Panasonic WJNT304 - NETWORK INTERFACE UNIT Network Operating Instructions page 54

Symptom
Cannot access from the
browser.
No image is displayed.
Images are displayed blurry.
54
Cause/solution
• Is the same IP address provided to other devices?
Are there contradictions between the address and the
network subnet to be accessed?
<When the unit and the PC are connected in the
same subnet>
Are the IP addresses of the unit and the PC set in a
common subnet? Or is "Use Proxy Server" for the set-
tings of the browser checked?
When accessing the unit in the same subnet, it is rec-
ommended to enter the address of the unit in the
"Don't Use Proxy For These Addresses" box.
<When the unit and the PC are connected in the dif-
ferent subnet>
Is the IP address of the default gateway set for the
unit correct?
• Is the power of the unit on?
Check if the power of the unit is turned on.
• Is the viewer software installed on a PC?
Install the viewer software on a PC.
• Is the version of DirectX 9.0c or later?
Check the version of DirectX as follows.
(1) Select "Run..." from the start menu of Windows
(2) Enter "dxdiag" in the displayed dialog box and
click the [OK] button.
If the version of DirectX is older than 9.0c, upgrade it.
• Is there dust or dirt on the lens or dome cover?
Check if there is dust or dirt on the lens or dome
cover.
• Is the focus adjusted correctly?
Adjust the focus correctly by clicking the focus but-
tons.
• When defocusing is caused by the camera position
being moved, carry out the position refresh to correct
the focus.
Reference
pages
41
Operating
Instructions
Operating
Instructions
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