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142
V
9650 S
ISIONEER
Error
Problem Description
Code
6
The status light is faulty.
7
The lamp in the scanner body
has malfunctioned.
8
Paper jam
9
Lock error
All Other
An internal part in the scanner
Codes
may have malfunctioned.
U
'
G
CANNER
SER
S
UIDE
S
L
T
TATUS
IGHT
ROUBLESHOOTING
A green status light indicates the normal state of the scanner.
N
O
ORMAL
PERATION
Blinking green: indicates the scanner is waking up from power
■
saving and preparing to scan.
Steady green: indicates the scanner is ready to scan.
■
E
C
RROR
ODES
If your scanner experiences hardware problems, the status light turns to
an amber color and will blink. The number of blinks before a 3-second
pause indicates the type of error.
The table describes the error codes.
Contact Visioneer Technical Support.
Make sure that the lamp has not been turned off manually.
See the steps on page 89 to turn the lamp on and off. Re-boot
your computer. If the problem persists, contact Visioneer
Technical Support.
See "Clearing Paper Jams" on page 135.
Make sure the lock on the bottom of the scanner is in the
unlocked position. If the problem persists, contact Visioneer
Technical Support
Re-boot your computer. If the problem persists, contact
Visioneer Technical Support.
C
ODES
Solution
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Table of Contents
Troubleshooting
