system. Use this section to verify that all power and grounding requirements are met. CAUTION: If any of these requirements are not met, have the customer contact a licensed electrician.
Page 46: Figure 2-1. Ac Grounding Requirements
Installing the Control Unit TYPICL AC GROUNDING From AC Load Center (2 separately fused 15 A Ground circuits) (#14 AWG) 4" Box (RACO 230 or equivalent) HUBBELL Receptacles (5262 15 A or equivalent) Single-Point Ground 4" Cover Ground Bar (RACO 807 Mounted on a 4"...
Page 47: Table 2-2. Ac Power Requirements
Installing the Control Unit The AC power requirements indicated in the next section, “AC Outlet Tests” must be met. CAUTION: The AC outlet for the control unit cannot be switch-controlled. Plugging the control unit into such an outiet invites accidental disconnection of the system.
Page 48 Installing the Control Unit If the AC outlet tests reveal any of the following conditions, they must be corrected before you install the system: open ground reversed hot and neutral open hot open neutral hot and ground reversed WARNING: Hazardous voltages are present during the following tests. Follow all instructions carefully when working with AC power line voltages.
Page 49: Figure 2-2. Measuring The Ac Outlet Voltages
Installing the Control Unit 110 - 125 Volts P h a s e N e u t r a l ( H O T ) G r o u n d Less than 110 - 125 2 . 5 V o l t s V o l t s Figure 2-2.
Page 50: Grounding Requirements
Installing the Control Unit Grounding Requirements Proper grounding of the installation site safeguards system functioning by protecting the system from the following: lightning power surges power crosses on central office trunks electrostatic discharge (ESD) When installing the control unit, make sure that you meet the following grounding requirements: The control unit, the central office trunk protector, and the AC power service panel should be as close to each other as possible.
Page 51: Figure 2-3. Central Office And Ac Grounds
Installing the Control Unit D2R Cords Lines Central DIW or 25-Pair Cable Network Wiring Office Line Interface Field Protector Serving Coupled Bonding Facility Conductor (optional) Power Supply Commercial Power Ground Plug Outlet Wire Power Service Single - Point Ground GND (Green) B a r #6 AWG Shield...
Page 52 Installing the Control Unit WARNING: Improper ground can cause equipment failures, service outages, and electrical shock. Verify that the AC power uses an approved ground for its primary ground, that all voltage-limiting devices are grounded to an approved ground, and that the ground is one of the approved grounds listed below.
Page 53 Installing the Control Unit concrete-encased ground—must be an electrode, consisting of one of the following: — at least 20 ft (6.1 m) of one or more steel reinforcing rods, each being at least ½-inch (1.27 cm) in diameter — 20 ft (6.1 m) of bare copper conductor not smaller than #4 AWG, encased in 2 inches (5 cm) of concrete.
Page 54 Installing the Control Unit CAUTION: Check these requirements with a simple, visual inspection; if you cannot verify that the central office grounding requirements are met, contact the central office. Do not connect the centrai office trunks until you are ceflain that these requirements are met. Heavy Lightning Protection For most surges, adequate protection is provided by meeting the requirements listed in the previous section, “Grounding Requirements.”...
Page 55: Table 2-3. Heavy Lightning Protection
Installing the Control Unit Table 2-3. Heavy Lightning Protection If you have Connect these protectors this number of central office trunks . . 147A 147A and a 146A 9-12 147A and two 146As 13-16 147A and three 146As 17-20 Two 147As and three 146As See the note below.
Page 56: Figure 2-4. Installing 146A And 147A Protectors
Installing the Control Unit 147A Protector 146A Protector Status Indicator Light Ground Strap Ground Strap Connect telecommunications equipment only to these outlets. Maximum load 12.5A AC Surge Protector CONTROL UNIT TEL CO LINE CONTROL UNIT TEL CO LINE CONTROL UNIT TEL CO LINE Outlet CONTROL UNIT...
Page 57: Unit Loads
Installing the Control Unit Unit Loads A unit load is a measure of power (1.9 watts) used to determine the electrical load that the following components have on each carrier’s power supply: telephones and adjuncts Only the telephones and adjuncts that connect to the analog and digital ports on the control unit require unit load calculation.
Page 58 Installing the Control Unit the carrier has a total of more than 45 MLX-20L telephones or 34- button analog multiline telephones installed Unit Loads for Key or Behind Switch Mode In a Key or Behind Switch system with four or fewer modules, no calculation is needed.
Page 59: Installing The Basic Carrier
Installing the Control Unit Installing the Basic Carrier Begin this procedure only if you have met all of the requirements discussed earlier in this chapter. NOTE: If you are upgrading a system, the basic carrier (and possibly one or two expansion carriers) is already installed.
Page 60: Figure 2-6. Installing The Housing Clips On The Carrier
Installing the Control Unit Remove the carrier from the backboard and drill a pilot hole in the center of each of the four screw-hole marks. Anchor the screws approximately halfway into the backboard. Place the housing clips around the molding for the screws on the back of the carrier.
Page 61: Upgrading The Control Unit
Installing the Control Unit Upgrading the Control Unit When upgrading, do the following: Remove the control unit housing: Disconnect AC power from each auxiliary power unit at the wall outlet. Disconnect AC power from each carrier by disconnecting the power cord at the wall outlet. If the existing control unit is a MERLIN II Communications System, remove the housing as follows.
Page 62: Figure 2-7. Removing The Control Unit Housing
Installing the Control Unit MERLIN II MERLIN LEGEND Communications System Communications System Figure 2-7. Removing the Control Unit Housing Do not remove any of the existing carriers. Power down the system as described later in this chapter, under “Powering Down the System.” Upgrading the Control Unit 2-23...
Page 63 lnstalling the Control Unit See the Control Unit Diagram on Form 1, System Planning. If you will be adding an expansion carrier, remove the rightmost module from the control unit and put it aside. CAUTION: If you remove the cords from the module, make sure they are labeled first.
Page 64 lnstalling the Control Unit Remove the power supply as follows: Press upon the tab at the bottom rear of the power supply. While the tab is unlocked, pull the power supply towards you, and then lift it straight up. WARNING: Beware of hazardous voltages;...
Page 65: Installing Expansion Carriers
Installing the Control Unit Installing Expansion Carriers If one or more expansion carriers is indicated for the system, follow this procedure to mount each one (see Figure 2-8). 1. If you are adding an expansion carrier to an existing system, see the previous section before continuing.
Page 66 Installing the Control Unit Disconnect the expansion carrier connector from the previously mounted carrier and put the expansion carrier aside. Drill a pilot hole in the center of each of the four screw-hole marks. Anchor the screws approximately halfway into the backboard. If this is the last carrier in the system, place the control unit housing clips around the right-hand molding for the screws on the back of the carrier.
Page 67: Installing The Power Supply
Installing the Control Unit Installing the Power Supply WARNING: Do not attach any cables or power cords to the power supply until it is installed in the carrier. Do not power up the control unit until all of the modules and power equipment are installed.
Page 68 Installing the Control Unit Installing the power supply can involve as many as four steps, depending on the system configuration. The following procedure includes steps that require detailed explanation. The detailed procedures for those steps immediately follow this high-level procedure. 1.
Page 69 Installing the Control Unit Step 2a: Installing a Ring Generator If a ring generator (the 129B frequency generator) is indicated on the Control Unit Diagram it must be installed in the power supply before installing the power supply into the carrier. NOTE: This procedure is part of a larger procedure for installing the power supply.
Page 70: Figure 2-9. Installing A Ring Generator In The Power
Installing the Control Unit WIRE C L I P RING GENERATOR P202 P101 WIRE MANAGER: MAKE SURE THE MODIFICATION LABEL IS ATTACHED WHEN FINISHED: "EQUIPPED WITH 129B FREQ GEN" Figure 2-9. Installing a Ring Generator in the Power Supply e. Carefully turn the module over on its right side and then remove the top of the power supply housing.
Page 71 Installing the Control Unit NOTE: Make sure the P1 header on the ring generator is on the same side of the power supply housing as the P101 header on the circuit board. Secure the ring generator using the four screws, one in each corner. Connect one end of the ring generator’s cable with the 3-pin connectors to the header labeled P101 on the power supply circuit board.
Page 72 Installing the Control Unit NOTE: Take time to ensure that the on/off faceplate on the front of the power supply housing is aligned and inside the top cover. Carefully, taking time to make sure the on/off faceplate stays aligned, turn the module over and replace the five screws on the housing. Fasten the modification label Equipped with 129B Freq Gen to the wire manager (on the front of the power supply as shown in Figure 2-9).
Page 73: Figure 2-10. Replacing A Ring Generator
Installing the Control Unit Step i: Steps a through e: Remove the four screws Open the power supply (one in each corner of the ring generator) Step f: Detach cable from wire clip WIRE CLIP Step f: Detach cable RING GENERATOR from wire clip Grip here P 2 0 2...
Page 74 Installing the Control Unit Disconnect the 4-pin cable from the header labeled P202 on the left side of the power supply circuit board. As shown in Figure 2-10, you may need to pry back the clip to free the cable. Disconnect the other cable from the header labeled P101 on the right side of the power supply circuit board.
Page 75 Installing the Control Unit Connect the other end of the cable to the header labeled P1 on the ring generator. NOTE: The cable headers, P1 and P101, should be on the same side of the housing, so that the cables are not crossing each other. Connect one end of the new 4-pin cable to the header labeled P202 on the power supply circuit board.
Page 76: Figure 2-11. Installing A Copper Shield In The Power Supply
Installing the Control Unit Step 3: lnstalling a Copper Shield Each expansion carrier requires a power supply. The added power supply can cause excessive noise in the module occupying the next slot. To eliminate this noise, install a copper foil shield to the power supply as indicated in this procedure.
Page 77 Installing the Control Unit NOTE: This procedure is part of a larger procedure for installing the power supply. If you have not already read the beginning of this section, “Installing the Power Supply,” do so before continuing. Make sure all power is off as indicated in the beginning of this section, “Installing the Power Supply.”...
Page 78: Installing The Processor
Installing the Control Unit Step 4: Installing the Power Supply into the Carrier Lower the module hook onto the rod. Make sure the connector on the module mates properly with the connector on the carrier. Push the module into the carrier until it locks into place. CAUTION: Do not connect the power cord until the entire control unit is assembled.
Page 79 Installing the Control Unit NOTE: On initialization of a Release 1.0 system, all loop-start and ground- start trunks default to loop-start. In Releases 1.1 and 2.0, if the system is programmed for Key mode, the strap is checked on initialization. If the strap is set (Key-only operation), all trunks revert to loop-start.
Page 80 Installing the Control Unit Step 1: Modifying the Processor for Key Mode CAUTION: This procedure is part of a larger procedure for installing the processor. If you have not already read the beginning of this section, “Installing the Processor,” do so before continuing. This procedure must be performed for KF registration with the FCC.
Page 81: Figure 2-12. Modifying The Processor Board For Key Mode
Installing the Control Unit H D R 4 S H U N T HDR3 Do not touch H D R 3 Figure 2-12. Modifying the Processor Board for Key Mode on the exposed portion of the processor board, find the header marked HDR4;...
Page 82 Installing the Control Unit Step 2a: Installing the Feature Module This procedure is part of a larger procedure for installing the processor. If you have not already read the beginning of this section, “Installing the Processor,” do so before continuing. Upgrades: If you are upgrading an existing system, skip to “Step 2b: Replacing the Feature Module.”...
Page 83: Figure 2-13. Installing The Feature Module In The Processor
Installing the Control Unit Figure 2-13. Installing the Feature Module in the Processor 2-44 Installing the Processor...
Page 84 Installing the Control Unit Step 2b: Replacing the Feature Module It may become necessary at some point to replace the feature module because of upgrades or malfunctions. CAUTION: Make sure that you have a backup of the system programming before replacing the feature module. (When the feature module is replaced, system programming is lost.) See Chapter 7 for information on the backup procedure.
Page 85 Installing the Control Unit e. Check the HDR4 header on the processor circuit board for proper mode operation (see “Step 1: Modifying the Processor for Key Mode” earlier in this chapter). Align the connectors on the new feature module with the connectors in the processor (see Figure 2-13).
Page 86: Figure 2-14. Installing The Processor Into The Carrier
Installing the Control Unit Figure 2-14. Installing the Processor into the Carrier Make sure that the connector on the module mates properly with the connector on the carrier as you swing the processor down into place. 2-47 Installing the Processor...
Page 87 Installing the Control Unit Push firmly until the processor snaps into place. The processor should be securely attached to the carrier and locked in place by the locking tab on the bottom-rear of the processor. CAUTION: To avoid damage, do not force the module. If the module does not insert easily, press the bottom-rear locking tab, remove the module, and inspect the module and carrier for damage or obstruction.
Page 88: Figure 2-15. Installing An Auxiliary Power Unit
Installing the Control Unit A u x i l i a r y P o w e r U n i t A U X J 2 D C P O W E R O U T P U T A u x i l i a r y P o w e r I n p u t...
Page 89 Installing the Control Unit Connect the other end of the line cord into the jack labeled J2 DC OUTPUT on the auxiliary power unit. CAUTION: Do not plug the power supply or the auxiliary power unit into the AC outlet until you are ready to turn on the system, as described in “Powering Up the System”...
Page 90 Installing the Control Unit Step 4b: Replacing an Auxiliary Power Unit See Figure 2-15 throughout this procedure. Make sure that the switch on the power supply is turned off. Unplug both the power supply and the auxiliary unit from the outlet. Disconnect the cord from the jack labeled AUX POWER INPUT on the power supply.
Page 91 Installing the Control Unit Step 5: Providing the Proper Grounding As discussed earlier under “Power and Grounding,” the power supply on each carrier (basic and expansion) must be grounded. WARNING: Grounding circuit continuity is vital for safe operation. There is a risk of electric shock if the system is not properly grounded.
Page 92: Installing The Modules
Installing the Control Unit Installing the Modules CAUTION: To prevent damage from electrostatic discharge (ESD), avoid touching leads, connectors, pins, and other components. Use a properly grounded wrist strap. Guidelines for Installing Modules By installing the modules as indicated on the Control Unit Diagram of Form 1, System Planning, you should meet the following guidelines: Do not leave empty slots between modules.
Page 93: Figure 2-16. Setting The 400Em Module Dip Switches For E&M Signaling Types 1C And
Installing the Control Unit S w i t c h e s 1 through 5 control Port 4 ( E & M u n p r o t e c t e d ) S w i t c h e s 6 through 10 control Port 3...
Page 94: Table 2-4. Setting The 400Em Module Dip Switches
Installing the Control Unit Table 2-4. Setting the 400EM Module DIP Switches E&M Signaling Type Ports 1S (Default) Switch (As numbered in Position Figure 2-15) Unprotected - Protected Simplex E&M Mode E&M Mode Mode Example: If ports 1 through 4 are programmed per column 2 of Table 2-5, set the DIP switches as indicated in column 3: Table 2-5.
Page 95 Installing the Control Unit Procedure See the Control Unit Diagram on the back of System Form 1, System Planning, to determine the order of modules. Once you have installed the power supply and the processor in the basic carrier, use the remaining slots for the modules as follows: Basic carrier: slots 1 through 5 First expansion carrier: slots 6 through 11 Second expansion carrier: slots 12 through 17...
Page 96 Installing the Control Unit 5. Swing the module into the slot and firmly push the module into the carrier until it locks into place. CAUTION: To avoid damage, do not force the module. If the module does not insert easily, press the bottom-rear locking tab, remove the module, and inspect the module and carrier for damage or obstruction.
Page 97: Figure 2-17. Trunk And Telephone Jacks On Each Module
Installing the Control Unit PFT Jack Trunk Jacks P F T Telephone Figure 2-17. Trunk and Telephone Jacks on Each Module Label each trunk jack on the modules sequentially, 1 through 80. Begin with the module in slot 1, numbering from bottom to top on each module and working from left to right across the carrier(s).
Page 98 Installing the Control Unit b. Label each telephone jack sequentially, 1 through 144. Begin with the module in slot 1, numbering from bottom to top on each module and working from left to right across the carrier. CAUTION: The 008 OPT module is assigned 12 Logical IDs, and the last four numbers are not assigned to jacks.
Page 99 lnstalling the Control Unit Replacing Modules Modules can be removed and inserted (separately or at the same time) without affecting normal call processing. Leave the system power on. CAUTION: This section does not apply to the processor or power supply. Although the system is designed for modules to be removed and replaced without affecting call processing, partially inserting and removing a module can cause a cold start.
Page 100 Installing the Control Unit Follow these steps to replace a module: Busy-out or reset the module. (Busy-out is recommended.) Label all cords (if they haven’t been labeled already) and then unplug them from the module. For information on labeling trunk and extension cords, see Chapters 3 and 4.
Page 101: Connecting The Control Unit To An Ac Outlet
Installing the Control Unit Connecting the Control Unit to an AC Outlet CAUTION: Make sure the AC outlet has been tested for proper grounding by following the procedures earlier in this chapter under “AC Outlet Tests.” The outlet should be 177-VAC, 60-Hz, 3-wire (phase, neutral, ground).
Page 102: Powering Up The System
Installing the Control Unit Powering Up the System CAUTION: Only when the system is completely installed, follow the procedure in this section to power up the system. Failure to comply with this procedure can result in shock hazard or damage to the equipment. For each power supply and auxiliary power unit, if not already connected, connect the AC power cord to the connector marked AC INPUT on the power supply.
Page 103: Powering Down The System
Installing the Control Unit Powering Down the System During installation you may need to power down the system for troubleshooting or adding new equipment to the carrier. CAUTION: Follow these steps in the exact sequence. 1. Turn off the power supply on the basic carrier. 2.
Page 104: Installing Telephones And Adjuncts
Installing Telephones and Adjuncts The control unit supports the MLX-10, MLX-10D, MLX-20L, and MLX-28D telephones as well as analog multiline and single-line telephones. When installing Multi-Function Modules (MFMs), adjuncts, and Direct Station Selectors (DSSs), follow the procedures in this chapter in the order given: 1.
Page 105: Installing The Multi-Function Module
Installing Telephones and Adjuncts Installing the Multi-Function Module The Multi-Function Module (MFM) is an optional adapter for connecting tip/ring (T/R) or supplemental alert devices to any MLX telephone. If you are installing an MFM, do it before you install the MLX telephone. The MFM provides a modular jack connection for the following adjuncts: T/R devices such as single-line telephones, fax machines, modems, credit card verification terminals, cordless telephones, and answering...
Page 106: Figure 3-1. Multi-Function Module Packing List
Installing Telephones and Adjuncts 400B Adapter or 400B2 Adapter Power Supply (KS22911) Multi-Function Module D6AP Cord (7 feet long) Figure 3-1. Multi-Function Module Packing List Installing the Multi-Function Module...
Page 107 Installing Telephones and Adjuncts Before installing the MFM, consider the following: The KS22911-L2 power supply must be connected to an electrical outlet within 50 ft (15 m) of cord length of the MLX telephone. If you are connecting an MFM and two DSSS to the telephone, a 329A power unit is required.
Page 108: Figure 3-2. Remove Desk Stand And Module Cover
Installing Telephones and Adjuncts RISK OF ELECTRICAL SHOCK: Follow all warnings and cautions. Follow these steps to install and replace an MFM and change its pin settings. 1. Remove the user card tray from the bottom of the desk stand on the telephone.
Page 109 Installing Telephones and Adjuncts NOTE: To install or replace an MFM in a previously wall-mounted MLX-10 or MLX-10D telephone, go to Step 2c. a. Place the telephone face down on a flat surface. Press on the top rear center of the stand to release the tab. b.
Page 110: Figure 3-3. Mfm Locking Tabs
Installing Telephones and Adiuncts Connector Pins Lockirq Tab Locking Tab Figure 3-3. MFM Locking Tabs Install a new MFM. (see Figure 3-3). Hold the MFM circuit board by the edges with the long connector pins facing the underside of the telephone. Taking care not to touch the connector pins, push down on the MFM board so that the connector pins are inserted into the socket in the telephone.
Page 111 Installing Telephones and Adjuncts As needed, adjust the jumper settings for T/R operation or for a supplemental alert device (see Figure 3-4): Pull the connectors off. Push the connectors down over the appropriate pins. Multi-Function Module Figure 3-4. Setting the MFM Jumpers Installing the Multi-Function Module...
Page 112: Figure 3-5. Removing The Jack Guard
Installing Telephones and Adjuncts Replace the module cover. a. If the module cover has a square jack guard that protects the TEL/OTHER jack area, grasp and twist the guard to remove it. See Figure 3-5. NOTE: Save the jack guard if you are wall mounting an MLX-10 or MLX-10D telephone.
Page 113 Installing Telephones and Adjuncts c. Lower the cover to the right and press firmly to lock the tabs in place. Both tabs must be secure. d. Replace and tighten the screw you removed earlier. Replace the desk stand and the user card tray. NOTE: If you are wall mounting an MLX-10 or MLX-10D telephone, do not replace the desk stand.
Page 114: Figure 3-6. Powering Up The Telephone After Installing The Mfm
Installing Telephones and Adjuncts Outlet Wall Jack D 6 A P P o w e r Supply 400B2 Adapter D 8 W Figure 3-6. Powering up the Telephone after Installing the MFM Plug the power supply into a 117-VAC outlet that is not controlled by a wall switch.
Page 115: Installing Adjuncts
Installing Telephones and Adjuncts d. Insert the plug end of the 400B or 400B2 adapter into the wall jack. 9. Test the MFM for T/R operation by using the directions in “Test the MLX Telephones with an MFM” later in this chapter. 10.
Page 116: Installing Telephones And Adjuncts
Installing Telephones and Adjuncts — When connecting the adjunct to a single-line telephone, do the following: a. Connect a 267A2 bridging adapter to the telephone. b. Connect the cord from the adjunct to the bridging adapter. Reconnect the cord from the control unit to the bridging adapter.
Page 117: Figure 3-7. Routing The Cord(S) Through The Cord Channel
Installing Telephones and Adiuncts Adjunct D 8 W C o r d C h a n n e l D2BU Connects TEL/OTHER J a c k 4 0 0 B Line MLX-10™ Desk Telephone D 8 W L i n e MLX-10™...
Page 118 Installing Telephones and Adjuncts General Purpose Adapter (GPA) A GPA permits the attachment of a tip/ring (T/R) device such as a single-line telephone, modem, or answering machine to an analog multiline telephone. The device must be touch-tone, not rotary. NOTE: The GPA is intended for answer-only service.
Page 119 Installing Telephones and Adjuncts Automatic. This setting is used in one of two ways: — with a device, such as an answering machine or a modem, to answer calls. An Auto Answer+All button is needed so that calls can be answered automatically. —...
Page 120 Installing Telephones and Adjuncts Credit Card Verification Terminals Connect the credit card verification terminal to one of the following, as described earlier in this section: 012 module MLX telephone with an MFM When connected through an MFM port, the transaction terminal places and receives calls independently of the MLX telephone.
Page 121 Installing Telephones and Adjuncts Fax Machines Connect the fax machine to one of the following, as described earlier in this section: 012 module MLX telephone with an MFM The fax machine sends and receives fax calls independently of the associated telephone. Calls are dialed with the fax machine’s dialpad or from an associated single-line telephone.
Page 122 Installing Telephones and Adjuncts Headsets For MLX telephones, the headset base unit plugs into the telephone handset jack, which means that the headset will be used in place of the handset. For analog telephones, you can connect the headset in one of the following ways: Connect the headset base unit directly into the handset jack (to use the headset in place of the handset).
Page 123 Installing Telephones and Adiuncts Loudspeaker Paging Systems A paging device is used to page co-workers and make announcements through loudspeakers. Connect the loudspeaker paging system to an LS or GS trunk jack that is programmed for paging. Figure 3-8, Figure 3-9, and Figure 3-10 show various configurations for single-zone paging.
Page 124: Figure 3-8. Single-Zone Paging With Pagepac 20
Installing Telephones and Adjuncts PAGE PAC 20 POWERMATE O U T P U T S v o i c e 7 0 . 7 V c o i l Speaker L i n e PAGE INPUT Control Unit M U S I C D4BU Cord 4 0 8 24V DC...
Page 125: Figure 3-9. Single-Zone Paging With Customer-Supplied Amplifier
Installing Telephones and Adjuncts GENERIC ANPLIFIER OUTPUTS voice 70.7V coil Speaker Line PAGE INPUT D4BU Cord Control Unit M U S I C 4 0 8 117 VAC Loop-Start Trunk A d a p t e r HARRIS/ DRACON Model 2 2 0 5 0 - 9 0 0 D4BU Cord +24V...
Page 126: Figure 3-10. Single-Zone Paging With Paging Access
Installing Telephones and Adjuncts PAGE PAC 20 POWERMATE OUTPUTS voice 70.0V coil S p e a k e r Line PAGE INPUT Connection D4BU Cord Block MUSIC 24 VDC 4 0 8 117 VAC 103 A 12345678 103 A 4 PT 12345678 5 PR Connection...
Page 127 Installing Telephones and Adjuncts Modems Connect the modem to one of the following, as described earlier in this section: single-line telephone MLX telephone with an MFM When connected to the TEL/OTHER jack on the MLX telephone, data calls made from the modem are independent of the associated MLX telephone.
Page 128: Figure 3-11. Single-Zone Paging With Background Music And Magic On Hold
Installing Telephones and Adjuncts PAGE PAC 20 POWERMATE O U T P U T S voice Speaker 7 0 . 7 V c o i l L i n e PAGE INPUT 4 0 8 Connection Block M U S I C D4BU Cord Control Unit 24 VDC...
Page 129: Figure 3-12. Multizone Paging With Background Music, Magic On Hold, And Talk-Back
Installing Telephones and Adjuncts PAGE PAC 20 POWERMATE MODEL 22050-001 MUSIC IN P A G E I N P U T 117 VAC Control Unit 408 GS/LS COMMON CONTROL UNIT D 4 B U C o r d M O D E L 2 2 0 5 0 - 0 2 0 PAGE INPUT J 4 0...
Page 130 Installing Telephones and Adjuncts Supplemental Alerts Alerting devices notify people working in noisy areas of incoming, transferred, and inside calls. Connect a supplemental alert device to one of the following, as described earlier in this section: single-line telephone MLX telephone with an MFM supplemental alert adapter (SAA) and analog multiline telephone NOTE: See the next section, “Supplemental Alert Adapter (SAA),”...
Page 131: Figure 3-13. Installing The Supplemental Alert Adapter
Installing Telephones and Adjuncts Supplemental Alert Adapter CONTROL TELEPHONE A L E R T E R UNIT Figure 3-13. Installing the Supplemental Alert Adapter 3-28 Installing Adjuncts...
Page 132 Installing Telephones and Adjuncts SAA-Compatible Alert Devices Compatible alerts include horns, bells, chimes, and strobes: Bell Horn Chime Strobe Unsupported Telephones, Adjuncts, and Adapters The following analog telephone adjuncts and adapters are not to be used with the system and, in some cases, will damage the device or the system if connected: Basic Telephone and Modem Interface (BTMI) Basic Telephone and Modem interface-2 (BTMI-2)
Page 133: Table 3-1. Unsupported Telephones And Adjuncts
Installing Telephones and Adjuncts Table 3-1. Unsupported Telephones and Adjuncts Model Notes Digital Communications Protocol 510D Personal Terminals (DCP) 7400 telephones and adjuncts DCP telephones (asynchronous data units and multiple asynchronous data units) that use DCP and that are supported on the MERLIN II Communications System.
Page 134: Installing The Direct Station Selector
Installing Telephones and Adjuncts Installing the Direct Station Selector The DSS is an optional piece of telephone equipment. One or two DSSs can be connected to an MLX-28D or MLX-20L telephone. NOTE: Connect the DSS(s) before you install the MLX telephones. Before installing the DSS, consider the following: Auxiliary power is required under the following circumstances: —...
Page 135 Installing Telephones and Adjuncts DSS Installation Procedure NOTE: If you are connecting two DSSs to the telephone, unpack the second DSS now. 1. Adjust the angle of the DSS. For instructions on removing the telephone stand, see Figure 3-2 earlier in this chapter. The DSS is packed fully assembled with the desk stand in the low position.
Page 136: Figure 3-14. Connecting One Or More Dsss
Installing Telephones and Adjuncts b. Route the D8AC cord from the IN jack of the second DSS (DSS2) through the cord channel of the first DSS (DSS1). c. Plug this D8AC cord into the jack labeled OUT on DSS1. D 8 W D8AC L I N E D S S...
Page 137 Installing Telephones and Adjuncts Plug the D8W line cord into the jack labeled LINE of the MLX telephone. The D8AC and D8W cords share the cord channel on the telephone. Turn the telephone and the DSS(s) face up with the telephone now to the left of the DSS(s).
Page 138 Installing Telephones and Adjuncts Insert the plug end of the 400B or 400B2 adapter into the wall jack. Plug the power supply into a 117-VAC outlet. The combined total length of the D6AP and D8W cords can be no more than 50 ft (15 m).
Page 139: Assembling The Mlx Telephone
Installing Telephones and Adjuncts Assembling the MLX Telephone If you are installing an MLX telephone, you need to assemble it prior to connecting it to the control unit. For all other telephones, skip to the next section, “Connecting the Telephones to the Control Unit.” Before installing an MLX telephone or operator console, consider the following: 630B Phonemount (not included) is required to mount an MLX-10 or...
Page 140 Installing Telephones and Adjuncts MLX telephones are packed fully assembled with the desk stand in the low position. The angle of any MLX desk telephone can be adjusted to the high position. If you are wall mounting an MLX-10 or MLX-10D telephone, you must first remove the desk stand.
Page 141: Figure 3-15. Removing The Extension Label
Installing Telephones and Adjuncts Label the extension identification card. a. Insert a straightened paper clip into the hole on the side of the plastic cover while holding your finger on the opposite edge. Use the paper clip to push and lift the cover. See Figure 3-15. Figure 3-15.
Page 142: Figure 3-17. Removing The Handset Holder
Installing Telephones and Adjuncts If you are mounting an MLX-10 or MLX-10D wall telephone, go to Step 5. If you are assembling a desk telephone, go to Step 6. Prepare the handset holder for wall mounting. a. Remove the handset holder by pushing it up and pulling it out. See Figure 3-17.
Page 143: Figure 3-19. Replacing The Extension Label
Installing Telephones and Adjuncts 6. Replace the extension identification card and plastic cover by inserting one end into the slot and bending the cover to snap the other end into place. See Figure 3-19. Figure 3-19. Replacing the Extension Label If you are mounting an MLX-10 or MLX-10D wall telephone, go to Step 7.
Page 144: Figure 3-20. Routing The Cord Through The Backplate
Installing Telephones and Adjuncts Mounting Plate 630B Figure 3-20. Routing the Cord through the Backplate e. Insert the two short screws provided with the Phonemount into the mounting plate. Be sure to thread the upper screw through the jack guard. See Figure 3-21. Assembling the MLX Telephone 3-41...
Page 145: Figure 3-21. Mounting The Backplate
Installing Telephones and Adjuncts Jack Plug Jack Guard Mounting Plate 6 3 0 B Phone Mount Figure 3-21. Mounting the Backplate Plug the free end of the cord into the jack labeled LINE on the back of the telephone. Route the cord through the cord channel above the jack.
Page 146: Connecting The Telephones To The Control Unit
Installing Telephones and Adjuncts Label the button assignment card. a. Pull the tab at the top of the plastic cover toward you. b. Type or write the button assignments on the card. Insert the card and replace the plastic cover. Be sure the textured side of the cover is facing you.
Page 147 Installing Telephones and Adjuncts CAUTION: Take extreme care to make sure that only MLX phones are connected to MLX modules; otherwise, the mismatch couid damage the ports and cause them to stop functioning. Incorrect wiring can result in users not being able to place outgoing calls.
Page 148 Installing Telephones and Adjuncts NOTE: If an MLX telephone or analog multiline telephone is in a different building from the control unit, and is within 1000 ft (305 m) of the control unit, connect the telephone to the control unit using two in-range out-of-building (IROB) protectors.
Page 149: Figure 3-22. Hardware For Connecting Up To 24 Telephones
Installing Telephones and Adjuncts 4-Pair Patch Cord DIW Cable Cable Tie Figure 3-22. Hardware for Connecting up to 24 Telephones (also included in SYSTIMAX Hardware Kit; see also Figure 3-27) 3-46 Connecting the Telephones to the Control Unit...
Page 150: Figure 3-23. Tools For Connecting Up To 24 Telephones
Installing Telephones and Adjuncts Tools See Figure 3-23. AT-8762 D Impact Tool 110 Impact Tool 788J1 788 K1 Retainer Tool Spudger Modular Plug Pressor Figure 3-23. Tools for Connecting up to 24 Telephones 3-47 Connecting the Telephones to the Control Unit...
Page 151 Installing Telephones and Adjuncts Telephone Installation Procedure Run the DIW cable from the control unit to the telephone and cut it. Allow enough slack for routing the wire. Attach a Unicon plug to the control unit end of the DIW cable by using the 4-pair plug presser.
Page 152 Installing Telephones and Adjuncts Hardware Each kit includes the following: instructions and parts sheet 110AB1-100JP12 termination blocks with modular jacks 110A1 wire troughs D-rings D8W cords Tools D-impact tool spudger hand tools See Figure 3-23. Telephone Installation Procedure (More than 24) Drill two diagonally opposite holes in a suitable backboard (plywood is recommended) for each piece of hardware.
Page 153: Figure 3-24. Inserting The Conductors Into The Connecting Blocks
Installing Telephones and Adjuncts Punch down the telephone wires to the termination block. Route the telephone wires underneath the termination block and through the fanning slots. ii. Insert the conductors into the designated 110 connecting blocks already on the termination block. Follow the color sequence shown in Figure 3-24.
Page 154 Installing Telephones and Adjuncts Figure 3-25. Using the D-Impact Tool to Seat the Conductors iv. Remove any insulation fragments with a spudger (see Figure 3-23 if you do not know which tool is the spudger). Repeat Steps a through c above for each termination block. Mount the wire troughs.
Page 155: And D-Rings
Installing Telephones and Adjuncts Route the wires through the wire troughs and D-rings. See Figure 3-26. Figure 3-26. Routing the Wires through the Wire Troughs and D-Rings 3-52 Connecting the Telephones to the Control Unit...
Page 156 Installing Telephones and Adjuncts SYSTIMAX SYSTIMAX is a wiring kit that contains all the hardware needed to build a cross-connect field between the control unit and the telephone jack. CAUTION: To avoid coupling power supply noise onto system wiring, allow at least 3 inches (7.62 cm) of clearance between the basic carrier’s power supply and any wiring or termination hardware located left of the control unit.
Page 157: Figure 3-27. Systimax Hardware Kit
Installing Telephones and Adjuncts D - R I N G 110A1 Wire Trough 110AB1-100FT Field Terminal Block 110AB1-100JP12 Terminal Block Figure 3-27. SYSTIMAX Hardware Kit (See also Figure 3-22) 3-54 Connecting the Telephones to the Control Unit...
Page 158 Installing Telephones and Adjuncts Tools D-impact tool 788J1 impact tool spudger hand tools SYSTIMAX Wiring Procedure Locate the proper wall space. The cross-connect field will usually be to the right of the control unit. Leave enough space between the control unit and the cross-connect field to allow for system growth. Attach the template to the wall or backboard with a staple gun, tacks, or tape.
Page 159: Figure 3-28. Attaching The Systimax Template To The Wall
Installing Telephones and Adjuncts 70” above floor Figure 3-28. Attaching the SYSTIMAX Template to the Wall 3-56 Connecting the Telephones to the Control Unit...
Page 160: Figure 3-29. Using The Systimax Template To Place The
Installing Telephones and Adjuncts Green Green Pink Yellow Beige Yellow Grey Pink Grey Beige White White Figure 3-29. Using the SYSTIMAX Template to Place the Hardware 3-57 Connecting the Telephones to the Control Unit...
Page 161: Figure 3-30. Drilling Holes For Each Piece Of Hardware
Installing Telephones and Adjuncts Drill two diagonally opposite holes for each piece of hardware. You can drill right through the template. See Figure 3-30. There is a 1/16-inch (1.6-mm) space between the outline of each piece of hardware; keep this space as you mount the hardware. Figure 3-30.
Page 162 Installing Telephones and Adjuncts 7. Mount the field-terminated blocks on column 2 and terminate the telephone cable. If the telephone cable is bottom feed, start at the top and work down. If the telephone cable is top feed, start at the bottom and work up.
Page 163: Figure 3-31. Using The 788J1 Tool To Seat And Trim The
Installing Telephones and Adjuncts Figure 3-31. Using the 788J1 Tool to Seat and Trim the Conductors Reverse the blade edge on the 788J1 impact tool and use the tool to seat the connecting blocks on each index strip. See Figure 3-32. Make sure the slate strip on each connecting block is facing down.
Page 164: Figure 3-32. Using The Reversed Blade Edge On The 788J1
Installing Telephones and Adjuncts Figure 3-32. Using the Reversed Blade Edge on the 788J1 Impact Tool 3-61 Connecting the Telephones to the Control Unit...
Page 165 Installing Telephones and Adjuncts As shown on the template, mount the wire troughs on column 2 after all the field-terminated blocks have been wired. Mount the D-rings between the columns as needed to route the patch cords. Plug one end of a D8W cord into the proper control unit module telephone jack and the other end into the corresponding jack on the termination block in column 1 or column 3.
Page 166: Figure 3-33. Connecting Termination Blocks To
Installing Telephones and Adjuncts Figure 3-33. Connecting Termination Blocks to Field-Terminated Blocks Wire a Telephone for Two Voice-Pairs If an analog telephone requires either the Voice Announce to Busy feature or the Simultaneous Voice and Data feature, use a bridging adapter to assign two adjacent odd/even telephone jacks (01 and 02, 13 and 14, etc.) on an analog telephone module to that telephone.
Page 167: Figure 3-34. Connecting Two Voice Pairs To A Telephone Using A Bridge Adapter (Br-241-B1)
Installing Telephones and Adjuncts NOTE: The numbers of these telephone jacks are boxed on the system forms. In Figure 3-34, the label on the bridging adapter refers to the default intercom number, not the telephone jack number. Central O f f i c e Lines B r i d g i n g Adapter...
Page 168 Installing Telephones and Adjuncts Terminate Cable at a Telephone Outlet There are many kinds of telephone outlets, which are fundamentally all the same. Some are surface-mounted, affixed directly onto a wall surface, and others are flush-mounted, where the jacks are located inside a wall housed in a regular electrical box.
Page 169: Figure 3-35. Pressing The Wires Over The Slots In The Outlet
Installing Telephones and Adjuncts Termination Clips Figure 3-35. Pressing the Wires Over the Slots in the Outlet Use diagonal pliers to clip off the ends of the conductors. Press the clips back on over the wires. Strip off the protective paper from the adhesive strips and press them onto the back of the outlet.
Page 170 Installing Telephones and Adjuncts Label the System Wiring If done correctly, labeling can provide valuable information about the location of wire or cable within the building and save hours of frustrating work. There are five types of labels used for identification: Cable labels are white adhesive-backed tabs that are stuck to the cables to identify the source and the destination of the cables before they are pulled to and terminated in satellite closets and equipment...
Page 171: Table 3-2. Insert Labels
Installing Telephones and Adjuncts Table 3-2. Insert Labels Color What It Identifies Special Features The fourth pair of the Light blue DIW cable originating DIW cable to MLX at telephone outlets in telephones is reserved offices or other for supplying power to locations one DSS at an operator console.
Page 172 Installing Telephones and Adjuncts Table 3-2. - Continued What It Identifies Special Features Color For auxiliary circuits Yellow Auxiliary circuits that are not arranged in arranged in 3-pair modularity 3-pair modularity, use blank labels. If a system has customized labels for the auxiliary system, use them.
Page 173 Installing Telephones and Adjuncts Mark the box with the letter of the closet to which the DIW cable is pulled and with the circuit number of the wire. This is the same as the number you wrote on the wire sheath. Wire 1 becomes circuit 1; wire 2 becomes circuit 2.
Page 174 Installing Telephones and Adjuncts Checking Poorly Labeled Wiring If you do not understand the labeling system used or a label is missing or damaged, use a tone device and a telephone handset to match like cables. Hardware tone device telephone handset telephone cord with an 8-pin modular plug 4-pair patch cord Tools...
Page 175 Installing Telephones and Adjuncts Using the diagonal pliers or wire strippers, cutoff the other end of the patch cord and expose the pairs. Do not cut off too much of the cord because you’ll need the length to test the top rows of the cross-connect field.
Page 176: Figure 3-36. Removing The Connecting Block
Installing Telephones and Adjuncts Figure 3-36. Removing the Connecting Block 3-73 Connecting the Telephones to the Control Unit...
Page 177 Installing Telephones and Adjuncts 4. If a conductor wire is accidentally pulled from a block, pull it with the long-nosed pliers to get some slack. Use your fingers to lay the conductor wire back in its slot in the index strip. Reseat it with the D-impact tool.
Page 178: Connecting The Control Unit To The Network Interface
Connecting the Control Unit to the Network Interface To connect the control unit to the network interface side, the method of connection depends on the type of network interface that is installed. While there are many ways to connect the network interface to the control unit, the methods in this chapter are preferred.
Page 179: Wiring
Connecting the Control Unit to the Network Interface CAUTION: The telephone company is responsible for providing appropriate protection for central office trunks. Do not connect the central office trunks until you are certain that they are properly protected. See the section, “Central Office Trunk Protection,”...
Page 180: Table 4-1. Network Interfaces
Connecting the Control Unit to the Network Interface The adapter needed to connect the central office trunks to the control unit depends on the type of network interface, as shown in Table 4-1. Table 4-1. Network Interfaces Network Interface Description Adapter RJ11 Connects one outside...
Page 181: Table 4-2. Central Office Network Interface Codes
Connecting the Control Unit to the Network Interface Table 4-2. Central Office Network Interface Codes Trunk Federal Interface Network Interface Type Code for Trunk LS central office trunk RJ11C, RJ14C 02LS2 RJ21 RJ11C, RJ14C, GS central office trunk 02GS2 R J 2 1 RJ11C, RJ14C, 02RV2-T R J 2 1...
Page 182: Figure 4-1. Rj21X Network Interface Connector
Connecting the Control Unit to the Network Interface RJ21X Interface The RJ21X network interface has a female 50-pin (25-pair) amphenol connector. See Figure 4-1: Line Ring Phone Number 66-Type Block (RJ21-type) 25-Line Interface 555-3827 Line 1 555-3828 Line 2 555-3829 Line 3 Line 4 555-3851...
Page 183 Connecting the Control Unit to the Network Interface Building the Wiring Field Build the wiring field between the network interface and the control unit by using 110AB1-100JP12 terminal blocks with modular jacks and associated hardware. RJ21X Wiring Field Hardware 10AB1-100JP12 termination blocks with modular jacks 110A1 wire troughs D-rings D2R cords...
Page 184: Figure 4-2. Rj21X Wiring Field Hardware
Connecting the Control Unit to the Network Interface D-Ring 110A1 Wire Trough 110AB1-100FT Field Terminal Block 110AB1-100JP12 Terminal Block Figure 4-2. RJ21X Wiring Field Hardware Wiring...
Page 185: Figure 4-3. Rj21X Wiring Field Tools
Connecting the Control Unit to the Network Interface RJ21X Wiring Field Tools D-impact tool spudger hand tools See Figure 4-3: AT-8762 D Impact Tool 110 Impact Tool 788J1 788 K1 Retainer Tool Spudger Modular Plug Presser Figure 4-3. RJ21X Wiring Field Tools Wiring...
Page 186 Connecting the Control Unit to the Network Interface RJ21X Wiring Field Procedure Follow this procedure to connect the RJ21X network interface to the control unit: Drill two diagonally opposite holes into the backboard for each piece of hardware. Keep a 1/16-inch (1.6 mm) space between each piece of hardware.
Page 187: Figure 4-4. Using The D-Impact Tool To Seat The
Connecting the Control Unit to the Network Interface Figure 4-4. Using the D-Impact Tool to Seat the Conductors Label the network interface jacks, control unit module jacks, termination blocks, and D2R cords (see “Labeling Trunks” later in this chapter). For each trunk, plug one end of a D2R cord into the designated jack on the termination block and the other end into the trunk jack on the proper control unit module.
Page 188: Figure 4-5. Rj11 And Rj14 Interfaces
Connecting the Control Unit to the Network Interface CAUTION: Do not plug an analog multiline telephone, an MLX telephone, or anything else from the telephone side of the control unit into this wiring field; doing so will busy-out the trunk. RJ11 and RJ14 Interfaces The RJ11 and RJ14 interfaces are connected similarly, with the following differences:...
Page 189 Connecting the Control Unit to the Network Interface RJ11 and RJ14 Network Interface Hardware D 2 R c o r d s CAUTION: Incorrect wiring can damage the ports and cause them to stop functioning. Make sure you use the proper cords. For all GS/LS modules, do the following: —...
Page 190 Connecting the Control Unit to the Network Interface RJ2GX Interface The RJ2GX interface is a 25-pair amphenol connector that interfaces up to eight tie trunks. You construct the cross-connect field in the same way as for the RJ21X interface (see “RJ21X Interface” earlier in this chapter). RJ21X and RJ2GX interfaces do not require separate termination blocks.
Page 191: Testing Trunks
Connecting the Control Unit to the Network Interface Testing Trunks Before connecting the central office trunks to the control unit, verify that a dial is being received and that you can dial out on every trunk. CAUTION: Do not use analog multiline telephones or MLX telephones for testing.
Page 192 Connecting the Control Unit to the Network Interface Test Ground-Stat Trunks To perform this test, you need a single-line telephone with a ground key or a ground-start button. NOTE: If a single-line telephone with a ground key (or ground-start button) is not available, ground one side of a trunk.
Page 193: Labeling Trunks
Connecting the Control Unit to the Network Interface Labeling Trunks You can have up to 80 central office trunk jacks on the communications system (1 to 80). Follow this procedure to label each D2R or D8W cord, network interface jack, and control unit module jack. Procedure: Labeling Trunks Review the System Form 2c, System Numbering—Trunk Jacks to determine each central office trunk assignment on the control unit.
Page 194: Installing The Channel Service Unit
Connecting the Control Unit to the Network Interface Installing the Channel Service Unit The channel service unit (CSU) provides the interface between the 100D module and the DS1 facilities. NOTE: Before the CSU can be installed, the local telephone company must be contacted for information such as services available, equipment options, and 48-VDC power on the trunk.
Page 195 Connecting the Control Unit to the Network Interface Step 1: Setting the CSU DIP Switches Set the CSU DIP switches as indicated on Form 3b, Incoming Trunks—DS1 Connectivity (100D Module). The seven 8-position DIP switches on the rear panel of the CSU are set for operating features and diagnostic tests: SW1 sets the CSU address, which must be confirmed with the local telephone company (see Table 4-3 for the default settings).
Page 196: Table 43. Sw1 Default Settings
Connecting the Control Unit to the Network Interface Table 43. SW1 Default Settings Position Status down down down down down down down Table 44. SW2 Default Settings Position Status Effect BER threshold is 10-6 down BER threshold is 10-6 BER threshold is 10-6 BER threshold is 10-6 not used not used...
Page 197: Table 4-5. Sw4 Default Settings
Connecting the Control Unit to the Network Interface Table 4-5. SW4 Default Settings Position Status Effect down not used down not used not used down down not used not used down not used down disable auto dial modem down TABS protocol enabled Table 4-6.
Page 198: Table 4-7. Sw6 Default Settings
Connecting the Control Unit to the Network Interface Table 4-7. SW6 Default Settings Position Status Effect down send received signal to DTE or network during Ioopback operation DTE B8ZS is not decoded. Network B8ZS is not decoded. Network ESF down down default to DIP switch configuration upon power-up not used...
Page 199: Table 4-9. Sw2 Ber Options
Connecting the Control Unit to the Network Interface Bit-Error Rate Threshold Option DIP switch SW2 can be set to alarm at bit-error rate (BER) threshold levels between 10-4 and 10-9 or can be disabled. Table 4-9 shows the settings for SW2 for the various thresholds.
Page 200: Table 4-10. Switch Settings In Hybrid/Pbx Mode: Network
Connecting the Control Unit to the Network Interface Table 4-10. Switch Settings in Hybrid/PBX Mode: Network and Equipment are ESF Framed Using AMI ZCS Line Code Position Switch down down down down down When this switch position is down, the near-end CSU polls the far-end CSU for alarm status.
Page 201: Table 4-12. Switch Settings In Hybrid/Pbx Mode: Network And Equipment Are D4 Framed
Connecting the Control Unit to the Network Interface Table 4-12. Switch Settings in Hybrid/PBX Mode: Network and Equipment are D4 Framed Position Switch down down down down down Set the Power Option Switch Open the top panel of the ESF T1 CSU and set the power option switch to one of the following: span power (SP) dry loop (DL), local power...
Page 202: Table 4-13. Artificial Transmit Line Options
Connecting the Control Unit to the Network Interface Set the Artificial Transmit Line Option Open the top panel of the ESF T1 CSU and set the Line Build-Out (LBO) switch to the proper option, which depends on the distance from the CSU to the first line repeater (see Table 4-14).
Page 203 Connecting the Control Unit to the Network Interface Step 3: Connecting the ESF T1 CSU Follow this procedure to connect the ESF T1 CSU to the 100D module and the DS1 network (see Figure 4-6): POWER POWER CONNECTION TERMINAL BLOCK FUSE DATA PORT WIRE WRAP CONNECTOR...
Page 204 Connecting the Control Unit to the Network Interface b. Connect the other end of the cord to the 100D module. c. Connect the network interface cord to the CSU in one of the following ways: directly to pins 8,10, 26, and 28 on the wire-wrap connector (see Table 4-15) with a special cable adapter to the NET 15-pin male connector (see Table 4-17)
Page 205: Table 4-15. Wire-Wrap Connector Pin Assignments
Connecting the Control Unit to the Network Interface Table 4-15. Wire-Wrap Connector Pin Assignments Pin No. Signal shield ground shield ground transmit data to the DTE (ring) receive data from the DTE (tip) receive data from the network (tip) transmit data to the network (ring) shield ground shield ground transmit data to the DTE (tip)
Page 206: Table 4-16. Dte 15-Pin Connector Pin Assignments
Connecting the Control Unit to the Network Interface Table 4-16. DTE 15-Pin Connector Pin Assignments Pin No. S i g n a l receive data from the DTE (tip) 2 or 8 shield ground transmit data to the DTE (tip) 4 or 15 shield ground receive data from the DTE (ring)
Page 207: Figure 4-7. Esf T1 Csu Front Panel
Connecting the Control Unit to the Network Interface Step 4: Plugging the CSU into an AC Outlet When Steps 1, 2, and 3 are finished, plug the CSU power cord into a 117-VAC outlet. ESF T1 CSU Front Panel The ESF T1 CSU front panel consists of LEDs, controls, and test jacks (see Figure 4-7).
Page 208: Table 4-18. Csu Front Panel Leds
Connecting the Control Unit to the Network Interface Table 4-18. CSU Front Panel LEDs L E D C o l o r When Lit Indicates LOCAL POWER Yellow Local 117 VAC or -48 VDC is ON Network Side: FAR END LOOPED R e d Far-end CSU looped if initiated by near-end CSU.
Page 209: Table 419. Csu Front-Panel Controls
Connecting the Control Unit to the Network Interface Table 419. CSU Front-Panel Controls F u n c t i o n Control LOOPBACK Loops the incoming signal from the system to the system SENDCODE Sends loop-up or loop-down code to far-end CSU Functions only when the ALARM LED is lit;...
Page 210: Figure 4-8. 551 T1 Csu
Connecting the Control Unit to the Network Interface 551 T1 CSU The 551 T1 CSU performs many of the same functions as the ESF T1 CSU except for the following: B8ZS is not supported. Therefore, the 64-kbps clear channel is not supported. Extended superframe (ESF) format is not supported.
Page 211 Connecting the Control Unit to the Network Interface Installing the 551 T1 CSU involves the following: 1. Setting the CSU DIP switches 2. Mounting the CSU in a relay rack or on a shelf as a stand-alone unit 3. Connecting the CSU to the network interface Inserting the signal monitor unit Inserting the office repeater 6.
Page 212 Connecting the Control Unit to the Network Interface Signal Monitor Unit Switch Settings There are four option switches in the signal monitor unit (see Figure 4-10). These switches govern the operation of the following options: ONES causes the unit to transmit an ALL ONES keep-alive signal to central office when the customer signal drops below the minimum average ones-density.
Page 213: Table 4-22. Office Repeater Power Mode Option Settings
Connecting the Control Unit to the Network Interface Office Repeater Switch Settings Table 4-22 and Table 4-23 show the power mode and artificial line-option settings for the office repeater. See Figure 4-11 for the location of the option- setting screws. Table 4-22.
Page 214: Figure 4-9. Connecting The T1 Lines To The Csu
Connecting the Control Unit to the Network Interface Step 3: Connecting the CSU to the Network Interface The terminal block (TB1) on the back of the CSU is the connecting point for T1 service lines, fault wires, and Ioopback wires. Also, if a local power supply is used, the TB1 is the termination spot for the power supply wires.
Page 215: Figure 4-10. Signal Monitor Unit
Connecting the Control Unit to the Network Interface c. Connect the DC Ioopback pair (if provided by the local telephone company) to terminals 11 and 12. d. If the CSU is to be locally powered, connect the power supply leads to terminals 14 and 15.
Page 216: Table 4-24. Signal Monitor Unit Front-Panel Leds
Connecting the Control Unit to the Network Interface Table 4-24. Signal Monitor Unit Front-Panel LEDs When Lit Indicates Label Color Low average ones density Avg. Dens > 50 consecutive zeroes (needed Zeroes for encryption) or > 16 consecutive zeroes (option switch S4 closed) Yellow Presence of simplex current Line Pwr...
Page 217: Figure 4-11. Inserting The Office Repeater Into The
Connecting the Control Unit to the Network Interface Step 5: Inserting the Office Repeater Plug the office repeater into the left slot of the 551 T1 CSU (see Figure 4-11): Screws for option settings Figure 4-11. Inserting the Office Repeater into the 551 Tl CSU The front panel has the following: six 310 jacks for in-line access and monitoring of the span line and the signal monitor unit card...
Page 218: Table 4-26. Csu Rear-Panel Pin Assignments
Connecting the Control Unit to the Network Interface The transmit path in the office repeater has an adjustable artificial line; this allows the transmit level to be adjusted to 0, 7.5, or 15 dB to meet the required -15 or -22.5 dB section loss. The receive path contains a fixed 7.5 dB artificial line and an Automatic Line Build-Out (ALBO) circuit, which automatically compensates for signal levels in the range of 0 to -27.7 db.
Page 219 Connecting the Control Unit to the Network Interface Table 4-27. TB1 Pin Assignments Pin No. Designation Signal Transmit Transmit Receive Receive Step 7: Plugging the CSU into an Outlet Depending on the type of line provided by the local telephone company, the CSU can be supplied with -48 VDC power on the T1 wire pair from the network.
Page 220: Installing The Pc, Cat, Or Printer
Installing the PC, CAT, or Printer Once you have completed all installation procedures as described in the previous chapters, you can connect an Station Management Detail Record (SMDR) or Call Accounting Terminal (CAT) printer and a personal computer (PC), or a CAT and CAT printer, to the system. Connecting a PC to the Control Unit A PC with MS-DOS 3.3 or higher and SPM 2.xx or higher can be used for SMDR, system programming, and maintenance.
Page 221 Installing the PC, CAT, or Printer CAUTION: To prevent damage from electrostatic discharge (ESD), avoid touching leads, connectors, pins, and other components. Use a properly grounded wrist strap. Connecting a PC (Within 50 Feet) Use the hardware and procedures in this section to connect a PC to the control unit when the distance is less than 50 ft (15 m).
Page 222: Connecting A Pc To The Control Unit
Installing the PC, CAT, or Printer SPM Jack 355AF Adapter EIA-232-D Figure 5-1. Connecting the PC (Within 50 Feet) Connecting a PC (50 Feet or More) Use the hardware and procedures described in this section to connect a PC to the control unit when the distance is 50ft (15 m) or more. See Figure 5-2. NOTE: If the PC is being installed in a different room than the control unit, make sure that both locations have working wall outlets and wall jacks, and that...
Page 223 Installing the PC, CAT, or Printer Hardware 355AF adapter 400B2 power adapter BR1A-4P adapter, or 102 connecting block, or 103 connecting block Z3A2 asynchronous data unit (ADU) EIA crossover cable ADU crossover cable 2012D transformer 248B adapter 8-position wall jacks 4-pair plug-ended cable D 8 W c o r d s D6AP power cord...
Page 224: Figure 5-2. Connecting The Pc (50 Feet Or More)
Installing the PC, CAT, or Printer SMDR Jack Crossover Cable 355AF Adapter M8AJ-87 Adapter Z3A2ADU ADU Crossover Cabel D6AP 400B2 Power 2012D-50M Adapter Transformer AC Outlet BR1A-4P Adapter 102 Connecting Block 103 Connecting Block 102 or 103 Connecting Block EIA-232-D Z3A2ADU M8AJ-87 Adapter...
Page 225 Installing the PC, CAT, or Printer CAUTION: If the PC is in a building outside the main building (control unit location), an ADU and an additional protector must be installed in each building. The ADUs and protectors provide both the control unit and the PC additional protection against lightning, inadvertent contact with power lines, and power currents induced by nearby power lines.
Page 226: Connecting A Cat To The Control Unit
Installing the PC, CAT, or Printer Connecting a CAT to the Control Unit The CAT is a stand-alone unit that connects to the SMDR jack of the control unit and provides cost-accounting information. The CAT links the control unit to the CAT Printer. The connection of the CAT to the control unit depends on the distance and whether the CAT and control unit share the same AC outlet.
Page 227: Connecting A Printer To The Control Unit
Installing the PC, CAT, or Printer Connecting a Printer to the Control Unit A printer can be connected to the SMDR jack on the control unit. The following printers are supported: AT&T 572 Printer 475/476 Printer AT&T AT&T Call Accounting Terminal (CAT) Printer AT&T Call Accounting System Printer Applications Printer...
Page 228 Installing the PC, CAT, or Printer CAUTION: To prevent damage from electrostatic discharge (ESD), avoid touching leads, connectors, pins, and other components. Use a properly grounded wrist strap. Connecting a CAT and Printer on the Same AC Outlet If the printer is an AT&T CAT serial printer and is plugged into the same AC outlet as the control unit and CAT, and the CAT is less than 14 ft (4.27 m) and the printer is less than 50 ft ( 15 m) from the control unit, use the hardware and procedures in this section.
Page 229 Installing the PC, CAT, or Printer Procedure: Connecting a CAT and Printer on the Same AC Outlet 1. Plug the short end of the Z200A EMI cord into the SMDR jack on the control unit (the upper jack). 2. Plug the other end of the Z200A EMI cord into the SMDR jack on the back of the CAT.
Page 230 Installing the PC, CAT, or Printer Hardware 248B adapters 355AF, 355A adapters 400B2 power adapters D8W cords D6AP power cords D8AM modular crossover cable M7U null modem cable Z3A2, Z3A4 ADUs 2012D transformer Z200A EMI filter Procedure: Connecting a CAT Printer on a Different AC Outlet Plug the short end of the Z200A EMI cord into the SMDR jack on the control unit (the upper jack).
Page 231 Installing the PC, CAT, or Printer 9. Plug one end of a D6AP cord into the 2012D-50M transformer. NOTE: If you are working with a 248B adapter and 2012D transformer instead of a 2012D-50M transformer, plug the D6AP cord into the jack on the 248B adapter, and then connect the spade-tip wires on the 248B adapter to the screws on a 2012D transformer (see Figure 5-5).
Page 232: Figure 5-3. Connecting The Printer (Within 50 Feet)
lnstalling the PC, CAT, or Printer 21. Plug one end of a fourth D8W cord into the PRINTER jack on the back of the CAT. 22. Plug the other end of this D8W cord into a third 355A adapter. 23. Slide this 355A adapter into the serial port on the back of the printer. 24.
Page 233 Installing the PC, CAT, or Printer Connecting a Printer (Within 50 Feet) If the printer is within 50 ft (15 m) of the control unit and is connected to the same 117-VAC branch as the control unit, use the hardware and procedures in this section.
Page 234 Installing the PC, CAT, or Printer Connecting a Printer (50 Feet or More) Use the hardware and procedure described in this section to connect a printer to the control unit if the following conditions apply: the printer is not a CAT printer connected to a CAT the printer is 50 ft (15 m) or more from the control unit the printer is not grounded to the same AC outlet as the control unit the printer is not grounded to an outlet that is on the same 117-VAC...
Page 235 Installing the PC, CAT, or Printer Hardware Z200A EMI filter adapter for the interface cable connector — 355A for the male connector — 355AF for the female connector 400B2 power adapter Z3A2 ADU BR1A-4P adapter, or 102 connecting block, or 103 connecting block 8-position wall jacks EIA crossover cable ADU crossover cable...
Page 236: Figure 5-4. Connecting The Printer (50 Feet Or More)
Installing the PC, CAT, or Printer Z200A EMI Filter 355AF Adapter EIA Crossover Cable M8AJ-87 Adapter Z3A2ADU SMDR Jack ADU Crossover Cable D6AP 400B2 Power Adapter 2012D-50M Transformer AC Outlet BR1A-4P Adapter 102 Connecting Block 103 Connecting Block 102 or 103 Connecting Block EIA-232-D SMDR Printer...
Page 237 Installing the PC, CAT, or Printer Procedure: Connecting the Printer (50 Feet or More) Plug the short end of the Z200A EMI cord into the SMDR jack on the control unit (the upper jack). See Figure 5-4 for the entire procedure. Plug the other end of the Z200A EMI cord into a 355AF adapter.
Page 238 Installing the PC, CAT, or Printer Plug the other end of the D6AP cord into the 2012D-50M transformer. NOTE: If you are working with a 248B adapter and 2012D transformer instead of a 2012D-50M transformer, plug the D6AP cord into the jack on the 248B adapter, and then connect the spade-tip wires on the 248B adapter to the screws on a 20120 transformer (see Figure 5-5).
Page 239: Figure 5-5. Connecting The 248B Adapter And The 2012D
Installing the PC, CAT, or Printer 248B Adapter 2012D Transformer Transformer with 248B Adapter D6AP Cord Figure 5-5. Connecting the 248B Adapter and the 2012D Transformer 5-20 Connecting a Printer to the Control Unit...
Page 240: Table 5-1. At&T 572 Printer Options
Installing the PC, CAT, or Printer Setting Printer Options and DIP Switches Use the information in this section to determine the correct printer setting for the printer. For the AT&T 572 printer, set the options on the printer according to Table 5-1.
Page 241 Installing the PC, CAT, or Printer Table 5-1. - Continued F u n c t i o n Menu S t a t u s P.E. ACTIVE AUTO CR CR + LF ZERO AUTO LF CR ONLY 1" SKIP CHAR. SET (GO,GL) CHAR.
Page 242: Table 5-2. At&T 475/476 Printer Dip Switch Settings
Installing the PC, CAT, or Printer Table 5-2. AT&T 475/476 Printer DIP Switch Settings Switch 1 Switch 2 Switch 21 DIP 1-Open DIP 1-Open DIP 1-Open DIP 2-Closed DIP 2-Open DIP 2-Open DIP 3-Open DIP 3-Open DIP 3-Open DIP 4-Open DIP 4-Open DIP 4-Closed DIP 5-Closed...
Page 243: Table 5-3. At&T Cat Printer Dip Switch Settings
Installing the PC, CAT, or Printer Table 5-3. AT&T CAT Printer DIP Switch Settings Switch 1 Switch 2 Control Switch DIP 1-On DIP 1-On DIP 1-Off DIP 2-On DIP 2-On DIP 2-Off DIP 3-On DIP 3-Off DIP 3-Off DIP 4-On DIP 4-Off DIP 4-Off DIP 5-On...
Page 244: Connecting Data Equipment
Connecting Data Equipment This chapter explains how to set up data stations and modem pools. A data station is a data terminal that sends and receives data (and voice if the station includes a telephone). If the system includes both analog and digital data stations that need to communicate with each other, a modem pool is required.
Page 245: Data Stations
Connecting Data Equipment Data Stations A data station is a combination of equipment, possibly including a telephone, PC, printer, or fax machine. If the data station sends and receives analog data, it requires a modem to convert the signal from digital to analog or from analog to digital.
Page 246 Connection Data Equipment Digital Data Stations Depending on the customer’s needs, the system supports the following types of digital stations: Digital data and digital voice (digital data terminal and MLX telephone) Digital data only (simultaneous voice and data is not permitted) NOTE: PRI trunks are required to send and receive data to and from digital data stations that are external to the system.
Page 247 Connecting Data Equipment Data Station Equipment Configurations Table 6-1 shows the equipment configuration for each type of data station. Table 6-1. Data Station Configurations Type of Module and Telephone Modem or Data Terminal Data Station Jack Type Data Module Equipment (for voice) Analog data 2 adjacent station...
Page 248 Connecting Data Equipment NOTE: The first data station type (analog data and analog voice) requires a bridging adapter to connect the telephone to the two adjacent ATL station jacks. The last data station type (digital data only) requires a terminating resistor adapter to connect the data module to the MLX station jack.
Page 249: Figure 6-2. Analog Data And Analog Voice
Connecting Data Equipment Analog Data and Analog Voice Stations 408, 408 GS/LS or 008 Module Two adjacent ATL station jacks D8W cord STATION BR-241-B1 Bridging Adapter EVEN O D D D8W cord LINE jack D8AC cord OTHER jack VT jack AC Outlet Data Terminal Analog Multiline...
Page 250 Connecting Data Equipment 1. Connect the data terminal to the modem: a. Using an EIA-232-D cable, connect the SERIAL connector on the data terminal to the modem. NOTE: For any data terminal that has both COM1 and COM2 connectors, make sure you use the one designated for data transmission.
Page 251 Connecting Data Equipment The Automatic setting can be used in one of two ways: — to answer calls an Auto Answer+All button is needed so that calls can be answered automatically — to make and receive calls on the telephone while using the modem (simultaneous voice and data) The Basic setting can be used in one of two ways: —...
Page 252: Figure 6-3. Analog Data Only Equipment Configuration
Connecting Data Equipment Analog Data-Only Stations 088 OPT Module 012 Module Basic station j a c k AC Outlet D 3 B U c o r d LINE jack E I A - 2 3 2 - D Modem SERIAL connector AC Outlet Figure 6-3.
Page 253 Connecting Data Equipment NOTE: For any data terminal that has both COM1 and COM2 connectors, make sure you use the one designated for data transmission. See the customer’s system administrator if you are not sure. Make sure that the modem option settings for speed and parity are compatible with those of the data terminal.
Page 254: Figure 6-4. Analog Data And Digital Voice
Connecting Data Equipment Analog Data and Digital Voice Stations 008 MLX or 408 GS/LS-MLX M o d u l e station jack D8W cord LINE jack TEL/OTHER j a c k D4BU AC outlet cord Data Terminal MLX Telephone with MFM LINE jack E I A - 2 3 2 - D Modem...
Page 255 Connecting Data Equipment 1. Connect the data terminal to the modem: a. Using an EIA-232-D cable, connect the SERIAL connector on the data terminal to the modem. NOTE: For any data terminal that has both COM1 and COM2 connectors, make sure you use the one designated for data transmission.
Page 256: Equipment Configuration
Connecting Data Equipment Digital Data and Digital Voice Stations 008 MLX or 408 GS/LS-MLX M o d u l e station j a c k D8W cord LINE jack PHONE jack PORT 1 Data Module D8W cord D a t a EIA-232-D Terminal LINE jack...
Page 257 Connecting Data Equipment NOTE: The configuration shown in Figure 6-5 is for asynchronous digital data transmission. For information on setting up synchronous digital data stations, see “Video Conferencing Data Stations” later in this chapter. The maximum cord length from the data module to the telephone is 80 ft (24 m).
Page 258 Connecting Data Equipment Connect the data module to the MLX telephone: a. Connect one end of a D8W cord to the PHONE jack on the data module. b. Connect the other end to the LINE jack on the MLX telephone. Connect the data module to the control unit: a.
Page 259: Figure 6-6. Digital Data-Only Equipment Configuration
Connecting Data Equipment Digital Data-Only Stations 008 MLX or 408 GS/LS-MLX M o d u l e M L X station j a c k D8W cord 4 4 0 A 4 Terminating Resistor Adapter LINE jack PORT 1 Data Module D a t a EIA-232-D Terminal...
Page 260 Connecting Data Equipment 1. Connect the data terminal to the data module: Connect an EIA-232-D cable to the SERIAL connector on the data terminal. NOTE: For any data terminal that has both COM1 and COM2 connectors, make sure you use the one designated for data transmission.
Page 261 Connecting Data Equipment Video Conferencing Data Stations This section is an example of how to use the 7500B data module with a multipurpose enhancement board for synchronous data communication, which allows data transmission at the speed of 56 or 64 kbps. High-Speed Synchronous Enhancement Board For instructions on using a high-speed synchronous enhancement board or any information on setting up the 7500B data module that this chapter does...
Page 262 Connecting Data Equipment Two 7500B data modules Two 7500B data module feature package 2 upgrades (user’s manuals included) Two multipurpose enhancements boards By installing a multipurpose enhancement board in each 7500B data module, you can provide synchronous communication and RS-366 ACU interface.
Page 263: Figure 6-7. Video Conferencing Connections
Connecting Data Equipment Video Conferencing Connections 008 MLX or 408 GS/LS-MLX M o d u l e 100D Module D8W cord DS1 trunk jack Two MLX C S U station jacks LINE jack D8W cord PRI interface Two 440A4 4ESS Terminating S w i t c h Resistor...
Page 264 Connecting Data Equipment NOTE: If you will be connecting MLX telephones, omit both 440A4 terminating resistors, and note that the maximum cord length from the data module to the telephone is 80 ft (24 m). 1. For each data module, plug one end of a D8W cord into the LINE jack on the data module.
Page 265 Connecting Data Equipment Connect each data module to the video conferencing data station: a. Using the DB25 cords, connect the PORT 2 jacks on each data module to the dialing ports in the video codec’s automatic calling unit. See the documentation packaged with the video codec for details.
Page 266: Modem Pools
Connecting Data Equipment Table 6-2. Data Module Settings Data Module 56 Kbps 64 Kbps Settings Auto-dial Busy out Datarest D T R follow follow Duplex full full Mode Speed 56,000 64,000 CSU DIP Switch Settings. If the customer’s system is running at 56 kbps, set the CSU line coding DIP switch to AMI.
Page 267 Connecting Data Equipment The physical connections for both digital-to-analog and analog-to-digital pairs are the same. It is the option settings on the modem and data module and the system programming (done in SPM) that distinguish one type of modem pool from another. NOTE: configuration, you must use a Since an MLX telephone is not part of the...
Page 268 Connecting Data Equipment Modem Pool Hardware Requirements Modem (one per data module) Most modems can be connected to the system. If a modem is used in a modem pool, use a 2224G modem. The modem option settings in this section are specifically for this modem. 7500B data module (one per modem) WP90110-L7 power supply (one per standalone data module) or a 277A multiple mounting power supply...
Page 269: Figure 6-8. Modem Pool Configurations
Connecting Data Equipment 008 MLX or 408 GS/LS-MLX 008 OPT Module or Module 012 Module Two MLX station jacks D 4 B U cord Two basic station jacks D8W cord Two 440A4 Terminating Resistor Adapters Outlet M o d e m D a t a M o d u l e LINE L I N E...
Page 270 Connecting Data Equipment Setting Up a Modem Pool This section provides one procedure, which applies to all types of modem pools. Depending on the type of modem pool that you are installing, some steps vary. These differences are noted throughout the procedure. 1.
Page 271 Connecting Data Equipment 4. If the modem pool is to be connected directly to the network interface, skip this step. Connect the modem to the Logical ID as indicated on the appropriate modem pool data form: a. Connect one end of a D4BU cord to the LINE jack on the modem.
Page 272 Connecting Data Equipment Option Settings Hardware and software options must be set on the modems and data modules that are to be used in a modem pool. The option settings differ, depending on whether the modem pool is digital-to-analog or analog-to- digital.
Page 273 Connecting Data Equipment Table 6-3. 7500B Option Settings for Digital-to-Analog Modem Pool Position Number Display Display b = blank, L = Line # Digital-to-Analog Modem Option Settings The following procedure is one method to prepare the 2224G modem for a digital-to-analog modem pool.
Page 274 Connecting Data Equipment Set switch 1, bit 2 to the left. This stores the switch settings in the modem’s memory, The modem option settings should now be set as shown in Table 6-4. Table 6-4. Modem Option Settings for Modem Pools Bit Number Switch L = left, R = right, U = up, D = down...
Page 275 Connecting Data Equipment Type ATS0=1 and press [ENTER] . Option set: Auto Answer (incoming data calls will be answered automatically). Type ATQ0 and press [ENTER] . Option set: Enable result codes (factory setting). Type AT&W and press [ENTER] . Writes the options to protected memory. 10.
Page 276 Connecting Data Equipment Analog-to-Digital Modem Option Settings The following procedure is one method to prepare the 2224G modem for operation in an analog-to-digital modem pool. This procedure is only a recommended method and may be different if you are using another type of modem.
Page 277 Connecting Data Equipment 9. Enter command mode, set the options, and save the options into protected memory to prevent loss of settings in case of a power failure: Type AT and press [ENTER] to enter the local mode. Type AT&D2 and press [ENTER] . Option set: A data call will be dropped when the data module turns off the DTR signal, loses power, or when the connection between the data module and the modem is dropped.
Page 278: Initializing And Testing The System
Initializing and Testing the System When you have finished installation, you are ready to initialize the system as described in this chapter. Initializing the System Use one of the following methods to initialize a Release 2.0 system: Restore from a 2.0 system programming diskette. Upgrade from Release 1.0 or 1.1 to 2.0 as described in this chapter.
Page 279 Initializing and Testing the System Programming Guides Programming Summary for quick-reference procedures Document Number 555-620-144 System Programming for detailed procedures Document Number 555-620-111 System Programming and Maintenance (SPM) for detailed SPM procedures Document Number 555-620-142 Restoring from the System Programming Diskette If you received the Release 2.0 system programming diskette, follow the procedure in this section to initialize the system.
Page 280 Initializing and Testing the System Upgrading the Communications System WARNING: The following procedures are to be used by qualified technicians or service personnel only. Intallation or maintenance of this product by anyone other than qualified personnel may damage or impair the product; your limited warranty does not cover such damage.
Page 281 Initializing and Testing the System Table 7-1. Compatibility of SPM Versions during Upgrade Upgrade to 1.1 Upgrade to 2.0 Backup Convert Restore Backup Convert Restore S P M 1.13 n / a 1.16 2 . x x 2 . x x 2.xx 1.16 2 .
Page 282 Initializing and Testing the System Upgrade Procedure This section provides a high-level procedure to make the following upgrades: from Release 1.0 to Release 1.1 from Release 1.0 to Release 2.0 from Release 1.1 to Release 2.0 The procedure varies slightly, depending on the release from which and to which you are upgrading.
Page 283 Initializing and Testing the System Change the feature module: Turn off the AC power switches on the control unit in the following order: Basic carrier Expansion carrier 1, if present Expansion carrier 2, if present Unplug the interface cords from the SPM and SMDR printer ports on the processor module.
Page 284 Initializing and Testing the System Convert the backup file (only when upgrading to Release 2.0). This procedure converts the backup file created in Step 2 to the Release 2.0 format. Restore the system programming, The system is forced idle and cannot be used during this procedure. Complete instructions can be found in the section entitled “Restore.”...
Page 285 Initializing and Testing the System Replace the feature module: a. Turn off the AC power switches on the control unit in the following order: Basic carrier Expansion carrier 1, if present Expansion carrier 2, if present b. Unplug the interface cords from the SPM and SMDR printer ports on the processor module.
Page 286: Setting The Time And Date
Initializing and Testing the System Perform a frigid start: This step ensures that all system programming is returned to default values. To upgrade to Release 1.1, Use the System Erase function on the SPM Maintenance menu (Maintenance Slot Demand Test System Erase).
Page 287: Testing The System
Initializing and Testing the System Testing the System Once the system has been installed and initialized, it is ready for system acceptance testing. Perform the basic functionality tests in this section to test the trunks, telephones, and features. Troubleshooting Failed Tests If any equipment is not working properly, see the Maintenance and Troubleshooting guide for troubleshooting instructions.
Page 288 Initializing and Testing the System 4. To test a fixed-feature button with one LED, press the button. The Feature and HFAI LEDs should turn off. The first press of Speaker should turn off the Mute LED. The second press of the Speaker should turn off the Speaker LED.
Page 289 Initializing and Testing the System Testing the MLX Telephones with a Display While the MLX telephone with a display is in the test mode, follow these steps to test the display buttons: 1. Press the labeled display buttons ( Home, Menu, Inspct, and More ). The display should spell out these button labels.
Page 290 Initializing and Testing the System Testing the Telephones for Intercom Dial Tone Follow these steps to test for intercom dial tone: Press ICOM or SA (depending on the mode of operation). The red LED next to this button should go on. Press Speaker.
Page 291 Initializing and Testing the System Testing the Analog Multiline and Single-Line Telephones Follow these steps to test the basic functioning of analog telephones: If you are testing a multiline telephone, press ICOM or SA. Pick up the handset and wait for the dial tone. Dial the extension number of another working telephone.
Page 292 Initializing and Testing the System Testing the Ground-Start and Loop-Start Trunks (Hybrid/PBX Systems Only) Follow these steps to test the GS and LS outgoing and incoming trunks at a telephone: Dial 03 followed by the trunk ID number (01 — 80). You should hear a dial tone for a working trunk, a reorder tone for a DID trunk or an invalid trunk number, or a busy tone if the trunk is in use.
Page 293 Initializing and Testing the System Testing the DID Trunks Follow these steps to test the DID trunks: Work with the central office to check all the DID trunks or have someone call from the outside to check each DID trunk. When the first trunk rings, answer it.
Page 294 Initializing and Testing the System Testing the Tie Trunks Before making the following tie-trunk tests, make sure that the tie trunks for the system are connected and properly programmed, and have someone at the far end ready to place and receive calls throughout these testing procedures. The tie trunk testing procedures in this section are as follows: automatic-start two-way (both incoming and outgoing) automatic-start incoming only...
Page 295 Initializing and Testing the System Testing Incoming Automatic-Start Tie Trunks Perform this test for automatic-start tie trunks that are two-way or incoming only. If you are testing two-way automatic-start tie trunks, perform the outgoing test as well. At the far-end tie-trunk site, have someone pick. up the handset and access a tie trunk assigned to a button on your telephone.
Page 296 Initializing and Testing the System Testing Outgoing Automatic-Start Tie Trunks Perform this test for automatic-start tie trunks that are two-way or outgoing only. If you are testing two-way automatic-start tie trunks, perform the incoming test as well. At any telephone that has access to an automatic-start tie trunk, press the first tie-trunk button.
Page 297 Initializing and Testing the System Testing Incoming Dial-Repeating Tie Trunks Perform this test for dial-repeating tie trunks that are two-way or incoming only. If you are testing two-way dial-repeating tie trunks, perform the outgoing test as well. Have the person at the far end place a dial-repeating call to your telephone by dialing the proper tie-trunk number.
Page 298 Initializing and Testing the System NOTE: In Hybrid/PBX systems with pooled tie trunks, press SA and dial the pool dial-out code. Dial the tie-trunk number of the station where someone is waiting for your call. You hear ringing. When the person answers, verify that you have good two-way communication and hang up.
Page 299 Initializing and Testing the System ARS and SMDR Tests If ARS patterns have been translated, you can test the routing by placing toll calls and checking the trunk indicated on the SMDR printout. NOTE: Make sure that you make each toll call for at least 40 seconds, or less, depending on the minimum SMDR recording time.
Page 300 lnitializing and Testing the System Group Calling Test Follow these steps to test the Group Calling feature: 1. Make sure that each group member is logged into the group by having each member dial #44. 2. At any telephone, pickup the handset and dial the trunk that is programmed to ring for a calling group.
Page 301 Initializing and Testing the System Coverage Test Follow this basic testing procedure to verify that coverage is in effect: 1. Have someone call the covered telephone. 2. Count the number of rings that occur at the covered telephone before the covering telephone starts ringing. This should be the same as the programmed number of rings.
Page 302 Initializing and Testing the System 4. To test a fixed-feature button with one LED, press the button. The Feature and HFAl LEDs should turn off. The first press of Speaker should turn off the Mute LED. The second press of Speaker should turn off the Speaker LED.
Page 303 Initializing and Testing the System Testing the DSS At each Direct Station Selector (DSS), check that all lights are operational. Using the DSS, call a telephone in the system. Test that the page buttons on the DSS work properly. Testing the Night Service Follow these steps to test the Night Service feature on the system operator console: At the system operator console, press the Night Service button.
Page 304 Initializing and Testing the System 8. Test telephones that have been programmed for Night Service with Outward Restriction. a. Pickup a handset on a restricted telephone and verify that outside calls are not allowed. b. Using the password, make an outside call. Hang up the handset.
Page 305 Initializing and Testing the System 3. Verify that the ready tone is being transmitted. 4. Test the transmission in both directions: Make a recording and play it back. 5. Hang up. Testing the Paging Interface NOTE: If you are testing ZoneMate 9 paging equipment (used with PagePac 20), get an acknowledge tone.
Page 306: Figure 7-1. Ground-Start Button
Initializing and Testing the System 3. At the called station, press Hold. The line button’s green LED should flash, 4. Verify that music is heard at the calling telephone. 5. Hang up. NOTE: If you use equipment that rebroadcasts music or other copyrighted materials, you may be required to obtain a copyright license and pay license fees from a third party such as the American Society of Composers, Artists, and Producers (ASCAP) or Broadcast Music...
Page 307 Initializing and Testing the System Follow these steps to test the PFT jacks: Plug a touch-tone or rotary dial telephone into a PFT jack. Note the outside line number assigned to the lowest-position trunk jack on the module and be sure that the outside trunk is connected to the system.
Page 308 Initializing and Testing the System Testing the Touch-Tone Receivers The 400 and 400 GS/LS modules each have four touch-tone receivers (TTRs). The 008 OPT, 800 DID module, and 012 basic telephone modules each provide two TTRs. Follow these steps to test the TTRs: At a touch-tone single-line telephone connected to a 012 or 008 OPT module, pick up the handset.
Page 309: Installing The Control Unit Housing
Initializing and Testing the System Installing the Control Unit Housing Once you complete system acceptance testing successfully and are confident that the system is completely installed, install the control unit housing. Figure 7-2. Installing the Control Unit Housing 7-32 Installing the Control Unit Housing...
Page 310 Initializing and Testing the System NOTE: If you are upgrading from the MERLIN II Communications System, see “Upgrading from the MERLIN II Communications System” earlier in this chapter. Lay the front panel(s) face down. If more than one carrier is being housed, connect the front panels together by lining up the arrows and then sliding the panels until the semicircles form a complete circle (as shown in Figure 7-2).
Page 311: Installing Applications
Installing Applications This chapter provides installation instructions and documentation references for the applications that are supported on this system. The following software and hardware can be installed on the system. See the documentation packaged with each application for detailed installation instructions. stand-alone products —...
Page 312: Voice Messaging Systems And Ttrs
Installing Applications CAS Plus V3 — Business CAS/H LEGEND — Hospitality — Call Management System (CMS) for the MERLIN LEGEND Communications System — InnManager™ Guest Management System — System Programming and Maintenance (SPM) for the MERLIN LEGEND Communications System — DOS UNIX-based products —...
Page 313 Installing Applications Considerations Applications that use mode codes must be connected to integrated VMI ports. Applications (such as MERLIN Attendant) that do not use mode codes connect to generic VMI ports. The tip/ring ports on 012 basic telephone modules are programmed to be either “generic VMI” or “integrated VMI.” A VMS requires a certain number of touch-tone receivers (TTRs), depending on the number of VMS ports (see Table 8-1).
Page 314: Automated Document Delivery System
Installing Applications Automated Document Delivery System The Automated Document Delivery System (ADDS) is a computer-based system for faxing documents. ADDS stores the documents in a database and automatically faxes them on request 24 hours a day. Using a touch-tone telephone, a caller accesses the system and is guided by prompts through the process of selecting a document and indicating the fax number to which the information is to be sent.
Page 315: Call Accounting System
Installing Applications To request and receive information, a caller must have a touch-tone telephone and a Group 3 fax machine. For backup of stored data, one of the following is required: — AT&T 705 MT Multi-tasking Terminal — AT&T 6386/SX WGS (or compatible) with ProComm Plus software Installation Procedure See the “ADDS Documentation”...
Page 316 Installing Applications Considerations Only one CAS can be connected to the system. CAS operates on an approved PC operating with MS-DOS®, version 3.3 or later. The PC must be dedicated to CAS. Hardware and Software Requirements A typical CAS system consists of the following equipment: An approved DOS-based PC with the following configuration: —...
Page 317 Installing Applications Installation Procedure For detailed installation instructions, see the “CAS Documentation” section later in this chapter for the appropriate document title. Highlights of these instructions are as follows: Connect the hardware as described in Chapter 5 under “Connecting a PC to the Control Unit.”...
Page 318: Call Accounting Terminal
Installing Applications Call Accounting Terminal The Call Accounting Terminal (CAT) Plus is a stand-alone application that provides accurate and flexible call accounting at a low cost. Two versions of this product are offered, CAT Plus—Hospitality for hotels and health care facilities and CAT Plus—Business for other types of businesses.
Page 319: Figure 8-1. Connecting The Cat
Installing Applications SMDR Jack 355 AF ADAPTER Call Accounting Terminal SMDR Jack EIA-232-D Figure 8-1. Connecting the CAT Call Accounting Terminal...
Page 320 Installing Applications The CAT Plus must be placed within the distances noted below: control unit — 14 ft (4.27 m)—direct connection — 1000 ft (305 m)—using building wiring serial printer—50 ft (15 m) power supply—grounded walloutlet—4ft (122 cm) NOTE: Do not use an outlet that is controlled by a wall switch. Test the CAT Plus, following the instructions provided in the documentation packaged with the application.
Page 321: Call Management System
Installing Applications Call Management System The Call Management System (CMS) for the MERLIN LEGEND Communications System is a DOS-based software application that simulates the actions of a system operator by answering calls and distributing them to individual telephones. For additional information, see the “CMS Documentation" section later in this chapter.
Page 322 Installing Applications The two CMS interface card ports on the PC must be connected to two analog multiline telephone jacks on the same analog multiline telephone module; these jacks must be operator positions. If two operator position jacks are not available on the same module, another analog multiline telephone module must be installed in the control unit to provide these jacks.
Page 323 lnstalling Applications Hardware and Software Requirements an approved PC with 640K RAM, 3.5-inch floppy disk drive, and 20 Mbyte hard disk drive. an approved monochrome or color monitor CMS interface card with two 14-ft (4.27-m), 4-pair modular plug telephone cords and one 14-ft (4.27-m) DIN connector cord for connection to DA-5 Digital Voice Announcer CMS software DA-5 Digital Voice Announcer for CMS...
Page 324: Conversant Intro
Installing Applications CMS Documentation Call Management System (CMS) for the MERLIN LEGEND™ Communications System Installation and System Programming Guide Call Management System for MERLIN LEGEND™ Communications System User’s Quick Reference Call Management System for MERLIN LEGEND™ Communications System Supervisor’s Guide Call Management System for MERLIN LEGEND™...
Page 325 Installing Applications Hardware Requirements The platform for CONVERSANT Intro is the Master Controller Ill (Tower), The Master Controller III is a desktop 20 MHz, 486-SX PC with six available EISA bus slots (with the tape drive installed). It has 8 MB of RAM. 500 MB fixed disk drive 250-MB tape drive 3.5-inch floppy disk drive...
Page 326: Innmanager Guest Management System
Installing Applications InnManager Guest Management System The InnManager Guest Management System is a stand-alone, DOS-based, integrated property management application combining all real time front- desk operations and record keeping. Suitable for hotels with up to 100 extensions, InnManager allows functions such as reservations, inventory, maintenance, check-ins and check-outs, call accounting, billing, and audits to be performed.
Page 327 Installing Applications 80 or 132 column printer (AT&T Call Accounting System Printer or AT&T Applications Printers are recommended) D8W cord and 355AF adapter connecting the SMDR port on the communications system to the COM1 serial port on the PC Remote Maintenance Device (modem), 25-wire serial cable and 9-25 pin adapter for remote maintenance MS-DOS Version 3.3 InnManager Guest Management System software...
Page 328: Integrated Solution Iii
Installing Applications Integrated Solution III Integrated Solution II (IS-III) is a complete package of UNIX-based voice processing and call analysis software that helps to manage telephone usage and costs. IS-III offers a single interface and can include any of the following software: Call Accounting (CAS) AUDIX Voice Power—lS-III R 2.1.1...
Page 329 Installing Applications Considerations IS-III uses UNIX System V, Release 3.2.2. For AUDIX Voice Power, the loop-start ports should be programmed for reliable far-end disconnect. For AUDIX Voice Power, the first four logical IDs on an 008 OPT module cannot be used to physically connect telephone equipment; however, the extension numbers of these logical IDs may be used for “Phantom extensions.”...
Page 330 Installing Applications Hardware Requirements The Master Controller II+ (Desktop) and the Master Controller III (Tower) are the PC platforms for IS III. The Master Controller II+ is a desktop 20 Mhz, 386-SX PC with three available AT bus slots (with the tape drive installed). It has 8 Mbyte of RAM memory, either 100 Mbyte or 200 MB hard disk drive, 3.5 inch floppy drive, and 125 Mbyte streaming tape drive.
Page 331: Merlin Attendant
Installing Applications Installation Procedure For detailed installation instructions, see the “IS-III Documentation” section later in this chapter for the appropriate document title. Highlights of these instructions are as follows: Set up the equipment and identify the hardware for IS-III. Connect the hardware as shown in the instructions. Install the software.
Page 332 Installing Applications The system may need more touch-tone receivers in the following cases: — Single-line telephone users do not get dial tone — MERLIN Attendant fails to transfer calls — Calls fail to ring or calls go to coverage-prematurely When the Attendant is set up for both daytime and after-hours operation, the time on each Attendant’s clock must match the MERLIN LEGEND Communications system clock so the end of the business day is recognized.
Page 333: Merlin Mail Voice Messaging System
Installing Applications Installation Procedure See the documentation indicated below for installation procedures. MERLIN Attendant Documentation MERLIN Attendant Installer’s Guide MERLIN MAIL Voice Messaging System The MERLIN MAIL Voice Messaging System provides the following integrated call management services: Automated Attendant Call Answer Voice-Mail The number of incoming trunks and subscribers programmed for Automated Attendant service and the number of busy-hour calls determine how many...
Page 334 Installing Applications Table 8-3. MERLIN MAIL Ports Required Number of Ports Required Incoming Trunks 1 to 6 7 to 18 Number of Subscribers or 1 to 20 21 to 60 Busy-Hour Calls NOTE: MERLIN MAIL is available only as a 2-port or 4-port system. Considerations The MERLIN MAIL Voice Messaging System cannot be connected to a system in Behind Switch mode.
Page 335 Installing Applications The trunks that are to be answered by MERLIN MAIL should be programmed for reliable far-end disconnect. Callers who dial from rotary telephones cannot use the features of the MERLIN MAIL Voice Messaging System. The system may need more touch-tone receivers in the following cases: —...
Page 336 Installing Applications Hardware Requirements MERLIN MAIL Voice Messaging System unit and power cords remote maintenance device (with a wall-mount transformer) modem cable with a 9-pin connector at one end and a 25-pin connector at the other end to connect the remote maintenance device to the serial port on the MERLIN MAIL Voice Messaging System unit D4BU modular cords (two for a 2-port system or four for a 4-port system, plus one for the remote maintenance device)
Page 337: Merlin Pfc
Installing Applications MERLIN MAIL VMS Documentation MERLIN MAIL Voice Messaging System for the MERLIN LEGEND™ Communications System Installation, System Programming, and Maintenance MERLIN PFC The MERLIN PFC (Phone-Fax-Copier) Telephone is a BIS-34D 34-button display telephone with a built-in fax and personal copier that provides the convenience of a fax machine and personal copier in one compact unit.
Page 338 Installing Applications Hybrid/PBX and Key Modes The dedicated fax line for incoming fax calls from the central office must be connected to a line port on the control unit, and the line cannot be assigned to any pool. If DID is used, a DID number must be assigned to the fax station. If a dedicated private line is used, assign a fax line to the voice station.
Page 339: System Programming And Maintenance (Spm)
Installing Applications System Programming and Maintenance (SPM) System Programming and Maintenance (SPM) for the MERLIN LEGEND Communications System is a DOS-based software application that allows the use of a PC for programming and maintaining the-system. SPM performs the same functions as an MLX-20L telephone used as a system programming console and has some additional features, such as the ability to back up and restore files and print reports.
Page 340 Installing Applications Hardware Requirements an approved PC or other DOS compatible PC with the following: — at least 512K of RAM — a double-sided floppy diskette drive (either 5.25-inch or 3.5-inch) — a serial port assigned to COM1 or COM2. The serial port can use either a DB-9 or DB-25 connector.
Page 341: System Numbering Forms
System Numbering Forms When you install a new system or when you change any existing trunk or extension wiring, record information about the wiring on the appropriate system numbering form. This appendix includes all of the system numbering forms and instructions for completing Form 2a, “System Numbering—Station Jacks.”...
Page 342: Form 2A, System Numbering-Station Jacks
System Numbering Forms Form 2a, System Numbering— Station Jacks Form 2a, System Numbering — Station Jacks Renumber System 2-Digit Selected Extension Numbers 3-Digit Set Up Space 2-Dig. 3-Dig. AUDIX Jack Type O l d Wire Person, Location, Set Up Mod. Renumber Log.
Page 343 System Numbering Forms The following explains how to complete Form 2a The number in the logical ID column refers to the number of the extension jack in the control unit. 1. In the “Equipment” column, enter the type of device (such as an MLX- 20L console) that is connected to the extension jack.
Page 344: Form 2B, System Numbering-Digital Adjuncts
System Numbering Forms Form 2b, System Numbering— Digital Adjuncts Form 2b, System Numbering — Digital Adjuncts (Make additional copies of this form as needed.) Maximum: 127 Adjuncts M L X M F M Factory-Set Person, Location, Telephone Logical ID Extension No. Renumber to S A A T/R 7500B Ext.
Page 345: Form 2C, System Numbering-Trunk Jacks
System Numbering Forms Form 2c, System Numbering— Trunk Jacks Form 2c, System Numbering — Trunk Jacks Music-on-Hold, Trunk No. Maintenance Alarm, Trunk No. Source Loop-Start Reliable Disconnect* Loudspeaker Page, Trunk No(s). Incoming Trunk Type Jack Operator (Main No., Toll Type Telepohone Queue Pool...
Page 346: Form 2D, System Numbering-Special Renumbers
System Numbering Forms Form 2d, System Numbering— Special Renumbers Form 24 System Numbering — Special Renumbers Group Calling Pools* (Form 6e) (Form 2c) Factory Set Renumber Factory-Set Renumber Group ID Description Number Number Label 7 7 0 8 9 0 7 7 1 8 9 1 7 7 2...
Page 347: Unit Load Calculation Worksheet
Unit Load Calculation Worksheet If you determine that you need to recalculate the unit load for any carrier, use the instructions on the following worksheet. NOTE: You should have a separate copy of the worksheet for each carrier. See “Unit Loads” in Chapter 1 for information on recalculating unit loads.
Page 348: Unit Load Worksheet
Unit Load Calculation Worksheet Unit Load Worksheet 1. Number of modules in carrier (excluding power supply and processor): If fewer than 5, auxiliary power is not required. If 5 or 6, continue to Step 2. 2. Key or Behind Switch mode only: Square Indicate configuration of lines;...
Page 349 Unit Load Calculation Worksheet Calculate the estimated unit loads. Module Unit Load Total 1 2 . 0 1 3 . 5 008 MLX 008 OPT 8 . 0 8 . 4 100D 0 . 0 0 . 0 400 EM 8 .
Page 350 Unit Load Calculation Worksheet 6. Calculate the actual carrier unit load. Unit Load Total Hybrid/PBX Equipment Square or Modified Network Access Lines* 1 . 0 0 . 0 GS/LS 0 . 0 T i e 1 . 4 Telephones MLX-10 1 .
Page 351 Unit Load Calculation Worksheet Unit Load = Total Hybrid/PBX Equipment Square or Modified Optional Equipment † Direct Station Selector ‡ General Purpose Adapter Hands-Free Unit Headset Adapter Total Actual Unit Load The MFM has its own wall power unit located at the telephone and therefore is †...
Page 352 Unit Load Calculation Worksheet Try to exchange modules between carriers to reduce the unit loads to 54. (Remember that the 100D, 400, 400 GS/LS/TTR, 800, and 800 GS/LS modules have unit loads of 0.0.) Repeat Steps 1 through 6 to recalculate unit loads for the new configuration.
Page 353 Unit Load Calculation Worksheet Calculate the unit load for slots 5 and 6 of the carrier. Unit Load = Total Hybrid/PBX Square or Modified Equipment Network Access Lines* 0 . 0 D S 1 0 . 0 GS/LS 1 . 4 T i e Telephones MLX-10...
Page 354 Unit Load Calculation Worksheet Unit Load = Total Hybris/PBX Equipment Square or Modified Optional Equipment † Direct Station Selector ‡ General Purpose Adapter Hands-Free Unit Headset Adapter Total Unit Load for Slots 5 and 6 The MFM has its own individual wall power unit located at the telephone and †...
Page 355 Unit Load Calculation Worksheet Try to exchange modules between carriers to reduce the unit loads for slots 5 and 6 through 27. (Remember that the 100D, 400, 400 GS/LS/TTR, 800, and 800 GS/LS modules have unit loads of 0.0.) Repeat Steps 1 through 8 to recalculate unit loads for new configuration.
Page 356: C Ordering Codes
Ordering Codes This appendix contains all the codes that you will need to order any piece of equipment that the system supports. Ordering Codes...
Page 357 Ordering Codes Ordering Codes C o m p o n e n t Comcode App. Code Control Unit MERLIN LEGEND Control Unit 6140-CU2 Basic carrier and housing 106388614 4 0 3 E Power Supply module 105743801 391A1 P r o c e s s o r 106215155 517A27 Feature Module...
Page 358 Ordering Codes Ordering Codes (continued) Component Comcode App. Code R1/R1.1 Upgrade to R2 6141-102A 10687473 517G25 Upgrade from Merlin II 6140-UD2A (Basic) Cover 106388234 16A Processor 106215155 517A27 008 MLX 105628010 517A21 Feature module 106064660 517A25 MLX-20L telephone (choose one): Black 106743420 7713D01B-003 White...
Page 359 Ordering Codes Ordering Codes (continued) Component Comcode App. Code Telephones MLX Telephones MLX-10 English (black) 3156-02B 106743024 7712D01B-003 English (white) 3156-02W 106743032 7712D01B-0264 French (black) 3156-F2I 106633886 7 7 1 2 D 0 1 A ( 2 9 ) - 0 0 3 French (white) 3156-F2I 7 7 1 2 D 0 1 A ( 2 9 ) - 2 6 4...
Page 360 Ordering Codes Ordering Codes (continued) Component Comcode App. Code Telephone (continued) Vintage Analog Multiline Telephones (black) 5-Button 3160-111 105217426 Z7302H01D-003 10-Button 3161-172 105217509 Z7303H01D-003 10-Button HFAI 3161-161 105371942 Z7309H01C-003 34-Button 3162-412 103842050 Z7305H01B-003 34-Button Deluxe 3162-417 105217715 Z7305H02B-003 34-Button BIS 3162-BIS 103981965 Z7305H03D-003 34-Button BIS/DIS...
Page 361 Ordering Codes Ordering Codes (continued) Component Comcode App. Code Telephones (continued) Single-Line Telephones (continued) 3100-ORW 554 BMPA (rotary, wall) Black 103823498 554BMPA-3 Ivoy 103823506 554BMPA-50 103823555 Beige 554BMPA-60 Cordless Telephones Model 5320 3103-CLS 105543516 CS6300U11A-229 Consoles MERLIN II 61392 105229744 7318H01A-003 System Display Console D S S...
Page 362 Ordering Codes Orderlng Codes (continued) Component Comcode App. Code Applications (continued) Call Accounting Terminal (CAT) CAT BASIC/B 3600-010 CAT Terminal 406669762 Printer 406637306 CAT Basic Rate Table* 36014 406669739 (Update Chip) CAT/B 150S 3600-023 406478800 CAT/H 150S 3600-024 406478818 CAT/B Rate Table* (update) 36023 406478792 CAT/H Rate Table* (update)
Page 363 Ordering Codes Ordering Codes (continued) Component Comcode App. Code Applications (continued) MERLIN LEGEND Integrated Solution III Controllers 100 MB MC-II + Processor 4200-503 4 x 100 MB MC-II + Processor 406506329 4MB Memory Upgrade 106219553 COLOR MONITOR 406504571 KEYBOARD 406504563 9 to 25 PIN ADAPTER 406139394 CARTRIDGE TAPES (qty.2)
Page 364 Ordering Codes Ordering Codes (continued) Component Comcode App. Code Applications (continued) MERLIN LEGEND R2 AVP. 2.1.1 106876311 IVPSS 2.0 AVP 2.1.1 AVP/FA MLR2 Switch Integ. SW MERLIN LEGEND Integ. AVP/FA Admin. MERLIN LEGEND AVP User’s Guide (50) MERLIN LEGEND AVP System Manager’s Guide MERLIN LEGEND AVP/FA Planning Guide MERLIN LEGEND FAX Attendant...
Page 365 Ordering Codes Ordering Codes (continued) Component Comcode App. Code Applications (continued) 500 MB MC-III + 8 x 36 AVP 6146-036 500 MB MC-III + Processor 4200-936 IVP4 Board (qty.2) 8306-100 106246651 UNIX 3.2.2 N / A 106529548 CART. TAPE UTILITIES N / A 106632938 MERLIN LEGEND IS-III...
Page 366 Ordering Codes Ordering Codes (continued) Component Comcode App. Code Applications (continued) 200 MB MC-III+8x 12 AVP, 4x1000 FAX 6146-212 200 MB MC-III + Processor 4200-912 IVP4 Board (qty.2) 8 3 0 6 - 1 0 0 1 0 6 2 4 8 6 5 1 UNIX 3.2.2 N / A 106529548...
Page 367 Ordering Codes Ordering Codes (continued) Component Comcode App. Code Applications (continued) MERLIN MAIL™ Voice Messaging System for the MERLIN LEGEND Communications System Two-port 6107-005 MERLIN MAIL unit 406824532 Remote maintenance device 406466193 Four-port 6107-006 MERLIN MAIL unit 406824540 Remote maintenance device 406466193 Two-port line card (R2) 6107-007 406824524...
Page 368 Ordering Codes Ordering Codes (continued) Component Comcode App. Code System Adjuncts and Adapters (continued) Electrostatic discharge (ESD) suppression kits D-181574 105179329 D181574 D-181589 105201891 D181589 D-181590 105201909 D181590 D-181591 105201917 0181591 D-181593 105201933 D181593 EMI fiiter 103965208 Z200A In-Range 0ut-of-Building-343B 406721738 32918 343B...
Page 369 Ordering Codes Ordering Codes (continued) Component Comcode App. Code System Adjuncts and Adapters (continued) AT&T Door Phone Speaker 53240 406269860 PagePac 20 Talkmate 53501 403307994 PE53501 AT PagePac 50 5322-051 403305444 5322-051 VC PG PagePac 200 5322-201 403305469 5322-201 VC PG PagePac VS 5322-700 403307192 5322-7003500 VC PG...
Page 370 Ordering Codes Ordering Codes (continued) Component Comcode App. Code System Adjuncts and Adapters (continued) Supplemental Alerts Alert Bell 5580-002 406293720 TB591-1 102872934 Network Interface Alert Bell 61211 RINGER-E1CM-49 Alert Horn 5580-021 406207217 THET4-1 Alert Strobe 403319197 5580441 AT-WHL LK Alert Chime 5580-030 405136060 CHBT2-1 Telephone Adjuncts and Adapters...
Page 371 Ordering Codes Ordering Codes (continued) Component Comcode App. Code Telephone Adjuncts and Adapters (continued) Single-line telephones (continued) S201 Speakerphone 3152-007A 103786786 D8W-87 7FT Black 106192651 MOD-S201AP-003 Misty cream 106192693 MOD-S201AP-215 CS201 Conference 3131-004A 103786786 D8W-87 7FT Speakerphone Black 106270325 MOD-CS201A-003 Misty cream 106270333 MOD-CS201A-215 S202A Speakerphone...
Page 372 Ordering Codes Ordering Codes (continued) Component Comcode App. Code MLX Telephones Miscellaneous (continued) Handsets and Cords (continued) Handset cord, 9’ (2.74 m), black 105635429 H4DU-003 9FT Handset cord, 9’ (2.74 m), white 105701809 H4DU-264 9’BULK Handset cord, 12’ (3.66 m), black N/A 102401445 H4DU-3 12FT IP Handset cord, 12’...
Page 373 Ordering Codes Ordering Codes (continued) Component Comcode App. Code Analog Multiline Telephones Miscellaneous Add-Ons and Replacement Parts (continued) Desk Stands and Wall Mounts (continued) Fixed desk stand, 32004 103746848 10A 5- & 10-button Desk stand/wall mount 103804290 14A-003 14A, BIS-10 Desk stand/wall mount 103964458 214B-003 14B, BIS-22...
Page 374 Ordering Codes Ordering Codes (continued) Component Comcode App. Code Miscellaneous Parts Interconnect Wiring Kit 110AB1-100JP12 N / A 104409396 110A1 trough N / A 104407960 D-Rings N / A 842139248 D8W cords N / A 103786802 Parts list N / A N / A SYSTIMAX 3103-MER...
Page 375 Index Backboard installing 2-5 tests 2-8 mounting hardware 2-5 power requirements 2-8 Adjuncts requirements 2-5 installing 1-4, 3-12 Backup 7-4, 7-5 unsupported 3-29 Basic carrier, installing 2-20 Alerts, supplemental 3-2 Bit-error rate threshold 4-22 connecting 3-27 Analog data and analog voice equipment configuration 6-6 Analog data and digital voice equipment configuration 6-11...
Page 376 Index Central office trunks 4-2 protection 2-14 Channel service unit (CSU) 4-17 551 T1 4-17 4-33 Data equipment, connecting 6-1 mounting 4-36 Data hunt group 6-24 connection to the 100D Data module option settings module 4-41 analog-to-digital 6-32 ESF T1 4-17 digital-to-analog 6-29 connecting 4-26 Data stations 6-1...
Page 377 Index Electrical noise 2-3 General Purpose Adapter Electrostatic discharge (ESD) 2-28 (GPA) 3-15 Environmental requirements 2-3 Ground bar 2-6, 2-7 ESF T1 CSU. See “Channel service Grounding unit (CSU)” 146A 2-15 Expansion carrier, installing 2-26 147A 2-15 Extended superframe format providing 2-52 (ESF) 4-17 requirements 2-6, 2-11...
Page 378 Index installation 3-2 locking tabs 3-7 Jack guard, removing 3-9 setting jumpers 3-8 Jack labels 3-67 MLX telephone assembling 3-36 installing 3-36 testing 7-10 Modem option settings analog-to-digital 6-33 KS22911-L2 power supply 3-4 digital-to-analog 6-30 Modem pools 6-1, 6-23 hardware requirements 6-25 incoming analog-to-digital 6-33 option settings 6-29 outgoing digital-to-analog 6-30...
Page 379 Index Network interfaces 4-2 Power option switch, setting up ESF connecting 1-4 T1 4-24 Night Service, testing 7-26 Power requirements 2-6 Power supply, installing 2-28, 2-39 Power surge protection 2-15 Power unit, auxiliary 2-19 installing 2-48 Powering down the system 2-29, Office repeater 2-64 artificial line options 4-36...
Page 380 Index RJ2GX interface 4-13 Telephones RJ48C/X interface 4-13 analog, testing 7-14 connecting to control unit 3-43 cordless 3-16 installing 1-4, 3-43 intercom dial tone, testing 7-13 outside line dial-tone, testing 7-13 Signal monitor unit (SMU) single-line, testing 7-14 insertion 4-38 unsupported 3-29 switch settings 4-35 Terminal block (TB1) 4-37...
Page 381 Index Wiring 24 telephones maximum 3-45 4-pair, labeling 3-69 Unit loads 2-18 checking 3-71 Behind Switch mode 2-19 interconnect 3-48 calculating 2-18, B-1 labeling 3-67 Hybrid/PBX mode 2-18 more than 24 telephones 3-48 Key mode 2-19 SYSTIMAX 3-53 Universal Paging Access Module voice-pairs 3-63 (UPAM) 3-17, 3-20 Wiring field...

AT&T MERLIN LEGEND Release 2.0 Installation Section

Table of Contents

Table of Contents

1 Introduction to Installation

2 Installing the Control Unit

3 Installing Telephones and Adjuncts

4 Connecting the Control Unit to the Network Interface

5 Installing the PC, CAT, or Printer

6 Connecting Data Equipment

7 Initializing and Testing the System

8 Installing Applications

C Ordering Codes

Quick Links

Communications System

Chapters

Related Manuals for AT&T MERLIN LEGEND Release 2.0

Summary of Contents for AT&T MERLIN LEGEND Release 2.0