Group Coverage - AT&T MERLIN LEGEND MLX-10 Non-Display Telephone User Manual

Features
Secondary Individual Coverage. When your phone rings,
the call is sent immediately to all co-workers with secondary
Individual Coverage buttons for your extension. The green
light next to each button flashes immediately, Your co-
workers can program their phones for immediate ring (the
co-workers' phones ring after your phone rings two times),
delayed ring (the co-workers' phones ring after your phone
rings two times plus the system-programmed interval of 1-6
rings), or no ring (the co-workers' phones do not ring). This
kind of coverage is useful for executives who prefer to
answer their phones unless busy or away from their desks,
or as a backup when a secretary is unavailable.

Group Coverage

Your company may be organized into groups with certain
individuals designated to answer calls for each group. This
kind of coverage is useful when departments share personnel,
as in a secretarial pool. One group of secretaries can be set
up like a message center to cover calls for all the phones in
the system.
Your phone must be programmed by your company to have
your calls sent to Group Coverage. However, if you receive
calls sent to Group Coverage, you can program your own
phone with Group Coverage buttons.
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