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14
T R O U B L E S H O O T I N G
6.1 Professional operating system on
your smartphone.
3 Delete the most recently installed
application from your smartphone (see
Removing applications).
4 If the problem persists, perform another
soft reset.
5 If possible, synchronize or use a backup
utility to back up your most recent info.
6 Perform a hard reset (see Performing a
hard reset).
7 Synchronize or restore your backup to
restore the info in your built-in
applications.
8 If the problem is resolved, begin
reinstalling your third-party applications
one at a time.
9 If the problem recurs, delete the last
application you installed and report the
problem to its developer.
Getting more help
Contact the vendor of any third-party
software if you require further assistance.
338
M A K I N G R O O M O N Y O U R S M A R T P H O N E
Remember that not all third-party
TIP
applications were written with the Treo Pro
smartphone keyboard and 5-way navigator in
mind. You may encounter strange behavior or
errors in these applications if you use the
keyboard and the 5-way navigator.
Making room on your
smartphone
If you store a large amount of information,
or install many third-party applications, the
internal memory on your smartphone may
fill up. Here are some common ways to
clear space on your smartphone:
Camera: Large images or videos take up a
lot of memory. Move images to an
expansion card or delete images from your
smartphone (see Pictures & Videos).
Messaging: Multimedia content and email
attachments can consume excessive
memory. Move multimedia content and
attachments to an expansion card, or
delete large files from your smartphone
(see Deleting messages and Deleting
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