Troubleshooting - Panasonic WJNT304 - NETWORK INTERFACE UNIT Network Operating Instructions

Troubleshooting

Before asking for repairs, check the symptoms on the following table.
Contact your dealer if a problem cannot be solved even after checking and trying the solution or if the problem is not
described below.
Symptom
Cannot access from the
browser.
Cause/solution
• Is the LAN cable (category 5) is firmly connected to
the network connector on the rear of the unit?
• Is the link LED right by the network connector lit?
When it is not lit, connection to a LAN may not be
established or a network may be not working correct-
ly. Check if the cables have any contact failure or if
the wiring is correct or not.
• Are the set IP addresses valid?
• Are you accessing the wrong IP address?
Check the connection as follows:
With the Windows command prompt,
> ping "IP address of the unit"
When the WJ-NT304 replies, the unit is functioning
normally.
If not, proceed either of the following.
• Restart the unit and change the IP address by
using the Panasonic IP setup software within 20
minutes after the restart.
• Restart the unit by setting the Dip Switch 2 on the
front of this unit to ON.
The network settings will be initialized and the IP
address will return to the default setting
"192.168.0.10".
After the unit is initialized, access the unit and set
the IP address again.
Reference
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Operating
Instructions
Operating
Instructions
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Operating
Instructions
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