Adding a New Folder to My Views ..................11 Renaming a Folder or View ....................11 Removing a Device or Account from View ................11 Searches ..........................12 Search ..........................12 Advanced Searching ......................12 Dynamic View ........................13 Adding a Dynamic View ....................... 14 Manual View .........................
Adding Groups ........................21 Adding a Contact to a Group ....................21 Deleting a Contact From a Group..................21 Deleting Contacts and Groups .................... 22 Editing Contacts and Groups ....................22 Copying Contacts and Groups .................... 22 Searching the Address Book ....................23 One Touch Keys ........................
Exporting Accounting Information ..................59 Exporting Counter Information ..................... 59 Exporting Account ID List ....................60 5 Communication Settings ....................61 Setting Device Communications ................... 61 TCP/IP Port ........................... 61 Setting the Port Number in Command Center ..............61 Communication Timeout ....................... 62 SNMP Communication Retries .....................
Beginning Firmware Upgrade ....................73 Canceling Firmware Upgrade ....................73 Saving the Firmware Upgrade Export File ................73 8 Workspaces ........................75 Adding a New Workspace ....................75 Opening an Existing Workspace ..................75 Import and Export Workspaces .................... 76 Importing a File to a New Workspace .................
1 Quick Start Many features are available to help you organize and monitor network device information. These features are available for starting the application, discovering devices, and getting familiar with the user interface. Starting and Logging in 1. Open the application. 2.
user login password. If no password has been set up for a user without administrator rights, the application does not start, and an access error message appears. 1. In the menu bar at the top left of the screen, click Edit > Options.
Custom Options for Adding Devices Custom options are available when Custom is selected in the Add Device wizard. You can select the discovery process to run on your local network, a specific IP address, or a range of IP addresses. Continue through the wizard to select the following options: On your local network Select discovery type, TCP/IP port, SNMP options, SSL...
save your changes. 4. The new discovery mode is added to the list. Click Close to save your changes and close the Scheduled Discovery dialog box. Excluded Devices A printing device can be deleted, which excludes the device from the discovery process. This may be done if the device is not managed by the IT department, or if the device is to be made not visible for security reasons.
There is one row of information per Account when Accounts View is selected in the left pane. Main Menu The main menu is located in the upper left corner of the screen. Basic operations that affect the application are in this menu. The main menu operates like a standard Microsoft Windows main menu.
Warning Yellow icon with a white exclamation mark. This icon indicates that the device can print, but is approaching error status. Disconnected Orange icon with a white broken circuit. This icon means the application is unable to communicate with the device. Busy Gray clock icon.
indicates rows sorted in ascending order; a downward triangle indicates rows sorted in a descending order. Expanding a Row in the Device List You can expand a row in the device list to reveal more information about a device. Click the right-pointing triangle icon in the row of the device for which you want to see additional information.
2 View Management The application offers two types of views: custom views that are listed under the My Views heading, and eight standard views defined by the application that are listed under Default Views. The default views are: Device: General View, Capability View, Counter View, Firmware View, Asset View, Map View Account: Accounting Devices View, Accounts View...
The following default Device views are available: General View Displays general information, such as display name, IP address, host name, toner level, description, location, and model name. Capability View Displays support for various device capabilities, such as color or black & white, print speed, duplex, total memory, hard disk, scan, FAX, staple, punch, address book, document box, user list, and job log.
Map View Use Map View to display printing devices on a background map of your office. Printing device properties can be viewed and managed from Map View. The use of an office map helps to visualize the location of devices throughout an office. Under Default Views, click Map View.
My Views You can set up custom views in addition to the default views. Custom views appear on the left side of the screen under My Views. Dynamic or manual views can be created or deleted. If desired, views can be placed in folders. My Views lets you customize the devices or accounts being displayed, as well as column order, number of columns, and other view settings.
3. In the menu bar at the top of the screen, click Edit > Remove From View. Note: There is no confirmation dialog box after you click Remove From View. Searches Two types of searches are available for finding devices and accounts with particular characteristics.
1. Select a default view. 2. Click Edit > Advanced Search, or click the Advanced Search icon in the application toolbar above the device list. The Advanced Search dialog box opens. 3. Select a search logic: Match all criteria This option searches for devices or accounts that meet all the search terms specified under Criteria.
Account Accounting Devices View, Accounts View Once created, you can name and modify the dynamic view as desired. A dynamic view cannot be created when a manual view is selected under My Views. Adding a Dynamic View You can modify an existing view and save it as a custom view under My Views.
select multiple devices. 2. Click View > Add Manual View Using Selection. 3. Type the name of the new view, up to 64 characters. 4. If desired, modify the view, then click Update View. Folder Reports Folder reports provide detailed information about accounts or accounting devices for all views in a custom folder.
Updating a View When any view under My Views is changed, an asterisk appears after its name in the title bar until it is saved. You can save the updated view by clicking View > Update View. Use this feature after any of the following: Modifying the displayed devices or accounts with Search or Advanced Search.
3. Type the new name, up to 64 characters, replacing the old name in the text box. 4. To save the new name, click outside the text box, or press Enter. Deleting a View You can delete a custom view from My Views. A deleted view cannot be restored.
3 Device The Device menu is used for finding devices and managing device settings. Device Properties The Properties dialog box displays settings and status information about the selected device. To open device properties, select a device, and click the Properties icon. Alternatively, right-click on the device, and then in the context menu click Properties.
Memory This area shows the space available on the hard disk, memory card, optional ROM, and in the RAM disk. Asset This area shows the MAC address of the network adapter in the device, the Serial number of the device itself, and the Asset number which may be assigned by your organization.
Operations on multiple devices do not prompt for the administrator login. Login options must be selected in the Login section of the Communication Settings dialog box. Address Book The Address Book is a list of individuals and their contact information that is stored on the device. Each entry for an individual is called a Contact, and Contacts can be organized into Groups.
4. Click OK to save the new address book entry. Adding Groups Contacts in the address book can be organized into groups. This is useful when the device sends out notifications of certain types of events, for example. 1. In the menu bar at the top left of the Address Book, click Add Group.
Deleting Contacts and Groups Contacts and groups can be deleted from the address book when they are no longer needed. 1. Select one or more contacts or groups. 2. In the menu bar at the top left of the dialog box, click Delete, then click Yes to confirm.
Searching the Address Book You can search the device address book in order to update contact or group information. Address book information can be searched by Number, Name, E-mail, FTP, SMB, FAX number or Internet FAX address. 1. In the Searchable fields drop-down list box, choose the field to search.
5. Click OK in all dialog boxes. To delete an entry from the One Touch Keys dialog box, select it in the list and click Delete in the toolbar. Viewing and Editing One Touch Key Properties You can view and edit information about One Touch Keys for users and groups by double-clicking on an existing group.
Device Users Device users who are authorized to use a device are on a user list with their login information and passwords. When user authentication is set, only users who are administrators on the device are able to use the various functions of the device. Note: To access the user list of a device, the correct Login user name and Password must be in Communication Settings for the device.
Enter the alphanumeric information from the ID card. Authorization Select permissions for each available printing feature. 8. Click OK to create the new device user. You can edit a device user by selecting it from the list and clicking Properties. You can delete a device user by selecting it from the list and clicking Delete User.
Searching the Device User List You can search the User list in order to update device user information. User list information can be searched by Login user name or User name. 1. In the Searchable fields drop-down menu, select Login user name or User name.
2. From the drop-down list, select a job log to export. 3. Click Browse to select the file name and location to save the file. 4. In Maximum entries, select or enter the number of lines to save in the log. 5.
To delete all jobs stored in the device, select Delete All Jobs. 4. Click Yes in the confirmation dialog box to finish. Document Box A Document Box is a type of virtual mailbox on a device. It is used by individuals and groups to manage files that are stored on the device.
If available, select a new owner from the list. Owner setting Select the type of owner from the list. Restrict usage (MB) When available, set the value from 1 to 30000 MB. Automatic file deletion delay (days) When available, select the time the file is saved in device memory, from 1 to 31 days.
7. Specify values or use the default values for the other settings. 8. Click OK to add the new box. You can delete a document box by selecting it from the list and clicking Delete box. Deleting a Document Box If a document box is no longer needed, it can be deleted, even if it contains files.
time. You can use the arrows or the menu to move to the next or the previous page. Downloading a Document You can download a document from a document box to your local computer. 1. Select a document to download. 2.
Viewing Virtual Mailboxes You can view information about virtual mailboxes on the hard disk. 1. Select a device. 2. Select Device > Virtual Mailbox to view the ID, name, password, job, and size information for all virtual mailboxes. 3. To search the list, enter the name or part of a name to find in the adjacent Quick Search Text box.
4. Click Export List. 5. Name and save the file. Advanced Virtual Mailbox Options You can change the following virtual mailbox settings if you have administrator privileges: Maximum VMB size A numerical value, varying by model, can be set from 0 to 9999 MB.
Click Delete all, then click Yes to confirm. Click OK in the Advanced dialog box. Click Close in the Virtual Mailbox dialog box. Adding a New Virtual Mailbox You can create a new virtual mailbox on the hard disk. A maximum of 255 virtual mailboxes is supported.
available: a pop-up window, opening of the Windows event log, or an e-mail to a specified list of e-mail addresses. To send e-mail notifications TCP port 25 must be available and not blocked by a firewall or virus scanner. Also, the e-mail sending feature must be configured.
Upgrade Firmware This wizard guides you in installing the most current firmware on devices. Device Default Settings This sets the default settings of the selected device, such as duplex, print quality, paper input and output; plus copy, scan, and FAX settings. Only one device may be selected at a time. Settings vary by model.
List to authenticate the login user. If you select Use network authentication, the device uses the domain server to authenticate the login user. If authentication settings are unavailable, the selected device does not support authentication. Support varies by model. 1. Click to select a device in the device list. 2.
2. In the menu bar at the top of the screen, click Device > Advanced > Authentication settings. 3. Click Network user properties. 4. If you want to get the network user properties, select the Obtain network user properties check box. 5.
Settings. The Authentication Settings dialog box opens. 2. At the bottom of the dialog box select the Permit jobs with unknown IDs check box. Click OK to save all your settings. If you want to restrict the device with a user login, clear the Permit jobs with unknown IDs check box.
Network Groups List The device display name and IP address appearing in the title at the top of the Network Groups dialog box represent the selected printing system. Below the title, a toolbar with icons lets you to add, delete, edit, authorize, and search for groups. The list of groups can be refreshed to show the latest additions and deletions.
6. In the Group name text box, type a name for the group (maximum number of alphanumeric characters is 32). 7. For Access level, select either User or Administrator. The default is User. 8. In the Job authorization settings, there is a list of printing system properties.
Setting Group Authorization Group Authorization means all users can operate within permissions set for the group. You can activate or deactivate Group Authorization for all groups listed in the Network Groups dialog box. 1. In the menu bar at the top of the screen, click Device > Advanced >...
Warning: This is an advanced feature. Incorrect use can cause the device to become inoperable. Sending TCP Data To send data to the device interface: 1. In the device list, select a device. To set the same notifications for more than one device, press Ctrl or Shift + click to select devices.
4 Account The Account menu is used to find accounts and manage account settings. Administrator Login For some models, administrator authentication is required to access selected features in the Device and Account menus. Available features vary by model. When you select the feature from a menu or context menu, you are prompted to type one of the following in the Administrator Login dialog box: Command Center password...
2. In the Account menu, click New Account. 3. In the Add New Account dialog box, type an Account ID (up to 8 digits) and an Account name (up to 32 characters). If applicable, type furigana (up to 32 characters). 4.
Usage Restriction by Print Enables limiting the number of pages allowed for printing in full color or single color. Usage Restriction by Copy Enables limiting the number of pages allowed for copying in full color or single color. Usage Restriction by Scan Enables limiting the number of pages allowed for scanning.
This dialog displays information about accounts associated with this device. Accounts can be created on the device, and existing accounts can be added or deleted. Reports can be made about this account with information regarding account IDs, counters, or general account information.
The counter report has a user-specified name, and can be sent to the e-mail addresses specified in a list. The report can be sent daily, weekly, or monthly. The time of day, day of the week, or day of the month to send the report can be specified.
Manage Device When an accounting device is managed, you can use notification and reporting features, create and view accounts, and reset counters. An unmanaged device can only use a limited set of features. Managing an Account Device To manage an accounting device, follow these steps: 1.
Accounting Notification Settings The Notification Settings feature is used to inform users of changes in the counter status of the printing device. The types of notifications include opening a pop-up window or Windows event log, or sending an e-mail to a designated e-mail list. To send e-mail notifications, TCP port 25 must be available and not blocked by a firewall or virus scanner.
Information is read from the device and displayed at the top of the dialog box under General. This list of information is open by default when the dialog box is opened. It is not available for editing. The other lists of settings are closed by default. Click on the list name row to open and close the list of options.
1. In the Device Accounting Settings dialog box, click Job Accounting. The list of options is expanded. 2. Select to enable Job Accounting, and enable or disable counts for the following printing system functions: Job accounting for copying Job accounting for printing Job accounting for scanning Job accounting for FAX 3.
Print report on exceeded counter limit 3. You can cancel the job, or issue a warning, for the following errors: Cancel job on illegal account error Cancel job on exceeded counter limit From each of the lists, select Cancel, Cancel Immediately, or Warning only.
Setting Multiple Accounting Devices To start the accounting Multi-Set, follow these steps: 1. In the device list, select the devices that will receive settings by pressing the Ctrl key, and clicking on the devices. You can also select groups of devices by pressing the Shift key and clicking the first and last of adjacent devices in the list.
copied over the destination device settings. Clear this check box to preserve the destination device settings Creating Settings From a Device You can copy settings from the source device. 1. On the Method page, click Create from device. Click Next. 2.
If the process completes successfully, the properties or settings are copied from the file to the destination device. Click Close. If the process does not complete successfully, you can click Details to see a list of the errors. If you want to save the error list, click Export to open a dialog box for saving to a log file.
Information: Displays all accounting counters. Exporting Accounting Information You can export a device’s accounting information to a .CSV or .XML file. 1. Under My Views or Default Views, select an account or a device that supports accounting: Accounts View: select the desired account Account Devices View: select a managed device 2.
6. Name and save the file. Exporting Account ID List You can export a device’s account ID list to a .CSV file. 1. In My Views or Default Views, select an account or select a device that supports accounting: Accounts View: select the desired account Accounting Devices View: select a managed device 2.
5 Communication Settings Communication Settings control the network communications with each device. Available settings vary depending on the model and can include Network interface settings, Secure protocol settings, Login, and Account Polling Settings, and Device Polling Settings. If authentication is enabled, the Login user name and Password must be set correctly in order to access several functions of the device, such as Address Book, Users, or Document Box.
2. Click Device > Device Home Page in the menu bar. 3. Login to the device from the Command Center, and click the Advanced tab at the top of the page. 4. To the left of the page, under Protocols, select TCP/IP and then select Logical Printers.
For an account device, select whether to use Apply same user information as Device Management (available when user information is stored in Communication Settings) or Use another user’s information. If Use another user’s information is selected, enter the Login user name and Password for the device.
6 Multi-Set Multi-Set lets you send configuration parameters to multiple devices simultaneously. Setting Multiple Devices To start the Multi-Set wizard, follow these steps: 1. In the device list, select the devices that will receive settings by pressing the Ctrl key, and clicking on the devices. You can also select groups of devices by pressing the shift key and clicking the first and last of adjacent devices in the list.
Basic settings for TCP/IP, security and network configurations. Some functions may require the printing system or the network to be restarted. Device Default Settings Settings that define default behavior for print, copy, scan and FAX jobs including paper size, print and scan quality, and default media types.
1. On the Method page, click Create from device. Click Next. 2. Click on one source device from the list. Click Next. 3. The Confirmation page shows a list of the settings you have made. You can click Edit settings to open a dialog box to make changes to the settings.
4. Click Finish. If the device must be restarted to save the settings, a message appears. Click OK to close. If the process completes successfully, the properties or settings are copied from the file to the destination device. Click Close. If the process does not complete successfully, you can click Details to see a list of the errors.
Device Document Box Device Network Groups Device Virtual Mailbox If this check box is selected, the setting template will be copied over the destination device settings. Clear this check box to ensure that only settings that do not overlap with existing settings are written. KMnet Viewer 5.2...
7 Firmware Upgrade The Firmware Upgrade Wizard provides a quick and easy means of installing the most current firmware on devices. The upgrade will be performed only on models that match the selected master firmware file. The master firmware file must be obtained from the administrator in advance.
processing time is about 3 to 5 minutes; for FAX, processing time is 1 to 2 minutes. IB-2x No indication of the upgrade is displayed on the device operation panel. Check for the new firmware version in Firmware View to ensure whether the upgrade has completed for each device.
Upgrade error recovery System The DIMM in the device must be replaced. The old DIMM, however, is not physically damaged, and can be erased and reloaded using a DIMM writer. The FAX board must be replaced. IB-2x There is a special recovery mode for the IB-2x called Boot Loader mode.
Note: Firmware files are not provided with this application. Consult your dealer. Confirming Selected Firmware When upgrading multiple devices, the process bypasses any devices that do not match the model(s) for the selected firmware. If there are no matching devices that require a version upgrade, the wizard displays an error message.
Authorization depends on the type of user name and password available on the printing system. For some print systems, the correct Login user name and Password must be set in Communication Settings. For other print systems, the correct Command Center administrator password must be set in Communication Settings.
8 Workspaces A workspace is a collection of files including device information and view settings. The workspace data appears in the device list or map, and the left pane of the screen. A workspace is identified with a user name and password. When a user opens the application, the last workspace from that user's history is automatically opened.
3. Click OK. The current workspace is saved and closed before opening the selected workspace. Import and Export Workspaces A workspace is a collection of files including device and UI information. You can bring in a workspace from a different version of the application or from another user.
Exporting a Workspace to a File You can copy a workspace from a user or from the application version 5.x to a file that can be imported to another user or a newer version. 1. In the menu bar at the top left of the screen, click File > Export >...
This option exports current view device information to a .CSV or .XML file. The .CSV export uses UTF-8 encoding. Devices This option exports current information for all workspace devices to a .CSV or .XML file. The .CSV export uses UTF-8 encoding. If an Account view is displayed: List This option exports the current view device data to a...
9 Options You can choose settings for certain system authentication and communications options. You can set or change a local password for users who do not have administrator rights on a computer. You can configure the application to send e-mail notifications to users about certain device conditions.
Type the number of minutes or click the up and down arrows to select a polling Interval (minutes). The available range is between 1 and 10000 minutes. The default value is 1440 minutes. 6. To save your settings and close the Options dialog box, click Editing Account Polling Options You can specify settings for default account counter polling for new devices.
Editing SNMP Trap Options The SNMP protocol is used for providing and transferring management information within the network environment. Should an error occur, such as Add paper, the device automatically generates a trap. The trap sends an error message to one or two predetermined trap recipients.
server, authentication, and sender for the notifications. 1. In the menu bar at the top left of the screen, click Edit > Options. The Options dialog box opens. 2. In the Options list, click Mail Settings. 3. In the Host text box, type the SMTP (e-mail) server name, and in Port, type the port number.
3. In the New password text box, type a password for a local user. A password is a maximum of 32 characters. A blank password is allowed. 4. In Confirm password, type the password again. 5. Click OK to save the password. KMnet Viewer 5.2...