IBM 88643RU - System x3850 - 8864 Service Manual page 133

v Follow the suggested actions in the order in which they are listed in the Action column until the problem
is solved.
v See Chapter 3, "Parts listing, Type 8864," on page 23 to determine which components are customer
replaceable units (CRU) and which components are field replaceable units (FRU).
v If an action step is preceded by "(Trained service technician only)", that step must be performed only by a
trained service technician.
Error code Description
030-xxx-00n Failed SCSI test on PCI slot n where n
represents the slot number of the failing
adapter.
035-002-0nn ServeRAID interface timeout.
035-253-0nn ServeRAID controller 0nn initialization
failure; 0nn = the controller number.
035-253-s99 RAID adapter initialization failure.
035-254-0nn Setup error; unable to allocate memory to
run test.
035-255-0nn Internal error.
035-260-0nn System to controller interface failure.
Action
1. Check the BMC log or system-error log before
replacing a CRU or FRU (see"Error logs" on page
70).
2. Reseat and, if necessary, replace the adapter in
slot n.
1. The ServeRAID controller might not be configured
correctly. Obtain the basic and extended
configuration status bytes and see the ServeRAID
Hardware Maintenance Manual for more
information.
2. Reseat the following components:
a. SAS hard disk drive backplane cables
b. ServeRAID controller
3. Replace the components listed in step 2 one at a
time, in the order shown, restarting the server
each time.
1. The ServeRAID controller might not be configured
correctly. See the ServeRAID Hardware
Maintenance Manual for more information.
2. Reseat the following components:
a. SAS hard disk drive backplane cables
b. ServeRAID controller
3. Replace the components listed in step 2 one at a
time, in the order shown, restarting the server
each time.
1. Reseat the following components:
a. ServeRAID adapter
b. SAS hard disk drive backplane cable
2. Replace the components listed in step 1 one at a
time, in the order shown, restarting the server
each time.
Check the system resources and make more memory
available (see "Configuration/Setup Utility menu
choices" on page 15); then, run the test again.
1. Reseat the SAS hard disk drive backplane cable.
2. Replace the SAS hard disk drive backplane.
1. Reseat the following components:
a. ServeRAID adapter
b. I/O board
2. Replace the components listed in step 1 one at a
time, in the order shown, restarting the server
each time.
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Chapter 5. Diagnostics