Section 4 Troubleshooting - Keurig B60 Owner's Manual

SECTION 4
Situation Solution
Brewer does not Plug Brewer into an independent outlet.
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have power Check to be sure that it is plugged in securely.
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Plug into a different outlet.
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Reset your home's circuit breaker if necessary.
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Make sure that the Power Button has
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been turned on.
Brewer will not brew After placing the K-Cup in the K-Cup Holder, make
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sure the Handle is pushed down securely and the
LCD Control Center reads "READY TO BREW" with
the three cup size buttons blinking, then press the
Small Cup, Small Mug or Large Mug.
If the LCD Control Center indicates "ADD
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WATER", add water to the Water Reservoir or
make sure the Water Reservoir is seated
properly in its base.
If the LCD Control Center indicates "ADD WATER"
•
even after refilling, contact Customer Service at
1.866.901.BREW (2739).
The Exit Needle may be clogged (refer to page 13).
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Troubleshooting
Situation Solution
Brewing a partial cup The Exit Needle may be clogged (refer to page 13).
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Clean the K-Cup Holder if necessary and rinse
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under faucet (refer to page 12).
The Water Reservoir may have been removed
•
during brewing. Replace the Water Reservoir
and perform a water brew without a K-Cup.
"De-Scale" the Brewer (refer to page 13).
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If you have repeated the de-scale procedure on
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your Brewer two times and it is still only brewing
a partial cup, contact Customer Service at
1.866.901.BREW (2739).
The time is not The time will not be displayed on the LCD
•
displayed on the LCD unless you have set it. To set the clock, follow
Message Center the procedure on page 10.
If power is interrupted to the Brewer, you will
•
need to set the clock again using the procedure
on page 10.
My brewer shuts Check to make sure that the Auto Off Timer
•
off or turns on and/or On/Off Time features have not been set.
automatically To do this, press the Menu Button below "MENU"
and scroll through the programming options.
"OFF" should be displayed for Auto Off Timer and
On/Off. If "OFF" is not displayed, follow
directions on page 10 to reset.
If any problems persist, contact Customer Service at 1.866.901.BREW (2739)
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