Chapter 7 Troubleshooting; Troubleshooting - Kyocera TASKalfa 8000i User Manual

Troubleshooting

Symptom
I can't access the
embedded server.
Characters do not
display properly in
the embedded
server.
COMMAND CENTER RX
7 Troubleshooting
Consult the table below to find basic solutions for problems you may encounter
with the embedded server.
Check Items
Is the power turned on to this
machine?
Is the network cable properly
connected?
Are the network settings that
are made in this machine
correct?
Is the IP address for this
machine entered correctly?
Are the LAN settings that are
made in Web browser
correct?
Has the administrator set up
an IP Filter function?
Is HTTP Security on the
Advanced > Security >
Secure Protocol page set to
Secure (HTTPS)?
Does the version of your
browser application support
operation using the
embedded server?
Does the version of your
browser application support
operation using the
embedded server?
Corrective Action
Turn the power on to this
machine, wait until it is a
ready state, and try to access
the embedded server.
Connect the network cable
properly.
Perform the network settings
from the operation panel.
Contact your network
administrator for the
appropriate settings.
Enter the correct IP address.
Check this machine IP
address with your network
administrator.
Check the settings made in
Web browser. Refer to the
Help function in your browser.
Access the embedded server
from an approved IP address.
When HTTP Security is set to
Secure (HTTPS), specify a
URL that begins with https://.
You cannot access the
embedded server with an
http:// URL.
Use a browser application
that supports the embedded
server.
Use a browser application
that supports the embedded
server.
Reference
Operation Guide
Operation Guide
-
-
-
Advanced >
Protocols > TCP/IP
> IP Filters on page
6-31
Advanced >
Security > Secure
Protocols on page
6-46
Web Browser on
page 1-1
Web Browser on
page 1-1
— continued
7-1