Transmission System Error Code; Reception System Error Code; G3 Fax Error Code - Konica Minolta bizhub 552 User Manual

12.3 Error messages displayed
12.3.3

G3 Fax Error Code

If the machine encounters a problem while sending or receiving a G3 fax, an error dialog will appear and error
codes will be displayed in Txx/Rxx format. Take corrective actions by referring to the table below.

Transmission system error code

Code
T00
T05
T08
T18
T28
T32
T42
T43
T48
T58
T60
T61
T62
T80
T81
T82
T85
T89
T95
T97
T98
T99

Reception system error code

Code
R18
R21
R22
R32
R50
R60
R63
R69
R72
R78
bizhub 652/552
Corrective Actions
• Check to see if the destination is correct.
• Check the state of the recipient.
Check the state of the recipient.
Check the line status.
Check the state of the recipient.
Check the state of the recipient.
Check the line status.
Check the line status.
Check the line status.
• Check to see if the destination is correct.
• Check that the fax number registered with the recipient is correct.
The document to be sent by polling is not registered in the sender's machine. Ask the
sender to set the document.
Register the document that is sent to the recipient by polling.
Check whether the document to be sent by polling from the bulletin board is registered.
Inform the recipient of the correct bulletin board number.
Check the line status.
Check the line status.
• Check to see if the destination is correct.
• Check the state of the recipient.
Check the line status.
Check the balance in the billing management device.
Check the line status.
Check the state of the fax board. (Contact your service representative. )
Forwarding with the combination is unavailable. Check the forwarding settings.
Check the destinations registered in the address book.
Corrective Actions
Check your machine. If toner or print paper is empty, supply them. If the memory is full,
empty the memory.
Turn the Closed Network RX function off, or inform the recipient of the correct password.
Turn the Closed Network RX function off, or inform the recipient of the correct password.
Change the setting for Auto Create User Box, or inform the recipient of the correct Confi-
dential User Box number.
Check the line status.
Check the line status.
Check the line status.
Check the line status.
Ask the sender to shorten the length of original to be sent before resending the fax.
Turn the main power off, and then turn it on again.
12
12-7