Status Light Troubleshooting Codes - Visioneer OneTouch 9750 User Manual

144 V 9750 S
ISIONEER
Error
Problem Description
Code
8 Paper jam
9 Scanner is locked
16 ADF Communication Error Turn off the scanner and check the connections on
All An internal part in the
Other scanner may have
Codes malfunctioned.
U ' G
CANNER SER S UIDE
S L T
TATUS IGHT ROUBLESHOOTING
The status light indicates the current state of the scanner. Descriptions
of the most common patterns are listed below. Contact Visioneer
Technical Support if you experience a different blinking pattern.
N O
ORMAL PERATION
Blinking green: indicates the scanner is waking up from power
■
saving and preparing to scan.
Steady green: indicates the scanner is ready to scan.
■
E C
RROR ODES
If your scanner experiences hardware problems, the status light turns to
an amber color and will blink. The number of blinks before a 3-second
pause indicates the type of error code.
See "Clearing Paper Jams" on page 135.
Make sure the scanner lock is in the unlocked
position before the scanner's power is turned on. See
the illustration on page 7 for the location of the lock.
If the problem persists, contact Visioneer Technical
Support.
the back of the scanner. Make sure the ADF Cable is
securely plugged into the body of the scanner then
turn the scanner back on. See the illustration on page
7 for the ADF port location.
Turn off the power to your scanner, then turn it back
on again. If the problem persists, re-boot your
computer. If the problem still persists, contact
Visioneer Technical Support.
C
ODES
Solution