IBM 88643RU - System x3850 - 8864 Service Manual page 143

v Follow the suggested actions in the order in which they are listed in the Action column until the problem
is solved.
v See Chapter 3, "Parts listing, Type 8864," on page 23 to determine which components are customer
replaceable units (CRU) and which components are field replaceable units (FRU).
v If an action step is preceded by "(Trained service technician only)", that step must be performed only by a
trained service technician.
Error code Description
201-xxx-CBN Failed Memory Test: See "Memory module"
on page 38.
v C = memory card [1-4]
v B = physical bank [1-2]
Note: Bank 1 = DIMMs 1 and 3; Bank 2
= DIMMs 2 and 4
v N = failing DIMM [1-4]
202-xxx-0nn Failed system cache test, where nn=APIC
ID.
APIC ID (physical mode)
00, 01, 02, 03
04, 05, 06, 07
10, 11, 12, 13
14, 15, 16, 17
APIC ID (logical mode)
00, 01, 02, 03
24, 25, 26, 27
10, 11, 12, 13
34, 35, 36, 37
204-198-000 Test aborted.
204-210-000 Test failed.
Microprocessor
1
2
3
4
Microprocessor
1
2
3
4
Action
1. Reseat the following components:
a. DIMM N
b. Memory card C
2. Replace the components listed in step 1 one at a
time, in the order shown, restarting the server
each time.
Note: N = 9 indicates both DIMMs in physical bank
B and memory card C.
1. Reseat the following components:
a. (Trained service technician only)
Microprocessor nn
b. Microprocessor tray
2. Replace the following components one at a time,
in the order shown, restarting the server each
time.
a. (Trained service technician only)
Microprocessor nn
b. (Trained service technician only)
Microprocessor tray
1. Run the Quick Memory Test Diagnostic All Banks
(see "Running the on-board diagnostic programs"
on page 111).
2. Update the BIOS code (see "Updating the
firmware" on page 13).
3. Look in the test log (see "Viewing the test log" on
page 112) and correct any other errors.
1. Run the Quick Memory Test Diagnostic All Banks
(see "Running the on-board diagnostic programs"
on page 111).
2. Update the BIOS code (see "Updating the
firmware" on page 13).
3. Look in the test log (see "Viewing the test log" on
page 112) and correct any other errors.
127
Chapter 5. Diagnostics