IBM 436854u - System x3200 M2 5U Mini Tower Server Problem Determination And Service Manual page 148

v Follow the suggested actions in the order in which they are listed in the Action column until the problem
is solved.
v See Chapter 3, "Parts listing, System x3200 M2 Types 4367 and 4368," on page 33 to determine which
components are customer replaceable units (CRU) and which components are field replaceable units
(FRU).
v If an action step is preceded by "(Trained service technician only)," that step must be performed only by a
trained service technician.
Error code Description
602 Invalid diskette boot record
604 Internal diskette drive error
962 Parallel port configuration error
1162 Serial port error
1600 The service processor is not functioning.
1601 System-management adapter
communication error.
1603 System-management adapter
communication error.
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System x3200 M2 Types 4367 and 4368: Problem Determination and Service Guide
Action
1. Replace the diskette.
2. Reseat the diskette drive cables.
3. Replace the diskette drive.
1. Run the Configuration/Setup Utility program,
select Load Default Settings, and save the
settings.
2. Reseat the diskette drive signal cables.
3. Replace the diskette drive.
1. Run the Configuration/Setup Utility program and
make sure that the parallel port setting is correct.
2. (Trained service technician only) Replace the
system board.
1. Run the Configuration/Setup Utility program and
make sure that the serial port settings are correct.
2. (Trained service technician only) Replace the
system board.
(Trained service technician only) Replace the system
board.
1. Update the BMC firmware (see "Updating the
firmware" on page 15).
2. (Trained service technician only) Replace the
system board.
1. Make sure that the Remote Supervisor Adapter II
SlimLine is installed correctly.
2. Update the Remote Supervisor Adapter II
SlimLine firmware (see "Updating the firmware"
on page 15).
3. Reseat the following components:
a. Adapter
b. (Trained service technician only) System
board
4. Replace the following components one at a time,
in the order shown, restarting the server each
time:
a. Remote Supervisor Adapter II SlimLine
b. (Trained service technician only) Replace the
system board.