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Manuals
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AT&T Manuals
Telephone System
Merlin II Feature Module 2
Planning manual
AT&T MERLIN II Feature Module 2 Planning Manual page 4
Call management system
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Also See for MERLIN II Feature Module 2
:
System manual
(242 pages)
,
Data communications manual
(86 pages)
,
Installation ans getting started manual
(77 pages)
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Contents
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Table of Contents
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Line Groups Planning Form
Line Group (Letter/ID)
Button Number (1 through 32)
Telephone Number
Line Type
Priority
Agent Directory Planning Form
Agent Splits Planning Form
Split (Number/ID)
Last Name, First Name, and ID
Position
All-Ring
Transfer-to-Split
Shift Configuration Planning Form
Shift Configuration Number and Name
Line Group, ID, and No. of Lines
Main Split
Secondary Split
Planning Your MERLIN II System: Part Two
Station Configuration Forms
CMS Supervisor's MERLIN II System Display Console
Line Assignments to CMS Agents' Voice Terminals
Feature Assignments to CMS Agents' Voice Terminals
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Ringing Options for CMS Agents' Voice Terminals
Group Page Form
CMS Planning Forms
Line Button Planning Form
Line Groups Planning Form
Agent Directory Planning Form
Agent Splits Planning Form
Shift Configuration Planning Form
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Table of Contents
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