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14
T R O U B L E S H O O T I N G
3 Slide the stylus out from its slot.
4 If the screen is off, press Power
wake up the screen.
5 While pressing and holding End
use the tip of the stylus to gently
press and release the reset button.
6 Continue pressing and holding End
until the "Erase all data?" prompt
appears.
7 Press Up
8 Wait for the progress bar on the Treo
logo screen to fill before continuing to
use your smartphone.
9 Slide the back panel into place.
10 (Optional) Synchronize to restore your
previously synchronized info. If you use
a backup utility, you may also need to
restore a backup to recover additional
info and settings.
Replacing the battery
Your smartphone comes with a replaceable
battery. Be sure to use a replacement
battery from Palm that is compatible with
Treo Pro models. Do not use a battery from
any earlier model of smartphone.
318
R E S E T T I N G Y O U R S M A R T P H O N E
to confirm the hard reset.
Be sure to dispose of your old battery in an
TIP
to
environmentally responsible and legal way. In
some areas, disposal in household or
business trash is prohibited. Visit palm.com/
,
environment for more information.
?
DID YOU KNOW
your info even when you remove the battery.
1 Press Power
screen.
2 With the back panel facing you, press
the lower-right corner of the back panel
with your right thumb to release the
panel. Remove the panel.
Your smartphone stores all
to turn off the
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