Palm 1065NA - Treo Pro Smartphone 100 MB User Manual page 327

User guide
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want to synchronize, switch to setup mode
so that you can install the software.
1 On your smartphone, press Start
and select Settings.
2 Select the System tab, and then select
PC Setup
.
3 Select Set up my PC.
4 If you still cannot synchronize, go to
palm.com/treoproumts-support for
synchronization support.
The desktop sync software does not
respond to sync attempt
As you complete the following steps,
synchronize after each step. If the
synchronization is successful, you do not
need to complete the remaining steps.
1 Verify that the USB cable is securely
connected at all points (see Setting up
your computer for synchronization).
2 Make sure that all of the files you're
trying to sync are closed on both your
computer and your smartphone.
3 On a Windows XP computer, look for
the ActiveSync
your smartphone screen and the
icon at the top of
ActiveSync
icon in the taskbar on
your computer to make sure ActiveSync
desktop software is running on your
computer. On a Windows Vista
computer, look for the connection
icon at the top of your smartphone
screen.
If the correct icons are not displayed, do
the following:
Smartphone: Press Start
Programs. and select ActiveSync
Press Menu (right softkey) and select
Connections. Make sure the
Synchronize all PCs using this
connection box is checked, and that
USB is selected from the list.
Windows XP computer: Click Start >
Programs > Microsoft ActiveSync.
Windows Vista computer: Click Start
> All Programs > Windows Mobile
Device Center.
4 Do one of the following:
Windows XP computer: Double-click
the ActiveSync
taskbar. From the File menu, select
Connection Settings. Make sure the
T R O U B L E S H O O T I N G
, select
.
icon in your
S Y N C H R O N I Z A T I O N
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