IBM 88643RU - System x3850 - 8864 Service Manual page 99

Problem determination and service guide
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v Follow the suggested actions in the order in which they are listed in the Action column until the problem
is solved.
v See Chapter 3, "Parts listing, Type 8864," on page 23 to determine which components are customer
replaceable units (CRU) and which components are field replaceable units (FRU).
v If an action step is preceded by "(Trained service technician only)", that step must be performed only by a
trained service technician.
Error code
Description
00180700,
General PCI error.
00180800
00181000
PCI error.
01295085
ECC checking hardware test error.
Action
1. Make sure that no devices have been disabled in
the Configuration/Setup Utility program.
2. Reseat the following components:
a. Failing adapter
Note: If an error LED is lit on the PCI board
or on an adapter, reseat that adapter first; if
no LEDs are lit, reseat each adapter one at a
time, restarting the server each time, to
isolate the failing adapter.
b. (Trained service technician only) PCI board
3. Replace the components listed in step 2 one at a
time, in the order shown, restarting the server
each time.
1. Remove the adapters from the PCI slots.
2. Reseat the following components:
a. Failing adapter
Note: If an error LED is lit on the PCI board
or on an adapter, reseat that adapter first; if
no LEDs are lit, reseat each adapter one at a
time, restarting the server each time, to
isolate the failing adapter.
b. (Trained service technician only) PCI board
3. Replace the components listed in step 2 one at a
time, in the order shown, restarting the server
each time.
1. Reseat the following components:
a. (Trained service technician only)
Microprocessor
b. DIMM
c. Microprocessor tray
2. Replace the following components one at a time,
in the order shown, restarting the server each
time.
a. (Trained service technician only)
Microprocessor
b. DIMM
c. (Trained service technician only)
Microprocessor tray
83
Chapter 5. Diagnostics

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