Night Service - AT&T Merlin II Feature Module 2 System Manual

HOW TO USE

Night Service

DESCRIPTION
CONSIDERATIONS
2-116 MERLIN II System Features
4 To designate a line jack to which the music source will be connected, or to
change the Music-on-Hold jack assignment, touch the line button until the
green light shows the setting you want:
Green light on = the Music-on-Hold source is connected to this line jack
G r e e n l i g h t o f f = t h i s l i n e j a c k i s u s e d i n a n o t h e r w a y .
5 Touch Message and go on to another procedure, or leave administration
mode.
If your system has Music-on-Hold, a caller that you have put on hold hears
background music.
The MERLIN II system allows several options for after-hours telephone
operation. The administrator can administer these features in any combination
to meet the current needs of the office. When the attendant goes off duty, he
or she can activate the Night Service options that the administrator has
administered.
The three Night Service options are:
Night Service with Group Assignment. The administrator can specify
which voice terminals should ring when calls come in to an attendant
console with which these voice terminals share lines.
Night Service with Outward Restriction. The administrator can set the
system so that people must dial a password to place calls after hours. He
or she can also create a list of emergency numbers that people can dial
even if they don't know the password. If a voice terminal shouldn't be
restricted at all, even after hours, the administrator can assign it to an
Exclusion list.
Night Service with Time Set. The administrator can set the system
to turn Night Service on and off automatically, at preset times. If the
administrator sets on and off times only, the system will automatically
turn on and off Night Service with Group Assignment at those times. If
the administrator sets on and off times and a 4-digit password, the system
will automatically turn on and off Night Service with Group Assignment
and Outward Restriction at those times.
If the administrator sets the system for Night Service with Group
Assignment, he or she can assign a voice terminal to more than one Night
Service group and can put as many voice terminals as needed into each
group.
Voice terminals on the Night Service Exclusion list retain the call
restrictions, if any, placed on them during normal working hours.
Because people with basic telephones cannot enter a password, they will
not be able to place after-hours calls when Night Service with Outward
Restriction is in place, unless the administrator assigns the basic
.