Email - Palm 1065NA - Treo Pro Smartphone 100 MB User Manual

Email

I have problems using my account
Occasionally you may experience problems
using an email account after you set it up. If
you followed the account setup procedure
and are experiencing problems in using the
account, verify that the account complies
with your email provider's requirements by
following these steps:
Verify both your password and your
•
username for your email account.
Some email service providers require
•
you to be on their network to use your
email account. If this is the case, be
sure to use your provider's network as
the connection type for the account.
Some email service providers have
•
other requirements specific to their
service. Check with your service
provider to see if any provider-specific
requirements exist.
Service provider settings frequently
•
change. If your email account was
working but you are currently
experiencing problems, check with your
service provider to see if any of the
account settings have changed.
I have problems sending and receiving

email

Short periods of time when email is
unavailable are common due to server
problems or poor wireless coverage. If you
have problems sending or receiving mail
for an extended period of time, check with
your ISP or email service provider to verify
that the service is working properly.
Scheduled email synchronization is not
working
If email synchronization is occurring and
you turn your smartphone off or the
connection to your email service provider is
disconnected, the synchronization fails.
Check the synchronization schedule to
•
make sure that email sync is set to
occur at the expected day and time. See
Setting the synchronization schedule for
details.
Press Start , select Programs, and
•
then select ActiveSync
Menu (right softkey) and select
T R O U B L E S H O O T I N G
. Press
E M A I L
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