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In order to run AltiView remotely, if you connect to the Internet through a
modem connection, first you need to establish a session connection to your
Internet Service Provider.
To use AltiView remotely through an IP Extension, follow the steps below.
1.
Check with your administrator to make sure the extension you're using
has been set up as an IP extension in AltiAdmin.
2.
If you are not already running NetMeeting 3.01 or higher, download
and install it from Microsoft's web or FTP sites.
3.
Leave the IP Extension Integrated with NetMeeting check box
unchecked unless you specifically want to use that option. (See
Figure 1 on pa ge8.)
4.
Click OK.
Note for those using the IP Extension Integrated with
NetMeeting option. AltiView uses conferencing features that
require the same data channels as NetMeeting. If NetMeeting
is running, you will see a prompt reminding you to close the program.
Troubleshooting IP Connectivity
If problems occur, they may be due to a failure to connect to your ISP
provider or due to firewalls at your work preventing direct access to the
AltiServ server. For firewall installation, see the AltiWare Getting Started
Manual chapter on Software Installation.
As a test, you can choose Run from the Windows Start menu, then enter
Ping <IP address> [ENTER]
where <IP address> is the AltiServ system you want to connect to. An
example of the IP address form is 123.234.231.143
If you do not get a response, contact your LAN administrator for support.
Hiding or Exiting AltiView
When you minimize the AltiView desktop by clicking the
Minimize symbol (the dash), it is hidden—it doesn't appear
anywhere in the Windows desktop except as a phone icon in
the tray in the lower right corner, as discussed in a following subsection.
To exit AltiView entirely, right click the phone icon and select Exit.
Hiding or Exiting AltiView
AltiView 4.0 User Guide
9
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